Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Boca Raton, amidst 200 lake and oceanfront acres, provides year-round escape exclusively for its Club members and overnight resort guests. Five distinct hotels include Yacht Club, Tower, Bungalows, Cloister and Forbes Five-Star Beach Club. Experience delectable dining, the Forbes Five-Star Spa Palmera, and endless activities including golf, tennis, pickleball and more.
Foodies can take a tastebud tour of more than 15 reimagined restaurants, bars, and lounges, including celebrated brunch favorite, Sadelle's, Principessa Ristorante, serving classic Italian fare at a beautiful lakeside location reminiscent of a Lake Como villa, and Japanese Bocce Club, featuring modern Japanese cuisine. Back at the beach, Marisol has a Mediterranean feel and a tempting menu of Greek mezes. One of the four signature restaurants opened in partnership with Mario Carbone's Major Food Group, The Flamingo Grill is a tribute to the mid-century American grills popular in South Florida's Golden Age.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Boca Raton hotel boasts a sophisticated atmosphere and a wide array of amenities that are often praised, although access concerns and preferential treatment have been noted. Travelers have mixed feelings about the value, with some discontent over high costs versus encountered issues. Service quality at the hotel varies; it's lauded for attentiveness by some but criticized for disorganization by others.
Room opinions are divided, with design and comfort being offset by noise and space complaints. Cleanliness is generally good, but some guests reported lapses in housekeeping.
Atmosphere
Sophisticated
Rooms
Mixed
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Comprehensive
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This resort is absolutely stunning! Every inch of this resort is impeccable. Every time we turned a corner, we were completely blown away by whatever we saw:
Ambiance 5/5: The resort is so serene. It is almost shocking that so many families visit this resort because it is consistently peaceful. You would expect it to be noisy with screaming kids, but somehow it isn't! Every view is stunning, and every pool is immaculate. The beach is beautiful, and the hotel makes sure to take advantage of the fabulous ocean views. Even areas not overlooking the ocean are stunning. Beautiful trees, carefully designed lights, there is so much thought put into this resort.
Food 5/5: The resort really shines when it comes to food. There are SO many restaurants, and each one we tried was phenomenal. We really never had a single bad meal. We honestly never even had a single good meal, we only had phenomenal meals. Not only was the food excellent, but every restaurant was beautiful as well! The food was truly fantastic, and I love that we didn't even try them all!
Room 4/5: We stayed in the Cloisters. The room was spacious and well appointed. It was spotless, and the bed was very comfortable. We found the following minor issues: there was nowhere near enough light. The entire room had a single lamp. They really need to invest in more lighting. Another minor issue was slight noise from outside and poor views from the room.
Service: Every single time we interacted with an employee, we were impressed. The service at the pools, beach, restaurants, and front desk was phenomenal. They went above and beyond to make us feel pampered. They also treated my 9 month old with absolute respect. Any request we had, no matter how ridiculous, was met. We sometimes had more difficult requests regarding our baby (moving tables in a way to fit her better or bringing her food out a bit faster since she can't wait), and not once were we made to feel like we were being difficult.
We are already looking to book our next trip for later this year, we cannot wait to come back!
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Date of stay: February 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The reason we keep returning to the Boca is simple. The Boca pays attention to details, unlike the majority of the resorts that brag about it and then fail to deliver. I can’t say I’ve never had an issue but what I can say is that whenever I have had one ( which has been very very seldom) it is immediately resolved to my complete satisfaction.
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Date of stay: January 2025Trip type: Travelled as a couple
Room Tip:Â Avoid holidays if you can. Book early for the most favorable rates. Beware parking can be expensive.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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My husband and I brought our 3 yr old on this trip. We were seeking a luxury getaway that would help us relax, yet keep our daughter entertained. The resort was elegant and refined, yet still family-friendly. It exceeded all expectations. The room was beautiful with views of the ocean. The pools were a dream come true for our daughter, keeping her entertained for hours at a time, while we switched off to enjoy sitting poolside with cocktails and food service. The housekeeping staff went above and beyond, bringing beach toy gifts to our daughter and stocking our room with extra chocolates for her. Dilan, one of the managers (I believe?), was very welcoming and made us feel like valued guests. It was evident that Dilan takes a lot of pride in training his staff and ensuring they make memorable experiences for guests. All of the dining options felt like adult restaurants with nice ambiance and delicious food, yet were very accommodating to kids with kid menus and coloring activities. We never felt like having our child with us was an imposition at any of the restaurants, despite some of them being higher-end dining options. We particularly loved the Sadelle’s brunch (A+ burger). Harbor House was fun and the tackle box Sundae did not disappoint. Spa was lovely. Boat & bus shuttles to the Harborside portion of the hotel were lovely and convenient. Our only regret was not staying longer!
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Review collected in partnership with this hotel
Date of stay: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cory Woods, Guest Services / Front Office at The Boca Raton
Responded 28 Jun 2023
Dear lieslfinn, We would like to extend our heartfelt gratitude for your glowing review of your recent stay at The Boca Raton. It was a pleasure to welcome you and your family on your luxury getaway. We are delighted that our elegant and refined Resort exceeded all your expectations while maintaining a family-friendly atmosphere. Thank you for entrusting us with your vacation. We eagerly await the opportunity to exceed your expectations once again at The Boca Raton. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer
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The location is beautiful and there are indoor and outdoor spaces to just sit and take in views or people watch. We originally were booked at the beach club which ended up not opening on time so we were moved to a room in the Tower. Room was great but not the caliber of The Breakers or Four Seasons PB. Everyday at the pool was a terrible, frustrating experience trying to get chairs at the pool-why? Because the members from the club get preferential seating and an hour head start before hotel guest are allowed in. Same with restaurants, we were told to book 30 days out but you can only get a 4:45pm or 8:45pm even 30 days out-why? Because the members are given priority. Terrible dining experiences all around-worst of all is the breakfast-they do not have a buffet like the Breakers or Four Seasons-instead, you have one restaurant, a sit down, Sadelles, Which is great except you’ll be waiting 90 minutes to 2 hours if you get there after 8’ish. Oh, and the wait list-once again, it appears they were pulling members in first because they were demanding the staff to get them in. If you go, there are restaurants within 7 and 10 minute walking distance. You’re a 10 minute walk to downtown Boca with great restaurants. Make reservations in advance outside the property even if have to UBER. As for the pool, just get in the lazy river and forget about getting a seat. Way over priced for what you get at this resort until the hotel decides to manage the hotel as advertised. The staff is great but they can only do so much for the guests.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
For the price this is an average hotel experience at best. As a whole the experience has to be framed by the overall cost: 800-1800 per night plus taxes plus resort fees plus dining. Likely easily 1,200-2,200 per night per room placing it as one as the most expensive and exclusive hotels in North America. For that the experience is lack luster. While other resorts of this kind make an effort to be one step ahead of your needs, The Boca Raton is at best 5 steps behind. Lows: Below average food quality and service. Overworked staff with no personal service. No one cared to know our name or our needs. Several mistakes made by staff where promises made to correct the issues where in the end NOTHING was done to correct the situation. Uncomfortable interiors. The Beach Club lobby is as cold as a meat locker.. Like can see your breath level cold…also lighting is dark and morgue like. The Good: Housekeeping was great. Rooms and facilities are immaculate and nice touches are left in your room. Eye glass cleaner clothes left next to glasses, cord minders are left to help organize phone cords…very Impressed. On the whole you do not get what you are paying for. I feel like I paid for wagyu and got ground chuck. Looking forward to the canned, “so glad you enjoyed….” Response.
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Date of stay: March 2024Trip type: Travelled with family
Room Tip:Â The Beach Hotel will be closed until mid 2025. The elevator there from the boat never works. Do...
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Response from Daniel_Hostettler, President and Chief Executive Officer at The Boca Raton
Responded 29 Mar 2024
Dear Clevelandocks, Thank you for sharing your feedback on your recent stay at The Boca Raton. We sincerely apologize for any shortcomings you experienced during your time with us. Your comments regarding the overall cost and value perception are duly noted, and we understand your expectations for a higher level of service and attention to detail given the price point. We regret to hear that you found the food quality and service to be below average, and we apologize for any inconvenience caused by service lapses by our team. In order to address your concerns accurately and promptly, we kindly urge you to reach out to us by emailing the details to YourExperience@TheBocaRaton.com. We appreciate your positive remarks about our housekeeping team and the cleanliness of our rooms and facilities. Your feedback regarding the Beach Club lobby’s ambiance and lighting will also be taken into consideration for upcoming improvements. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer
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I had booked the Bungalow as we are a family of 5 with 3 children ages 1, 4 and 8. Upon arrival we were notified that the Bungalow was unavailable. The staff tried to accommodate with 2 rooms in the tower. Although the rooms were nice, they were separate. My family could not sleep together. I slept with my 4 and 8 year old in one room and my wife slept with the 1 year old in the other room. The resort did accommodate by reducing the fee, but the inconvenience of not being able to spend a family vacation in a room together outweighed any price reduction. Further the Bungalow has a kitchen and washer dryer which is an absolute necessity having small children, especially a 1 year old who needs to have bottles warmed up to drink. My wife had to scramble to get him warm milk every day when what we booked could have easily taken care of that. Again, the resort staff did its best in trying to accommodate, but the overall experience was terrible. I wanted to come back in April but I am on the fence since this happened. It seems to me that the Bungalow was overbooked and we got pushed out. If I had know about this ahead of time I would have canceled my trip or gone elsewhere where we would have gotten what we had booked. Overall bad experience.
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Date of stay: February 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cory Woods, Guest Services / Front Office at The Boca Raton
Responded 25 Mar 2023
Dear B2550LHalbert, We are sorry to hear about your experience during your recent stay at The Boca Raton. Please accept our sincerest apologies for any inconvenience caused. We understand that the Bungalow you had booked was unavailable upon your arrival, and that despite our staff's best efforts to accommodate you with two separate rooms in the tower, this was not a satisfactory solution for your family. We are sorry to hear that the inconvenience of not being able to spend a family vacation in a room together outweighed the price reduction we provided. We also understand that the Bungalow was a better fit for your family's needs, as it had a kitchen and washer dryer, which are essential when traveling with small children. We apologize for any inconvenience caused by not being able to provide this accommodation. We take your comments seriously and will review our internal procedures to ensure that we can provide seamless service to our guests. We appreciate your feedback and want to assure you that we always strive to provide exceptional service to our guests. We hope that you will give us another opportunity to provide you with the exceptional experience that we are known for. If you do decide to visit us again in the future, please contact us directly and we will do our best to ensure that your stay is a memorable one! Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer.
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Hotel buildings and grounds = 7/10 because of ongoing construction, but likely 10/10 once the construction will be finished Staff attentiveness and professionalism = 2/10 Food quality and taste = 0/10 Price = excessive
This was a business trip and it was terrible. The room I had reserved many months in advance was supposed to be in the main building, but ended being in a building located about 10 minute driving distance away via the hotel shuttle. No one had bothered to provide an update (or most of the people I spoke with) of the location change, so I was extremely surprised by this change. The food at all the restaurants I tried was either not salted at all or over salted and alway lacking in flavor. The price for anything and everything was as if for a 3 Michelin star experience (which I do not have any problem paying for) but at a "no fork" quality. I cannot stress enough how indescribably bad the food was everywhere and how untrained the waiters were at the 4 restaurants I ate at. The hotel staff was pleasant enough but not attentive and utterly inefficient. The room I stayed in was spacious but the morning after the conference ended I was surprised to wake up to no hot water in the morning at 7:00 AM. The hot water came on on its own 10 minutes after calling the main desk leading me to believe that they had turned it off. The TV setup was inadequate and with only a handful of channels available. I expected to have a lovely experience in a beautiful location, but ended feeling trapped for 5 days. I cannot remember ever having such a disappointing experience in what is supposed to be one of the best hotels in the country.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cory Woods, Guest Services / Front Office at The Boca Raton
Responded 15 Dec 2022
Dear Denise950, Thank you for taking the time to share your observations from your stay at The Boca Raton. We were concerned to hear about the service you received while dining with us. I can assure you that this is not the service that we strive to provide any of our guests. On behalf of the Leadership and Associates, please accept our sincerest apologies. It is responses like yours that provides us an opportunity to improve. We are taking initiative to provide service that goes above and beyond set expectations. Thank you again for your time and valuable feedback. We hope to welcome you back for another visit in the future. Warm regards, Daniel A. Hostettler, President and Chief Executive Officer
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Stayed in a 1 bedroom suite in the cloisters with my family between christmas and new years. This was probably the biggest waste of money I can remember. The bed was very uncomfortable. The living room where we had a crib and rollaway setup for our daughters did not have its own individual HVAC unit but rather this was in a corridor between the bedroom and living room and the only way to cool the living room was by blasting this A/C on high, so we only had the option of very cold or very hot in the living room, unacceptable for the nightly rate....Breakfast was very disorganized, they only had 1 outlet and no buffet option anywhere. The wait time at sadelles was 1.5 hours the first attempt, while the food was great it was soured by the wait times. The next day we tried room service and it was terrible. Went back to sadelles the next day and had to wait 2 hours...with this wait time we ended up finishing after 12pm and the restaurant billed it as lunch and the hotel would not wipe this charge with our breakfast credit until I emailed them after the stay... All restaurants seemed very disorganized with long waits and the resort did not seem to have proper staffing for a high occupancy rate. The pool was extremely crowded and difficult to get chairs but surprisingly good service from the staff given the large crowds. My wife had a spa treatment and said this was a nice experience. Unfortunately the bad heavily outweighs the good here so better off staying elsewhere because you will not see the value for prices paid. The resort recognized the poor service by offering a half night refund of a 5 night stay but that was not enough in my opinion for the poor experience. Do not be fooled by their clever marketing!
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Date of stay: December 2024
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed at the Cloister this time. I would stay away from the balcony rooms as they are on the second floor and face the arrival square so it could be loud. If you are playing any of the sports I think this hotel location is a better option than the Beach Club as everything is closer. If you want the beach definitely stay at the Beach Club as when the place is busy waiting for the water taxi or shuttle can take about 15 minutes. The Harbor House is nice for lunch, I would avoid the pool side cafe on the beach side as getting food out takes forever, and the food is rather average. Marisol on the beach has been consistently good for us last 4 times we have stayed.
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Review collected in partnership with this hotel
Date of stay: April 2023
Value
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Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cory Woods, Guest Services / Front Office at The Boca Raton
Responded 11 May 2023
Dear NYCtravel, Thank you for taking the time to share your recent experience at the Cloister. We appreciate your feedback about the balcony rooms and the noise level from the arrival square. We apologize for any inconvenience this may have caused during your stay. We are delighted to hear that you found the location of The Boca Raton convenient for sports activities, and we appreciate your recommendation for those interested in the beach to stay at the Beach Club. We also appreciate your feedback regarding the dining options on the property and will take it into consideration as we continue to improve our services. We are thrilled to hear that you have had consistently good experiences at Marisol on the beach and we hope to welcome you back to The Cloister soon! Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer.
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Stayed in Cloister. Rooms are a good size and housekeeping does a crackerjack job cleaning and keeping it stocked. Everywhere on this resort staff had impeccable manners and were friendly. Food and drink prices are very expensive but the food was great at the beach, pool and Marisol although we found the pool and Marisol to be a little short staffed. I'd come back in a second.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I suggest you stay at a resort that has an abundance of facilities such as the Boca Raton Resort. Believe me it has everything an all are convenient and safe.
There are more places to choose from in the Boca Raton area.
PRICE RANGE
HK$4,034 - HK$8,146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
boca raton resort, a waldorf astoria hotel boca raton, the waldorf astoria collection
LOCATION
United StatesFloridaBoca Raton
NUMBER OF ROOMS
1,041
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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