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The Westin Wilmington

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Traveller (82)
Room & Suite (56)
Traveller (82)
Room & Suite (56)
Dining (6)
About
Location
Cleanliness
Service
Value
GreenLeaders Silver level
The Westin Wilmington is located in the heart of Wilmington, Delaware's vibrant riverfront district steps from the Chase Center, Fortune 500 companies, and all the great things to do in Wilmington, DE. Wake up to inspiring views of the Christina River, Frawley Stadium and the Wilmington city line from the 180 guest rooms and suites at our brand new Wilmington hotel.
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Property amenities
Paid Wifi
Paid Internet
Pool
Wheelchair Access
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Family Rooms
Good to know
HOTEL STYLE
Green
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Early & Save in TX!
Location
Full view
66Somewhat walkable
Grade: 66 out of 100
32Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
Reviews (290)
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289 results
Traveller rating
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11
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LanguageEnglish
119
92
49
18
11
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All reviews chase center baseball stadium front desk rainfall shower blues festival minor league conference center room service lots of parking rooms are beautiful wedding block the river walk room block modern hotel easy access home base small pool
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1 - 5 of 289 reviews
Reviewed 2 days ago via mobile

I stayed recently at the Westin and enjoyed the visit. It’s good a very good gym, excellent breakfast area and good bar and food. That and good rooms are all a weary business traveller need. Not quite 5 stars but probably 4 and a bit.

Date of stay: November 2018
Thank Scott123456789_11
Hotel's Favourite
Reviewed 2 weeks ago

We have stayed @ the Westin Wilmington DE before but this weekend far exceeded our last visit. Check in was a breeze and the front staff was amazing, they upgraded our room to a suite (perks of being a GOLD Member) it pays to be...More

Date of stay: November 2018
Thank reednikki
Reviewed 4 weeks ago

My husband and I stayed at the Westin this past weekend as part of a bridal party. I was very excited for a very exciting event plus a little break. When we arrived at the Westin the lobby was beautiful. I was waiting for the...More

Date of stay: November 2018
Thank Trevor B
Response from BriciC1, Front Office Manager at The Westin WilmingtonResponded 4 weeks ago

Dear Trevor B, First off I want to personally apologize for any inconvenience you experienced during your stay. Your feedback is very important to us as we use it for training and making sure mistakes like this do not reoccur in the future. Whenever you...More

Reviewed 5 weeks ago

We came to Wilmington to see a Blue Rocks game so this hotel was perfect for us. Otherwise, it is a bit out of the way and not really in downtown Wilmington. Check in was quick and friendly and parking was free. The room and...More

Date of stay: September 2018
Thank hmj1986
Reviewed 28 October 2018 via mobile

Nice hotel but there is nothing around it for food. You need a car to use an Uber. The rooms are clean and tidy but nothing special. Staff are friendly and welcoming. We didn’t eat in the hotel so I can’t comment on that.

Date of stay: September 2018
Thank DutchDiverFrank
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Questions & Answers
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cpower
8 July 2017|
AnswerShow all 4 answers
Response from kel400 | Reviewed this property |
mine didn't. super big showerhead with great water pressure though.
0
Votes
anak785
27 June 2017|
AnswerShow all 2 answers
Response from Live2believe | Reviewed this property |
Yes. We had no issues receiving packages, be sure to tell front desk so they make a note.
0
Votes
Dial411
Let me start by saying we have travelled to over all the world. Being in the military, I have stayed in many hotels. In over 25 years staying in some small, remote location I have never had issue to write a review before , but I am writing this on the day we checkout on an overnight stay. Booked into their SPG which was to insure better service. Upon arrival we went straight up to our room to prepare for event we were attending. Neither of the magnetic keys worked. No problem, I will just go down and get desk to reset keys. I didn't see clerk that gave me keys, so I informed other individual. This individual seem a little irritated that I ask him, and questioned me about keys not working. He checked keys and stated nothing was wrong with them. He then called maintenance to go up with me to check door. As we returned to room where my wife was waiting, I swiped door and behold a gentleman and his dog were in room. I apologized and closed door. The maintenance man then apologized to me and my wife. He stated this should never happen and told us to remain and he would try find us a new room. We already wasted a half hour. He made a call to front desk via walkie talkie, then by phone. He then informed us to stay put and he would go down to check n situation. Another 15 minutes go by. He and desk clerk return and escort us to new room on other wing of floor. They both apologize and go on there way. Upon entered new room door strip was on floor, I informed house keeper down the hall who stated it was already reported. We didn't want to blamed for destruction of property. Pressed for time now, we then start to get prepared for event we were attending. My wife soon find out the toilet won't flush. We contact front desk again with the issue. The same maintenance man returns about 15 minutes later. After attempting to fix toilet, he informs us that he needs to check manual it. He stated that it works now but it going to take awhile for tank to fill up. I told him that was acceptable for toilet to not work properly. He apologized again and stated he would be back. I call down to desk and clerk offers me free wifi, I declined because I wasn't there on business and had no laptop. She then offers me two glasses of wine free of charge for inconvenience. After another 15 waiting, I decide to go ahead take shower and prepare for event. All the while toilet was still filling up and not flushing. After we got ready, we begin to head downstairs. This is when wine arrives. We sat them in room and head out without not even a sip. I went by front desk and informed them of continued problem. Desk clerk apologizes and I inform her of our disapproval but were pressed for time. I told her I would discuss with her upon our return. Some hours later into the evening, we returned to room without a fuss and toilet was still running and wouldn't flush. That morning when we checked out come to find out we were billed for the complimentary wine. The morning clerk did take the wine off of bill and I told her of our displeasure. It was a crowd of individuals trying to checkout, so I took the high road and asked for a copy of charges and name of general manager. For a new hotel that has been open maybe 7-8 month it is very unacceptable to operate like this. The property itself seem okay but I would have a hard time to recommend this hotel to anyone.
31 December 2014|
AnswerShow all 3 answers
Response from Choki_Mann | Reviewed this property |
I'm not in the Hotel industry, like you I'm a traveler. I've been to many hotels of all sizes in many different states & countries, with that in mind I know a good hotel when I see one and I know a hotel that will be... More
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Room Tips
"If you are a gold or platinum member ask for an upgrade and a late check out - it is a perk of being a..."
reednikki
2 weeks ago
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"I couldn't hear other people on my floor it was quiet"
675trevorb
4 weeks ago
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"During the spring and summer, request a room with a ball park view."
cowboyeyes3
30 Aug 2018
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"It seems counter-intuitive but the rooms overlooking the parking lot are the best as it is nice and open to..."
566amyp
13 Aug 2018
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PRICE RANGE
US$126 - US$300 (Based on Average Rates for a Standard Room)
LOCATION
United StatesDelawareWilmington
NUMBER OF ROOMS
180
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