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Antlers at Vail

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Certificate of Excellence

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Location
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Certificate of Excellence
GreenLeaders Silver level
The Antlers at Vail hotel and condominiums offers a unique Vail lodging experience in an incomparable setting on beautiful Gore Creek. Located in the Lionshead area facing Vail Mountain, just 150 yards from the gondola and footsteps from the free in-town shuttle, the hotel is conveniently located to Vail Colorado's shopping, restaurants and nightlife.The Antlers at Vail condominiums will surpass your needs. Ranging from studio suites to four bedrooms, all condo rentals include a full kitchen, private balcony, free high-speed internet access and plenty of room to spread out. Enjoy a crackling fire in your living room fireplace, admire the view from your private balcony, cook a meal on your gas barbeque grill, enjoy the convenience of a fully furnished kitchen, check your e-mails with free high-speed internet access and listen to music or watch a movie with your in-room entertainment center. The pool and hot tubs rival any 5 star resort. For the active at heart enjoy the slopes, take a bike ride or hit our fitness center. When planning your special Vail event let the beauty of the Rocky Mountains and the personal touches of the Antlers staff bring life to your Vail wedding or Vail group event. The Antlers at Vail conference facilities include beautiful outdoor landscaped areas surrounding the pool as well as 4 conference rooms, which are comfortably sized to seat 12 to 160 guests. Whatever brings you to Vail Colorado, the Antlers at Vail hotel is your home away from home. For your next Vail vacation or Vail lodging retreat, let the Antlers at Vail condominium staff help you find the perfect Vail condo rental. We look forward to welcoming you into the Antlers family and beautiful Vail, Colorado.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
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Room features
Family Rooms
Kitchenette
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Green
Mountain View
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
74Somewhat walkable
Grade: 74 out of 100
19Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
868Reviews
708Photos
7Q+A
100Room tips
Traveller rating
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Popular mentions
After 7 years we returned to Antlers. We feel it's the most reasonably priced of the hotels in Lionshead. We were assured by our travel agent that we would have either queens or kings in our two bedroom condo. Management said travel agents should not do that because the units
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Great location. Old houses decorations and dirty carpets. Rooms very comfortable and beds delicious.Kitchen very good and enough appliances. Housekeeping services poor. Front desk staff kind of lost.
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Review collected in partnership with this hotel
Response from Matthew P, Sales and Marketing Manager at Antlers at Vail
Responded 1 week ago
Dear Explore34115044261, Thank you for your feedback. I apologize that you found the decor in your condo to be old, and the carpet dirty. I am very surprised to hear this as we have the carpeting in all of the condos we manage professionally, deeply cleaned at least twice annually. We also remodel between 10 and 15 of the nearly 90 condos that we manage each spring and fall, and work closely with our owners and an interior design team to ensure that our accommodations are up to our Platinum level standards as rated by the Vail Valley Partnership's Lodging Quality Assurance program. I am also surprised to hear your remarks regarding our staff as our housekeeping services and guest services staff are known for providing exceptional service. We very rarely, in fact, I have not previously heard of our housekeeping service being rated as poor in my almost 4 years of being at the Antlers at Vail. Our guest services staff is also known for providing exceptional service. They have a well-rounded knowledge of the area, especially considering that many of our guest services agents work with us at the Antlers at Vail full-time, and year round. This is a rarity in Vail, as many hotels in the area have quite high turn over rates among their employees. I say this to mention that I, again, have not previously heard of our guest services staff being described as lost. Actually, many Antlers guests stay with us year-after-year because of the personal service we provide, and the appeal of seeing the same friendly faces greet them during each visit. I am glad to know that you found your condo comfortable, and enjoyed the bedding as well as the kitchen in your condo. I do apologize again that you found your stay did not satisfy your expectations. We hope you will give us another try in the future, as we would love the opportunity to provide you with the exceptional level of service we pride ourselves in providing to our guests. Please do not hesitate to provide us with any additional feedback you wish to share by calling us at 970-476-2471 or by e-mailing us at info@antlersvail.com. Best regards, Matthew P.
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Antlers is made up of many different standards of apartments, from very good to very poor, so it is extremely important to make sure that you understand what you are booking. We have stayed at Antlers on 2 previous occasions and were very happy with the apartments we were
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Response from Matthew P, Sales and Marketing Manager at Antlers at Vail
Responded 1 week ago
Dear Ian H, Thank you for providing us with your feedback. We apologize that you found Unit #409 to be unsuitable for your party. I will say that Unit #409 is a platinum rated condo, having a lodging quality assurance score of 94 out of 100, and is actually requested often for its unique bedding configuration. While it does not have en suite bathrooms, it does have a king size bed in the master bedroom, a queen size bed in the second bedroom, and in the third bedroom, it has a queen size bed as well as one set of bunk beds. While we are not able to guarantee specific condo assignments, we do our best to match our guests' reservations with suitable accommodations based on their specific requests. These requests are fulfilled on a first come, first served basis. I apologize, however, I have no specific requests attached to your most recent reservation aside from the notes made after you checked out. We have now noted in your guest profile that you prefer condos that have en suite bathrooms. At your next time of booking, even if booking via a travel agent to bundle airfare and the like, please let us, or your travel agent know of any special requests you have, as we want to not only fulfill your requests, but would love to exceed your expectations whenever you stay at the Antlers at Vail. We are very glad to know that you enjoyed Unit #516! It is one of my personal favorite condos on property. If there is any additional feedback you would like to provide us with, please don't hesitate to contact us at info@antlersvail.com. We do wish to welcome you back to the Antlers at Vail again in the future. We would love the opportunity to better meet your requests next time. Please let us know if there is anything we can do to assist you. Kind regards, Matthew P.
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Complimentary ski valet to base of gondola daily was so nice. It was also nice to leave boots at warmer each night, and not to have to wear them to the condo. Staff are all young and enthusiastic about Vail, making them friendly and helpful. The pool was warm enough to swim
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Review collected in partnership with this hotel
Response from Matthew P, Sales and Marketing Manager at Antlers at Vail
Responded 2 weeks ago
Dear Hugh_Maris, Thank you very much for your feedback! We're delighted to know that you enjoyed our ski valet operated by Ski Butlers and that you enjoyed using the boot warmers each night. Our staff, we find, truly make the difference in our guests' experiences. We're delighted to know that you enjoyed interacting with our guest services staff! Our pool deck is one of the best features of our property. We're so glad that you enjoyed it. I'm sorry to know that you found your bed to be a little uncomfortable and the pillows hard. For your next stay, we have memory foam toppers available for all beds on property, and our housekeeping staff would be happy to add one of these to your bed during our daily cleaning service. We also have an array of pillows available, so please let us know if you'd like softer pillows, and we would be happy to accommodate you. Though all of the condos that we manage on-site here at the Antlers are individually owned, we set standards in the accommodations for aspects such as decor and bedding across our property. We have recently been rated a 92 out of 100 by the Vail Valley Partnership's Lodging Quality Assurance program across all 87 condos that we manage - giving us a Platinum rating, which is the highest possible rating to have in Vail. Though the condos do vary from unit to unit, all of our accommodations are high quality, and we find that the majority of our guests are pleased with their accommodations. We are very glad to know that you enjoyed the set up of the kitchen and bathroom in your condo. If there is any other feedback you wish to provide us with, please e-mail us at info@antlersvail.com. We appreciate you taking the time to provide us with a TripAdvisor review, as this is how we know what we're doing right and what we can improve upon. Thank you! We would love to welcome you back to the Antlers at Vail anytime. Best regards, Matthew P.
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Antlers was Amazing! Prime location, excellent service, very nice rooms and picturesque pool/hot tub area. I highly recommend Antlers. The Ski Butler service was awesome too! The price was very reasonable considering to location and service. I loved our 1 bedroom plus bunks.
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Response from AntlersatVail, Public Relations Manager at Antlers at Vail
Responded 4 weeks ago
Dear Jocelyn h, Thank you so much for your review -- it made my day! We are so very glad that you enjoyed your visit and look forward to welcoming you back to our family again in the future! With gratitude, Liana M
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Professional photo exclusively commissioned by TripAdvisorAntlers at Vail
The Two Bedroom Condo at the Antlers at Vail
Professional photo exclusively commissioned by TripAdvisorAntlers at Vail
The Four Bedroom Condo at the Antlers at Vail
Professional photo exclusively commissioned by TripAdvisorAntlers at Vail
The Four Bedroom Condo at the Antlers at Vail
Professional photo exclusively commissioned by TripAdvisorAntlers at Vail
The Four Bedroom Condo at the Antlers at Vail
Professional photo exclusively commissioned by TripAdvisorAntlers at Vail
The Four Bedroom Condo at the Antlers at Vail
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Dear RParovel, The Antlers isn't actually able to take requests for specific condo numbers, but we will honor other types of requests such as bedding, views, ratings, etc. based on what is available at the time of booking. This is for a couple of reasons... An owner could decide to come stay in their condo, there could be a maintenance issue, etc. Our reservations agents are good at matching guests to condos with enough information on preferences. I would encourage you to call 970-476-2471 and talk to one of our reservations agents about what is important to you in your condominium. With that said, you can click on the menu at the top right of our website and click "Rooms & Condos" and then scroll down to the menu on the right to browse "Condo Details". What may be a better idea is to look at the photo galleries under the room category you have chosen. We look forward to matching you to the perfect condo for your Vail vacation!
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Dear Judy, My apologies for the delayed response. I am just now seeing your question. It sounds like I may be too late for your planned trip. But, I still wanted to answer. Yes, we have a beautiful heated creekside pool with two hot tubs that is open year round. I hope that you were able to enjoy it or can for next year's soccer tournament. Warmest regards, Liana M
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Hi John, We do have laundry facilities on site, located next to the south elevator on the garage level. Although none of our studio condominiums have washers and dryers located within the condo, many of our larger condos do. If you were to decide to book a larger condo, then you would just want to make that request at the time of booking. Hope to get to welcome you to the Antlers at Vail soon! Warmest regards, Liana M
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Each of our condominiums does have a dining area along with a fully equipped kitchen (not a kitchenette). In the smaller condos, the dining area (table and chairs) is really part of the living area. In some of the larger units, the dining area is even more spacious and somewhat separate from the living room. We don't have a restaurant, but depending on the size of your group, could have a dinner catered in one of our meeting spaces. Our resident chef is beyond great. Of course, there are also several great restaurants within a very short walk. Hope that helps!
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Dear Barb L, Thanks for asking! That is a great idea to put a list on our website--thank you. Each Antlers unit comes stocked with dishes, glasses and cookware as well as salt and pepper, a coffee maker, coffee filters, coffee, dish detergent and a sponge. We also have a variety of additional items such as more sponges, spices, tin foil, saran wrap and many other small appliances (rice cookers, crock pots, mixers, cappuccino makers and more) available upon request at the front desk. Thank you, Liana M (Antlers, Director of Marketing)
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"They all need more lights!!"
"Select a room in the new wing."
"Higher floors are the key definitely. Use the third floor to exit easily to Main Street from elevator. Daily maid service can be scheduled."
"Book directly through Antlers' website and get a complimentary parking spot. That's a $50 or $60/day value."
"Call and talk to Mia. We are in the mountains so you can have a view of the moutain or the city of Vail. Both pretty darn nice."
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PRICE RANGE
US$181 - US$1,491 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
antlers at vail hotel vail
LOCATION
United StatesColoradoVail
NUMBER OF ROOMS
90
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