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Comfort Inn & Suites Carbondale

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Traveller (67)
Room & Suite (43)
Dining (11)
Overview
  • Excellent53%
  • Very good32%
  • Average10%
  • Poor2%
  • Terrible3%
Travellers talk about
“front desk”(46 reviews)
“glenwood springs”(38 reviews)
“no elevator”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
All hotel details
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Reviews (315)
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311 results
Traveller rating
160
99
33
8
11
Traveller type
Time of year
LanguageEnglish
160
99
33
8
11
Show reviews that mention
All reviewsfront deskglenwood springsno elevatorbreakfast roomhot breakfastfree breakfastwould stay here againvery nice hotelcookiesfloor roompet friendly roomwafflesthe roaring fork rivernice stayguest laundryhot tubking suite
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1 - 5 of 311 reviews
Reviewed 2 days ago

My husband and I and another couple had a room booked for Sat., 8/11. We had thought check-in time was 3 p.m., but it was at 4. Half of their cleaning staff had not shown up that day, so they were way behind. We had...More

Thank EBS33527
Reviewed 5 days ago

Avoid. Wish I could give this place 0 stars. This place will not return a phone call or an email if the world was on fire. Booked two rooms for three nights and then had to cancel one room. Emailed four times, called five times...More

Thank Amy C
Response from Becci H, General Manager at Comfort Inn & Suites CarbondaleResponded 2 days ago

I am sorry you had a bad stay with us. Please reach out to me and allow me to fix the issues. I will need to know more info. Becci Hyde becci.hyde@prismhotels.com

Reviewed 2 weeks ago

I have empathy with busy motel managers, but I don’t understand why, when managers KNOW there are maintenance issues in a room, they book guests into those rooms anyway! We made do with a broken shower handle and lukewarm water for two days (we were...More

Thank CAtraveler347
Response from Becci H, General Manager at Comfort Inn & Suites CarbondaleResponded 2 days ago

I am sorry for the issues you had while staying with us. I have discussed this with the appropriate staff members and we are making sure the issues are taken care of.

Reviewed 3 weeks ago

This is the first time staying at this hotel and I would have to say that it was a very pleasant experience. I requested a downstairs room and was accommodated and glad that I did as from a previous review, the hotel does not have...More

Thank Lawrence B
Response from Becci H, General Manager at Comfort Inn & Suites CarbondaleResponded 2 days ago

We always love to hear our guests had a great stay. We hope you will stay with us again when you are in the area.

Reviewed 29 June 2018

Conveniently located and easy to find off US 82. Clean room with basic amenities - had to ask front desk for shampoo as apparently our room was "missed" by housekeeping that day. Internet was fine the first night, but spotty - in and out -...More

Thank Barry B
Response from Becci H, General Manager at Comfort Inn & Suites CarbondaleResponded 2 days ago

I am sorry you did not have a great stay with us. I have addressed the issues you had and we are also looking into the internet issues. I hope you will give us another chance when you come back to the area.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$146 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in Carbondale
#1 Business Hotel in Carbondale
#2 Family Hotel in Carbondale
#1 Great View Hotel in Carbondale
#1 Mountain View Hotel in Carbondale
#1 Mid-range Hotel in Carbondale
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$146 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in Carbondale
#1 Business Hotel in Carbondale
#2 Family Hotel in Carbondale
#1 Great View Hotel in Carbondale
#1 Mountain View Hotel in Carbondale
#1 Mid-range Hotel in Carbondale
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (67)
Room & Suite (43)
Dining (11)
Pool & Beach (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Richard S
27 June 2017|
AnswerShow all 2 answers
Response from Jeri M | Reviewed this property |
yes
0
Votes
Room Tips
"Does not have Elevator, so please ask for lower level rooms if you are with someone that may have challenges..."
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"Check the room before moving all your luggage in."
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"Ask for a river view"
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"Ask if the TV works before unloading your luggage."
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