The Ambrose Hotel
1255 20th Street, Santa Monica, CA 90404
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Avg. HK$2,648 /night, 10/4 - 10/5
HK$3,285
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HK$2,656
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HK$2,027
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4.5
#4 of 37 hotels in Santa MonicaLocation
Cleanliness
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Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Ambrose Hotel proves that luxury lifestyle can be completely sustainable. The intimate character, boutique style and award-winning, eco-friendly innovations of this uniquely crafted Santa Monica hotel sets The Ambrose as the perfect option to cookie-cutter chain hotels.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Complimentary tea
Bicycle rental
Bicycles available
Taxi service
Conference facilities
Paid public parking on-site
Car park
Wifi
Happy hour
Snack bar
Wine / champagne
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Bathrobes
Safe
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish, Arabic, Japanese
Location
1255 20th Street, Santa Monica, CA 90404
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 60 out of 100
60
Los Angeles Intl Airport
12.1 km•
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Hollywood Burbank Airport
22 km•
See all flights
Car Hire
31 Restaurants
within 0.5 kilometers
Reviews
4.5
1,830 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Ambrose Hotel garners appreciation for its spacious and impeccably clean rooms, complete with luxurious touches like robes and high-end decor. While the hotel's location is cherished for its proximity to local eateries and tranquil vibe, some travelers feel the cost, particularly the pricey parking, doesn't fully align with the amenities and service provided.
Nonetheless, the professional staff and Zen-like atmosphere, along with well-regarded amenities such as outdoor spaces and complimentary refreshments, contribute to a serene and inviting experience for guests.
Location
Convenient
Atmosphere
Zen-like
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed
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Detailed Reviews
We chose this hotel because it was close to where people we were visiting lived.
The room was clean and spacious. In room amenities included luxurious robes (no slippers), l'occitane (soap, shampoo, conditioner, and moisturizer), hairdryer, wifi, and bottled water.
There is no restaurant here, but the Tartinary is across the street and there are many restaurants and coffee shops nearby. I saw someone getting a Carvel delivery! There is unlimited coffee and tea. The staff were kind enough to bring a tea kettle to our room. There's also complimentary beer and wine from 6 to 8pm. The outdoor spaces with heaters and a fireplace are quite charming. There are bikes available (we didn't use them).
Housekeeping is available upon request - they will not automatically freshen your room or change towels.
The staff were friendly and helpful and wore masks.
Luckily, the neighboring room wasn't too noisy because the door that connected the rooms was definitely not sound-proofed. The only other issue was with the bathroom: The door was difficult to close and the shower floor was falling apart and poorly installed. It had a linear drain at one end, but was built with a slope in the middle so the grout cracked and water pooled in the center. They must be aware of this issue because they had a mat directly over the cracked grout.
Our booking confirmation says our room was 325 sq ft with city view and bathtub. There was no bathtub and the the view was of an alley.
The room was clean and spacious. In room amenities included luxurious robes (no slippers), l'occitane (soap, shampoo, conditioner, and moisturizer), hairdryer, wifi, and bottled water.
There is no restaurant here, but the Tartinary is across the street and there are many restaurants and coffee shops nearby. I saw someone getting a Carvel delivery! There is unlimited coffee and tea. The staff were kind enough to bring a tea kettle to our room. There's also complimentary beer and wine from 6 to 8pm. The outdoor spaces with heaters and a fireplace are quite charming. There are bikes available (we didn't use them).
Housekeeping is available upon request - they will not automatically freshen your room or change towels.
The staff were friendly and helpful and wore masks.
Luckily, the neighboring room wasn't too noisy because the door that connected the rooms was definitely not sound-proofed. The only other issue was with the bathroom: The door was difficult to close and the shower floor was falling apart and poorly installed. It had a linear drain at one end, but was built with a slope in the middle so the grout cracked and water pooled in the center. They must be aware of this issue because they had a mat directly over the cracked grout.
Our booking confirmation says our room was 325 sq ft with city view and bathtub. There was no bathtub and the the view was of an alley.
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Date of stay: February 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Danielle Goller, General Manager at The Ambrose Hotel
Responded 28 Feb 2022
Thank you for your feedback! We are glad to hear that you enjoyed the property location and amenities. We will certainly take a look at the bathroom occurrences you mentioned. We have also adjusted the amenities on the website that you booked with, for accuracy. Please reach out to us in the future so we can ensure a comfortable room for your next stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We absolutely LOVED our stay at the Ambrose in Santa Monica. From the moment we walked in and were warmly greeted by the front desk staff, we knew we had discovered a real gem. The Ambrose is centrally located in Santa Monica, near enough to the action of 2nd and 3rd street but far enough away to be truly relaxing. The hotel itself is lovely, with comfortable common areas, tasteful furnishings and cozy outdoor spaces with multiple heaters. As far as amenities go, we were delighted that the Ambrose offers a generous complimentary continental breakfast with lots of healthy choices available, a nightly happy hour, and a free short range shuttle service. The room itself was well appointed with comfortable beds, quality linens and high end bathroom products. By far the most memorable part of our stay was the guest services and our treatment by the front desk personnel. We especially want to thank Greg, the classy professional front desk manager, Armentria, the lovely young woman that checked us in and out and Peyton, the vivacious, outgoing young lady that went above and beyond for us(more than once). The Ambrose and its staff have completely won us over. We will definitely return on our next trip to LA.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from erikkreft, General Manager at The Ambrose Hotel
Responded 27 Jan 2020
Thank you LookwhatIfound1 for your kind review! Although the hotel is a beautiful and special hidden gem in Santa Monica you pointed out the most important part and thats the staff. We are so fortunate to have employees such as Peyton and Armentria led by Greg at the Front Office to assist with anything you might need. Thank you for recognizing them! We can't wait to welcome you back in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Excellent staff caters to your every need..front desk Peyton (especially kind and helpful), Armentria front desk (lovely greeter), shout out to most friendly Front desk Mgr Greg! Tastefully decorated, delicious breakfast included, complimentary wine/beer 6-8pm, free town car shuttle service, cozy beds, quiet rooms, located in quiet neighborhood - Tartines bakery due to open across street/very convenient to all happenings in Santa Monica! Ambiance was lovely indoors and outside patio - we will definitely return. Thank you Peyton for going beyond your already excellent service!
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from erikkreft, General Manager at The Ambrose Hotel
Responded 27 Jan 2020
Thank you Coastal567281 for your nice review. Peyton and Armentria are new employees of the hotel and we could not be more excited about their warmth and customer service they enjoy providing to all our guests! We will be recognizing them, as well as Greg their leader accordingly! Thank you and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Never stayed at hotel (even during Covid) that didn't offer house-keeping. When I asked the front-desk if I could have the trash in my room changed while I was out, I was more or less told to do it myself as housekeeping isn't included for stays of 3 nights or less. The fitness center is limited to one guest at a time with no way to reserve a time and they don't limit how much time a guest can spend working out. I just gave up waiting and made other plans to work-out. Basic toiletries like body lotion or a shower cap aren't provided and there's no room service to speak of. Most of the staff seemed helpful with the exception of one lady who kept addressing me as "sweetie" in a patronizing manner, not sure why the standard sir or mister wouldn't suffice. If you're a discerning traveler or care about value, I imagine you could do better.
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Date of stay: May 2021Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erik Kreft, General Manager at The Ambrose Hotel
Responded 5 May 2021
Thank you adore65 for taking the time to provide constructive feedback about your stay. Although we are quickly adapting to the changing COVID restriction local and state health officials have recommended, I understand why some of the services and amenities provided might be different than other hotels you might have visited. We do have all the toiletries you mentioned above available via contactless delivery 24 hours a day. Please let anyone of our Front Desk staff know and we would be more than happy to deliver those items 24 hours a day. We as well look forward to allowing more people to enjoy our incredible fitness center featuring our Peloton bikes. Hopefully, you were able to take advantage of our beach cruisers and enjoy a workout in the beautiful Santa Monica weather! Thank you again for your feedback and safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here two nights last week while a friend was in the hospital. I would be happy to stay again.
This is a clean, comfortable, hotel without all the pretense of the much more expensive places on the beach (which I don't care about as I live near the beach myself). Location involves much less traffic hassle than most parts of Santa Monica or West Los Angeles, but very close to several hospitals, medical offices, and other Santa Monica businesses.
Self-parking is easy, bicycles available (didn't use them; no helmets), excellent morning coffee and evening wine/beer service.
Our room was large, with a balcony; it's so nice to be able to open the doors.
The king bed was comfortable, there's plenty of light in the room, and the bathroom is enormous.
Fairly costly compared to chain hotels but much less expensive than the big name beach resorts in Santa Monica
For some reason (maybe because I was in there working a big part of the day) housekeeping did not come in. I didn't bother asking about it.
Tartine, an excellent bakery/cafe, is right across the street in an old church.
This is a clean, comfortable, hotel without all the pretense of the much more expensive places on the beach (which I don't care about as I live near the beach myself). Location involves much less traffic hassle than most parts of Santa Monica or West Los Angeles, but very close to several hospitals, medical offices, and other Santa Monica businesses.
Self-parking is easy, bicycles available (didn't use them; no helmets), excellent morning coffee and evening wine/beer service.
Our room was large, with a balcony; it's so nice to be able to open the doors.
The king bed was comfortable, there's plenty of light in the room, and the bathroom is enormous.
Fairly costly compared to chain hotels but much less expensive than the big name beach resorts in Santa Monica
For some reason (maybe because I was in there working a big part of the day) housekeeping did not come in. I didn't bother asking about it.
Tartine, an excellent bakery/cafe, is right across the street in an old church.
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Date of stay: April 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erik Kreft, General Manager at The Ambrose Hotel
Responded 26 Apr 2021
Thank you Q4449PDwendyl for the time you took to write a review. We hope your friend is recovering well and you can join us again in the future on vacation! Please forgive me if it was not explained upon check-in that in order to reduce person-to-person contact we have reduced housekeeping service to once every three days. We are available upon request to send up fresh items and remove trash when needed. We look forward to getting past this pandemic and adding back services and amenities when the local government allows for it. Thank you so much for understanding and we look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went to The Ambrose Hotel to celebrate our anniversary and we had such a wonderful time. This was our first time here. Even during COVID times things are very seamless and in good condition. The hotel was very clean and the rooms are really nice. We had a beautiful view and a balcony. We also were able to attend a happy hour at the bar area and we had the pleasure of meeting Shima who works for the hotel. She was such a pleasure to talk to and very polite in getting us silverware and things to eat out dinner that we had ordered in. I couldn't recommend this place more! Thanks for such great stay!
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Date of stay: December 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erik Kreft, General Manager at The Ambrose Hotel
Responded 15 Feb 2021
Thank you Jocelynbrousseau for your kind review and specifically highlighting Shima! We are so happy you were able to stay with us to celebrate your anniversary during this extremely unique year! Looking forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My daughter and I came for one night in Santa Monica and loved the property immediately upon arrival. The size and style of the hotel are warm and welcoming. We were greeted by Inga at the front desk who, along with Rooms Manager Hillary, very kindly helped us sort out a frustrating snafu with our booking through Agoda. My experience with Yusef at Agoda was not as pleasant and I recommend booking directly with the property if at all possible. Besides the stellar customer service, some other highlights include: the coziest robes that we wish we could take home, wonderful high-thread count sheets, good down pillows and black out curtains that, coupled with a mostly silent morning, allowed for a late sleep-in (thanks to a late check out). The parking fee is high but consistent with other LA properties and there is underground parking with Tesla charging and a security gate for added safety. I appreciated the light weight and well-functioning luggage trolleys that made bringing extra bags from the car to the room a piece of cake. I didn’t notice any porters available to assist with bags (I imagine they are available upon request), but I honestly prefer to do it myself. There are great places to eat within walking distance (there was a long line at Tartine across the street), and we had a great meal from Socala and passed lots of other restaurants to try next time. The overall vibe of the hotel is calm, quiet, cozy/chic ambiance with warm and inviting guest service and amenities. We will definitely come back again and can see making this our regular spot every time we are in L.A.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erik Kreft, General Manager at The Ambrose Hotel
Responded 14 Jul 2021
Thank you so much for the time you took to review and recommend The Ambrose Hotel. Although we are a small boutique hotel all staff members love to assist in any way possible. Hilary and Inga are amazing and we are extremely fortunate to have them at the Front Desk! Aren't those robes to die for?! Thank you for staying with us Journey618870 and we look forward to welcoming you and your daughter back next time you visit Santa Monica!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
During the Covid-19 pandemic things were uncertain. The staff at the Ambrose worked hard to make things seem as normal as possible. I heard another guest complaining about the rooms being cleaned only every four days (or whenever you requested it), and I was stunned. Fewer people entering your room right now is better.
They should make a deal with the bakery across the street and have continental breakfast available, though. That would be an improvement. (The bakery was so popular that there was a line past their parking lot most mornings.)
The design of the shower door is not perfect and most of the time there was a puddle on the floor after a shower. Like many newer buildings the sound transmission room-to-room is more than you might hope for. There's not much they can do about that.
The common spaces are very nicely appointed and designed. Comfortable to work, nice to have a meal in, comfortable to hang out in with a visiting friend.
It is a short walk to the Montana shopping street and not too far to the Third Street Promenade and the beach.
They should make a deal with the bakery across the street and have continental breakfast available, though. That would be an improvement. (The bakery was so popular that there was a line past their parking lot most mornings.)
The design of the shower door is not perfect and most of the time there was a puddle on the floor after a shower. Like many newer buildings the sound transmission room-to-room is more than you might hope for. There's not much they can do about that.
The common spaces are very nicely appointed and designed. Comfortable to work, nice to have a meal in, comfortable to hang out in with a visiting friend.
It is a short walk to the Montana shopping street and not too far to the Third Street Promenade and the beach.
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Date of stay: May 2021Trip type: Travelled on business
Rooms
Cleanliness
Service
Room Tip: Ask for a balcony.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erik Kreft, General Manager at The Ambrose Hotel
Responded 12 May 2021
Thank you ctsummers for your lovely review! We are so lucky to have Tartine Bakery as a neighbor and their croissants are to die for. We are definitely exploring options with them on how we can partner, stay tuned! Appreciate your constructive feedback about the shower. We look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After arriving in Santa Monica to a very disappointing Airbnb, I set out to find a place for my daughter and I to stay. We were in town for a week for a scheduled surgery for my daughter, and not familiar with the area. I walked into the Ambrose and was greeted by Hillary, who was warm and welcoming from the start. She happily gave me a quick room tour upon request, although I was pretty convinced just walking through the outdoor patio and into the lobby that I had found the right place. Hillary made me feel like a guest she had been expecting and we easily booked a room for the week. She was kind and always ready to provide information or just chat a little, very welcome since I was mostly on my own as my daughter was recovering. Then there was Alfred. He had the early morning shift, and by day two he greeted me with a fresh cup of coffee exactly as I had asked for it the previous morning. He was also warm and kind and easy to chat with. I could see that it was not just me, Hillary and Alfred offered the same attention and kindness to all the guests. They both went above and beyond, helping with microwaving a heating pad multiple times every day, and simply showing care and compassion. The hotel was impeccably clean, comfortable and quiet. I would stay there again and highly recommend the Ambrose. Going forward, I will definitely seek out other Independent hotels wherever I travel. Thank you again to Hillary and Alfred for outstanding service!
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erik Kreft, General Manager at The Ambrose Hotel
Responded 28 Jul 2021
Thank you kelim390 for your beautiful review! I am so glad that Hilary and Alfred took such warm and genuine care of you and your daughter. Hopefully your travels bring you back to Santa Monica and we will be able to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment I entered The Ambrose in Santa Monica, I felt that this hotel was extraordinary. How right I was. From the warm, professional and efficient staff and the spacious, well laid out rooms to the exquisite breakfast buffet and on-the- house wine and beer served each evening before dinner, a guest feels pampered and cared for, with every request or question immediately seen to in the most courteous and gracious manner.
There is a workout room with excellent equipment that is spacious and sunny.
The dining room is light-filled and comfortable.
I have traveled for all my adult life. I have always stayed in five star hotels. Extraordinary, The Ambrose Hotel offers a comparable experience. I highly recommend it. I also want to mention that this is the first review of any hotel or restaurant I have ever written.
There is a workout room with excellent equipment that is spacious and sunny.
The dining room is light-filled and comfortable.
I have traveled for all my adult life. I have always stayed in five star hotels. Extraordinary, The Ambrose Hotel offers a comparable experience. I highly recommend it. I also want to mention that this is the first review of any hotel or restaurant I have ever written.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from erikkreft, General Manager at The Ambrose Hotel
Responded 4 Mar 2020
Thank you NYCMom2020 for you amazing review! We are so glad you enjoyed your stay with us and highlighted all the amazing amenities our guest get to enjoy. Please come back and visit us again soon, we would be thrilled to have you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good Morning, we do have on site self-parking for $28 plus tax per night.
Good Afternoon AGQueens, thank you for your question. We do not have a pool but we are only 20 short blocks to the beautiful Santa Monica beach. We have bikes and a house car to take you to the beach if you wish during your stay!
No it is a little out of the way for sightseeing. I would suggest the Huntley hotel. A little more pricey but closer to sightseeing and way better accommodations.
Hi kboconnor,
Aside from some very minor cleaning and touch ups, the renovation is 100% complete.
Warm regards,
Matt
Hi Keiran M,
Sorry for the delay in my response. RM 304 is one of our Luxury Studio King guest rooms and we would love to host you on your honeymoon if available so please call us directly to reserve.
We look forward to your visit.
Warm regards,
Matt Bernard
General Manager
310.315.1555
"Underground parking, fun happy hour, very attentive staff, larger gym. If you need a sofa bed call and ask for those specific rooms."Read full review
"If you are a patient family, get a room not looking at the hospital. Also there is a good bakery in an old church across the street."Read full review
…
PRICE RANGE
HK$2,594 - HK$3,378 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ambrose hotel santa monica
LOCATION
United StatesCaliforniaSanta MonicaSanta Monica
NUMBER OF ROOMS
77
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about The Ambrose Hotel
Which popular attractions are close to The Ambrose Hotel?
Nearby attractions include O'Brien's Irish Pub & Restaurant (0.3 km), Club Lush (0.1 km), and Senator Jones (0.2 km).
What are some of the property amenities at The Ambrose Hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and meeting rooms.
Which room amenities are available at The Ambrose Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ambrose Hotel?
Guests can enjoy complimentary tea and a snack bar during their stay.
Is parking available at The Ambrose Hotel?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to The Ambrose Hotel?
Conveniently located restaurants include Bru's Wiffle - A Waffle Joint, Veggie Grill, and Whole Foods Market.
Are there opportunities to exercise at The Ambrose Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Ambrose Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ambrose Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at The Ambrose Hotel?
The staff speaks multiple languages, including English, Spanish, Japanese, and Arabic.
Are there any historical sites close to The Ambrose Hotel?
Many travellers enjoy visiting Will Rogers State Historic Park (3.9 km), Annenberg Community Beach House (3.0 km), and Los Angeles California Temple (5.0 km).