MainStay Suites Orange County John Wayne Airport
MainStay Suites Orange County John Wayne Airport
2701 Hotel Terrace Drive, Santa Ana, CA 92705
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Avg. HK$933 /night, 12/13 - 12/14
HK$1,019
per night
HK$902
per night
HK$785
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#5 of 23 hotels in Santa Ana
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Hop on our free airport shuttle and enjoy the comfort and convenience of a stay at the Country Inn & Suites by Radisson, John Wayne Airport, CA. Our hotel is just off Route 55 and is less than three miles from the SNA airport. Families appreciate being only 11 miles from Disney California Adventure Park and Disneyland, while business travelers can take advantage of proximity to a huge range of nearby corporate offices. Want to spend time in the California sun? Build sandcastles or play in the surf at nearby Newport Beach.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish, Chinese
Location
2701 Hotel Terrace Drive, Santa Ana, CA 92705
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 37 out of 100
37
John Wayne Airport
4.2 km•
See all flights
Long Beach Municipal Airport
30.2 km•
See all flights
Car Hire
25 Restaurants
within 1 kilometer
3 Attractions
within 1 kilometer
Reviews
Traveller rating
- 223
- 148
- 65
- 41
- 51
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Detailed Reviews
Hotel's Favourite
Mainstay Suites is great for what it is, which is an aging extended stay hotel. Even though it was obviously dated, it was immaculately clean with well-tended pretty grounds. Staff was very friendly and helpful. Rooms were spacious and included a full-sized refrigerator and a microwave. There was a small balcony.
Amenities were somewhat limited compared to a "regular" hotel—toiletries were soap and shampoo only. Breakfast was included and wasn’t bad, although limited compared to your usual hotel breakfast buffet—one kind of muffin, scrambled eggs, hash browns, sausage, pancakes, OJ, coffee.
My only issue with my stay was that the wifi cut out a couple of times, which seemed to be a temporary technical difficulty.
Amenities were somewhat limited compared to a "regular" hotel—toiletries were soap and shampoo only. Breakfast was included and wasn’t bad, although limited compared to your usual hotel breakfast buffet—one kind of muffin, scrambled eggs, hash browns, sausage, pancakes, OJ, coffee.
My only issue with my stay was that the wifi cut out a couple of times, which seemed to be a temporary technical difficulty.
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I love the room, organized and so clean! the bath jet spa is the great deal to relax. I like that the shower and bath are separated so one can take a shower and one can just relax on the bath spa. I would recommend and will be back here for sure.
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Review collected in partnership with Country Inns & Suites By Radisson
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Armando Gonzales, General Manager at MainStay Suites Orange County John Wayne Airport
Responded 5 Oct 2020
Dear Guest, Thank you for taking the time to rate and review your stay. We are delighted you enjoyed your time with us. On behalf of the entire staff thank you for you business. We look forward to you staying with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
This is a welcoming and relaxing place to stay and a great value for the money. Heated pool, a sufficiently HOT hot-tub, nice patio with fire pit, breakfast room that serves a huge hot breakfast (either buffet or made-to-order eggs, omeletts, pancakes, bacon, sausage), waffle station, hot oatmeal, fruits, yoghurt. There is also a fitness center which I did not use. Free shuttle to and from Orange County Airport. Nice professional and friendly staff. Comfortable beds. You can hear your neighbors if they are noisy, so bring ear plugs (always a good idea!).
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Review collected in partnership with Country Inns & Suites By Radisson
Date of stay: March 2020Trip type: Travelled on business
Value
Rooms
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Armando G, General Manager at MainStay Suites Orange County John Wayne Airport
Responded 18 Mar 2020
Dear Mauimarybeth, Thank you for taking the time to write such a wonderful review of your experience with us. We are delighted to read you enjoyed your stay so much. On behalf of the entire staff thank you for your business. We look forward to you staying with us again when you are in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Dec 22, 2021
The hotel scammed us for $500 and apparently we were not the only people. Our Credit card got charged $500 by the hotel the next day after we checked out. When we called the front desk they at first said there were some missing cables in the back of the TV and that is why they charged us. The next call was to Expedia. We contacted Expedia and the front desk told Expedia the TV was broken and that is why they charged us our credit card. Their story changed in less than 30 minutes. We asked to talk to the manager and were told we would need to wait for the next day to speak with one even though the time was 9:30 Am on Wednesday..
Honestly we both are about 50 years old Real estate brokers for over 27 years. We list and sell properties that are very nice in Oregon. We also haven't watched TV or have TV cable at home for the last 4 years. We care for our clients' homes. We always take our shoes off before we enter a home or the hotel room. In this case after we checked in I was on my knees wiping off the extremely dirty vinyl floors before we had settled in for the night because we walked barefoot on the floor. And the floor of that hotel room was filthy. The staff at the front desk were not the friendliest or most professional and have offered no solutions or allow us to speak to a manager. I would not stay in this hotel again and I don't recommend it at all. You can do better than that. And you don't need the negative energy especially when you are traveling. They will rob our peace. It is not even the money. So upsetting.
The hotel scammed us for $500 and apparently we were not the only people. Our Credit card got charged $500 by the hotel the next day after we checked out. When we called the front desk they at first said there were some missing cables in the back of the TV and that is why they charged us. The next call was to Expedia. We contacted Expedia and the front desk told Expedia the TV was broken and that is why they charged us our credit card. Their story changed in less than 30 minutes. We asked to talk to the manager and were told we would need to wait for the next day to speak with one even though the time was 9:30 Am on Wednesday..
Honestly we both are about 50 years old Real estate brokers for over 27 years. We list and sell properties that are very nice in Oregon. We also haven't watched TV or have TV cable at home for the last 4 years. We care for our clients' homes. We always take our shoes off before we enter a home or the hotel room. In this case after we checked in I was on my knees wiping off the extremely dirty vinyl floors before we had settled in for the night because we walked barefoot on the floor. And the floor of that hotel room was filthy. The staff at the front desk were not the friendliest or most professional and have offered no solutions or allow us to speak to a manager. I would not stay in this hotel again and I don't recommend it at all. You can do better than that. And you don't need the negative energy especially when you are traveling. They will rob our peace. It is not even the money. So upsetting.
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Date of stay: December 2021
Value
Service
Sleep Quality
Room Tip:Â Do walk through before and after with the hotel staff. Otherwise they will charge you.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lundy Tol, General Manager at MainStay Suites Orange County John Wayne Airport
Responded 25 Dec 2021
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this property to attend an event at the Anaheim Convention Center which is about a 20 minute ride away. All of the hotels near the convention center were double the price of the Country Inn and the regular hotel rooms are probably much smaller than the Country Inn's suites. The king suite is very comfortable and spacious with its own living room area. The amenities are great with the refrigerator, microwave, solid internet. The only thing we had issues with was the heating system - it was working but needed to be set to a really high temperature for it to work properly. The heating also doesn't properly distribute over to the bed area because of how large the space is -- but the blankets were warm and cool enough to not be a problem. The breakfast is great too with lots of options.
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Date of stay: January 2020Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Armando G, General Manager at MainStay Suites Orange County John Wayne Airport
Responded 21 Jan 2020
Dear Christinasfootprints, Thank you for taking the time to rate and review your stay. We are delighted you enjoyed your time with us. Your feedback regarding the heating system is appreciated. We will look into this and address it immediately. On behalf of the entire staff we appreciate your business. We hope to see you again when your travel brings you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is fine and a good value. It’s very average. It’s close to the airport and south coast plaza which is a plus. Our room faced the area where the planes landed so my son loved seeing them come in very close. The rooms are also large enough to fit the family. We had the pullout couch used and a pack n play set up and still had enough room to get around comfortably. The breakfast is nice in the morning, but very confusing to navigate especially with kids, and there was only one high chair in the breakfast area. The staff is ok, not overly friendly or rude, just average. The pillows on the bed are SUPER tiny. They’re like throw pillows and we found that very odd, as well as the placement of the bathroom sink, It’s directly in front of the bed outside the bathroom. If you’re planning a busy trip to OC and don’t be in the room much, this is a good hotel option to save a few bucks.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked our stay through Booking.com and inadvertently entered our stay date on Thursday instead of for Friday, July 23rd. I contacted the hotel and spoke with the front desk clerk Edwin to explain my situation. Edwin spoke to the manager who authorized the change and was told we would be charged for the ONE night beginning Friday, July 23rd to Saturday the 24th. I get home today and noticed a charge of 491.00 to my account. I again called the hotel who claims we were there from Thursday to Saturday, DID NOT HAPPEN! We checked out the SAME night we arrived and when calling today was told that a manager is not available. We will NEVER again stay at Country Inn & Suites.
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Date of stay: July 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Armando Gonzales, General Manager at MainStay Suites Orange County John Wayne Airport
Responded 29 Jul 2021
On behalf of our entire staff at Country Inn & Suites by Radisson, we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spouse and I spent two nights, as we were visiting friends in the area. Location is convenient to multiple roadways. Our contact and interaction with staff was minimal, but all interactions were helpful and friendly.
Yes, it is near an airport, as have been other rooms where we have stayed over the years. However, the noise level (on our third [top] floor suite was unusually bothersome. Breakfast was a hot breakfast of pancakes, sausage, eggs, potatoes, juice....problem being, no options such as cold cereal or yogurt.
Price was consistent with other facilities in the area, but the value, in our eyes, was reduced, based on comments above.
Yes, it is near an airport, as have been other rooms where we have stayed over the years. However, the noise level (on our third [top] floor suite was unusually bothersome. Breakfast was a hot breakfast of pancakes, sausage, eggs, potatoes, juice....problem being, no options such as cold cereal or yogurt.
Price was consistent with other facilities in the area, but the value, in our eyes, was reduced, based on comments above.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Don’t be fooled by the building, it’s a bit outdated. Just the fact that many pilots from major airlines stay here should tell you something! Rooms are clean, big, and feels safe. The quad feels like you’re walking through a mini jungle and it gives you good vibes. The highlight is their yummy breakfast, made to order hash browns, eggs, pancakes, sausage, bacon and much more. Staff is respectful and super nice. You can always see someone cleaning and sweeping outside, my family will definitely stay here again!
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Be aware that they charge a ridiculous daily "Safe w/ltd Warranty" fee. The fee was not mentioned to me when I booked my reservation and I found it when I saw the final bill, which was sent to me 1 day after I checked out and left.
I did not use the safe in the room at all (I wasn't even aware that there was a safe). They just really want to get every penny from you.
I did not use the safe in the room at all (I wasn't even aware that there was a safe). They just really want to get every penny from you.
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
They did for me, just a phone call was needed.
Our room had a tub with shower.
It use to be Quality Inn now independent hotel
No uso Google Earth, creo que si debe ser el mismo. Si lo buscas en maps aparece como Hotel Terrace (si lo buscas como CW Suites en google, te aparecera la pagina oficial)
2701 Hotel Terrace Drive
Saludos,
"Do walk through before and after with the hotel staff. Otherwise they will charge you."Read full review
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PRICE RANGE
HK$840 - HK$987 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality suites john wayne airport hotel santa ana, quality inn santa ana, quality hotel santa ana
FORMERLY KNOWN AS
Quality Suites John Wayne Airport
LOCATION
United StatesCaliforniaOrange CountySanta Ana
NUMBER OF ROOMS
176
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingMAINSTAY SUITES ORANGE COUNTY JOHN WAYNE AIRPORT - Updated 2024
Frequently Asked Questions about MainStay Suites Orange County John Wayne Airport
Which popular attractions are close to MainStay Suites Orange County John Wayne Airport?
Nearby attractions include Weden (1.1 km), Grand Detectives Society (0.4 km), and Delhi Park (0.8 km).
What are some of the property amenities at MainStay Suites Orange County John Wayne Airport?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at MainStay Suites Orange County John Wayne Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at MainStay Suites Orange County John Wayne Airport?
Guests can enjoy free breakfast during their stay.
Is parking available at MainStay Suites Orange County John Wayne Airport?
Yes, free parking is available to guests.
What are some restaurants close to MainStay Suites Orange County John Wayne Airport?
Conveniently located restaurants include Spoon's Grill & Bar, WaBa Grill, and Carl's Jr..
Are there opportunities to exercise at MainStay Suites Orange County John Wayne Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Does MainStay Suites Orange County John Wayne Airport have an airport shuttle?
Yes, MainStay Suites Orange County John Wayne Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does MainStay Suites Orange County John Wayne Airport have airport transportation?
Yes, MainStay Suites Orange County John Wayne Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at MainStay Suites Orange County John Wayne Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does MainStay Suites Orange County John Wayne Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.