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MainStay Suites Orange County - John Wayne Airport

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2701 Hotel Terrace Drive, Santa Ana, CA 92705
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (72)
Room & Suite (114)
Pool & Beach (23)

About

#5 of 24 hotels in Santa Ana
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
Hop on our free airport shuttle and enjoy the comfort and convenience of a stay at the Country Inn & Suites by Radisson, John Wayne Airport, CA. Our hotel is just off Route 55 and is less than three miles from the SNA airport. Families appreciate being only 11 miles from Disney California Adventure Park and Disneyland, while business travelers can take advantage of proximity to a huge range of nearby corporate offices. Want to spend time in the California sun? Build sandcastles or play in the surf at nearby Newport Beach.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Spanish, Chinese
521Reviews5Q+A94Room tips
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Most Recent
Michelle H wrote a review 14 Nov
Saskatoon, Canada11 contributions3 helpful votes
It was an okay stay but there was a lack of housekeeping. My room was only cleaned once in the 16 days that I was there, and even then I had to call to the desk three times to get her to come once. The guests throw their dirty towels and garbage bags onto the walkway in front of their rooms because the is no housekeeping. This is probably not sanitary. Otherwise, things were good. The breakfast was good and the bed was comfortable.
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Date of stay: July 2022
Value
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Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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dishanw wrote a review Jun 2022
Springfield, Missouri53 contributions57 helpful votes
A decent hotel with everything that works. But it all was spoilt when I called 2 days ahead and then 3 days asking someone to clean my room. I arrived on Wednesday and today is Sunday and no one has come to clean my room. Even now I called the front desk and they said let us check and I haven’t got a call to even say that nothing is going to happen. I am staying 6 days here till Wednesday and all paid up, but my garbage is full, towels all used up and sheets not changed. Sorry, but after 40 years of travelling this is the first time I haven’t had a hotel wanting to clean my room!!! May be they should not charge me for at least 2 out of the 6 days for tratment like this!!!!
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gustavo B wrote a review May 2022
Curitiba, PR95 contributions106 helpful votes
Disappointed with the service. When I arrived all over California the hotels were serving breakfast but this one was offering just a pancake without any juice because the juice machine was broken. I decided to go to a Target to buy my breakfast and I forgot to bring a plastic knife and fork. The front desk told me they couldn’t afford that as they already closed the breakfast area. I insisted if the guy couldn’t just walk in the area and grab one for me as he said no. Also my room there was one light that was not working and again I contacted the front desk and he said they couldn’t fix it because I won’t leave the hotel in the next day. He didn’t even offered me another room. The hotel elevator was completely wet when I arrived and very slippery and it was the same on the next day. If an elderly person step in could get injured. The funniest think is that I walked to Hampton Inn and Suite just across the street to check if they could give me a plastic knife and fork and the front desk invited me to their breakfast as it would close in 15 min and I could have something for eat there.
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Date of stay: March 2022Trip type: Travelled solo
Room Tip: The parking lot is always full even knowing the hotel was not full.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mcripp464037 wrote a review May 2022
Gilbert, Arizona1 contribution
This property did not live up to the pictures or reviews given by other guests. If I had more than one night booked here, I would’ve canceled after the first night. Would NOT recommend this property for what I paid.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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swinst233701 wrote a review Apr 2022
Carnation, Washington1 contribution
We stayed at this hotel the night before an early flight. we arrived late and the staff was kind. the rooms were spacious, ours was quiet, and they had a portable crib for my grand daughter. there was only one ice machine and i could not find any vending machines on site, but they had a free shuttle to the airport and the diver was great! would definatly stay again!
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KirklandTom wrote a review Apr 2022
Kirkland, Washington870 contributions139 helpful votes
We arrived in LAX at late night and stayed here for overnight to avoid the morning traffic from downtown LA to San Diego. Country Inn & Suites by Radisson, John Wayne Airport, CA was old but very unique styled with open courtyard surrounded by guest buildings. More like motel than hotel though. Good location with easy access and many restaurants and coffee shops nearby. Noise level is higher than usual. Pretty safe, because the yard is gated and locked so that nobody can get in at after hours. Hot breakfast was provided but very limited.
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Date of stay: April 2022
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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pteson756668 wrote a review Mar 2022
1 contribution
GOOD : Clean , close to airport , friendly staff , free on site parking ……NEEDS IMPROVEMENT : free breakfast needs upgrade instead of same three item menu every day ……………would still use again next visit …PT .
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ash H wrote a review Mar 2022
Lahore2 contributions2 helpful votes
Good, clean space with friendly and helpful staff. Breakfast offering needs work in terms of quality and quantity. Property is well maintained and aesthetically pleasing, pool was also kept clean and towels always available.
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Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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l0renz0m48 wrote a review Mar 2022
Avondale, Arizona1 contribution
Everyone was very friendly.. Check in was very quickly done and not to many questions asked. The rooms were clean and smelled great. The noise was very minimal from the other rooms and there was plenty of parking when we returned from our meetings.
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Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Taha A wrote a review Dec 2021
Portland, Oregon1 contribution
Dec 22, 2021 The hotel scammed us for $500 and apparently we were not the only people. Our Credit card got charged $500 by the hotel the next day after we checked out. When we called the front desk they at first said there were some missing cables in the back of the TV and that is why they charged us. The next call was to Expedia. We contacted Expedia and the front desk told Expedia the TV was broken and that is why they charged us our credit card. Their story changed in less than 30 minutes. We asked to talk to the manager and were told we would need to wait for the next day to speak with one even though the time was 9:30 Am on Wednesday.. Honestly we both are about 50 years old Real estate brokers for over 27 years. We list and sell properties that are very nice in Oregon. We also haven't watched TV or have TV cable at home for the last 4 years. We care for our clients' homes. We always take our shoes off before we enter a home or the hotel room. In this case after we checked in I was on my knees wiping off the extremely dirty vinyl floors before we had settled in for the night because we walked barefoot on the floor. And the floor of that hotel room was filthy. The staff at the front desk were not the friendliest or most professional and have offered no solutions or allow us to speak to a manager. I would not stay in this hotel again and I don't recommend it at all. You can do better than that. And you don't need the negative energy especially when you are traveling. They will rob our peace. It is not even the money. So upsetting.
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Date of stay: December 2021
Value
Service
Sleep Quality
Room Tip: Do walk through before and after with the hotel staff. Otherwise they will charge you.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lundy Tol, General Manager at MainStay Suites Orange County - John Wayne Airport
Responded 25 Dec 2021
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$121 - US$142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality suites john wayne airport hotel santa ana, quality inn santa ana, quality hotel santa ana
FORMERLY KNOWN AS
Quality Suites John Wayne Airport
LOCATION
United StatesCaliforniaOrange CountySanta Ana
NUMBER OF ROOMS
176
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MAINSTAY SUITES ORANGE COUNTY - JOHN WAYNE AIRPORT HK$797 (H̶K̶$̶8̶4̶4̶) - Updated 2022 Prices & Hotel Reviews - Santa Ana, CA

Frequently Asked Questions about MainStay Suites Orange County - John Wayne Airport
Which popular attractions are close to MainStay Suites Orange County - John Wayne Airport?
Nearby attractions include Weden (1.1 km), Grand Detectives Society (0.6 km), and OC3 Dispensary (1.0 km).
What are some of the property amenities at MainStay Suites Orange County - John Wayne Airport?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at MainStay Suites Orange County - John Wayne Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at MainStay Suites Orange County - John Wayne Airport?
Guests can enjoy free breakfast during their stay.
Is parking available at MainStay Suites Orange County - John Wayne Airport?
Yes, free parking is available to guests.
What are some restaurants close to MainStay Suites Orange County - John Wayne Airport?
Conveniently located restaurants include Spoon's Grill & Bar, WaBa Grill, and Red Hill Cafe.
Are there opportunities to exercise at MainStay Suites Orange County - John Wayne Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Does MainStay Suites Orange County - John Wayne Airport have an airport shuttle?
Yes, MainStay Suites Orange County - John Wayne Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does MainStay Suites Orange County - John Wayne Airport have airport transportation?
Yes, MainStay Suites Orange County - John Wayne Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at MainStay Suites Orange County - John Wayne Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does MainStay Suites Orange County - John Wayne Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.