Hotel Zessa Santa Ana - A Doubletree By Hilton

Hotel Zessa Santa Ana - A Doubletree By Hilton

Traveller (11)
Guest room bath
Room & Suite (6)
Restaurant
Dining (5)
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About

5.0
#1 of 23 hotels in Santa Ana
4.9 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to Hotel Zessa Santa Ana, a DoubleTree by Hilton, where modern comfort and culinary delights await. Enjoy a freshly-baked chocolate-chip cookie upon arrival. Our upgraded guest rooms feature 55-inch smart TVs, perfect for relaxation and entertainment. Dine at Citra Bar & Kitchen, offering a fusion of local Santa Ana cuisine. Fitness enthusiasts can enjoy our 1,200 square foot fitness center with new equipment, including a Peloton bike, and a serene 500 square foot Yoga Studio. For business travelers, amenities include barista-made coffee in Blend market, an updated Business Center, high-speed internet, flexible venues, and state-of-the-art meeting spaces. Our meeting rooms cater to all needs, from small gatherings to large conferences. A complimentary shuttle service within a three-mile radius makes exploring easy. Unwind in our outdoor pool and whirlpool. Discover modern amenities, exceptional dining, and warm hospitality at Hotel Zessa Santa Ana, a DoubleTree by Hilton.
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Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Free airport transportation
Business Centre with Internet Access
Car park
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Snack bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Safe
Iron
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Hilton Honors Discount Offer

Location

201 East Macarthur Blvd, Santa Ana, CA 92707
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 47 out of 100
47
John Wayne Airport
Long Beach Municipal Airport
29.6 km
See all flights
5.0
5.0 of 5 bubbles134 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Hotel Zessa Santa Ana, a DoubleTree by Hilton, garners praise for its immaculate and recently remodeled rooms and public spaces. The establishment's array of amenities, including a contemporary gym and pool, along with live music, enhances guests' experiences, despite some remarks on the pricey parking and dining options. Visitors appreciate the hotel's strategic location near the airport and local attractions, valuing the sense of security it provides. The warm and efficient customer service further elevates the hotel's reputation, while the refined atmosphere, marked by elegant decor and live music, leaves a lasting impression on many travelers.
Location
Convenient
Atmosphere
Sophisticated
Rooms
Modern
Value
Pricey
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed

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134Reviews0Q+A8Room tips
Traveller rating
  • 129
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Detailed Reviews
Marrkey wrote a review May 2024
Dana Point, California
5.0 of 5 bubbles
Oscar, Tanisha and others at front desk - warm and helpful .. hotel has been remodeled .. friendly competent staff and clean facility. Gated parking garage underneath for a fee, but worth it. Classy jazz music played on entry level - modern uncluttered public areas - we will be back.
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oscar Uriostegui, Owner at Hotel Zessa Santa Ana - A Doubletree By Hilton
Responded 14 May 2024
Thank you for staying with us! I am thrilled to hear you enjoyed your stay at our beautifully remodeled hotel along with great service from the staff, Tanisha, and myself; We are here to make sure you have everything you need during your stay. We hope to see you soon when you are back in Orange County, and make sure to check out our Citra Bar and Kitchen for some phenomenal food dishes!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dreamer01637112990 wrote a review 4 Jul
5.0 of 5 bubbles
My whole experience at Hotel Zessa was Great. When I walked in the hotel was clean I was greeting with a smile and warm chocolate chip cookies you can't get better than that. Our rooms was nice and Spacious smells very clean in here.
I will be back.
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Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Satisfaction Team, Owner at Hotel Zessa Santa Ana - A Doubletree By Hilton
Responded 6 days ago
Dear Guest, Thank you for sharing your experience!  It's wonderful to hear that you enjoyed your stay at Hotel Zessa.  We're delighted you found the hotel clean, with a warm welcome and spacious rooms.  We look forward to welcoming you back on your next visit! Best Regards, Hotel Zessa Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
gina h wrote a review May 2024
5.0 of 5 bubbles
This is my first time staying at this hotel because the usual hotel I stay at is out of rooms. I am very impressed with how clean this hotel is. This morning my toilet was clog so I called maintenance and he showed up within minutes to fix the toilet in such a polite and professional manner. Then front desk Andric called me later on in the day to tell me there was a glitch in the computer system and just wanted to confirm which room I was in. He came to the room to personally apologize for the inconvenience and gave me complimentary breakfast tickets and also validated my self-parking as well. I am very pleased with this hotel cleanliness and excellent customer service! Moving forward, I will book this hotel for all my future stays!
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wael Gharib, General Manager at Hotel Zessa Santa Ana - A Doubletree By Hilton
Responded 29 May 2024
Hello, We are honored to receive a perfect review in regards to you most recent stay with us. We appreciate your feedback and mentioning Andric with incredible attitude. We thank you for the kind words and look forward to your next visit with us.
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noemy p wrote a review Jun 2024
5.0 of 5 bubbles
Our stay was wonderful. Room service was great and all staff was so helpful and kind. Hana was very attentive to our large family during breakfast everyday of our stay and made sure we had everything we needed. She went above and beyond to make us feel welcomed! Thank you.
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Date of stay: June 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wael Gharib, General Manager at Hotel Zessa Santa Ana - A Doubletree By Hilton
Responded 4 weeks ago
Hello Thank you for taking time out of your day to share your experience and we're delighted to hear that Hanna was great. We hope to see you and your family again on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excursion29642644984 wrote a review Apr 2024
+1
5.0 of 5 bubbles
My stay at this hotel was phenomenal! Tanisha was so welcoming at the front desk and checked in time to time with how my stay was going. She provided me with bottled water and a warm cookie. The hotel is newly renovated so the room was updated and refreshing to stay in. The bathroom was very nice, especially with the LED mirror. Since I was the first to stay in this room, the shower head was clogged and I needed maintenance to come fix it. The water pressure was a bit much and it didn’t feel nice when showering. I had trouble with adjusting the pressure because all settings were too much. I didn’t use the amenities such as the gym or pool.
Would recommend this hotel and would come again! (Also they changed the name to hotel zessa because of the mix up with the other double tree down the street. It is still a double tree).
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oscar Uriostegui, Owner at Hotel Zessa Santa Ana - A Doubletree By Hilton
Responded 1 May 2024
Thank you for staying with us! I am happy to hear you enjoyed our beautifully remodeled hotel along with amazing service from our front desk assistant manager, Tanisha. I sincerely apologize about the shower concerns and noted that you mentioned engineering came up to resolve this. I would still like to make this right as this is not the typical guest experience; please reach out to the hotel and ask for Oscar, so that I may assist you.
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Danny L wrote a review Jun 2024
5.0 of 5 bubbles
I travel full time for work and very rarely do I receive customer service worth writing a review about. Andric was fantastic, he remembered me from my last stay and gave me yet another amazing experience. I have stayed at a lot of hotels and this is the only location throughout my travels that I will and do return to 100% of the time. It is in an amazing area, staff is top tier and the facility is always top notch both in what it has to offer and its level of cleanliness. You can not stay in many hotels nowadays that offers what this place does, especially for the price. Thank you Andric for always offering the highest level of customer service.
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Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caitlyn W wrote a review Jun 2024
5.0 of 5 bubbles
I am involved with a Soccer Team from Mesa, AZ, and we had to travel to SoCal for some of our league games. I was instructed to find a hotel for the teams accommodations, and I had found Hotel Zessa. I can proudly say that Joanne Lee and Jennifer Gould were absolutely phenomenal to work with, and were so accommodating to our teams needs. We were given an early check in, to allow our players to prepare for their game, after being on a bus for so long. When our team arrived to the hotel, the check in process was so simple, as they were prepared for our arrival, and had all of the room keys ready to go. The staff was so friendly, and everyone came over to introduce themselves to us, and make sure we knew that they were there for us if we had any requests. The Hotel even went as far as to put our teams logo on the TV Screens, and welcome us to the property- which is something that all of the players found really cool. The hotel itself had just recently been remodeled, and was fantastic inside. We will 100% be staying here again, and we look forward to getting the opportunity to work alongside Joanne and Jennifer again, hopefully in the near future!
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wael Gharib, General Manager at Hotel Zessa Santa Ana - A Doubletree By Hilton
Responded 9 Jun 2024
Hello Wow!!!!! We're very proud of this review and love that Jennifer and Joanne did such a great job taking care of you after what had to be a long day. We are so happy to that AZ team had a great stay with us at Zessa and everything we smooth enough for them to focus on the Game. We thank you for posting this and hope you're our guest again very soon. BEST WISHES!!!
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Chloe K wrote a review Apr 2024
5.0 of 5 bubbles
Had one of the best stays at Hilton. Both Lorena and Andric were courteous with a great hospitality where when a shuttle bus driver wasn’t available they made a Lyft arrangement. Certainly, I am enjoying Santa Ana furthermore because of my heart warming experience at this hotel. Already looking forward to returning to Orange County and staying at this fantastic hotel.
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: I highly recommend staying at this hotel as the staff are fantastic and the rooms are clean.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oscar Uriostegui, Owner at Hotel Zessa Santa Ana - A Doubletree By Hilton
Responded 17 Apr 2024
Thank you for staying with us! I am thrilled to hear you enjoyed your stay at our beautifully remodeled hotel and rooms. Andric and Lorena are here to accommodate all your needs with amazing service! If you didn't already, check out our new 1200+ sq. ft fitness studio with new equipment and our remodeled restaurant, Citra Bar and Kitchen, for some Amazing food dishes! We hope to see you soon on your next visit to Orange County.
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Monia F wrote a review Jun 2024
5.0 of 5 bubbles
So my flight landed early and when I came in the hotel another employee said my room wasn't available, and that was it. I was in town for business and was so exhausted but I waited in the lobby for about an hour until Tanisha came up to me and handed a water and a small snack. She asked me if I was okay and said she would double check my rsv. She checked and returned saying if I was patient with her she would be able to get housekeeping to turnover a room for me. I was in bed within the next 30min! I just want to say thank you TANISHA! For your customer service, ur kindness, and for the water. You are completely amazing and a true asset to Hilton!
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Date of stay: June 2024
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wael Gharib, General Manager at Hotel Zessa Santa Ana - A Doubletree By Hilton
Responded 4 Jun 2024
Hello We love this review and thank you for the great comments about the hotel and Tanisha. We were honored to host you on this trip and hope to see you again in the very near future.
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Danielle D wrote a review Mar 2024
5.0 of 5 bubbles
Anita C was the most awesome bartender. She went out of her way to make all the customers happy, she even was able to get buffalo sauce on my wings instead of the jerk seasoning. That's great way to win over repeat customers. Thanks Anita for your dedication to the customer!
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Oscar Uriostegui, Owner at Hotel Zessa Santa Ana - A Doubletree By Hilton
Responded 8 Apr 2024
Thank you for staying with us! We are glad to hear you had a great experience at the bar with Anita providing great customer service! We hope to host your next stay when your travels bring you back to Orange County!
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kiki m wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"Please stop at Hotel Zessa first home away from home care."
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Rebecca P wrote a tip Jun 2024
San Dimas, California8 contributions18 helpful votes
5.0 of 5 bubbles
"Looks for Tanisha when checking in. She is great. "
Read full review
Tara H wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"Stay here. My time here was wonderful. "
Read full review
mamaJenn wrote a tip Apr 2024
Mission Viejo, California2 contributions
5.0 of 5 bubbles
"The gym and restaurant are 5 stars "
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Dan D wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"$27/night for secure overnight parking in the underground garage seems exorbitant, but everything is post-pandemic 🤷‍♂️"
Read full review
Not the right property for you?
There are more places to choose from in the Santa Ana area.
PRICE RANGE
HK$1,163 - HK$1,530 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree hotel santa ana, doubletree santa ana, santa ana doubletree
LOCATION
United StatesCaliforniaOrange CountySanta Ana
NUMBER OF ROOMS
253
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL ZESSA SANTA ANA - A DOUBLETREE BY HILTON - Updated 2024

Frequently Asked Questions about Hotel Zessa Santa Ana - A Doubletree By Hilton
Which popular attractions are close to Hotel Zessa Santa Ana - A Doubletree By Hilton?
Nearby attractions include Hidden Donkey Escape Rooms (1.1 km), Museum of Woman (1.1 km), and Sandpointe Park (0.6 km).
What are some of the property amenities at Hotel Zessa Santa Ana - A Doubletree By Hilton?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Zessa Santa Ana - A Doubletree By Hilton?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Zessa Santa Ana - A Doubletree By Hilton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Zessa Santa Ana - A Doubletree By Hilton?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Zessa Santa Ana - A Doubletree By Hilton?
Conveniently located restaurants include Little Onion Mexican Restaurant, MasalaCraft Indian Cuisine, and Rubio's Coastal Grill.
Are there opportunities to exercise at Hotel Zessa Santa Ana - A Doubletree By Hilton?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel Zessa Santa Ana - A Doubletree By Hilton have an airport shuttle?
Yes, Hotel Zessa Santa Ana - A Doubletree By Hilton offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Zessa Santa Ana - A Doubletree By Hilton have airport transportation?
Yes, Hotel Zessa Santa Ana - A Doubletree By Hilton offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Zessa Santa Ana - A Doubletree By Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Zessa Santa Ana - A Doubletree By Hilton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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