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Courtyard by Marriott Santa Ana Orange County

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8 Macarthur Pl, Santa Ana, CA 92707-5924
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Traveller (69)
Room & Suite (44)
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About

#3 of 24 hotels in Santa Ana
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Value
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Snack bar
Wine / champagne
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Bottled water
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English
Hotel links
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369Reviews4Q+A71Room tips
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kaleigh r wrote a review Oct 2022
1 contribution
I've been to several Courtyards in the past but this one has surpassed my expectations! Everyone was super friendly! The front desk manager Patti went out her way to make sure my family and I was comfortable after a long flight. Kristina followed her lead in ensuring our stay was beyond anything we expected! The staff is amazing! I will surely return!
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rob Kravitz, General Manager at Courtyard by Marriott Santa Ana Orange County
Responded 4 weeks ago
1kaleighr, thank you very much for your comments. I am so happy that Patty and the entire team took great care of you. I will share your comments with everyone. Please come back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Binoy D'Cruz wrote a review Jun 2022
Pune3 contributions1 helpful vote
Hotel's Favourite
I thoroughly enjoyed my stay. Very friendly and helpful staff, especially Vanessa. Eagerly looking forward to my next stay. Thanks for the wonderful experience. Jonathan you have mentored a great team......
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rob Kravitz, General Manager at Courtyard by Marriott Santa Ana Orange County
Responded 20 Jun 2022
binoyad, thank you very much for your comments and mentioning both team members Vanessa and Jonathan. I am glad that they both provided excellent customer service. We look forward to your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tricia R wrote a review Oct 2022
Fort Lauderdale, Florida2 contributions
Let's start off by saying Patti and Kristina are the best! They went above and beyond for my daughter and I while we stayed at the hotel. I flew cross country to a town that I wasn't familiar with and they made me feel at home. Friendly is an understatement! Every concern was met and I had zero complaints throughout my stay. The bar staff was delightful and made me feel welcomed even throughout a busy wedding weekend for the hotel. I must say, Marriot did an amazing job with their hires❤️ See you soon Courtyard Santa Ana!
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rob Kravitz, General Manager at Courtyard by Marriott Santa Ana Orange County
Responded 3 weeks ago
385triciar, thank you for your review and your recognition of both Christina and Patty. I am glad that they made you feel welcome. We are lucky to have them both. Also, we appreciate you mentioning the Bistro team as well. We look forward to your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul W wrote a review Sep 2022
Gilbert, Arizona69 contributions22 helpful votes
This is a nice hotel located in a corporate area. I called the hotel the day before and received exactly the location I requested. The room was clean, comfortable with nice decor. The staff was friendly and helpful. I did have a problem with parking ( it's limited ) but the staff took care of it and refunded the $20 parking fee. I would definitely return to this hotel.
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Date of stay: September 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rob Kravitz, General Manager at Courtyard by Marriott Santa Ana Orange County
Responded 7 Oct 2022
Paul W, thanks for your great review. I am glad to hear that the team took good care of you. We hope to see you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Viet-Hoa wrote a review Jun 2022
1 contribution
This hotel lies to customers and not being helpful!! One of my friend forgot her carry on bag right outside the lobby entrance of the hotel. We called and asked if the general manager can check the camera to find who took it to file a missing report, they lied that they dont have security camera there. We did not trust them. So when another friend of mine came back, he pointed out MANY cameras. This hotel continued to lie that the cameras weren’t working! This service is so unacceptable! Imagine if there was an accident happened right in front of this hotel lobby, they won’t have the security cameras to protect your rights!
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Date of stay: June 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rob Kravitz, General Manager at Courtyard by Marriott Santa Ana Orange County
Responded 6 Jun 2022
It is unfortunate that you left you luggage unattended for several hours. While we do have cameras inside the hotel there are none what so ever outside. Again we do recommend that you follow up with a police report.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ngan Nguyen wrote a review Jun 2022
1 contribution
Be careful to decide to book this hotel. I lost my bags at the entrance. I understand that was my fault and try to reach out the hotel for support to identify the suspect to file the police report and they tried to get away from this by many unreasonable reasons. First they said there is no camera until my friends come there to point out that many cameras out there. Then after that they said that all of those cameras are not working. OMG!!! I cannot believe that. If somethings terrible happens, you definitely got no help from them. Just be careful and think about yourself first to book this horrible hotel. Nobody is going to help you out if you accidentally have trouble. They will lie to you and try to get out of the situation. No security camera working means they don’t care about your safety.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rob Kravitz, General Manager at Courtyard by Marriott Santa Ana Orange County
Responded 10 Jun 2022
ngang138, it is unfortunate that you left you luggage unattended outside of the hotel. We have no reason not to be helpful however we do not have cameras outside the hotel. We never had them ever outside the building. We have several inside the building working just fine. We do hope that filing a police report as we suggested helps you with this matter.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One E wrote a review Apr 2022
1 contribution
We were helped out by Shanice, immensely. We had been traveling cross country and were exhausted. Shanice was super friendly and accommodating going the extra mile to get us checked in and comfortable in a great room. I can’t say enough complimentary about her service!
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rob Kravitz, General Manager at Courtyard by Marriott Santa Ana Orange County
Responded 5 May 2022
752oneee, thank you for taking the time to share your feedback. We are thrilled to read about your interactions with Shanice. We are very lucky to have her on the team. Traveling such a far distance can be exhausting. So glad she gave you the warm welcome. Please come back the next time you are in Orange County.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wayne R wrote a review Apr 2022
1 contribution
Also overall a very nice hotel to stay, as it is so close to some of California best shopping at South Coast plaza shopping . Have been travelling there for about 10 years now ,and will always stay there. Live in Australia travel there as i am a classic car collector and restorer.
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Date of stay: April 2022
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Room Tip: Both north or south
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rob Kravitz, General Manager at Courtyard by Marriott Santa Ana Orange County
Responded 5 May 2022
J4390ORwayner, thank you so much for mentioning Vanessa and how she helped you out. We are glad to have her on the team. You are correct to mention that we have a great location when it comes to one of Southern California's most high end mall. We look forward to having you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lauren m wrote a review Apr 2022
1 contribution
The property was nice upon entry. Our room had minor A/C unit problems. The front desk agent kiara was very pleasant in assisting with switching rooms.The hot tub is closed unfortuantely but the pool was open still, not receieving housekeeping service was a bummer. but the gentleman johnathan at the front desk let us know due to covid we wouldnt be serviced everyday. I would visit this property again.
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Date of stay: March 2022
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rob Kravitz, General Manager at Courtyard by Marriott Santa Ana Orange County
Responded 5 May 2022
laurenmA8778DA, Thank you very much for the five star review. It is great to see that overall you had a great stay. I will definitely look into the the issue with your AC. Glad that matter could be resolved quickly. Please also know that if requested, you can most certainly have housekeeping service. We are here to make sure you have a clean and comfortable stay. Come back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Taly N wrote a review Mar 2022
42 contributions45 helpful votes
For the price they charge they should clean the room. They claim they don’t clean dew to Covid. That is a poor excuse. The acoustics are bad and you can hear what ever is going on on upper floor or outside the door. The bathroom is fine and the soaps smell great. The bed is comfortable.
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Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rob Kravitz, General Manager at Courtyard by Marriott Santa Ana Orange County
Responded 10 Mar 2022
Talyn2014, thanks for your feedback. Our housekeeping protocol is for the health and safety of guests and our employees. We will service your room upon request and bring you anything you need. I am glad to read you found the room comfortable. We thank you for your business.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$137 - US$184 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Courtyard by Marriott Santa Ana John Wayne Airport/Orange County
LOCATION
United StatesCaliforniaOrange CountySanta Ana
NUMBER OF ROOMS
149
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COURTYARD BY MARRIOTT SANTA ANA ORANGE COUNTY - Updated 2022 Prices & Hotel Reviews (CA)

Frequently Asked Questions about Courtyard by Marriott Santa Ana Orange County
Which popular attractions are close to Courtyard by Marriott Santa Ana Orange County?
Nearby attractions include Brainy Actz Escape Rooms Irvine (1.2 km), EscapeX Rooms (1.2 km), and Hidden Donkey Escape Rooms (1.0 km).
What are some of the property amenities at Courtyard by Marriott Santa Ana Orange County?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Santa Ana Orange County?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Santa Ana Orange County?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Santa Ana Orange County?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Courtyard by Marriott Santa Ana Orange County?
Conveniently located restaurants include Little Onion Mexican, MasalaCraft Indian Cuisine, and Rubio's Coastal Grill.
Are there opportunities to exercise at Courtyard by Marriott Santa Ana Orange County?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott Santa Ana Orange County?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Santa Ana Orange County offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Courtyard by Marriott Santa Ana Orange County?
Many travellers enjoy visiting Kellogg House (4.7 km).
Is Courtyard by Marriott Santa Ana Orange County accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.