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Best Western Capistrano Inn

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Traveller (31)
Room & Suite (23)
Dining (6)
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Overview
  • Excellent32%
  • Very good38%
  • Average16%
  • Poor7%
  • Terrible7%
Travellers talk about
“coach house”(10 reviews)
“train station”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Fitness centre
2 Star Hotel
All hotel details
Offers from Best Western Capistrano Inn
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (396)
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Traveller rating
124
136
64
30
29
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LanguageEnglish
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124
136
64
30
29
Show reviews that mention
All reviewscoach househistoric san juantrain stationconvenient locationhard boiled eggswafflesdana pointroom was cleaneasy accessshort driveshuttle servicehotel is locatedi highly recommend this hotelwould stay againearly checkorange countyfree breakfast
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1 - 5 of 383 reviews
Reviewed 3 weeks ago

I booked Best Western due to great rates -- last minute decision to get out of town for Memorial Day Weekend. I was shopping around for the best fare. Best Western was the best rate and the fee included parking and breakfast. We also got...More

Review collected in partnership with Best Western
Thank Jennifer L
Response from Robert G, General Manager at Best Western Capistrano InnResponded 3 weeks ago

We want to thank you for taking time out of your day to share your experience of your recent stay with us. We love welcoming our guests and we will continue to strive to meet and exceed guest expectations. We are pleased you had a...More

Hotel's Favourite
Reviewed 19 November 2017

This property has easy freeway access. It is clean and has attractive grounds. The staff was friendly and helpful. They told us about attractions nearby and gave us maps, etc. The hotel provides a shuttle that took us right downtown although this is walkable for...More

1  Thank bbmarshall
Response from Robert G, General Manager at Best Western Capistrano InnResponded 20 November 2017

We appreciate you taking the time to share your experience from your recent stay with us. We are so happy you had an opportunity to explore historical San Juan Capistrano! We will always share feedback with staff and management as it provides us great improvement...More

Reviewed 4 weeks ago

Clean Rooms. Great Breakfast. Helpful Staff. Good Value. Close to venue. Has shuttle service but drop off was not close to event site. However, this is not a problem as local services were available during our stay.

Review collected in partnership with Best Western
Thank valtom2018
Reviewed 11 May 2018

While the location (next to freeway) isn't the greatest, the hotel has a great layout. Pool area and conference room were clean and well kept. Our room was large, very clean, airy and bright. A great value for the location. Definitely coming back!

Review collected in partnership with Best Western
Thank GreekGalOpa
Reviewed 8 May 2018

No room service Breakfast was terrible. We got locked out of our rooms.and I have to write over 200 words for this reivew this which is ridiculous because there is not anything great to write about. okay I'll continue. The check out process was a...More

Review collected in partnership with Best Western
Thank Islandgirlforever1
Response from Robert G, General Manager at Best Western Capistrano InnResponded 8 May 2018

We appreciate your business and value feedback, using it to better serve our next guest. Thank you for taking time to share. We are disappointed we did not provide the service and accommodations we strive to and are known for, It is our desire to...More

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Most Booked Properties in San Juan Capistrano
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Spa
Outdoor pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Details
Price range
US$129 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$129 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (31)
Room & Suite (23)
Dining (6)
Pool & Beach (2)
Questions & Answers
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Angie H
6 April 2017|
AnswerShow all 2 answers
Response from mwandot | Reviewed this property |
Approximately 60 miles. Take into consideration the traffic. Time of day as well as day of the week can definitely effect your drive time. Check out the train either Amtrack or MetroLink.
0
Votes
marjoriegosselin
17 June 2016|
AnswerShow all 5 answers
Response from Robert G | Property representative |
Thank you for your interest in the Best Western Capistrano Inn. Unfortunately the property does not have rooms with kitchenettes.
0
Votes
edmusic
29 January 2016|
AnswerShow all 3 answers
Response from Robert G | Property representative |
The Best Western Capistrano Inn offers a complementary shuttle service for all hotel guest between the hours of 9am-9pm (Fri & Sat) and 9am-6pm (Sun-Thurs). *Shuttle travels within a 3 mile radius of hotel.
0
Votes
Room Tips
"get a room on east side of property"
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"King Deluxe Room 405A was nice."
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"Stay on a top floor if you can"
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"Ground floor rooms are very convenient."
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