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As with most Marriotts the staff was very nice and very helpful. The rooms were clean and very nice with plenty of closet room and drawers.
The parking lot was about 10 steps right in front of the entrance to the hotel yet we were...More
I love this hotel. It is so pretty the rooms are spacious nicely decorated. A small kitchen twi huge windows and sitting area. The front desk staff are so friendly and knowledgeable and made me feel like family. I stayed 12 Days . The breakfast...More
Great room! Comfortable bed! Awesome location for the beach! Close to San Clemente Beach! The stafff provided EXCELLENT customer service! They warn us about the construction and train, gave us option on where we wanted our room to be! We stayed on the side with...More
Only plus about this stay was the guy who checked me in was nice although not informative. I was charged for parking which seemed odd at a Residence Inn but I didn’t care until I pulled into the very far away back parking lot and...More
Thank A TripAdvisor Member
Response from Richard W, Assistant General Manager at Residence Inn by Marriott Dana Point San Juan CapistranoResponded 8 April 2018
Thanks for your very honest feedback on your recent stay at the Residence Inn San Juan Capistrano. My sincere apologies for your disappointing experience while visiting our hotel. I have taken action to address the service failure and disappointment that clearly ruined your...More
I stayed here two weekends and was very happy with the hotel. The front desk people were nice and helpful and the hotel is super close to tons of places to eat. The rooms were nice and clean and spacious and the beds comfortable.We didn't...More