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Hope you don’t want to make coffee in the room! Disgusting coffee pots. As a platinum elite member I was placed on the room on the noisiest intersection, next to the train. Positive hotel if you have pets, but beware - it smells like it!More
Thank Michelle W
Response from Richard W, Assistant General Manager at Residence Inn Dana Point San Juan CapistranoResponded 4 weeks ago
Good Evening Michelle W:
My apologies for your less than perfect experience in our hotel. Our Platinum Members are our most valued guests, I wish I learned about your experience during your stay to have an opportunity to make things right. Our purpose in life...More
In the process of looking for a new home, I choose this property because we were traveling with our pets and obviously didn't want to eat restaurant food everyday. We stayed in two different rooms on this property. The first was a two queen one...More
I love walking into a room where I'm going to sleep and get that airy, clean vibe. I got it here. I, also, love not paying for parking. The staff was professional and the rooms were well appointed. I'll be back!
We stayed during a 3 day weekend and enjoyed the suite. Near it all, and reasonably priced. The full kitchen made it easy to stay in without having to eat out daily. The hotel desk clerk was very nice, and the fire pit was very...More
I spent 2 nights at this hotel and was very impressed with the location as well as the rooms. My room was large and nicely laid out. The bed was comfortable and the room cozy! I left at 4am and the front desk offered me...More