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Americas Best Value Laguna Inn & Suites

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Traveller (12)
Room & Suite (22)
Overview
  • Excellent12%
  • Very good14%
  • Average0%
  • Poor10%
  • Terrible64%
4 Jun 2018
“Location for our plans was perfect but...”
21 Aug 2017
“Not what I thought”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Multilingual Staff
Wheelchair Access
2 Star accommodation
All hotel details
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Reviews (49)
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49 results
Traveller rating
6
7
0
5
31
Traveller type
Time of year
LanguageEnglish
6
7
0
5
31
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1 - 5 of 49 reviews
A TripAdvisor Member
1
Reviewed 2 weeks ago

Place was very run down. They tried to cover it up with a poorly done remodel. The bathroom door didn't latch, the outlet near the sink didn't work, the gap under the door was large enough to see outside. The window had water damage and...More

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Reviewed 2 weeks ago

I didn't know that it was next to the freeway and I mean seeing the passengers in the car type as well as the train tracks on the other side. It was 10pm and the train went by and shook the building and blew the...More

Review collected in partnership with this hotel
1  Thank dkarr200893
Reviewed 2 weeks ago

Refurbished room was very tastefully done. Good TV reception. Only 1 washcloth in the bathroom. Friendly people at the sign in desk. Our room was quiet even though we were between two freeways. The location is not good--too many big trucks parked everyrwhere.

Review collected in partnership with this hotel
Thank smeeks209078
Reviewed 4 June 2018

Clean, comfortable beds but front desk service was sketchy. We had reserved a room for 4 but only had two towels and one wash cloth. Asked and got additional towels but they had no wash cloths. Maid service was good and came through with what...More

Review collected in partnership with this hotel
1  Thank aoddo897987
Reviewed 18 March 2018 via mobile

Words cannot express how bad this hotel is . Trust me do NOT stay at this place . I can go on forever about how filthy the place is and how rude the management is but here is just one example: One morning I asked...More

2  Thank Brent M
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Price range
US$120 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
32
Reservation Options
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia and Agoda so you can book your Americas Best Value Laguna Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Location
United States > California > Orange County > San Juan Capistrano
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Traveller (12)
Room & Suite (22)
Questions & Answers
Ask a question
Peekaboowu
20 April 2017|
Answer
Response from lagunamanager | Property representative |
Yes, most of our rooms do indeed have a Microwave and Mini Fridge at no additional cost. Just request it upon reservation and we can accommodate you accordingly.
0
Votes
Room Tips
"Spend a little more and stay somewhere else."
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"Missed an in room coffee pot."
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"If you need a room in this area make this your last choice."
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"Do not book management is not accommodating, even when they new it was for a wedding, and the bride was..."
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