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Fairmont San Jose

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About
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
Located in the heart of Silicon Valley, Fairmont San Jose offers refined elegance and sophistication set amid the magnificent backdrop of Northern California. An iconic landmark in Downtown San Jose, the Fairmont sets the standard for extraordinary service, deluxe accommodations and luxurious amenities. The hotel offers 805 well-appointed guest rooms, including 77 lavish suites and 65,000 square feet of state-of-the-art meeting and event space. Exceptional dining can be found at each of the hotel’s restaurants and lounges, from craft cocktails in the legendary Lobby Lounge to inventive Californian fare at the Fountain Restaurant. Amenities such as a sparkling rooftop pool, fully-equipped fitness center and the Tova Day Spa allow guests to relax and recharge after experiencing the fast-paced excitement of Silicon Valley, and there is plenty to explore just outside of the hotel, including local theaters, museums, shops, restaurants and bars in Downtown San Jose.
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Property amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Business Centre with Internet Access
Bar/Lounge
Paid Wifi
Paid Internet
Pool
Free Internet
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Spa
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Minibar
Good to know
HOTEL STYLE
Great View
Park View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:The credit you deserve
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
355Restaurantswithin 0.5 km
72Attractionswithin 0.5 km
Reviews & more
2,617Reviews
685Photos
22Q+A
100Room tips
Traveller rating
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Show reviews that mention
I just checked out of this hotel this morning after staying there for 2 nights and was very disappointed. I had stayed here previously on trips to San Jose and had great expectations which were totally misplaced.

I was assigned room 439, which is a room I would recommend avoidin
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Place is tired and overpriced for the quality. The location works great but unless a major overhaul takes place the San Jose property is off my stay list. The sad thing is that the staff is great and the Restuarant is fine as well.
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Review collected in partnership with fairmont.com
I have stayed at the Fairmont San Jose since shortly after it was opened and have never been disappointed. Great location, service and staff the place is elegant and beautiful, this was my first time staying at the south tower and the rooms are even more beautiful.
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Review collected in partnership with fairmont.com
Response from FairmontSanJose, Public Relations Manager at Fairmont San Jose
Responded 2 days ago
Dear Valued Guest, Thank you very much for your excellent review. We are so glad to read that you have enjoyed every stay at our hotel, and are especially happy to know that your recent stay in our South Tower made your holiday party experience even more special. We look forward to welcoming you again in the future! All the best, Sara D. Public Relations & Marketing Manager
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Loved my room had a great time wonderful service and I would recommend staying there to friends and family. Definitely a great place for a work event or Christmas party. The Valet service was nice too very accommodating and I look forward to staying there again in the future.
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Review collected in partnership with fairmont.com
Response from FairmontSanJose, Public Relations Manager at Fairmont San Jose
Responded 2 days ago
Dear Valued Guest, Thank you for taking the time to share your positive feedback! We also look forward to welcoming you back in the future for another excellent stay. All the best, Sara D. Public Relations & Marketing Manager
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Pre-ordered the "sip sip hoorah!" package to come along with our stay so I could surprise my girlfriend for her bday. Well, an hour had passed after getting to the room and nothing was delivered. I called down to the concierge service to remind them I had ordered the "sip sip h
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Review collected in partnership with fairmont.com
Response from FairmontSanJose, Public Relations Manager at Fairmont San Jose
Responded 2 days ago
Dear Valued Guest, Thank you for your post. Candid guest feedback is critical to our improvement as a hotel, so we appreciate yours. You are absolutely correct that the service you experienced was unacceptable, and please know that this does not meet the standards we are typically known to achieve. We sincerely apologize for this lapse in service and will work hard to ensure that it does not happen in the future. We hope to have the opportunity to welcome you back to provide you with the extraordinary service we are traditionally known to provide. All the best, Sara D. Public Relations & Marketing Manager
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Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
2 double beds room
$20 charge if use minibar for personal items, or can rent a fridge
Holes on the wall where the insects were crawling out of
Queen size bed
Previous
What time is check in and check out can? I get early check in and a late check out?
I believe it was standard check in time 3pm and checkout was 11. You would have to confirm with the hotel and I’m sure they can accommodate you for an early check in and late check out but possibly for a fee.
0 votes
How old do you need to be to book a room at the Fairmont?
18 years and have a major credit card.
1 vote
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Why was my review edited?
I'm not sure why that happens
0 votes
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Is the pool open in late September/early October? What is the temperature that time of year? Thankyou
Best time of the year to be at the Fairmont! Weather perfect....and no kids! Ask conceige at hotel about pool temp. Have fun...and spend the extra $ for a Cabana Room!
1 vote
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How far are you from the SAP CENTER?
It's really close. 5 minute drive or walking is 15 minutes or less.
0 votes
Previous
"Avoid room #439 - poor plumbing."
"Stay somewhere else if you visit San Jose"
"11th floor was quiet and the room was in the new building."
"no real issues"
"Signature Room Adjacent to Pool for a Small Family Stay"
Previous
PRICE RANGE
US$213 - US$688 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont san jose hotel san josefairmont san josesan jose fairmont
LOCATION
United StatesCaliforniaSan Jose
NUMBER OF ROOMS
805
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