Holiday Inn Palmdale-Lancaster, an IHG Hotel

Bedbug at Lancaster holiday inn
Traveller (73)
Great buffet breakfast!
Dining (2)
Room & Suite (1)
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About

4.5
#1 of 17 hotels in Palmdale
4.5 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to the Holiday Inn Palmdale-Lancaster, a multi-time Torchbearer and Brand Excellence Award winner. Prime location offers quick access to all desert attractions, Best of the West, Big 8 Softball, & Lancaster National Soccer Center! We welcome your sports teams! Whether traveling for business or leisure, our 148 non-smoking rooms are designed to offer ultimate comfort & convenience. Our beautiful 5-story, full-service hotel is equipped with the modern amenities that savvy travelers desire including a restaurant, cocktail lounge, 1600+ sqft of meeting rooms, and more. Relax in our outdoor pool/jacuzzi or engage in an exhilarating workout in the fitness center. The Holiday Inn offers complimentary wireless Internet access throughout the hotel. Located right off the freeway just minutes fromLockheed Martin, Boeing, Northrop Grumman, NASA, Bae Systems, and more! Our staff will provide you with a home away from home!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Shuttle bus service
Business Centre with Internet Access
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Concierge
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Room service
Refrigerator
Flatscreen TV
Walk-in shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Green
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

38630 5th Street West, Palmdale, CA 93551
345Reviews3Q+A61Room tips
Traveller rating
  • 228
  • 73
  • 26
  • 7
  • 11
Time of year
Traveller type
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Detailed Reviews
Mary W wrote a review Jun 2023
Upland, California3 contributions
Hotel's Favourite
5.0 of 5 bubbles
Check-in was easy. The staff was friendly, our room was clean and spacious, and our bed was comfortable. The breakfast was good, there was a good variety of items, the chef (Tye) prepared everything to our liking. The hostess Angelina was friendly and attentive. She made our experience even better. We would definitely stay here again.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
L B wrote a review Oct 2020
1 contribution
5.0 of 5 bubbles
I am writing from a very unique experience. I was in charge of booking accommodations for a film crew in Lancaster. I directly worked with Alyssa, who gave me an AMAZING rate for my crew and made herself completely available anytime I had a question or a room change. When I suddenly have a massive change in my group out of nowhere, she worked with me to adapt all of my reservations. I was SO stressed about booking everyone, and she made sure it was easy to do. She sent me updated reservation lists every day, kept in contact with the front desk staff so they could make after-hours changes, and was the nicest person I have ever emailed with. I would also like to shout-out several of the front desk staff, including Jessica, Don, Odyssey, and more! I am so sorry to anyone whose names I am forgetting at the moment, but they all were a big part of keeping my film crew safe and secure. I would highly recommend the Holiday Inn in Palmdale for any future film shoot.
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Date of stay: October 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luis C, General Manager at Holiday Inn Palmdale-Lancaster, an IHG Hotel
Responded 15 Jun 2021
Dear MovieTravelHotel, Thank you for taking the time to tell us about your experience at Holiday Inn PALMDALE-LANCASTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cheryl R wrote a review Oct 2023
1 contribution
5.0 of 5 bubbles
In all my years of traveling for business and vacation this is one of the most comfortable and accommodating hotels I've ever stayed in. Elvis at the Front Desk provided 5-star service to help us meet our room needs; Tatiana in the restaurant was one the best servers I've ever had: she has a sixth sense about what we needed and was right there at the table with it. The food in the restaurant was freshly cooked, not the microwaved frozen stuff you find at "Brand X" hotels. Everyone treated us with genuine warmth and a can-do approach. Our room was spotlessly clean and Becky in Housekeeping delivered us extra pillows 5 minutes after we requested them. Maintenance delivered an extra desk chair just as quickly after we asked for one. The beds had thick enough pillow tops that my spinal irregularities weren't screaming in pain all night long and I got a good night's sleep every night of my stay. Holiday Inn Palmdale-Lancaster will always be my first choice for my Antelope Valley visits!
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Book early as its location services, and reasonable rates make it in high demand.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
santa009 wrote a review May 2020
Modesto, California18 contributions2 helpful votes
1.0 of 5 bubbles
I posted a review few days ago stating poor housekeeping service. Inconsistent services. I was hoping after, I got a response from the manager on my review that things would improve.

Over the years I have stayed almost exclusively with holiday in and Hilton being my second choice.
I am in essential worker and I take a shower twice a day. During my last stay supply of towels was rationed. During this day when I reached last night late, only to realize there was no bath soap or shampoo in the bathroom. I initially didn’t think much of it but then I went to the front office this evening, After coming from the hospital. I informed her about lack of shampoo or soap in the shower only to be informed, “we have stopped supplying soap and shampoo.” No indication on the website no description and just boom stopping off basic sanitary supply- you would think it is essential in this COVID-19 situation.

And did I forget to mention that their ice making machine has been broken for last more than a month.

I guess time to switch the loyalty from Holiday Inn to Hilton. I may try another holiday inn down the line But currently with three back to back poor experiences, I don’t think I am coming back to this branch anytime soon.
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Date of stay: May 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Holiday Inn Palmdale-Lancaster, an IHG Hotel
Responded 14 Jun 2020
Hi santa009, Thank you for choosing to stay with us among your many lodging options, and we appreciate your willingness to share your feedback. I appreciate that you’ve always had us as your primary option when lodging. I understand that basic sanitary products are important, especially now more than ever, and I am sorry about the lack of bathroom products. I recognize your dismay at the broken ice machine. I have shared your feedback to our hotel’s maintenance and front office teams for immediate improvement on our services. I’ve also sent you a message that should now be in your inbox discussing your stay further. Best, Kenneth F. Case Manager IHGService
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Juan Guerrero wrote a review Dec 2023
1 contribution1 helpful vote
5.0 of 5 bubbles
I had dinner at 5th Street Bistro while staying at the Holiday Inn in Palmdale. After a long day of work I decided to check out the bistro in the hotel and stay in for the night. I was drawned in by the dinner special that night. They were serving a 10oz Ribeye with mash potatoes and gravy, four crispy fried shrimp and steam vegetables for $27.99 the food was well seasoned and tasted delicious. Chef Ridgo did an awesome job!! and the food came out hot and fast. Brittney also did an amazing job playing host, waitress and bartender with a warm and friendly smile.
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Date of stay: December 2023Trip type: Travelled on business
Room Tip: 5th Street Bistro has a nice and friendly atmosphere. Most people are traveling to work and just...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barney M wrote a review Jul 2021
Palm Desert, California400 contributions194 helpful votes
4.0 of 5 bubbles
we were here for a softball tournament. its a newly remodeled hotel.they didnt know what it used to be but thank god it wasnt the ramada. that place was a dump. it was so new they didnt even have the ice machines yet, so they got us ice from the kitchen. the bagged breakfast could have been better, maybe let us pick the cereal or something. the staff was very helpful and friendly and the hotel was great. i hope we stay here again.....way to go folks
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Date of stay: July 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miracle M wrote a review Aug 2023
1 contribution
5.0 of 5 bubbles
Totianna has provided A1 customer service since our arrival. Everything from remembering our beverage orders to keeping us updated on when fresh items are coming out to her enthusiastic ‘have a great GREAT morning’, she has done her job with making us feel welcomed! You can tell she’s sincere and truly enjoys her job. To open up at 5/6 AM and still be personable and warm tells that she really goes the extra mile to ensure you’re taken care of every morning.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Slo-Lju wrote a review Feb 2020
Ljubljana, Slovenia1,072 contribution885 helpful votes
5.0 of 5 bubbles
They have redone the rooms since my last visit, so the room was in great shape, nicely designed and very spacious, everything was immaculately clean.
The check-in was super friendly and welcoming, as a Spire member I was given vouchers for a welcome drink at the bar. The bar attendent was nice and friendly as well and the Merlot was yummy.
We had to leave early in the morning (4am) and were surprised to find the night clerk behind front desk in high spirits and very talkative.
All in all another great stay.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JammySoundara, Sales Manager at Holiday Inn Palmdale-Lancaster, an IHG Hotel
Responded 9 Mar 2020
Hello Slo-Lju, Thank you so much for choosing Holiday Inn Palmdale during your trip to our area out of all your choices! We appreciate you being a Spire Elite Member and your loyalty to IHG. Our team is happy to know you love our renovated rooms and enjoyed a drink at our restaurant and bar. We appreciate your kind words about our staff and we hope to see you again! Thank you!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cy M wrote a review Dec 2023
1 contribution1 helpful vote
5.0 of 5 bubbles
I have been at the hotel the past week and its been a more comfortable stay than I expected. The place is big and everyone is kind. I loved the fried pickles and how quickly Chef Ridgo prepared my meals, and the friendly customer service from the bartender Brittney 👌 only complaint is having to redo the deposit for every stay. I do like the fact that the place is secure and I don't have to worry about any theft in the area.
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Date of stay: December 2023Trip type: Travelled on business
Room Tip: If you're going to stay in the area, choose here!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Companion43681346486 wrote a review Sept 2023
1 contribution
5.0 of 5 bubbles
It is a great place to stay! The staff are so kind and nice. Every morning when I go down to breakfast the server, Totianna always brings me and my grandma my apple juice and her coffee. The gym and pool are also very cool places to relax or to get active.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Jammy Soundara
Palmdale, California
Good Morning, Unfortunately, We are all booked up for March 27th, 2019.
laceyloowho asked a question Dec 2016
Reno, Nevada219 contributions63 helpful votes
Is there a hot tub at this location? Also is the heated pool open durning December? Thanks.
Answer from Debbie M
Palmdale, California
Hi Lacey, We do have an outdoor pool and spa that is open year around! Looking forward to having you with us. Thank you, Candice Ratzenburg General Manager
Cy M wrote a tip Dec 2023
1 contribution1 helpful vote
5.0 of 5 bubbles
"If you're going to stay in the area, choose here!"
Read full review
Juan Guerrero wrote a tip Dec 2023
1 contribution1 helpful vote
5.0 of 5 bubbles
"5th Street Bistro has a nice and friendly atmosphere. Most people are traveling to work and just want a nice warm and welcoming place to eat"
Read full review
Julie K wrote a tip Oct 2023
4 contributions
5.0 of 5 bubbles
"You can even book a room the day you get there."
Read full review
Cheryl R wrote a tip Oct 2023
1 contribution
5.0 of 5 bubbles
"Book early as its location services, and reasonable rates make it in high demand."
Read full review
Meander781467 wrote a tip Oct 2023
San Antonio, Texas1 contribution
5.0 of 5 bubbles
"This was a welcomed stay. Thank you so much for being so accommodating. Everything was great!"
Read full review
Not the right property for you?
There are more places to choose from in the Palmdale area.
PRICE RANGE
HK$830 - HK$987 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn palmdale hotel palmdale, palmdale holiday inn
LOCATION
United StatesCaliforniaPalmdale
NUMBER OF ROOMS
148
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN PALMDALE-LANCASTER, AN IHG HOTEL HK$831 (H̶K̶$̶9̶0̶1̶) - Updated 2024 Prices & Reviews - CA

Frequently Asked Questions about Holiday Inn Palmdale-Lancaster, an IHG Hotel
Which popular attractions are close to Holiday Inn Palmdale-Lancaster, an IHG Hotel?
Nearby attractions include Lamont Odett Vista Point (0.5 km) and Manzanita Heights Park (0.8 km).
What are some of the property amenities at Holiday Inn Palmdale-Lancaster, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Palmdale-Lancaster, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Palmdale-Lancaster, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Palmdale-Lancaster, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Palmdale-Lancaster, an IHG Hotel?
Conveniently located restaurants include In-N-Out Burger, Baracoa Cuban Restaurant, and El Toreo West.
Are there opportunities to exercise at Holiday Inn Palmdale-Lancaster, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Palmdale-Lancaster, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Palmdale-Lancaster, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Holiday Inn Palmdale-Lancaster, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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