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JW Marriott Desert Springs Resort & Spa

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Traveller (1361)
Room & Suite (294)
Pool & Beach (106)
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Overview
  • Excellent45%
  • Very good30%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“rockwood grill”(119 reviews)
“lobby bar”(102 reviews)
“sushi bar”(66 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from JW Marriott Desert Springs Resort & Spa
Offers from JW Marriott Desert Springs Resort & Spa
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Reviews (2,433)
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2,370 results
Traveller rating
1,031
710
340
177
112
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1,031
710
340
177
112
Show reviews that mention
All reviewsrockwood grilllobby barsushi bargolf courseboat rideexotic birdsself parkingpink flamingosbusiness conferencefisherman's landingpalm springsdesert springsmini golfpool areabeautiful groundsfitness centerspring break
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1 - 5 of 2,370 reviews
Reviewed 2 days ago

We spent Thanksgiving at the JW Marriott Resort and Spa in Palm Desert. It's quite the luxurious oasis! Great for couples or families. There are multiple pools, a wonderful golf course, lovely boat rides around the resort, miniature golf...among other amenities. There are lots of...More

Thank HappyTraveler1957
Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded yesterday

Dear Guest, Thank you so much for your wonderful review! We were all delighted that we had the opportunity to welcome you to the JW Marriott Desert Springs. We loved hearing that you were able to enjoy our many amenities and that you found the...More

Reviewed 3 days ago

Great clean rooms with comfortable beds. great view, at least we had a great mountain sunset view. Pools and grounds are fantastic. the Japanese resturant Makudo's was only open for 2& 1/2 hours the day we wanted to go. We were there in august the...More

Thank tim0brien
Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded yesterday

Dear Guest, Thank you for sharing your experience with others. We are so happy you enjoyed your stay and look forward to having you visit us again! Best regards,

Reviewed 5 days ago

Perfect Hotel for a weekend getaway. Huge and so beautiful. Stephanie at the front desk was very nice and attentive as well as the lady when I checked out. All the valet guys that we interacted with were very knowledgeable and extremely nice.We only stayed...More

Thank Alexandra Z
Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 4 days ago

Dear Alexandra Z, Thank you for such a prefect review. We truly appreciate all feedback that is provided to us! We look forward to welcoming you again whether for business or pleasure.

Reviewed 1 week ago via mobile

Probably one of the better hotels in Palm Desert/Palm Springs area. Parking is included in the resort fee (I think $35). The lobby is really nice and open. There’s a full bar in the center of the lobby and a Starbucks close by as well....More

Thank tanielvartanian
Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 1 week ago

Dear Guest, Thank you for sharing your experience with others. We are so happy you enjoyed your stay and look forward to having you visit us again! Best regards,

Reviewed 1 week ago

My review is to bring to management's attention how rude Sanjeev at the golf club is. We are staying off property at another Marriott property and came over to enjoy a round of golf at Desert Springs. This was my first time playing golf here....More

1  Thank sonotech7
Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 1 week ago

Dear Guest, 1Thank you for sharing your experience at the Desert Springs. With a mission to provide superior customer service, we take great pride in serving your needs please accept our sincere apology for not meeting your expectations. As a Valued Customer, your feedback will...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$207 - US$508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Palm Desert
#3 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#6 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$207 - US$508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Palm Desert
#3 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#6 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1361)
Room & Suite (294)
Pool & Beach (106)
Dining (52)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
Questions & Answers
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Michael M
2 May 2018|
AnswerShow all 3 answers
Response from Brian T | Reviewed this property |
It was $45 a person and yes.....also great selection of food, def worth the price.
1
Vote
ttenil
26 April 2018|
Answer
Response from Brian T | Reviewed this property |
I am honestly not sure but I assume so as they had notice that they should be complete by fall 2018. I would recommend calling them.
0
Votes
karen S S
5 April 2018|
AnswerShow all 6 answers
Response from skinurse | Reviewed this property |
I really dont know as I stayed with a friend who lives in Palm Desert. It should be easily accessible by Uber, taxi or renting a car
0
Votes
Room Tips
"Resort Room Guest room, 1 King or 2 Double, Balcony facing hotel main entrance"
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"Go to the Westin - RUN"
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"all views are good but ask for higher levels"
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"Contact the hotel before hand"
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