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JW Marriott Desert Springs Resort & Spa

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Traveller (1388)
Room & Suite (437)
Pool & Beach (107)
Overview
  • Excellent46%
  • Very good29%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“rockwood grill”(118 reviews)
“lobby bar”(104 reviews)
“sushi bar”(65 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,486)
Filter reviews
2,421 results
Traveller rating
1,057
722
344
183
115
Traveller type
Time of year
LanguageEnglish
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1,057
722
344
183
115
Show reviews that mention
All reviewsrockwood grilllobby barsushi bargolf courseboat rideexotic birdsself parkingpink flamingosbusiness conferencefisherman's landingpalm springsdesert springsmini golfpool areabeautiful groundsfitness centerspring break
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1 - 5 of 2,421 reviews
Reviewed 2 days ago

This place is a dump and is Infested with insects. The pool deck was filthy. Stains everywhere. The rooms are even worse with stains and bad smells. The staff seems very depressed and discouraged. The property is currently going through a renovation and they are...More

Thank briansackle
Reviewed 4 days ago

The Mrs. and I went to the JW Marriott Desert Springs to celebrate our anniversary. Upon arrival we were greeted by Caroline at the front desk. Caroline was great, when she found out it was our anniversary she congratulated us and gave us a great...More

Thank Phillyfan2000
Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 3 days ago

Dear Guest, Your review means the world to us! We are so glad to hear you enjoyed your time at the Desert Springs. Thank you! And come back to see us soon!

Reviewed 5 days ago

The entry drive in to the resort sets the mood with gorgeous pink flamingos wading in the ponds, lush tropical plants and beautifully manicured green spaces. Entering the hotel you see a massive wall of windows and multi tiered open air lobby with it's own...More

Thank BigfishLittlefish
Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 3 days ago

Dear Guest, Thank you for such a prefect review. We truly appreciate all feedback that is provided to us! We look forward to welcoming you again whether for business or pleasure.

Reviewed 1 week ago

Take the gondola to dinner at this hotel. You will earn bragging rights. This is a really nice place to stay with great rooms, a high end spa, and all the amenities one could hope for. Golf at some of the best courses in the...More

Thank hoffr02
Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 1 week ago

Dear Guest Thank you for such a prefect review. We truly appreciate all feedback that is provided to us! We look forward to welcoming you again whether for business or pleasure.

Reviewed 1 week ago

Came for a family get together and birthday in early August. It was 110-115 degrees outside but nice and cool inside. staff was very nice and helpful, food was wonderful Many pools to chill out in, but could have been more kid-friendly amenities.

Thank WilsonandAgnes
Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 1 week ago

Dear Guest, Thank you for sharing your experience with others. We are so happy you enjoyed your stay and look forward to having you visit us again! Best regards,

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Free Internet
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$194 - US$480 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Palm Desert
#4 Luxury Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#6 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$194 - US$480 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Palm Desert
#4 Luxury Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#6 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1388)
Room & Suite (437)
Pool & Beach (107)
Dining (51)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
Ask a question
Gossip G
30 July 2018|
AnswerShow all 6 answers
Response from Jeff C | Reviewed this property |
Weather is good and the pool is great. Nice and warm. With your children the Villas would be ideal instead of the JW .
1
Vote
Michael M
2 May 2018|
AnswerShow all 3 answers
Response from Brian T | Reviewed this property |
It was $45 a person and yes.....also great selection of food, def worth the price.
1
Vote
ttenil
26 April 2018|
Answer
Response from Brian T | Reviewed this property |
I am honestly not sure but I assume so as they had notice that they should be complete by fall 2018. I would recommend calling them.
0
Votes
Room Tips
"The rooms in the courtyard area can be quite noisy until late in the evening. As for a Sunset View Room of..."
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"Do not stay overlooking the courtyard if you want to sleep"
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"Overlooking the pools and golf course."
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"4171 awsome view & straight shot to pools"
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