ALO Hotel by Ayres
3737 W Chapman Ave, Orange, CA 92868-1608
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About
#2 of 19 hotels in Orange
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Welcome to the ALO Hotel! Our boutique-inspired hotel combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. All of the luxurious guest rooms are impeccably appointed with a full suite of complimentary amenities including our signature Ayres Celestial Sleeper beds, televisions, refrigerators, coffeemakers, well-lit work desks, Wifi, hairdryers. Stay in and eat at the delicious Anepalco’s Cafe, our Mexican French Fusion restaurant located right in the hotel. Just moments away, enjoy sports events at Angel Stadium and the Honda Center. If you're in need of a wardrobe update or want to catch a movie, the Outlets of Orange are a mere 3 blocks away. Looking to visit Disneyland Resort? Anaheim Resort Transit provides affordable shuttle service to the resort right from the hotel! UCI Medical Center and Chapman University are our neighbors for those visiting their students.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Electric vehicle charging station
Car park
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Spanish
Location
79Somewhat walkable
Grade: 79 out of 100
33Restaurantswithin 1 km
10Attractionswithin 1 km
Contact
3737 W Chapman Ave, Orange, CA 92868-1608
Getting there
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1841Reviews29Q+A100Room tips
Reviews
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I was given the room with disability access and amenities, hence room wasn’t designed for tall able body. Please ask for normal room if possible. I could here the next room using their bathroom/shower whenever near my bathroom. Rate was reasonable that came with complimentary standard breakfast… come early or the bacon can go quickly. Walking distance to Outlet Stores - a bonus.
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Date of stay: February 2023Trip type: Travelled solo
Room Tip: No airport shuttle, but reception was quick to suggest Uber - which worked out to be cheaper than...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We found this place to just be ok. Elevators are older and could be updated. Room is fine to sleep in and be out for the day. Breakfast was just ok too…the restaurant area didn’t feel super clean and options were basic. We stayed at other places during this trip that had complimentary breakfast and they all surpassed this. In general the place just felt tired. It’s fine if you’re out at Disney all day, but not so great if you’re going to be there all day.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at ALO Hotel by Ayres
Responded 4 weeks ago
Dear Valued Guest, Thank you for taking the time to write a review! Although we wish you had a 5-star visit we appreciate your feedback on our hotel accommodations and our complimentary breakfast. Our goal is to provide exceptional experiences and it is with feedback such as this that we can improve for the future. If you are ever in the area again, we hope to have the chance to welcome you back for a satisfactory stay. Sincerely, Sandra Zuno General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nothing outstanding. Nothing bad. Just an average hotel that felt safe and the staff was very friendly and helpful. Great on-site parking. Convenient bus stop out front to go to Disneyland. They let us keep our car there all day while at Disney even though we were not staying again that night.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at ALO Hotel by Ayres
Responded 8 Nov 2022
Dear Debbie H, Thank you for taking the time to write a review based on your recent stay! We are pleased you found our team to be friendly and helpful. Although we wish you had a 5-star experience, we appreciate your feedback and hope to have the opportunity to welcome you back for an improved visit the next time you're in the area. Sincerely, Sandra Zuno General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a great, modern, clean and comfortable option for those looking for a cheaper place to stay. Our room and beds were clean and comfortable, spacious enough for 3-4 people (double queen-sized room). The complimentary breakfast was fine – not too many options, however enough to fill you up for the morning (potatoes, yoghurt, fruit, muffins, etc...) and having Starbucks down the road was a plus! The ART shuttle was great considering the hotel is a while away from Disneyland, however, keep in mind that the hotel is not on the shuttle route, so you have to order one to pick you up specially. The shuttle was usually quick and made it easy to travel around Anaheim, however, we would recommend taking early trips in the morning and trips after 10:30 night to avoid long trips, where multiple parties have to get on/off. The one thing we felt was missing from our stay was a safe in the room.…
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The staff are friendly and the rooms are clean. However, the air conditioning in every room (this was confirmed by the front desk) makes a ringing sound for about five of every ten minutes. Recommend bringing earplugs to sleep. Also, instead of putting a hold on your card for incidentals, they charge the card at check in. Upon checkout they refund it, but you will not receive the refund for 7-10 days depending on your bank. Something to be aware of.
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Date of stay: February 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at ALO Hotel by Ayres
Responded 1 Mar 2022
Dear TravelerLAX, Thank you for taking the time to write a review based on your recent stay! We are pleased to see that you were satisfied with the friendliness of our team and the cleanliness of our guest rooms. I would like to extend my sincere apology for any inconvenience you may have encountered in regards to the air condition unit. Our goal is to provide the most exceptional experiences and appreciate your feedback as we can use it as a tool to better improve for the future. If you are ever in the area again, we would love to have the chance to welcome you back for an improved visit. Sincerely, Sandra Zuno General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for 1 night and I’m definitely looking forward to returning. Front desk staff was super friendly and all employees wore face coverings. Check in was super fast. I was given a room on the 2nd floor, the room was clean and modern looking. Free parking and hot breakfast. Right next door is a Wendy’s for a quick bite to eat. There is also a Starbucks right next to Wendy’s. All your essentials in one close location. The price was great, $137.00 for a Saturday night.
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Date of stay: January 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel markets itself by offering preferred rates to medical travelers. One would think they would realize that medical travelers often have heightened risks to COVID and would try to create a safe environment. Unfortunately, the opposite was true. Half of the staff were not wearing masks. More than half of the guests were not either. No signage encouraging mask use. Very small elevators packed full of unmasked folks. This all during a time when masks are required indoors. I came here accompanying a family member who was visiting a nearby medical facility. This person cannot afford to get COVID. Seeing the lack of consideration for the health of such guests was very disappointing.
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Date of stay: October 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This is a solid budget hotel, not huge problems and was a great value for the price. Came for one night between Disneyland days. It is 3-4 miles from the hotel, but the trade-off for the distance is no parking fee and free breakfast, so it was worth it for us. The rooms were Fine, beds comfortable, free breakfast was good. Knocking off 1 star for two main reasons. First, the showerhead was completely unadjustable. Couldn't aim it in any way, and if you're tall you'll have to crouch. Kind of unacceptable all things considered, have never been able to even re-aim one before. The other problem was only one vending machine for six floors, and it was nearly empty. Also of note, despite what their website implies the ART shuttle does not stop at the hotel, it's a ten minute walk. So if you're going to the parks probably easier to Uber or just drive and pay for parking. But yeah, it was perfectly fine. Would consider it again.…
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Date of stay: July 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We started in room 611. I asked the staff member checking me us if I could have a room with a nice view for my niece and nephew because it was their first time going to Disneyland. The staff member(s) were amazing in accommodating us but the room was an HORRIBLE disappointment. Our room was so disgusting. It smelled. There was hair (that we knew wasn’t ours) stuck to the walls, bathroom floor the shower curtain and pillowcases. Speaking of pillowcases my nephew was getting ready to go to bed and notice some unknown “brownish red” stains on his pillow. Unacceptable. When I called the front desk they were accommodating again and moved us across the hall. To room 610. Better but still needed work. I chose this hotel based on reviews and was VERY disappointed. Which sucked because the ALL the staff was amazing. Sooo the pillowcase debacle: I was told “it was most likely make-up and it was an old pillowcase.” Hmm so why put it on a guest pillow and you expect us to lay on that?! Do better.…
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel is nice but no microwaves in rooms. The hotel actually charges the full incidental fee and charges it to your bank and issues a refund in 5-7 business days. This was not clear to me as a consumer and had to contact my bank for a refund and credit as well as the hotel to see what happened. I have never had a hotel do a full charge and a refund for incidentals even high end hotels like the Hilton. I spent over 1 hour calling bank and hotel to see if there were charges to room as we always take a video of the room when leaving the property for our records. No issues with room but charge debited my account and have to wait a week for $100 incidental charge to be refunded. Just FYI. I have never seen this happen.
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Date of stay: April 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$138 - US$198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ayres inn orange / disneyland hotel orange, ayres hotel orange, orange ayres hotel
FORMERLY KNOWN AS
Ayres Inn Orange
LOCATION
United StatesCaliforniaOrange CountyOrange
NUMBER OF ROOMS
128
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Claim Your ListingALO HOTEL BY AYRES - Updated 2023 Prices & Reviews (Orange, CA)
Frequently Asked Questions about ALO Hotel by Ayres
Which popular attractions are close to ALO Hotel by Ayres?
Nearby attractions include The Outlets at Orange (0.6 km), Crystal Cathedral (0.9 km), and Christ Cathedral (0.9 km).
What are some of the property amenities at ALO Hotel by Ayres?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at ALO Hotel by Ayres?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at ALO Hotel by Ayres?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at ALO Hotel by Ayres?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to ALO Hotel by Ayres?
Conveniently located restaurants include Market Broiler, Lucille's Smokehouse Bar-B-Que, and Anepalco's Cafe at Ayres Hotel.
Are there opportunities to exercise at ALO Hotel by Ayres?
Yes, guests have access to a pool and a fitness centre during their stay.
Does ALO Hotel by Ayres have an airport shuttle?
Yes, ALO Hotel by Ayres offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ALO Hotel by Ayres?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at ALO Hotel by Ayres?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does ALO Hotel by Ayres offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.