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Extended Stay America - Los Angeles - Ontario Airport

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Traveller (28)
Room & Suite (35)
Traveller (28)
Room & Suite (35)
Dining (2)
Overview
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3990 Inland Empire Blvd, Ontario, CA 91764-5000 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Los Angeles - Ontario Airport
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Reviews (126)
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120 results
Traveller rating
49
21
13
10
27
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Time of year
LanguageEnglish
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49
21
13
10
27
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All reviews domestic dispute great customer service home away from home great place to stay front desk staff
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1 - 5 of 120 reviews
Reviewed 5 days ago via mobile

I stayed 5 nights. I need a long term stay hotel to get some things in order. Pros: 1. The staff members were so kind and wonderful. 2. The area is great. Cons: 1. The elevator was out of order so customers use the stairs...More

Thank Quest34621599690
Response from 00esa, Manager at Extended Stay America - Los Angeles - Ontario AirportResponded 5 days ago

Thank you for your detailed review. We're glad to know you were impressed with the service provided by our staff and that our location was ideal for you. However, we apologize for the difficulties you encountered while you were here. Please be assured that we...More

Hotel's Favourite
Reviewed 2 October 2018 via mobile

The staff are excellent here. Very friendly and accommodating. I frequent this hotel often and.they always remember me and my preferences. The location is nice and clean. There are tons of delivery options nearby via grubhub and instacart. There is a gas station about half...More

Thank melisa r
Response from 00esa, Manager at Extended Stay America - Los Angeles - Ontario AirportResponded 3 October 2018

Melisa, we appreciate your loyalty towards Extended Stay America and the feedback about your experience here. It feels good to know you liked our convenient location and were impressed with the excellent service provided by our team. Thanks for the comments, and we look forward...More

Reviewed 2 weeks ago via mobile

Great customer service skills she is all so really friendly she does a great job helping the customer 👍👍👍👍 I give Shelly 💯 %😀 I love her personality she helps me with any problem I have with my room.More

Thank Ramiro C
Response from 00esa, Manager at Extended Stay America - Los Angeles - Ontario AirportResponded 2 weeks ago

Thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us and that our staff was attentive to your needs. We will be sure to share your compliments with Shelly for taking good care...More

Reviewed 3 weeks ago via mobile

The room i stayed in was clean and had a nice kitchenette. The Manager of the property was very friendly and helpful. There are exclusive discounted food delivery options while staying here. There is a laundry facility onsite.More

Thank Kingneo775
Response from 00esa, Manager at Extended Stay America - Los Angeles - Ontario AirportResponded 3 weeks ago

Thank you for the excellent review of Extended Stay America. We’re thrilled to know you loved your well-appointed room and that the service provided by our staff was beyond your expectations. We appreciate your business and hope you will be back to see us on...More

Reviewed 12 October 2018 via mobile

Shelley is a very professional person,awesome attitude, very friendly love her attitude.Very comforting...Very helpful with customers. She's very helpful with demands. Very comfortable here and around her.More

Thank Maria G
Response from 00esa, Manager at Extended Stay America - Los Angeles - Ontario AirportResponded 12 October 2018

Maria, thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those More guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. Please note: The elevator at this location will be having service done from 10/19 – 11/19/18. During this time period, the elevator will not be in service. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms, Suites
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites
Number of rooms
127
Price range
US$96 - US$124 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay America - Ontario Hotel Ontario
,
Extended Stay Ontario
,
Ontario Extended Stay
Location
United States > California > Ontario
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites
Number of rooms
127
Price range
US$96 - US$124 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay America - Ontario Hotel Ontario
,
Extended Stay Ontario
,
Ontario Extended Stay
Location
United States > California > Ontario
Photos
Traveller (28)
Room & Suite (35)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
elizabethfabits
20 October 2018|
AnswerShow all 2 answers
Response from Mike R | Reviewed this property |
They took my usaa visa debit card.
0
Votes
Room Tips
"we were on the second floor and had no issues with our room or noise at all"
dawncM6120WR
13 Aug 2018
Read review
"Try another hotel with better accommodations"
Tynetta22g
8 Aug 2018
Read review
"Best Advice don't pick a room"
779MarkP
25 May 2018
Read review
"Ask for Mountain View."
stefanmM2959DN
1 Nov 2016
Read review
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