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Ayres Suites Ontario Mills Mall

Traveller (95)
Room & Suite (50)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Welcome to the Ayres Suites Ontario at the Mills Mall. This unique hotel oasis combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. You’ll find all of the luxurious guest rooms impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Celestial Sleeper beds, flat screen TVs, refrigerators, coffeemakers, microwaves, well-lit work desks and Wifi, iHomes, hairdryers. And every morning you will start your day right with our complimentary full American breakfast. The Ayres Suites Ontario at the Mills Mall is conveniently located next door to the Inland Empire's primary tourist attraction, the renowned Ontario Mills Mall, tee off at the Empire Lakes Golf Course only one mile away. Other nearby attractions include the Citizens Business Bank Arena, the Ontario Convention Center, and Scandia Amusement Park!
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Property amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Charming
HOTEL CLASS
Location
Full view
90Good for walkers
Grade: 90 out of 100
38Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Reviews & more
651Reviews
107Photos
3Q+A
100Room tips
Traveller rating
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Popular mentions
The Ayres Suites is about a 5 minute walk across the parking lot from Ontario Mills Outlet Mall. There are several restaurants within about 5-7 minute walk as well. The hotel is clean and fresh. The staff at the front desk is very friendly and helpful with information about
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Response from AyresHotels, General Manager at Ayres Suites Ontario Mills Mall
Responded 5 days ago
Dear William A., Thank you for choosing Ayres Suites Ontario at the Mills Mall. I am pleased to see that your stay was enjoyable and hope we have the pleasure of welcoming you back soon. Sincerely, Amy Delgadillo General Manager
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The property is very nice. The staff is always very helpful and accommodating. We usually stay in our favorite room but this time we weren't able to, but we still had a nice stay. Beds are comfy, rooms are clean. They could use some firmer pillows but thats not a big deal
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Response from AyresHotels, General Manager at Ayres Suites Ontario Mills Mall
Responded 5 days ago
Dear David_Wagner15, Thank you for choosing Ayres Suites Ontario at the Mills Mall. I am pleased to see that your stay was enjoyable and hope we have the pleasure of welcoming you back in the near future. Sincerely, Amy Delgadillo General Manager
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The name "Ayres Suites" is a misnomer. Our room was effectively a glorified Motel 6 room; certainly not a suite. The room and decor we're tired, and the bed was uncomfortable. The breakfast was adequate, but nothing special.
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Response from AyresHotels, General Manager at Ayres Suites Ontario Mills Mall
Responded 5 days ago
Dear Mikesesq, Thank you for taking the time to write a review regarding your experience with us. While I am glad that you enjoyed the service you received, I would like to apologize for any inconsistencies you faced during your time with us. We will absolutely utilize your feedback as a training platform to ensure we make adjustments when looking to make updates in the future. Thank you kindly for your insight and we hope to welcome you back for a more desirable experience in the future. Sincerely, Amy Delgadillo General Manager
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The Ayres Staff at Ontario Mills Mall is extremely friendly and accommodating. Special thanks to Julie and Anna! Easy walk to the mall and countless restaurants. Shuttle service to the airport every half hour and a complimentary (real) breakfast as well make the experience very
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Response from AyresHotels, General Manager at Ayres Suites Ontario Mills Mall
Responded 5 days ago
Dear Steve R., Thank you for choosing Ayres Suites Ontario at the Mills Mall. I am pleased to see that your stay was enjoyable and hope we have the pleasure of welcoming you back soon! Sincerely, Amy Delgadillo General Manager
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I really enjoyed this hotel. The customer service was amazing! I would definitely recommend this hotel to anyone. It makes you feel right at home. I travel a lot for a living and Ontario is one of my favorite layovers because of how wonderful I am treated.
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Response from AyresHotels, General Manager at Ayres Suites Ontario Mills Mall
Responded 2 weeks ago
Dear Amili24, Thank you for choosing Ayres Suites Ontario at the Mills Mall. I am pleased to see that your stay was enjoyable and hope we have the pleasure of welcoming you back in the near future. Sincerely, Amy Delgadillo General Manager
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Ayres Suites Ontario Mills Mall
Ayres Suites Ontario Mills Mall
Ayres Suites Ontario Mills Mall
Ayres Suites Ontario Mills Mall
Ayres Suites Ontario Mills Mall
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12345610
can non guests use the pool for a small fee?
I honestly don't know. I would recommend giving them a call
0 votes
Not sure if you can communicate via Priceline but contact the reservation department and see if they can do anything for you on it.
0 votes
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Hi. I would like to know what is the hotel policy for package receiving. Is there a fee for it? Thank you.
Hello Marcelo S., Our policy in regards to guest packages is that we do require that the guest's name is on the package, we will hold the package at the front desk until the guest listed on the package picks it up. If it is prior to arrival we simply require a guaranteed reservation to be in place at our hotel. Should you have further questions, please feel free to contact us directly. We look forward to welcoming you!
0 votes
"I had a corner room with 2 walls of windows.....very bright and comfortable."
"All the rooms are good, I have stayed here many times as I travel for business and I have always had a great experience at this hotel."
"Get the king suite."
"We rented a block of rooms from one to two bedroom suites to rooms with 2 queen beds. We had adults and children. Everyone was pleased with their accommodations. My husband and I were pleased with our one room suite. We had our grandchildren in on Christmas morning to exchange gifts, as we do every year at home. There was plenty of room to enjoy our time together. We took our annual Christmas pictures in the lobby in front of the beautiful tree in the lobby. Thank you for our home away from home Christmas experience."
"Pick a different hotel"
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12345620
PRICE RANGE
US$160 - US$238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ayres suites ontario at the mills mall hotel ontarioayres hotel ontarioayres suites mills mall ontario
LOCATION
United StatesCaliforniaOntario
NUMBER OF ROOMS
140
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