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About
#4 of 17 hotels in Newport Beach
Location
Cleanliness
Service
Value
Travellers' Choice
Newport Beach's only Forbes Four Star and AAA Four Diamond Luxury Waterfront Resort.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Poolside bar
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Quiet
Languages Spoken
English, Spanish
Hotel links
Location
53Somewhat walkable
Grade: 53 out of 100
13Restaurantswithin 1 km
4Attractionswithin 1 km
Contact
1221 West Coast Highway, Newport Beach, CA 92663
Getting there
Car HireSee all Newport Beach car hire
769Reviews12Q+A100Room tips
Reviews
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Most Recent
I didn’t bring enough shirts for my stay and only needed it for good byes to friends and ride home. Danielle helped me find one in sale(3 actually). I also bought 2 wine glasses with blue anchors inside. One of the anchors had broken loose. I called immediately. Thalia had one shipped out immediately. Very happy and very grateful. Good job girls!
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Balboa Bay Resort, Guest Services / Front Office at Balboa Bay Resort
Responded 1 week ago
Thank you for taking the time to write a review. We are so happy that we were able to assist you in finding the items you needed. We hope that you will visit us again soon. Sincerely, Balboa Bay Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
It is a treat for us to be in Newport Beach a couple times a year and we have loved returning to the resort the last five years! The service and attention to detail are top notch. Our favorite is to be in a room on the water watching the boats go by and enjoy watching or not all the action on the water no matter what time of day, dusk, nighttime or early morning! Joey greeted us with a smile and was terrific throughout our stay. Collin had helped us with luggage last year, and this time as well. We had a second floor middle over the restaurant, which we thought might be a bummer, and it wasn’t! We enjoyed the live music from our patio with a glass of wine. The housekeeping staff were all familiar to us, especially Lucia, who we love. We didn’t want service this time around, but needed a few things and everyone was great! Great coffee from Blend each morning, the best brunch ever on Sunday morning, dinner at A & O watching sunset, and late afternoon drinks by the pool a couple times all made for a great stay! We’ll be back soon!…
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Date of stay: July 2022
Rooms
Location
Service
Room Tip: Bay view rooms are gorgeous and you choose noise level by being on the patio, in the room door...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Balboa Bay Resort, Guest Services / Front Office at Balboa Bay Resort
Responded 11 Aug 2022
Thank you for sharing your experience with us and for choosing Balboa Bay Resort for the last 5 years! We are happy to hear that you enjoyed the resort along with our Bayview room and the many amenities on property. We appreciate you recognizing our staff that made your stay so memorable and we are excited for your return very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a anniversary weekend getaway and this hotel did not disappoint! From the moment we checked in Jazmin made sure our check in was flawless and asked us the reason for our stay. She sent a special anniversary token to our room that set a great vibe from the minute we walked in the room. After dinner, we came back to the room and saw we had night service. Our room had been cleaned up and our bed was made simply to just lay down without having to take decor pillows out. They have a beautiful restaurant over looking the bay with sofas & fireplace, beautiful area to people watch and live music Saturday night. Sonya was great server. This hotel blew my mind. A 10/10, we will certainly be back.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Balboa Bay Resort, Guest Services / Front Office at Balboa Bay Resort
Responded 1 week ago
Thank you for taking the time to leave such an excellent review. We are thrilled that we were able to make your anniversary weekend a memorable one. And we are appreciative that you chose our resort to spend such a special occasion. We hope that you will come stay with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Last minute emergency meant we needed nice clothes and fast. We stopped into the boutique and Danielle and Thalia rushed to our rescue. Clothes purchased and all on sale. Our thanks to these incredible women for saving the day!! We are staying at the resort for ten days and it's great knowing they are here for us! Thank you!!
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Balboa Bay Resort, Guest Services / Front Office at Balboa Bay Resort
Responded 4 weeks ago
Thank you for telling us about your great experience at the Bayfront Boutique. We are so happy to hear that you found new outfits for your emergency. Thank you for choosing Balboa Bay Resort for your ten day stay and we hope to welcome you back again soon! Sincerely, Balboa Bay Resort Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Danielle at the BayFront Boutique was extremely helpful with helping me find the perfect gift for my Daughter's 16th birthday. I couldn't have done it without her help! The hotel itself was fantastic. Very clean rooms.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Balboa Bay Resort, Guest Services / Front Office at Balboa Bay Resort
Responded 4 weeks ago
We're so grateful that you took the time to share your feedback with us. It's great to hear that you had a positive experience. We are glad that you were able to find your daughter a gift in our boutique and that you were provided with excellent service. We hope you can stay with us again soon. Sincerely, Balboa Bay Resort Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My room was well maintained and the housekeeping staff paid attention to details. My room was immaculately kept. The grounds were well kept and the staff very helpful and welcoming. The gym was clean and had multiple exercise options (Peloton, Mirror, treadmill, etc).
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Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Balboa Bay Resort, Guest Services / Front Office at Balboa Bay Resort
Responded 26 Jan 2023
Hello Vanessa, We appreciate you taking the time to provide us feedback on your stay. We are happy to hear that you enjoyed the resorts amenities! We hope to welcome you back to the resort soon. Sincerely, Balboa Bay Resort Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staying at Balboa Bay Resort is the worst travel experiences in my life. I stayed Balboa Bay Resort from 12/28 to 12/30 I usually only stay in large hotel chains but I decided to give it a try since Balboa Bay Resort is Amex Hotel collection, which was a huge mistake. The service was so bad, worse than many two star hotels. Balboa Bay Resort is a 4 star and historic hotel, so I can’t help wondering if they are just reluctant to serve colored people We checked in at around 3pm and found the AC at the room was not functioning, there was only heat. My husband called front desk and guest services multiple times (at least 3 times), but no one answered. When the engineer came, the temperature was 84 degree. We had been at a room with such high temperature for more than one hour. The engineer checked and said that it might take a while to fix it and they can do a quick a fix by just cutting off the heat something. We have some appointment at 4:30, so just did the quick fix though I really think they can just let us change a room. When we came back in the evening, it was getting cold, so we wanted the heat. We called front desk, guest service even housekeeping lines for more than 10 times and also texted them, NO one answered. So I went to the front desk, and finally had a chance to talk to them. They finally sent the engineer to our room and tried to fix the AC. It took more than 30 mins for them to fix the AC, but still failed. The staff still didn’t allow us to change the room. We checked at 3pm but were unable to unpack and relax at 7pm because the AC issue. Apparently they don’t care customers’ time and experience. After they sent another engineer to our room, I was too tired to remain calm, I asked the engineers to let their managers know I want to change a room. They finally did that, but the front desk was asking me to drag my luggages to front desks and pick up the keys. I was so shocked. After the mess I experienced, shouldn’t a 4 star hotel send the keys to our room and relocate us to the new room? This is not the end, The next day, I went back to my room around 4pm, the housekeeper was just starting working on my room, so I was unable to get back to my room. The housekeeper said she still needed 20 mins to complete the work. I asked her just finished what she was doing, and she said it will takes 10 mins. After 10 mins, we came back, she said it will takes 5 to 10 mins for someone to takeout the trash. We were very tired and wanted to take a nap so bad, so we told her that it is fine to let the trash be there. So it’s 4pm, but the housekeeper still can’t take out the trash. I didn’t even feel the room has been cleaned. Moreover, I asked for a shower cap around 5pm because the housekeeper didn’t give me any. I texted them twice. They did’t send me any until I called them the second time after 9:30pm. I’ve tried all the channels to contact them, phone call, text, in person, but they would not answer you unless you tried more than three times. When we checked out, the front desk said that they can’t provide the folio at that moment, but they will send the folio via email within an hour. I didn’t receive it after 2 days and my credit card has been charged for unexpected amount. I messaged them and finally received the folio today on 2nd Jan. Since they have been slow and reluctant to answer me, my question about unexpected amount might not be handled forever. The last thing I would like to flag about Balboa Bay Resort is that they are misleading customers on Amex travel website. Based on the website, both Courtyard king room and Newport king room have bathtubs (the third image when you select the rooms) it’s not the generic photos on the top for hotel overview. But there’s no bathtub in the room and if you ask for a room bathtub, they will ask you to pay 1200 per night. I booked the room because of the bathtub, and I really need the bathtub due to my medical issue. I ended up to use the bathtub in my friend’s house, thankfully that we have friends in Irvine. To sum up, this is the worst hotel experience I ever had and I seldom write any review for hotels, but the experience was so bad I hope all the people can avoid the terrible things I’ve been through. …
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Balboa Bay Resort, Guest Services / Front Office at Balboa Bay Resort
Responded 10 Jan 2023
Hi Connie, On behalf of Balboa Bay Resort, we are so sorry that your stay was unsatisfactory. We continue to take full responsibility for the issues and inconvenience you experienced. We have extended an offer to welcome you back for a complimentary overnight stay. We encourage you to please contact us at fdmanagement@balboabayresort.com and we would be happy to arrange at your convenience. Again, we are very sorry about the negative experience and hope we can welcome you back to the resort soon. Thank you, Balboa Bay Resort Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The worst experience ever. We celebrated the New Year due to fantastic experience of previous Year. For sure smth has changed on the management or even on ownership bcs it was far from one year ago. The menu of ala cart dinner was strange with 3 different red wines and one glass për each!!!! The band was low quality (less paid) compared with the previous one…
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Balboa Bay Resort, Guest Services / Front Office at Balboa Bay Resort
Responded 26 Jan 2023
Thank you for taking the time to provide us your feedback on your New Year's Eve experience. We sincerely apologize that your experience was not what you expected. We take pride in providing high quality holiday events with top tier dining and service, as our goal is create an unforgettable experience for our guests. If you would like to discuss this directly with a member of our management team, please reach out to us at fbmanagers@balboabayresort.com and we will be happy to hear more from you. We hope we can welcome you back to the resort soon for another opportunity to exceed your expectations. Sincerely, Balboa Bay Resort Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotels stay is very nice. A+O Restaurant's foods are super delicious, and the waiter is A+++ services . However, we got the terrible experiences with the Balboa Bay Resort A + O Restaurant / Bar's three hostesses on Saturday night, 12/3/2022. Reserved for 3 adults and 2 kids at 7 p.m. around 4 p.m. same day. Arrived to restaurant, one of the three rude hostesses told to wait as table was not ready. After a while, a second very unfriendly one told us we need to seat with others guest!!! She told with an attitude to wait after we refused. Another 3rd one told us to come in with instruction that 3 adults will be sitting on the bar-like table with white tall chair, and 2 kids will be sitting on a different lower table!!! Another waiting game with those 3, we finally got in and had a delicious dinner with an attentive and friendly but professional waiter. If not for the good foods, an excellent waiter, and a nice stay, I would give 1 star for those 3 hostesses.…
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Balboa Bay Resort, Guest Services / Front Office at Balboa Bay Resort
Responded 26 Jan 2023
Hello, Thank you for providing us your feedback. We are thrilled to know that you enjoyed the food and service, but sincerely apologize that your experience did not meet our standards. We have passed along your message to our team so that we can improve. If you would like to provide us any more information, you can reach out to us at fbmanagers@balboabayresort.com. We hope to welcome you back to the resort in the future so that we can have another chance to provide an amazing dining experience at A+O Restaurant | Bar. Sincerely, Balboa Bay Resort Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wow! What a beautiful hotel. Don't be fooled by its 4* rating. It is probably the nicest 4* star hotel. With that being said, there is no beach access and there is nothing to explore within walking distance (except Ferrari and Maserati dealerships!). But Fashion Island, Balboa Island are not far. And free Evian and Pinot Noir bottles are a nice touch!
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Balboa Bay Resort, Guest Services / Front Office at Balboa Bay Resort
Responded 22 Nov 2022
Thank you so much for your feedback. Although we do not have instant beach access, our valet offers a shuttle service that can take you to the nearest beach as well as Fashion Island or any other nearby stores or restaurants. We are glad that you enjoyed your stay with us and we hope to see you back with us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$395 - US$623 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the balboa bay club and resort, the balboa bay club hotel newport beach, the balboa bay hotel, the balboa bay resort, balboa bay club
LOCATION
United StatesCaliforniaOrange CountyNewport Beach
NUMBER OF ROOMS
159
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Claim Your ListingBALBOA BAY RESORT - Updated 2023 Prices & Reviews (Newport Beach, CA)
Frequently Asked Questions about Balboa Bay Resort
Which popular attractions are close to Balboa Bay Resort?
Nearby attractions include Marina Park (1.2 km), Environmental Nature Center (1.0 km), and Seaside Gallery and Goods (0.9 km).
What are some of the property amenities at Balboa Bay Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Balboa Bay Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Balboa Bay Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Balboa Bay Resort?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Balboa Bay Resort?
Conveniently located restaurants include The Cannery Seafood of the Pacific, Bluewater Grill, and Rusty Pelican.
Are there opportunities to exercise at Balboa Bay Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Balboa Bay Resort have an airport shuttle?
Yes, Balboa Bay Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Balboa Bay Resort have airport transportation?
Yes, Balboa Bay Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Balboa Bay Resort?
Yes, dry cleaning and laundry service are offered to guests.