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Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel

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1561 W El Camino Real, Mountain View, CA 94040-2450
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (31)
Room & Suite (27)
Dining (12)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 20 hotels in Mountain View
Location
Cleanliness
Service
Value

Holiday Inn Express Mountain View - S Palo Alto is an excellent choice for travellers visiting Mountain View, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

As your “home away from home,” the hotel rooms offer air conditioning, and getting online is easy, with free wifi available.

Guests have access to 24 hour front desk, newspaper, and express check-in and check-out while staying at Holiday Inn Express Mountain View - S Palo Alto. In addition, Holiday Inn Express Mountain View - S Palo Alto offers a fitness center and free breakfast, which will help make your Mountain View trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

While staying at Holiday Inn Express Mountain View - S Palo Alto, visitors can check out Myst Escape Room (0.8 mi) and Google Android Lawn Statues (2.0 mi), some of Mountain View's top attractions.

While visiting Mountain View, you may want to try some ribs at one of the nearby restaurants, such as Scratch, Cascal, or Xanh Restaurant.

Looking to explore? Then look no further than Rengstorff Park & Pool (0.8 mi), Pioneer Memorial Park (0.3 mi), and Mariposa Park (0.5 mi), which are some popular Mountain View attractions – all conveniently located within walking distance of the hotel.

Enjoy your stay in Mountain View!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Newspaper
Parking
Wifi
Breakfast buffet
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Spanish, Hindi
117Reviews3Q+A15Room tips
Traveller rating
  • 75
  • 30
  • 6
  • 2
  • 4
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Popular mentions
Nicole wrote a review Jan 2020
1 contribution
I came to stay at this Hotel as I was interviewing with Facebook. The General Manager Mohammed provided superb service and worked with me with my check in and check out times. When I had an issue with my room he came up and took care of it immediately and empathized making me feel at ease. I have stayed at many Hotels and have never heard any Manager use empathy. I will recommend this Hotel to all my friends and will stay here in the future.
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Date of stay: January 2020Trip type: Travelled on business
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Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel
Responded 22 Jan 2020
Hey Nicole, We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating and comments - thank you very much. We are glad that our service left a positive impression on you, and we appreciate your kind words for the General Manager. We also hope your stay was comfortable, and you had easy access to everything you needed. Many thanks for recommending our property to prospective guests and letting us know that we remain your hotel of choice here for future visits. This means a lot to us. It was a pleasure to host you, and we hope to welcome you back many more times in the future. Best Regards, Holiday Inn Express Mountain View/S-Palo Alto Customer Care Team
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Neil wrote a review Jan 2020
1 contribution
Nice Hotel in a good location, close to alot of eateries. Shout out to their GM Mohammed. Made my stay and anticipated my needs. This guy is 5 star. Staff were nice following their leader I presume. Will likely return. Highly recommend this Hotel!
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Date of stay: December 2019Trip type: Travelled solo
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Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel
Responded 16 Jan 2020
Dear guest, What a lovely review! Reviews like yours are what keep us going the extra mile to deliver our best and provide 100% value and quality services at all times. We are glad that our proximity to eateries suited you, and it's nice to read that our staff impressed you with the wonderful hospitality and service excellence that we are known for. We also appreciate you personally recognizing the efforts of Mohammed to ensure a great stay for you. Many thanks for recommending our hotel to prospective guests and telling us that you will consider staying with us again. This means a lot to us. It was a pleasure to host you, and we hope to welcome you back many more times in the future. Best Regards, Holiday Inn Express Mountain View/S-Palo Alto Customer Care Team
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Bart Cathy S wrote a review Dec 2019
11 contributions1 helpful vote
I stayed at this hotel in both August 2019 and December 2019 while visiting my daughter in Mountain View California. The hotel is very nice and the manager (Mohammad) is great. In August, we accidentally booked the wrong dates so when we arrived they didn't have a reservation for us and the hotel was fully booked. Mohammad put us on a list and worked us in whey they had a cancellation. In August, I flew back to Mountain View to pickup my daughter to drive back with her to Oklahoma. Mohammad helped us find hotels in areas we wanted to do sight seeing (like the Grand Canyon) on the trip back. Just above and beyond service.
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Date of stay: December 2019
Location
Cleanliness
Service
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Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel
Responded 30 Dec 2019
Dear guest, What a lovely review! Thank you for taking the time to go into so much detail to demonstrate how pleased you were with your stay with us. We appreciate you recognizing the exemplary service provided by our property manager, and we are happy to hear that you had the experience that we strive to provide for each of our guests. It was a pleasure to host you, and we hope to welcome you back many more times in the future. Best Regards, Holiday Inn Express Mountain View/S-Palo Alto Customer Care Team
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Vic P wrote a review Oct 2019
Tallahassee, Florida398 contributions136 helpful votes
We had made a reservation thru Orbitz hours before we got there. We were listing to the start of a football game on the radio. Parked in the garage and rushed in to check in. The clerk was great and was patient as she could see my anxiousness. Got to the room and got the game on TV. Room was great. Breakfast the next morning was good. When I got home I noticed that the Hotel also charged me along with Orbitz, but 1 phone call and it was taken care of with HI. Probably was my fault in my rush.
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Date of stay: September 2019
Value
Location
Service
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Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel
Responded 24 Oct 2019
Dear guest, It is great to receive feedback from you regarding your recent stay with us, and we are glad to hear that you had a good overall impression of your visit. It's nice to know that you liked the room and breakfast and we appreciate you recognizing the service provided by our check-in staff. We are also happy to hear that the issue with the double charge was remedied quickly. Thank you for choosing to stay with us. We look forward to having you back soon for another pleasant stay during your next trip to the area. Best Regards, Holiday Inn Express Mountain View/S-Palo Alto Customer Care Team
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Stacy L wrote a review Sep 2019
Monterey, California4 contributions2 helpful votes
I am very picky about where I choose to lay my head. Having managed my own properties, I can pick apart most hotels and find faults. Not this one!! Roshan and his team offer exceptional service. Plus, they have a robot who kindly delivers to your room anything you're seeking from the gift shop. Rooms are clean, I usually use my own pillow and blankets when I stay in hotels. Not this one, I felt very comfortable after I did my own inspection. No hesitation when it came to curling up and closing my eyes. Everything was clean. Breakfast was standard and complimentary. Love the cinnamon rolls!! If you are seeking a good nights sleep and are willing to drive into the city. This location is PERFECT!!
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Date of stay: August 2019Trip type: Travelled with friends
1 Helpful vote
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Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel
Responded 8 Sep 2019
Hey Stacy, What a lovely review! Thank you for taking the time to go into so much detail to demonstrate how happy you were with your stay with us. We appreciate your kind words about our rooms, bedding, breakfast and service, and we are glad to know that you had the experience that we strive to provide for each one of our guests. Thank you for choosing to stay with us. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best Regards, Holiday Inn Express Mountain View/S-Palo Alto Customer Care Team
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PRICE RANGE
US$116 - US$380 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaMountain View
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Frequently Asked Questions about Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel
Which popular attractions are close to Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel?
Nearby attractions include Mountain View Center for the Performing Arts (0.8 km), TheatreWorks Silicon Valley (0.9 km), and Pioneer Memorial Park (0.5 km).
What are some of the property amenities at Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel?
Guests can enjoy breakfast during their stay.
Is parking available at Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel?
Conveniently located restaurants include Cascal, Vive Sol, and Scratch.
Are there opportunities to exercise at Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel?
Yes, guests have access to a fitness centre during their stay.
Does Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel have an airport shuttle?
Yes, Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel located near the city centre?
Yes, it is 0.9 km away from the centre of Mountain View.
Are any cleaning services offered at Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Mountain View - S Palo Alto, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.