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Hilton Garden Inn Monterey

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1000 Aguajito Road, Monterey, CA 93940-4801
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 01/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Monterey
Updated 01/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 58 hotels in Monterey
Location
Cleanliness
Service
Value
Travellers' Choice
The Hilton Garden Inn Monterey just completed a full property renovation April, 2013 and sits nestled among majestic Monterey Pines and mature Live Oaks in a dramatic and colorful garden setting. We are conveniently located near California's scenic Highway 1, 1/2 a mile from the beautiful beaches of Monterey Bay, and less than three miles from Monterey Peninsula Airport. Our tastefully appointed hotel guestrooms and suites offer: Individually controlled heating and air conditioning, Private outdoor balcony, In-room refrigerator, microwave and coffee maker, complimentary wired and wireless high-speed Internet access and 42 inch flat screen hi-def TV's.Self-parking is available to all guests for $14/day.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Room service
Safe
Telephone
Iron
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1932Reviews16Q+A100Room tips
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Popular mentions
Craig R wrote a review 27 Sep
1 contribution
Being in Monterey, I was expecting a experience related to the destination. Lobby was not welcoming with coffee, tea, iced water, only 1 caffiene starbucks; charge is extra for higher speed wi-fi to watch videos or play games, room fridge lacked a freezer for keeping ice chest ice ready; continental breakfast dismal with bland, white breads, fresh fruit, juices and cereals, and the horrible coffee.. Monterey water awful for making Kuerig and Extra charge for bottled water to use for in room coffee maker for multiple stays. Not thrilled about 15$ parking fee since we aren't at a airport hotel. When discussed with desk staff, that was the response. Only place we could get for Monterey Jazz Fest w/e.
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Date of stay: September 2021
Location
Service
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Response from Chase Ramirez, Sales at Hilton Garden Inn Monterey
Responded yesterday
We appreciate your response and feedback. While we are very pleased to boast Starbucks Coffee in the lobby (along with the other treats!), a freezer option in every refrigerator (which is in every Guest room), and complimentary Hi-Speed Wi-Fi for every guest, every day, we understand your comments. While bottled water does come at a charge (either in the guest room or in our 24-Hour Market), we certainly are happy to provide those complimentary to each our Diamond Guests. And the restaurant, the Pacific Grille, is one worth visiting even if not at the hotel! With a full menu, a full cook-to-order breakfast including everything from French Toast to Omelets, and being open for dinner as well (including our on-site Bar), we always look forward to guests returning just for that! And while the Parking fee of $15 (easily one of the lowest in Monterey County) is shared, detailed, and provided throughout the reservation process, both online and in-person/via phone, we are happy to share that of our over 215 spaces, nearly 100 of them our in our underground parking facility, while the remainder are directly connected to the property (which by the way is 2.6 miles or 4 minutes from the Monterey Airport). We thank you again for your details, and are happy you stayed as our Guest.
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Kellyexcursions wrote a review Jun 2021
Washington DC, District of Columbia103 contributions108 helpful votes
Hotel's Favourite
Stayed two nights. After reading some negative reviews I wasn't sure I wanted to stay at this hotel. Check-In was flawless. Friendly, efficient and thorough. Requests for additional items were met immediately. Pool and jacuzzi area was really nice. My HH diamond status afforded me a room upgrade. I'm not sure I would've opted for a pool view again. It was a bit noisy until 10pm when the pool closed. After that time, it was very quiet. My room was very large with two queen beds. Grab and go breakfast was very good. Provided a number of options:bagel, boiled eggs, fruit and juice. Last Monterey stay was at the Monterey Plaza hotel which I loved. I paid twice as much for a room half the size with a street view. This hotel is a much better value. Only issue I had was some inconsiderate guest dinged my car in the parking garage.
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Date of stay: June 2021
Rooms
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Response from Marion Abaunza, General Manager at Hilton Garden Inn Monterey
Responded 11 Jun 2021
Hello, I certainly appreciate you taking the time to review the hotel. I am so pleased that you had a wonderful experience. We appreciate your loyalty to Hilton . I am sorry that you received a ding in the garage. Thank you for staying with Us. We hope that your next travels to Monterey you consider staying with us. Enjoy your summer.
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Lisa S wrote a review 20 Sep
1 contribution
My husband and I were traveling through California and decided to stop in Monterey.We stayed in quite a few hotels during our travels and this by far was the biggest disappointment. Our outdated room with a view of the back parking lot cost me over $500 for one night. In all fairness, it was Labor day , but still no excuse for price gouging. I could go on and on, but way too exhausting!
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Chase Ramirez, Sales at Hilton Garden Inn Monterey
Responded 1 week ago
Thank you for sharing your feedback and details on this review. We certainly recognize your thoughts and comments and will review collectively. Stay well and thank you again.
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melwashere81 wrote a review 13 Sep
Cleveland, Texas828 contributions62 helpful votes
We stayed one night here on a road trip down highway 1. The room was clean and comfortable and the balcony was a welcome surprise. Too bad it overlooked the street and not a nicer view. Had no issues checking in but there were a couple of problems with the room. The toilet wouldn't flush and the plug on the hair dryer was broken BUT both things were taken care of within 10 minutes of notifying the front desk and they even took some money off the price of my room for the inconvenience. The hotel restaurant was pretty good and the staff was super friendly. Parking is not free and will be added to your room upon check in. This wasn't a problem for me though as many of your nicer hotels charge for parking. The only downside was the location. I would have liked to be within walking distance of the beach but it seemed to be a pretty far walk. I would stay here again though because of how quickly the staff addressed my concerns and how nice the room was.
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Chase Ramirez, Sales at Hilton Garden Inn Monterey
Responded 2 weeks ago
Thank you so much for sharing your feedback and providing the information you have! We appreciate all information, and look forward to having you as our guests once more.
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Boholano1 wrote a review 12 Sep
Lompoc, California7 contributions17 helpful votes
I want to personally thank Front Office Supervisor Thomas Castillo who went the extra mile to help me with an issue. Before we checked out during the Labor Day weekend, I noticed a sizable pending room charge on my credit card. I had booked 2 rooms using points and redeemed an annual rewards free weekend night. Unbeknownst to me, the annual rewards certificate was not properly attached to my reservation so I was being charged the full rate for the room. Mr. Castillo called the Diamond Desk as well the Hilton Honors Customer Service Team who resolved the issue on my behalf. This was the second time the Diamond Desk made an error on a booking. I stayed at this same property recently in July and the Diamond Desk instead tagged it to points instead of using my annual free weekend night despite me specifically calling them to arrange it in that manner. I am so happy that Mr. Castillo took the initiative to resolve this issue. My wife and I were celebrating our 29th wedding anniversary and if we had to pay that $400 plus room fee it would dampened our spirits at the tail end of our trip. Thank you Thomas Castillo for being there to assist me and to ensure that I did not leave an unhappy Diamond member. Mr. Castillo is a great asset to the Hilton Worldwide Holdings Inc. and wish him much success in his career!!
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Date of stay: September 2021
Service
Sleep Quality
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Response from Chase Ramirez, Sales at Hilton Garden Inn Monterey
Responded 2 weeks ago
Thank you for the kind comments and feedback! This information is very much well received, and we will certainly share collectively with all Team members and Staff. Looking forward to having you and your wife back again soon, possibly even celebrating your 30th (congratulations!!)!
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PRICE RANGE
US$131 - US$303 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn monterey hotel monterey, monterey hilton garden inn, hilton monterey
LOCATION
United StatesCaliforniaMonterey CountyMonterey
NUMBER OF ROOMS
204
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Frequently Asked Questions about Hilton Garden Inn Monterey
Which popular attractions are close to Hilton Garden Inn Monterey?
Nearby attractions include Dennis the Menace Park (0.9 km), San Carlos Cathedral (1.0 km), and Del Monte Beach (1.2 km).
What are some of the property amenities at Hilton Garden Inn Monterey?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn Monterey?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Garden Inn Monterey?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn Monterey?
Conveniently located restaurants include Estéban Restaurant, The Wild Plum Cafe, and Ambrosia India Bistro.
Are there opportunities to exercise at Hilton Garden Inn Monterey?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Monterey?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Monterey offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Monterey?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hilton Garden Inn Monterey?
Many travellers enjoy visiting Tor House (7.1 km), San Carlos Borromeo de Carmelo Mission (6.3 km), and Cannery Row (3.2 km).