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Sheraton Universal Hotel

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Traveller (584)
Room & Suite (173)
Videos (1)
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About

#8 of 360 hotels in Los Angeles
Location
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Value
Travellers' Choice
GreenLeaders GreenPartner
Find relaxation and convenience at Sheraton Universal Hotel. Our Universal City, CA, hotel is steps away from Universal Studios Hollywood and CityWalk and a short walk to Metro’s red line, putting the Walk of Fame, the Hollywood Bowl, and Grauman's Chinese Theatre within easy reach. After a fun-filled day, retire to modern hotel rooms featuring smart TVs, floor-to-ceiling windows with stunning views and the Sheraton Signature Sleep Experience. Other hotel amenities include a free shuttle to Universal Studios Hollywood theme park, an outdoor pool, an American restaurant and a contemporary hotel bar.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Children's television networks
Highchairs available
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Walk-in shower
Air purifier
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
City View
Green
Languages Spoken
English, Spanish

Location

333 Universal Hollywood Drive, Los Angeles, CA 91608
Sheraton Universal Hotel
1,268Review56Q+A100Room tips
Traveller rating
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Hussain V wrote a review Yesterday
1 contribution
Excellent property near the Universal Studios, shuttle service is a bonus! Great staff and service, especially at the Club Lounge! Matthew, Mary and Jose provided an exceptional welcome and made our trip even better!
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Date of stay: April 2024
Value
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Location
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Service
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rence T wrote a review Yesterday
1 contribution
It was an amazing experience, especially thanks to the hospitality given by Mr. Albino, Ms. Helen, and Ms. Angie, towards my family and I during our stay. Truly an experience worth repeating in the future. I look forward to coming back here due to how accommodating the staff were towards us.
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Date of stay: April 2024
Value
Rooms
Location
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Service
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Aaron E wrote a review 19 Apr
1 contribution
DJ, Maria, and Albino (The breakfast team) made this entire stay incredible. DJ, especially, was incredibly attentive, helpful, and really exemplified the spirit of service and attentiveness you hope to find when you are away from home. Thank you so much for making us feel like welcomed, and honored guests.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Parking is too expensive, especially based on location.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Aliaa R wrote a review 18 Apr
2 contributions
+1
This hotel is old and ragged. Literally falling apart at its seams. Our room had ripped up carpet, damaged walls, scratched handles…and it smelled musky like old soggy carpet. Only staying for one night so didn’t ask to change rooms (and can’t say if all rooms our like this or just ours) We did warn front desk yesterday that the room was in bad shape (and listed the things above) and that we’d be leaving a bad review. Seems like they’re okay with that :) He said he’d tell his manager who never reached out. As a platinum member I’ve stayed at a lot of Sheratons before and this is the worst one. Would not come back and do not recommend this place
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jessica M wrote a review 18 Apr
1 contribution
Everyone was so helpful and accommodating and nice! I would definitely come back again! The staff in the lounge was really sweet, and the food was great. It was nice being able to wake up early and have complementary coffee and breakfast items!
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Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Finla B wrote a review 16 Apr
Fort Worth, Texas3 contributions2 helpful votes
It’s a great hotel to stay if you are planning to visit Universal studios. The room and amenities are great. The best part of this hotel are the lounge staff who are amazing and go above and beyond in making the guests feel comfortable. A huge shoutout to Sandra, Jose & Matthew, you are an invaluable part of the good experience I am writing about 😊 Thank you! Cheers, Finla
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Shane M wrote a review 14 Apr
1 contribution
Jennifer was a terrific help to me in my model UN competition. Without warning I walked up and asked her for a chefs hat to make me stand out against the other people I was competing with. Even though it was a stupid request she treated it with much importance and was able to drastically improve my odds by getting it for me. I am very great-full for her.
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Adam R wrote a review 13 Apr
1 contribution
This is a great hotel for a Universal vacation! The employees were all fantastic. In my 16 years as platinum or higher, Jerry at the front desk was one of the best I’ve ever had. The M Club staff was also fantastic. Maria, Sandra & Angie were great to my family! I’d love to come back.
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Date of stay: March 2024
Value
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Location
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Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lakia H wrote a review 13 Apr
1 contribution
I ate in the club and was greeted by the most amazing staff. Helen, Angie and Albino kudos.The food was amazing. Thank you for making my stay pleasurable. Angie and Helen consistently walked around the area engaging with guest and anticipating their needs. When I mentioned a food irritant they were able to accommodate almost immediately. Thank you team!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Daniel O wrote a review 12 Apr
3 contributions
A wonderful experience all around. While the hotel is an older property, it is conviently located to Universal Studios and downtown Hollywood. THE STAFF IS EXCELLENT! Every meal was very good and the service is top-notch. On our final morning, DJ, Maria, and Albino were particularly wonderful hosts at the status lounge!
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
HK$1,966 - HK$3,078 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton universal hotel, sheraton los angeles, los angeles sheraton
LOCATION
United StatesCaliforniaLos AngelesCentral L.A
NUMBER OF ROOMS
466
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SHERATON UNIVERSAL HOTEL - Updated 2024 Prices & Reviews (Los Angeles, CA)

Frequently Asked Questions about Sheraton Universal Hotel
Which popular attractions are close to Sheraton Universal Hotel?
Nearby attractions include Jurassic Park The Ride (0.4 km), Revenge of the Mummy - The Ride (0.5 km), and The Baked Potato (0.3 km).
What are some of the property amenities at Sheraton Universal Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Universal Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Universal Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Universal Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Universal Hotel?
Conveniently located restaurants include Good Neighbor, Mel's Diner, and Saddle Ranch Chop House.
Are there opportunities to exercise at Sheraton Universal Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Sheraton Universal Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Universal Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sheraton Universal Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Sheraton Universal Hotel?
Many travellers enjoy visiting Greystone Mansion and Park (6.2 km), TCL Chinese Theatres (4.3 km), and Hollyhock House (7.3 km).