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Hilton Los Angeles / Universal City

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Traveller (2152)
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Panoramas (40)
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About

#27 of 360 hotels in Los Angeles
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Experience this AAA 4 Diamond hotel, situated just a block away from the entrance to Universal Studios and minutes from Hollywood. The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. All guest rooms and suites feature attractive decor and have high-speed internet access. Keep up-to-date with work at any time in the 24-hour business center. Have a Hollywood wedding in the 16,000 sq. ft. Sierra Ballroom, or hold conferences and meetings in the hotel's 32,000 sq. ft. of function space. Enjoy local cuisine in the Café Sierra hotel restaurant, which offers California, Continental and Chinese cuisine in a modern, brightly lit setting.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Valet parking
Paid private parking on-site
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Snack bar
Vending machine
Poolside bar
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Desk
Interconnected rooms available
Room service
Safe
Refrigerator
Flatscreen TV
On-demand films
Seating area
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Park View
Family
Languages Spoken
English, Spanish, Chinese, Filipino
Hotel links
Special Offer:Book in Advance and Save up to 17%
5,922Reviews223Q+A100Room tips
Traveller rating
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Alyssa C wrote a review Yesterday
1 contribution
Rosendo was the best server! He made sure our anniversary brunch was everything me wanted and more. We couldn’t recommend this place more.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jess M wrote a review Aug 2022
San Ramon, California35 contributions64 helpful votes
Hotel's Favourite
Our first visit to this hotel turned out to be better than we expected. This was mainly due to the kindness of the staff. Big shoutout to Roberto at the pool bar for ordering our food and making us comfortable in a cabana. He really went the extra mile. There was also a wonderful gentleman who stayed with our bags while we checked in and then brought them up to our rooms. He was so welcoming and helpful. I wish we could remember his name (Julio?). We loved the fact that we were guaranteed connecting rooms. The shuttle to the park was convenient and came approximately every fifteen minutes.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: rooms 1973 and 1972 were nice because we could see the park.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded 3 Aug 2022
Thank you for taking a moment to rate your experience. We look forward to welcoming you back to Hilton Universal in the future when you visit the Hollywood and/or Universal City area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maria A wrote a review Yesterday
Stamford, Connecticut1 contribution
Beautiful hotel, comfortable bed and pillows, everything is really clean. Thanks to Conzuela for cleaning our room so neatly. And the food is tasty. Large variety of food for breakfast. Thank you for water bottles in the room. High-end hotel, one of the best I've been to.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rob L wrote a review Yesterday
1 contribution
The best service. Anthony in customer service is the epitome of phenomenal service. Wonderful hotel with fabulous views of the park. We’ve had many memorable moments at this hotel and it couldn’t be more ideally located walking distance to Universal.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Evely K wrote a review Yesterday
1 contribution
The staff was very friendly & the room was clean and beautiful! Wish there was complimentary breakfast but otherwise it was great! We had a great view and Jonathan was so helpful and kind! He ensured we left with a smile! Thank you Hilton
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jolyon T wrote a review 19 Apr
2 contributions
Awesome hotel and service. We had a great breakfast experience too and Rosendo was an awesome waiter! The pool was very kid friendly too. Try to get a room high up for the awesome view. Great great great time and would recommend the hotel. A++++++
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Universal, Owner at Hilton Los Angeles / Universal City
Responded yesterday
Jolyont, Thank you for the fantastic review! We're thrilled you had a great stay, from the delicious breakfast, Rosendo's service to the kid-friendly pool and stunning high-floor views. Rosendo will be delighted to hear your kind words, and we strive to deliver exceptional service like his across all areas of the hotel. We'd love to welcome you back for another great experience whenever your travels bring you back! Sincerely, The Hilton Universal Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shayla S wrote a review 19 Apr
1 contribution
Great stay! Clean, comfy rooms. Danny I. checked us in and was so friendly and helpful with questions we had. Close to the park, could see it from our room. Great views of the city and the bar was top notch. Will definitely stay here on our next trip to Universal Studios Hollywood!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Universal, Owner at Hilton Los Angeles / Universal City
Responded yesterday
Shayla, Thank you for choosing Hilton Universal and for sharing this fantastic review! We're thrilled you enjoyed your stay - from the clean, comfortable rooms to the stunning views. We're especially happy to hear that Danny I. made such a positive impression with his friendly and helpful service. We strive to provide exceptional experiences, and knowing our team members played a role is truly rewarding. We appreciate you mentioning the convenience of our location and the top-notch bar. It's fantastic to know we offered everything you needed for a memorable stay. We look forward to welcoming you back for your next Universal Studios Hollywood adventure! Sincerely, The Hilton Universal Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Matt C wrote a review 18 Apr
1 contribution
Check in is 4pm but we arrived at 11am and met a nice guy Danny I, who offered to check us in early and find an available room already cleaned. Took the stress out of our stay and having to wait. Dani provided info about attractions, foods and hotel facilities. Within 30” after check in we decided to stay another two nights purely because of the great facilities and the service. Hotel pool was awesome with poolside bar, food was good at the restaurant and the coffee shop amazing. Well done Dani for making our stay wonderful and if we ever return Hilton will be our first choice of accommodation! Matt C
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Universal, Owner at Hilton Los Angeles / Universal City
Responded 2 days ago
Matt, Thank you for taking the time to share this fantastic review! We're thrilled to hear your stay exceeded expectations, and especially grateful for mentioning Dani's exceptional service. His dedication to creating a welcoming and informative experience is exactly what the Hilton brand strives for. We'll be sure to recognize Dani for his efforts in making your stay so wonderful. We're delighted you enjoyed the pool, restaurant, and coffee shop – they're all designed to provide a relaxing and enjoyable guest experience. Knowing you'll consider Hilton Universal first on your next trip truly means a lot. Thank you for choosing Hilton! Sincerely, The Hilton Universal Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pearl Y wrote a review 15 Apr
1 contribution
We booked with Universal Studios website. We were given the wrong room. Continental was not included. And when we got it included, it was an additional $10 to do a full breakfast per person. Sodas were seven dollars each at the convenience store. Internet was additional 7. 99 a day. If you want a microwave in your room, it was an additional $25 a day to have it. You have local taxes, tourist, taxes, city tax. All that was not included in the package we signed up for from Universal Studios website. How did it not include taxes crazy. We pay 900 to stay for four days three nights, Plus a Day pass for four people. By the time we left, we still owed About another 500 in “ Miscellaneous”. On the plus side, the beds were super comfy. Just be aware when booking everything is an upgrade. You know it’s expensive when they charge everything to your room.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Bring extra money for miscellaneous fees
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Universal, Owner at Hilton Los Angeles / Universal City
Responded 5 days ago
Dear guest, Thank you for taking the time to share your recent experience. We sincerely apologize for the confusion regarding your room type, continental breakfast inclusion, and additional charges. We understand your frustration and want to assure you this doesn't reflect our usual guest experience. To ensure transparency, we strive to clearly outline these all taxes and fees during booking and we apologize if Universals booking site did not clearly identify them or included them when you were quoted. We will make sure to reach out to them so that this information is clearly posted on their end. We do hope you consider us in the future so that we can provide you with the exceptional service you deserve! Sincerely, The Hilton Universal Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Myron W wrote a review 15 Apr
1 contribution
I wanted to thank specifically a very sweet waitress, Gretel, that gave our large family excellent service and with such a warm personality! Also worth thanking is Kevin Finister director of operations for making our stay easier. I had trouble with the toilet clogging up and for some unknown reason the shower knob was a challenge. Kevin in maintenance took care of the toilet quickly, that was much appreciated. Mr. Finister extended a gesture of goodwill from the Hilton Hotel that was applied towards our tasty breakfast! Thank you. This won’t be complete without acknowledging Roger the very talented guitar player that made our meal very relaxing !!! Thank you all very much!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Universal, Owner at Hilton Los Angeles / Universal City
Responded 5 days ago
Myron, Thank you for sharing this wonderful review! We're delighted to hear Gretel, Kevin, and Roger made your stay with us so enjoyable. Gretel's warm personality and Kevin's prompt service exemplify the Hilton hospitality we strive for. We'll be sure to recognize their outstanding efforts. Regarding the toilet and shower knob, we apologize for the inconvenience these caused. We're committed to providing well-maintained guest rooms and appreciate Mr. Finister's gesture of goodwill. Thank you again for choosing Hilton Universal. We hope to welcome you back soon for another relaxing stay. Sincerely, The Hilton Universal Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$2,013 - HK$3,031 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton los angeles / universal city hotel los angeles, hilton universal city, universal hilton, los angeles hilton
LOCATION
United StatesCaliforniaLos AngelesUniversal City Area / Central L.A
NUMBER OF ROOMS
495
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON LOS ANGELES / UNIVERSAL CITY - Updated 2024 Prices & Hotel Reviews (CA)

Frequently Asked Questions about Hilton Los Angeles / Universal City
Which popular attractions are close to Hilton Los Angeles / Universal City?
Nearby attractions include The Wizarding World of Harry Potter (0.4 km), Universal CityWalk Hollywood (0.5 km), and Jurassic Park The Ride (0.4 km).
What are some of the property amenities at Hilton Los Angeles / Universal City?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Los Angeles / Universal City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Los Angeles / Universal City?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Los Angeles / Universal City?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Los Angeles / Universal City?
Conveniently located restaurants include Bubba Gump Shrimp Co., Good Neighbor, and Three Broomsticks.
Are there opportunities to exercise at Hilton Los Angeles / Universal City?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hilton Los Angeles / Universal City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Los Angeles / Universal City?
The staff speaks multiple languages, including English, Spanish, Chinese, and Filipino.
Are there any historical sites close to Hilton Los Angeles / Universal City?
Many travellers enjoy visiting Greystone Mansion and Park (6.2 km), TCL Chinese Theatres (4.1 km), and Hollyhock House (7.1 km).
Does Hilton Los Angeles / Universal City have any great views?
Yes, guests often enjoy the mountain view available here.