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Sheraton Gateway Los Angeles Hotel

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6101 West Century Boulevard, Los Angeles, CA 90045-5310
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (532)
360
Panoramas (39)
Room & Suite (327)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 02/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Gateway Los Angeles Hotel
Updated 02/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#76 of 402 hotels in Los Angeles
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Situated just minutes away from LAX, Sheraton Gateway Los Angeles Hotel offers travelers an unbeatable mix of convenience and comfort. Enjoy free WIFI and a free shuttle to and from Los Angeles International Airport when you stay at our hotel in Los Angeles, California. Settle into our thoughtfully designed, recently renovated hotel accommodations and relax. As a result of its extensive transformation, our hotel boasts refreshed accommodations, luxury amenities - including a heated outdoor pool and fitness center, superb meeting and event facilities, and proudly brewing Starbucks in the lobby. Whatever you need during your visit, we're sure you'll find it at Sheraton Gateway Los Angeles Hotel.
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Full view
Property amenities
Paid public parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Wine / champagne
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Bottled water
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
44Car recommended
Grade: 44 out of 100
53Restaurantswithin 1 km
1Attractionwithin 1 km
1646Reviews58Q+A100Room tips
Traveller rating
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Popular mentions
Michelle R wrote a review 1 Jun
1 contribution
Great customer service, rooms are very clean . Love staying there. Very accommodating with availability. Staff is very nice. Starbucks in the lobby very convenient as well. Rooms are spacious and nice.
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Date of stay: May 2021Trip type: Travelled solo
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Response from Hotel Management, Owner at Sheraton Gateway Los Angeles Hotel
Responded 1 week ago
It was excellent to read your overall stay was flawless here at the Sheraton Gateway Los Angeles Hotel. We look forward to your future trips!
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stelar13 wrote a review 1 Jun
2 contributions
Not only are the beds heavenly, the rooms are always cleaned to perfection, Starbucks coffee in the room, great showers & its quiet in the halls- I can sleep during the day! The lobby’s are clean, the parking is great. I stayed for an extended time (over 8 weeks) & not once was anything a miss. Bernita, Maricela, Mary are always so helpful & accommodating . Super convenient Starbucks for grab & go breakfast. As most of us have experienced, wifi means everything when your in a zoom meeting & not once did the wifi ever drop! Love the mini fridges & complimentary water bottles. Thank you Sheraton for classic 5 star hospitality! Because of this stay, I became a Bonvoy member & tried 2 more Sheraton properties in NorCal! Bravo!
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Date of stay: May 2021Trip type: Travelled on business
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Response from Hotel Management, Owner at Sheraton Gateway Los Angeles Hotel
Responded 1 week ago
We were happy to exceed your expectations during your extended stay with us at the Sheraton Gateway Los Angeles Hotel, and we will convey your compliments to our staff, especially Bernita, Maricela, and Mary for their impeccable service. Revisit soon!
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roadwarrior2059 wrote a review May 2021
San Diego, California6 contributions2 helpful votes
I have stayed here many, many times over the decades. Love the hotel, rooms, service etc. The only problem with the last number of stays over the last 6 months is that they don't seem to care about the crowds pushing to get into and filling up the elevators to the max (Covid!). I don't believe a few are out of service for such a long time. They must have decided to stop using 2 out of the 5 available.
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Response from Hotel Management, Owner at Sheraton Gateway Los Angeles Hotel
Responded 1 week ago
As a repeat guest, your feedback is important to us. We are pleased to know that you have always loved your experiences at Sheraton Gateway Los Angeles Hotel. Though, it's disappointing that this time around wasn't as enjoyable as it should have been. It's unfortunate when there is a lapse in elevator service, and we move quickly to resolve it. However, we regret any innocence you endured as a result. Guest safety is important to us, and we hope you'll continue to visit as we're confident your next stay will be just as lovely as times past.
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courtney m wrote a review May 2021
11 contributions6 helpful votes
The sweet lady named Co-co at check-in was great. The restaurant manager/ bartender was horrible. Rude and hateful. So very unprofessional. She really had no business bartending because she didn't know how to pour or mix and became aggressive when her mistake was very nicely pointed out. Drink was 16.00 so, yeah...I'm going to say something. She then said we couldn't sit inside unless we ordered food. We had already ordered food and ate it out by the pool. We moved in because we had a baby with us and she was getting too hot! I mean the nerve of this lady! There were several tables of other people drinking cocktails without food. I then went up to a few tables and asked if they had ordered food and they all said no. She was caught in a complete lie. BAD bad BAD. I complained to cooperate.
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Date of stay: April 2021
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Response from Hotel Management, Owner at Sheraton Gateway Los Angeles Hotel
Responded 1 week ago
Thank you for being our guest. While we are grateful you have rated our property so highly, we are disappointed by the interactions you had with a team member. This does not reflect the type of service we aim for at Sheraton Gateway Los Angeles Hotel, and we can assure you we will work to better. Thank you for sharing your experience with us, and hopefully, we will have another opportunity to impress you in the future.
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DanNYC wrote a review May 2021
New York City, New York5 contributions
I hadn't stayed at this property in more than a year due to the pandemic, but my travel is picking up again. While the lobby, rooms, and check-in staff are all as they were (very good), that's about where it ended. The hotel itself was so noisy, with multiple loud gatherings (with music blasting) happening at once, people noisily shouting at each other in the hallways. With the lounge closed for Titanium members' breakfast, they offer a voucher to the lobby Starbucks. OK, I thought. That's understandable. Until I got to the Starbucks, and was told that the voucher is only good for one medium plain coffee (no espresso drinks), and one regular pastry (like a croissant...no breakfast sandwiches). Just incredibly inadequate, cheap, and a real cutback and devaluation. It's also a contrast to other Marriott Bonvoy properties in the same area, which are offering much more substantial breakfasts for elites. I worry this property is going to hang on to the cutbacks as long as possible to cut costs, but that means it's not really a property worth staying at, when there are other airport hotels in the Bonvoy network at the same price point offering more substantial benefits.
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Date of stay: May 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
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Response from Hotel Management, Owner at Sheraton Gateway Los Angeles Hotel
Responded 2 weeks ago
We were happy to welcome you back, but we can't help but feel disappointed that your experience with us let you down. We understand that our updated guidelines have meant a change in how some services are offered, and we regret if the process fell short of expectations. Your feedback is important to our Management Team and will be used to see how we can improve. It is our hope to have another opportunity to provide you with an improved experience.
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PRICE RANGE
US$133 - US$228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton gateway los angeles hotel los angeles, sheraton los angeles, los angeles sheraton
LOCATION
United StatesCaliforniaLos AngelesLAX Area / Westside
NUMBER OF ROOMS
803
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Frequently Asked Questions about Sheraton Gateway Los Angeles Hotel
Which popular attractions are close to Sheraton Gateway Los Angeles Hotel?
Nearby attractions include Sam First (0.2 km) and LAX Theme Building (1.1 km).
What are some of the property amenities at Sheraton Gateway Los Angeles Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Gateway Los Angeles Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Gateway Los Angeles Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Gateway Los Angeles Hotel?
Yes, paid public parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Gateway Los Angeles Hotel?
Conveniently located restaurants include Aliki's Greek Taverna, In-N-Out Burger, and Zpizza.
Are there opportunities to exercise at Sheraton Gateway Los Angeles Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Sheraton Gateway Los Angeles Hotel have an airport shuttle?
Yes, Sheraton Gateway Los Angeles Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Gateway Los Angeles Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Gateway Los Angeles Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Gateway Los Angeles Hotel?
The staff speaks multiple languages, including English and Spanish.