Los Angeles Airport Marriott

Los Angeles Airport Marriott

Comfortable Marriott room
Traveller (1115)
Room & Suite (479)
Hangar 18 at the Los Angeles Airport Marriott
Dining (111)

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About

4.0
#116 of 364 hotels in Los Angeles
4.3 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Discover spacious rooms, innovative amenities and a sophisticated atmosphere when you book a stay at the luxurious Los Angeles Airport Marriott. Our Los Angeles, CA, hotel near LAX offers a complimentary shuttle service to the airport, less than 1.5 miles away. Other nearby points of interest include SoFi Stadium and Entertainment District, the Forum, the Coliseum, Manhattan Beach, Santa Monica, Hollywood Park and more. Guests can enjoy five distinctive food and beverage outlets, a well-equipped fitness center and a tropical outdoor pool.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court offsite
Free airport transportation
Business Centre with Internet Access
Valet parking
Paid private parking on-site
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Snack bar
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.

Location

5855 West Century Boulevard, Los Angeles, CA 90045
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 71 out of 100
71
Los Angeles Intl Airport
Long Beach Municipal Airport
25.7 km
See all flights
3,512Reviews90Q+A100Room tips
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Detailed Reviews
mahaish r wrote a review Sept 2021
3 contributions4 helpful votes
4.0 of 5 bubbles
The hotel is super close to the airport (almost walking distance) and surprisingly there were no noise issues being that close. We had a balcony with a view of the pool which was awesome ! They have a lot of offer at this hotel from 3 restaurants and a STARBUCKS in the lobby to stores where you can purchase a quick outfit. The down side to my stay was that there was ONLY HOT water so if you like cool showers you’ll have a complain. Housekeeping never left us new towels even tho we asked everyday for 5 days we had to call down daily to get new ones but they got them to us in a timely manner. We were in LA to get good food and to see the cities unfortunately every time you go somewhere you have a 40 minute drive all the way back to the airport even if you’re in downtown LA (Not the hotels fault). Parking was very pricy 50$ a night which I feel should be a bit lower since you have to park yourself and parking was a bit hard to find in the lot. Pool was amazing and even had a poolside bar. Over all we enjoyed our stay but unfortunately this hotel was wayy out of the way for what we had planned. Highly recommend if you’re on business to stay here.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Agency / Consultant at Los Angeles Airport Marriott
Responded 9 Sept 2021
Hello mahaishr, Thank you for reviewing your time at Los Angeles Airport Marriott. We appreciate you pointing out specific items that you loved, specifically our quiet guest rooms, and also areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Thank you once more. We look forward to the opportunity to welcome you back soon. Jeff Hart General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Conrad P wrote a review Jun 2021
2 contributions5 helpful votes
3.0 of 5 bubbles
I arrived early from the East and the hotel was willing to accommodate my early check in if I paid for a room upgrade to a balcony room

Room number 1 was a smoke filled mess. I took my luggage back down to the lobby and asked for a room change. They apologized and gave me keys to a new room

Room number 2 wasn’t clean. The bed was unmade, towels used and trash cans hand not been emptied. They offered to pay for the upgrade

Room number 3 was a tiny room on the 12th floor that had no balcony so I returned to the front desk again and was told is was a junior suite. The living space was smaller than the room I requested. They put a $50 credit on my account

Room number 4 was a cleaned room with the balcony view. Please note that the staff was professional, polite and accommodating. I was calm and felt they were doing their best. There were no towels, shampoo, or soap in the room so I found a hotel staff member in the hall way and they gave me supplies for my room. I returned to the front desk and asked for the room to be serviced for my four day stay. Like many hotels, they will not clean your room unless you ask.

A friend of mine is a JM at a JW hotel and said that the pandemic has hurt hotel’s ability to find staff. He offered to contact the GM of the hotel, but I declined since the staff took immediate action and treated me like I mattered. I can tell you that does not happen all of the time.

The room really needs a refresh and most notably the carpets are a mess, especially near the balcony area.

I ate in both of the hotel restaurants and the waiters were great in both, especially Elvis in the JWSteakhouse. The steakhouse was a surprise and the recommended crab cakes were actually some of the best I’ve had with little filler and cooked perfectly.

Here’s to hoping the rest of the stay improves and I’ll update this if the hotel does not live up to it’s promises.
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Date of stay: June 2021
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Ask for a room that has a balcony
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bruce M wrote a review Dec 2019
Athens, Georgia, United States33 contributions48 helpful votes
5.0 of 5 bubbles
Stayed here just before a family Christmas cruise leaving from the pier in San Pedro. Rented a car from Dollar-rentacar and after returning it the second day was able to walk back to hotel. Check-in was a breeze and the staff people were very friendly. Room was modern and very clean. We had a balcony overlooking pool and courtyard (Folks were in the pool and hot tub in December, and enjoying it.) Three restaurants just off of the lobby area. Convenience store located just past the lobby near elevators. Easy checkout and took a ride share at $26 to get to Cruise Ship pier. We also took advantage of hotel pickup for a guided bus tour of LA and Hollywood. Very short walk to Carls Junior restaurant for reasonable priced breakfast. Randy's Donuts is a short drive away and worth it for some great Donuts from a nostalgic donut shop. Signage in L.A. to get on a Freeway is awful. Motorcycles will pass you on the freeway in between stopped cars so watch your rear view mirror. We did not notice any airline traffic noise except when balcony door was open. Highly recommend!
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Date of stay: December 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Recommend a room overlooking courtyard and pool.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lcjt01 wrote a review Jan 2022
Omaha, NE232 contributions129 helpful votes
2.0 of 5 bubbles
I stayed in room 1218 for one night. The room is for those with disabilities. Had an ok view. The bed was comfy. There is a mini fridge. The room says it has an in-room safe but I looked all over for it and could not find it. When I checked in the front desk did not tell me anything about the breakfast or where it's located at. So when it came to breakfast time I had to go back down to the front desk to find out when and where breakfast is and found out it was on the 18th floor. As someone who has a minor disability and a Platinum Elite member having to walk all over the place to find breakfast should not happen. Also, when I checked in the front desk told me that my key card would get my car out of the underground parking. Well that was not the case, so I had to back up and find a parking spot in order to walk back up to the front lobby desk. That's unacceptable especially with someone who has a minor disability. Also, a guest should not have to deal with valet when all the guest wants to do is bring their car close to the main entrance in order to load their luggage in and then check out. Valet told me I had to give them my car key or I could park in the self-parking where I would have to pay for parking and I would have to haul my 2 heavy bags clear across a parking lot. I think there should be a spot for guests who are checking out to at least be able to park their car for less than 10 minutes in order to put their luggage in their car. Also, when I asked the concierge for a cart for my two pieces of heavy luggage they said they did not have any. When I checked in I noticed 2 carts but when I asked for a cart I was told they had none. For a hotel this large there should be at least 4 or 5 luggage carts readily available. so I had to haul heavy luggage down to my car and having a minor disability is not easy so unacceptable. Also, in the underground parking, there were huge puddles of water that should be looked at and taken care of. People do not want to park in puddles of water or have to walk clear across in order to avoid the water. Not happy with my stay.
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Date of stay: December 2021
1.0 of 5 bubblesValue
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Make sure this hotel is friendly for those with disabilities as I did not get that feeling.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Agency / Consultant at Los Angeles Airport Marriott
Responded 2 Jan 2022
Dear lcjt01, Thank you for being a valued Marriott Platinum Elite member. We sincerely apologize for not meeting your expectations during your visit and for the concerns you encountered with our staff and service. Our hotel is known for its careful attention to detail and outstanding hospitality, and we sincerely apologize that this was not your experience. We have shared your observations appropriately for immediate attention. We will also look into the parking concerns you raised as we are continually striving to ensure a flawless visit for every guest. We are grateful for your patience, and we hope we have another opportunity to welcome you again and provide you with a more favorable impression of our hotel. Kindest regards, Hotel Guest Relations Team
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Lisa H wrote a review Nov 2021
San Jose, California35 contributions49 helpful votes
2.0 of 5 bubbles
The service has become non existent. The app no longers gives you key access, it no longer delivers things to your room like extra towels. They really aren't into providing any service at all. Even calling the front desk gets you... nothing. And yet they aren't a cheap place to stay at. So this is completely unacceptable. If you expect anything resembling a full service hotel, don't come here.
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Date of stay: November 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Agency / Consultant at Los Angeles Airport Marriott
Responded 28 Nov 2021
Dear AuntieM42, Thank you for choosing us for your recent visit. We are genuinely sorry for the service issues you had. We strive to provide excellent service from each member of our team, and we are grateful for the feedback that helps us elevate our guest experience. We have shared your concerns with the appropriate individuals, and we are grateful for your patience. We hope you will consider staying with us again; it was a pleasure hosting your visit. Kindest regards, Hotel Guest Relations Team
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AlexisRF wrote a review Sept 2020
Chicago, Illinois889 contributions312 helpful votes
2.0 of 5 bubbles
After travelling for more than 10 hours from Bora Bora and a perfect stay at the St Regis resort, I decided to stay in this property for my lay over. I usually stay at the Sheraton Gateway but was reading negative feedback so decided to try this one (see my separate review for that property).

I have contacted the property before check in and spoke with Evelyn and she said that the inventory was not bad and should have no problem checking in early especially being a platinum member. I arrived around 10 am and there were 2 people in the front desk. One of them seemed very efficient and my vibe meter was off with the other one. Im super tired and really have no strength to deal with lack of customer service skills so I prayed that I dont end up with that one. However as fate had already predetermined it for me I ended up with Heather Trejo. I got all my stuff ready, credit card, drivers license but I was not able to print a form that I need for my special rate which is never an issue for other properties. The moment she heard I didnt have a print out she already made a sigh and gave me her email address which she spelled quickly so I had to ask again and again. I even said that I apologize for being slow ive just been travelling for 10 hours. No reaction! She just made these dance moves with her shoulders while waiting for the email to arrive.
Instead of engaging with me, she was just tapping the keyboard and continue making her upper body subtle dance moves. Her colleague asked her whats going on, she said she was just waiting for the email. At that point, I gave her my phone and said, here type your email address. She did and she got the email. It was the longest check in for an empty hotel and compared to the rate her colleague handles the check ins. I tried to ignore all this and at some point she gave me the keys. I specifically requested 2 beds and when I walked in the room, she gave me one bed. WOW! At this point, ive had it, I called the front desk and spoke with Tammy who was very helpful. She gave me options but at the end I just said I wanna check out This is how important service is to me. I can stay in a mediocre hotel but if the service is excellent, they get extra points from me. I even asked who the manager is, Monica Cardero and she said she will leave her a message so she can call me back, she never did. A week after I got a charge for this 15 min stay which I was told I wouldnt be charged. I spoke with someone from accounting, Estella I believe and she took care of this immediately. It hard for me to even look at the positive points in this hotel when my first impression from Heather's club attitude service ruined my entire stay. Good Luck calling the property, the wait can be very long.

And please dont use COVID as an excuse for my experience. Get Heather and Monica in a customer service training plan or find someone else who can do their job. These people are the face of the brand. As a platinum member and a loyal Marriott customer who has stayed in hundreds of properties worldwide, it bothers me to see this poor and unprofessional quality of service. And NO I wasn't expecting a St Regis level of service but a Marriott 4 star level at a minimum
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Date of stay: August 2020
1.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jon wrote a review Jan 2020
Boston, Massachusetts278 contributions97 helpful votes
4.0 of 5 bubbles
Nothing fancy but the bed is perfectly comfortable and blackout shades are appreciated by the jetlagged. The main selling point of this hotel is its close proximity to the airport, reached via a complimentary shuttle. When doing business travel it is an affordable and convenient option as a temporary base for accessing much of the LA area.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Evan D wrote a review Apr 2022
3 contributions1 helpful vote
1.0 of 5 bubbles
This was honestly the worst Marriott at which I've ever stayed. I checked in prior to a meeting I had that evening, after a 6 hour flight I was hoping to take a shower only to be told the hotel has no running water. The worst part is that it was scheduled maintenance but they booked rooms anyway and didn't tell people until they arrived. The front desk was offering water bottles to shower and brush your teeth. The first room I checked into smelled badly of cigarettes and there was just so much trash littering the hallways. I highly recommend staying away from this hotel and as a Bonvoy Gold Elite member, I'm considering a switch to Hilton altogether.
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Date of stay: April 2022
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Agency / Consultant at Los Angeles Airport Marriott
Responded 15 Apr 2022
Hello MetsFanBklyn, Thank you for being our guest and for sharing your review online. We sincerely apologize for not exceeding your expectations and providing you with the perfect stay that you deserve. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Although your experience is not typical of our service delivery, we obviously have room to improve, and we assure you we will. We hope you will consider giving us the opportunity to make it up to you on a future visit. Kindest regards, Hotel Guest Relations Team
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conradusa wrote a review Jul 2021
Indianapolis, Indiana161 contributions62 helpful votes
2.0 of 5 bubbles
I always try to keep these reviews clinical so that readers can focus on their needs.
This hotel needs a refresh. Like many hotels and restaurants it's not ready for life after the pandemic. They are short staffed.
When I checked in the first room smelled badly of smoke. The hotel sent someone to check and agreed.
This is a no smoking hotel but patrons who smoke often use the balcony's and then re-enter the room.
Room 2: The next room wasn't cleaned and I returned to the front desk again.
Room 3: Had people in it
Room 4: This room was good, but had no towels, soap, or other amenities.
Each time the front desk was exceptional and at no time did they make me feel like this was my problem.
The room was clean except for the carpet which is old and quite a mess.
The balcony's cleaned and so people drag that dirty back into the carpet and room.
Please note that this hotel is charging full price without full service.

Food: There is no room service and you must ask to have your room cleaned.
I ate at both restaurants and they were very good with fantastic service and quite expensive.
There is a great steak house in the hotel and my waiter, Elvis, was fantastic.

Gym: The gym was clean and the equipment worked. It is small so you will be working out around other people.

Pool: Pool was clean and the pool area was well kept. I never saw more than 20 people at the pool and i was there for 5 days. My bill was not correct on check out but the front desk staff corrected it without question.
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shaunna C wrote a review Aug 2020
14 contributions32 helpful votes
5.0 of 5 bubbles
I was pleasantly surprised at how well this hotel is coping with the pandemic. I checked out of another airport hotel and showed up here without a reservation. I ended up extending my stay due to the service and this experience has me rethinking my points loyalty!

The staff was pleasant and in good spirits. They all seemed appreciative to have guests as their occupancy has decreased. I observed enough management, staff, and regular cleaning staff around the property.

Although I was working the pool area was great and had some quiet times during the week, so I was able to work outside occasionally.

I really appreciated the front desk clerk letting me check in early. The Starbucks male worker was very friendly. Kinkos onsite was fantastic. The bartender in the evening and the poolside server. I spent one day poolside and they offered poolside service during the afternoon with very good response times which contributed to a relaxing experience.

The rooms are dated, but they were clean and have balconies. The hotel is close to the airport but the plane travel is not too disturbing.
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Date of stay: July 2020
3.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Vegetarian Options, Starbucks and Kinkos onsite, Great pool, balcony rooms, poolside service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from candida6752
Eureka, California91 contributions52 helpful votes
I think they'll take any VISA card. I have used my debit card to check in ay many hotels.
LCD1812 asked a question Dec 2022
Guildford, United Kingdom10 contributions2 helpful votes
Does the shuttle operate between the hotel and the port at San Pedro to pick up a cruise? Any thanks
Answer from Bill W
Dallas, Texas840 contributions377 helpful votes
The Marriott LAX 'airport shuttle' is just that - continuously looping the LAX airport terminals and the Marriott LAX hotel. It's about 20 miles one-way from Marriott LAX to the San Pedro cruise terminal, and would take Uber/Lyft about 45 minutes one-way (depending on traffic).
Answer from Mel
Dallas, Texas6 contributions1 helpful vote
Most hotels do but call to be sure. If they don’t; download an app called “Luggage Hero” and you can drop off your luggage to local LA locations (they are bonded) and for a small fee they hold your bags. I did it in NYC once because I had 6 hrs to kill before a flight - cost me about $12. Definitely worth it. I didn’t have to walk around Manhattan with a suitcase.
RickD774 wrote a tip 14 Jun
Chicago, Illinois185 contributions117 helpful votes
4.0 of 5 bubbles
"The Parking is a little funky since the gate does not always cooperate. Also be sure to visit the pool area, it is clean and beautiful."
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Robert M wrote a tip May 2024
New York City, New York165 contributions126 helpful votes
2.0 of 5 bubbles
"Avoid rooms that are on low floors far from the lobby. Our room always a 5 minute walk."
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Justin H wrote a tip May 2024
Houston, Texas64 contributions67 helpful votes
5.0 of 5 bubbles
"Perfect overnight stay at LAX. You will be well rested. Worth the extra money. "
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Frqflier wrote a tip Apr 2024
Brooklyn, New York649 contributions714 helpful votes
3.0 of 5 bubbles
"Be very aware of additional fees!"
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K_J wrote a tip Apr 2024
3 contributions
5.0 of 5 bubbles
"Take advantage of the complimentary shuttle service to and from LAX!"
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Not the right property for you?
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PRICE RANGE
HK$1,586 - HK$2,023 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
los angeles airport marriott hotel los angeles, los angeles marriott, marriott los angeles airport
LOCATION
United StatesCaliforniaLos AngelesLAX Area / Westside
NUMBER OF ROOMS
1,004
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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LOS ANGELES AIRPORT MARRIOTT HK$1,461 (H̶K̶$̶1̶,̶5̶9̶4̶) - Updated 2024

Frequently Asked Questions about Los Angeles Airport Marriott
What are some of the property amenities at Los Angeles Airport Marriott?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Los Angeles Airport Marriott?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Los Angeles Airport Marriott?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Los Angeles Airport Marriott?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
Are there opportunities to exercise at Los Angeles Airport Marriott?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Los Angeles Airport Marriott have an airport shuttle?
Yes, Los Angeles Airport Marriott offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Los Angeles Airport Marriott have airport transportation?
Yes, Los Angeles Airport Marriott offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Los Angeles Airport Marriott?
Yes, dry cleaning and laundry service are offered to guests.
Does Los Angeles Airport Marriott offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Los Angeles Airport Marriott?
The staff speaks multiple languages, including English and Spanish.
Is Los Angeles Airport Marriott accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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