Residence Inn by Marriott Los Angeles LAX / Century Boulevard

Residence Inn by Marriott Los Angeles LAX / Century Boulevard

Wally the Butler
Traveller (522)
Room & Suite (161)
Residence Inn Los Angeles LAX/Century Boulevard
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About

4.5
#46 of 363 hotels in Los Angeles
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Value
The Residence Inn by Marriott Los Angeles LAX / Century Boulevard offers contemporary amenities and genuine hospitality less than a half-mile from Los Angeles International Airport. Our 231 elegant suites are the largest among LAX hotels and feature a full kitchen and spacious work areas. Leisure travelers, business travelers and families staying at the Residence Inn Marriott LAX will also enjoy a variety of complimentary amenities including a hot breakfast each morning, access to Wi-Fi throughout the property, and 24-hour shuttle service to and from the airport running every 15-20 minutes. From our fitness center and heated outdoor pool to the contemporary meeting space, it's easy to see why our all-suite retreat is a hit. Located just a short drive from popular attractions including Manhattan Beach, Culver City, Venice Beach, Santa Monica, Beverly Hills, and Hollywood.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling offsite
Patio
Kids stay free
Car park
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Coffee shop
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Snack bar
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
24-hour security
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.

Location

5933 West Century Boulevard, Los Angeles, CA 90045-5471
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 63 out of 100
63
Los Angeles Intl Airport
Long Beach Municipal Airport
25.9 km
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1,283Review103Q+A100Room tips
Traveller rating
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Detailed Reviews
Bill G wrote a review Jan 2020
Tucson, Arizona797 contributions248 helpful votes
5.0 of 5 bubbles
This hotel is a few minutes east of LAX with a shuttle that is circulating almost continuously. Take the escalator outside of baggage claim to the second level and find a red hotel shuttle sign. We were lucky and only had to wait a few minutes for the hotel shuttle.
We arrived 3 hours before check in time but Derek(probably misspelled) greeted us warmly, took my cell phone and called when our room was ready. Excellent front desk!
The hotel is modern, clean, and updated. Our room had a great walk in shower, which is very much appreciated! Firm, comfortable bed.
The included breakfast was the normal faire. No complaints there.
Be aware that you will hear street noise from Century Blvd and the sounds of jets taking off from the airport.
There are several choices for food and drink nearby.
We will stay here again on any overnights at the airport.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from InterstateHotels, Manager at Residence Inn by Marriott Los Angeles LAX / Century Boulevard
Responded 20 Jan 2020
Bill G - we appreciate your time in posting comments about your experience at our hotel. Derek is certainly top-notch, and we've shared your feedback with him directly. We look forward to seeing you again soon on your next swing through the LAX area.
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Alecia C wrote a review Jun 2021
New York City, New York23 contributions39 helpful votes
5.0 of 5 bubbles
This is a wonderful hotel, just delightful and thoughtful at every turn. Airport hotels are usually a bare-bones necessity but we stayed here twice in one week and it was so comfortable and comforting both times. The rooms are enormous and so thoughtfully appointed with *everything* you could need - wine glasses, dish soap, clean new microwaves, huge TVs, dish towels. The housekeeper even built a little pyramid out of three perfectly rolled facecloths - which I know is a weird thing to mention but it was just such an unexpected touch at a hotel you would expect to merely be functional. The staff was so kind to us and made our two year old girl very comfortable, they went above and beyond to help us when they were short staffed. I will stay here whenever I come to LAX.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SVIHotel_Mgr, Manager at Residence Inn by Marriott Los Angeles LAX / Century Boulevard
Responded 22 Jun 2021
Thank you SO much for taking the time to write such a thoughtful review of our property. I'm so glad you had a great stay and were able to enjoy the tiny touches to make you feel at home :)
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MarylandTraveler75 wrote a review Jul 2021
Maryland175 contributions109 helpful votes
4.0 of 5 bubbles
The room was clean, and so were the public areas. The temperature controls worked well. We had the robot butler deliver snacks to the room and our son enjoyed that.

No plane noise in our room, nor any noise from Century Blvd (we were on the tenth floor), nor any noise from other guests.

The hotel seems to be letting people park in the check-in/check-out parking spots for more than ten minutes — a problem given that space is very tight as this hotel and the guest parking is in a garage in the back.
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Date of stay: July 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SVIHotel_Mgr, Manager at Residence Inn by Marriott Los Angeles LAX / Century Boulevard
Responded 25 Jul 2021
Thanks for the great review! We're glad you had an opportunity to meet Wally (our robot butler). Please visit us again soon, and thank you for your business.
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Paul Skala wrote a review Mar 2021
1 contribution4 helpful votes
1.0 of 5 bubbles
When we arrived everything was great. Staff was polite throughout the whole visit, however there were several issues. We were told we would get fresh towels each night and housekeeping everyday. We never got housekeeping throughout our 3 night stay and had to ask were to throw out our own trash and get our own towels each day. This is all fine if it’s COVID policy but you have to mention that to guests. When we mentioned it first, we were told no worries housekeeping comes every night they must have missed you. Then when we mentioned it the next day we were told housekeeping dosen’t come due to COVID. Our room smelled like marijuana through the nights as people near our room had to of been smoking. Again, all good I get were in LA but we had our 12 year old daughter with us, don’t recommend this place for families. Parking is ridiculous but you don’t have another option so I don’t think that’s the hotels fault. For the price of the hotel I think we would’ve gotten better service elsewhere, too bad the staff was so nice.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris D, Marketing at Residence Inn by Marriott Los Angeles LAX / Century Boulevard
Responded 10 Mar 2021
Skala2121 - thank you for taking the time to provide feedback about your recent stay with us, and we're sorry to hear that you were not 100% satisfied with your stay. Due to COVID-related safety protocols, we do not offer daily housekeeping services, which is noted at the front desk during check in. We have shared your comments with our team to ensure that this is communicated to all guests when at the front desk. We hope that you will consider staying with us again should your travels bring you back to the LAX area. Stay safe, Chris
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afgam wrote a review Dec 2021
Los Gatos, CA - Northern California - Bay Area181 contributions71 helpful votes
5.0 of 5 bubbles
I have stayed here several times especially to stay here to go to the BTS concert. It is the best place and quiet. I would highly recommend it.

There's a shuttle from the airport to the hotel and back.

There's a robot to bring stuff to your room if needed.

They serve breakfast and they require vaccination and Masks.

I would recommend staying here again if you can.

The laundry is free and remember to take your own laundry detergent and fabric softener.
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Date of stay: December 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Choose one away from the elevator.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katie Green, General Manager at Residence Inn by Marriott Los Angeles LAX / Century Boulevard
Responded 28 Dec 2021
afgam, thank you so much for staying with us this past December! We sincerely appreciate you taking a moment to share your experience with others. We look forward to your next visit to Los Angeles!
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Tasha c wrote a review Mar 2020
Nevada, Texas11 contributions30 helpful votes
4.0 of 5 bubbles
Had a wonderful stay at residence inn Marriott LAX. Please please don’t take the yellow cab as it is extremely expensive not worth it!!! It’s best to use UBER for getting around L.A. I was a bit disappointed with the cost of the the extra night I spend in the hotel. I booked to check out on Tuesday instead of Wednesday long and behold I was charged $178 dollars for the extra night which I think is extremely expensive and harsh considering that I was in their hotel for 3 days. Prior to this i was charged $160 which I think they should have just matched this rate to say the list!!!!!!!

The hotel is clean, specious and the breakfast is really good.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from InterstateHotels, Manager at Residence Inn by Marriott Los Angeles LAX / Century Boulevard
Responded 12 Mar 2020
Tasha c - we appreciate your time in posting comments about your recent stay with us. We understand that sometimes hotel stays can run longer than originally planned, and we were happy that we could accommodate your extension. Rates are set for individual days, and your additional night happened to be priced a little higher at that time. We enjoyed having you on property, and hope to see you again should your travels bring you back to the LAX area. Best, Chris
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Jennifer D wrote a review Mar 2020
Pagosa Springs, Colorado36 contributions49 helpful votes
1.0 of 5 bubbles
We are Bonvoy Ambassador Elite members and travel all the time. I also have used this app to book hotel rooms for my family without any problem. I made a reservation for my elderly parents, my dad is 85 and has to walk with a cane, and as they tend to be frugal and prefer to stay at military hotels that are $60/night, I told them I used points and that they could stay at a nicer hotel. I NEVER wanted them to find out what I was paying because they would be upset. However, this hotel ruined all of this and refused to allow my parents to stay here unless THEY paid for the room. When my Mom called, she kept offering to just pay it herself and I could tell how embarrassed she and my Dad were. Finally, after refusing any solutions we could come up with, the hotel made my old parents walk down the busy Century Boulevard with their suitcases in tow to a Marriott that WOULD accept them and allow us to pay using the credit card on file with the Bonvoy app.

The GM of this hotel, Katy Green, should be ashamed and embarrassed at how she treated a Veteran Naval Officer who can barely walk. She didn’t even both to get on the phone with us but had other Managers handle this situation. She and the Owner of this Franchise should be cut from the Bonvoy/Marriott program as they don’t begin to qualify for the level of service and human decency we experience at all other hotels in this category. I hope she finds another career because Hotel Management and Customer Care are NOT her skill set.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from InterstateHotels, General Manager at Residence Inn by Marriott Los Angeles LAX / Century Boulevard
Responded 4 Mar 2020
Jennifer D – thank you for taking the time to share your experience at my hotel. Words can’t express how terribly I feel after reading your post. My grandfather is a Purple Heart veteran and my father served as well. I sympathize with how stressful this must have been for you and your parents, and I’m sorry that we didn’t do better for them. Please know that I’m addressing this with my staff directly to make sure they are properly trained to handle these situations. I’ve also reached out to you privately so that I can learn more of your experience and make this right. I hope to hear from you soon. Respectfully, Katie Green General Manager, Residence Inn LAX
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Sad Hotel Guest wrote a review Jan 2022
3 contributions5 helpful votes
1.0 of 5 bubbles
TL;DR: Night staff are rude, outright hostile, avoid last minute bookings or late night check in/out.

Called the reservations line to make a booking at 3AM for that same night due to a flight delay. Finally arrived at the hotel at 4AM to be told the hotel was fully booked. I tried to tell the staff member that I had a booking that was just confirmed, but he refused to look up my name or credit card. Reservations line were supposed to send a confirmation email of my hotel booking but I hadn't received it, so I called them back. They tried to call the hotel to confirm, but the front desk staff member refused to pick up the phone even though I told him it was his reservations line. Once I got the reservations line to give me the booking confirmation number verbally, there was a room magically available on a booking the front desk alleged "only just came through". If we had believed him, we would have had to go to a different hotel at 4AM on a rainy and cold winter night. I have never had a hotel staff member flat out refuse to look up a booking, and have never been told a hotel was fully booked to then magically be given a room 20 minutes later. The front desk staff member never apologised, never admitted any mistakes, just kept maintaining that I didn't call the right hotel and that because he hadn't "spoken to me directly" there was no way he could have checked that I had, in fact, had a room booking. Room itself was big and clean, reeked of weed but otherwise was ok, but the outright hostility of the front desk staff during a difficult night for everyone involved was the big negative highlight of the entire stay. If you must stay at an LAX airport hotel, probably avoid this one, and especially avoid it early in the morning/late at night when hotel staff CBF even letting you in.
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Date of stay: December 2021
3.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Don't check in/out in the middle of the night, the night staff are cranky and rude
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katie Green, General Manager at Residence Inn by Marriott Los Angeles LAX / Century Boulevard
Responded 3 Jan 2022
sadhotelguest202, we are so sorry to hear about your experience upon arriving at our hotel. Thank you for taking a moment to share this with us so we can discuss this with our team and turn it into an opportunity. This is not our guests' typical experience at our hotel, we hope that you would give us another opportunity in the future!
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Dave R wrote a review Feb 2021
1 contribution3 helpful votes
1.0 of 5 bubbles
I truly believe that customer service is not only providing a good experience, its also relaying relaying pertinent information that may be missed by the average customer. With this said, when I arrived is was asked if wanted a parking pass, which I declined because I know the surrounding areas have street parking, with certain time restrictions. Initially I wasn’t cognizant of this particular parking restrictions, and after realizing the consequences I asked for a parking pass. The additional parking fee of 40.00 was never verbally revealed at check-in, or when it was issued. When I asked about the fee the reply told was “well it’s mentioned on our website”. This is true, but the feeling of being duped remained. The agent has clearly mentioned this before, which lets me know, the lack of a verbal reminder, was purposeful, and that’s wack. I clearly would have Walked an extra 50 feet with no parking restrictions, than having to pay 40.00. My great rate at 109.00 turned into 181.00. I am to blame for this, but I won’t be going back.
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Date of stay: February 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris D, Marketing at Residence Inn by Marriott Los Angeles LAX / Century Boulevard
Responded 22 Feb 2021
R9896HQdaver - thank you for your time in posting comments about your recent stay with us, and we're sorry to hear that you were not 100% satisfied with your stay. As you mention, our parking charges are listed in all points of sale, including the confirmation email. It is our intention to inform guests of the charges when parking is needed, so the exclusion of this verbal notice was an oversight that we'll address with our team. We hope that you'll consider staying with us again should your travels bring you back to the LAX area.
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ItchyFeetBTS wrote a review Oct 2022
Chicago, IL228 contributions171 helpful votes
4.0 of 5 bubbles
This is a hard review to write – I’m not sure exactly where to begin. Some of the problems were beyond their control, but not all of them. There had been some sort of a fire the day before we arrived, so they had no power except what they could get via an external generator. The air conditioning was not working and the windows wouldn’t open. They kept saying it would be fixed but it wasn’t, and a floor fan they provided just recirculated hot stale air. There were no lights in the halls except for emergency lighting and only 1 of the 4 elevators was working. We had requested rooms on the same floor as our traveling companions, but that didn’t happen. They did finally upgrade us so that we were on the same floor. Their offer for the rest of the problems was half off parking, $25 in hotel credit, OR 2500 points - or we could go elsewhere, but they would provide no help in arranging for another hotel – totally ridiculous.

As for the rest of it – the shower only had a half wall so we flooded the bathroom every time we showered. There was good counter space for toiletries and a tolerable amount of towel hooks and bars. None of the staff were wearing name tags. Breakfast was ok and the attendants were friendly. But we had to continually ask for food to be replenished – they weren’t monitoring it at all. There was no yogurt or cereal for 2 days. No English muffins, bagels or bread for toast. We had to give an ID as a deposit for the luggage trolley – really? They checked our traveling companions out early “by accident” and they had to keep re-keying their keys almost every day. We could never get the Wi-Fi connection to work. All of the personnel were really friendly, but nothing seemed to work efficiently.

After we completed a customer satisfaction survey sent out by Hilton, the General Manager did contact us and provide some additional compensation, which we appreciated.
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Date of stay: March 2022
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from C G
San Francisco, California87 contributions39 helpful votes
To the best of my knowledge, the parking is not free. It's a daily cost. However, the parking is right next door in a structure next to the hotel. It's very convenient to get to.
freofanx5 asked a question May 2023
Perth236 contributions32 helpful votes
When are your renovations complete?
Answer from Annie S
1 contribution
Good afternoon! Our shuttles run 24 hours a day approximately every 20-25 minutes. From the airport, head upstairs and look for the red Hotel Courtesy Shuttle sign. Our shuttle says Airport Center, Residence Inn and Embassy Suites LAX. We look forward to hosting you!
Kaarina, Finland457 contributions114 helpful votes
No News to call just walk to chattiin pick up location and be shure to choose the right shuttle
Vmangan25 wrote a tip 22 May
Redondo Beach, California12 contributions1 helpful vote
5.0 of 5 bubbles
"Great location, clean and awesome staff "
Read full review
Esther M wrote a tip 13 May
1 contribution
5.0 of 5 bubbles
"Ask for a room with runway view. "
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Robert S wrote a tip 11 May
1 contribution
5.0 of 5 bubbles
"Great location by LAX with complimentary airport shuttle."
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TheBird wrote a tip 10 May
5 contributions
5.0 of 5 bubbles
"Book the larger Queen/ Queen room for you family. Bigger than any suite I've stayed in."
Read full review
Ankur Gupta wrote a tip 5 May
Yokohama, Japan345 contributions22 helpful votes
4.0 of 5 bubbles
"UBER or others cabs could be expensive, rent a car if you would like to do day trips, traffic in LA could be a pain at times."
Read full review
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PRICE RANGE
HK$1,585 - HK$2,030 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Residence Inn Los Angeles LAX/Century Boulevard
LOCATION
United StatesCaliforniaLos AngelesLAX Area / Westside
NUMBER OF ROOMS
231
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RESIDENCE INN BY MARRIOTT LOS ANGELES LAX / CENTURY BOULEVARD - Updated 2024

Frequently Asked Questions about Residence Inn by Marriott Los Angeles LAX / Century Boulevard
Which popular attractions are close to Residence Inn by Marriott Los Angeles LAX / Century Boulevard?
Nearby attractions include Sam First (0.6 km), LAX Parking Curb Express (0.6 km), and Petgiftsforyou (0.6 km).
What are some of the property amenities at Residence Inn by Marriott Los Angeles LAX / Century Boulevard?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Residence Inn by Marriott Los Angeles LAX / Century Boulevard?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott Los Angeles LAX / Century Boulevard?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Residence Inn by Marriott Los Angeles LAX / Century Boulevard?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Residence Inn by Marriott Los Angeles LAX / Century Boulevard?
Conveniently located restaurants include Aliki's Greek Taverna, JW Steakhouse, and Zpizza.
Are there opportunities to exercise at Residence Inn by Marriott Los Angeles LAX / Century Boulevard?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Residence Inn by Marriott Los Angeles LAX / Century Boulevard have an airport shuttle?
Yes, Residence Inn by Marriott Los Angeles LAX / Century Boulevard offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Residence Inn by Marriott Los Angeles LAX / Century Boulevard have airport transportation?
Yes, Residence Inn by Marriott Los Angeles LAX / Century Boulevard offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Residence Inn by Marriott Los Angeles LAX / Century Boulevard?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott Los Angeles LAX / Century Boulevard?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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