Residence Inn Long Beach
4111 East Willow Street, Long Beach, CA 90815
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Avg. HK$1,548 /night, 11/3 - 11/4
HK$2,022
per night
HK$1,637
per night
HK$1,252
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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3.5
#19 of 54 hotels in Long BeachLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Book your stay at the Residence Inn Long Beach. Located in Long Beach, California, our hotel is close to the Long Beach Airport, Universal Studios Hollywood, and the Long Beach Cruise Terminal. Enjoy our amenities, which include a complimentary hot breakfast, a sparkling outdoor pool, and free high-speed internet.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Patio
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Parking
Public wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Snack bar
Banquet room
Meeting rooms
Salon
BBQ facilities
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Sun loungers / beach chairs
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
Quiet
Languages Spoken
English, Spanish, Filipino
Location
4111 East Willow Street, Long Beach, CA 90815
Getting there
Long Beach Municipal Airport
1.8 km•
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Los Angeles Intl Airport
28.6 km•
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Car Hire
16 Restaurants
within 1 kilometer
275Reviews8Q+A64Room tips
Reviews
Traveller rating
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- 54
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Detailed Reviews
EXCELLENT: Velia who works at the front desk and the grounds crew are literal lifesavers!! We’ve got a Springer Spaniel who has developed the crazy skill of opening locked doors and just so happens to be terrified of strangers. We came back to the hotel after Thanksgiving dinner to find our hotel door open and the dog missing. Both Velia and the grounds crew recognized our dog as “Staying at the Hotel” because they had seen me and my husband walking him. The grounds crew alerted Velia and the front desk. Velia managed to get Tre into the hotel lobby area but was unable to get him to come to her. She did her best to keep him inside as long as she could. He eventually escaped her supervision shortly before we arrived back at the hotel. Luckily, he stayed on the grounds and didn’t venture out onto the busy roadway. SI am happy to report he is safe, warm, and happy.
The Hotel Room Kitchen also saved our Thanksgiving. My sister was supposed to host our family dinner but became ill. I had to step in to cook most of the meal from the hotel and my mom hosted. The kitchen was perfect for saving our holiday and our family celebration!
Great gym with lots of workout options.
SUGGESTION: The only reason I am giving this hotel 4 stars is because there are no disinfectant wipes in the gym so you can’t clean equipment between people. The hotel is also not in the best neighborhood, and they do get what appears to be some “long-term” residents. Just something to be aware of if that is important to you or makes you nervous.
The Hotel Room Kitchen also saved our Thanksgiving. My sister was supposed to host our family dinner but became ill. I had to step in to cook most of the meal from the hotel and my mom hosted. The kitchen was perfect for saving our holiday and our family celebration!
Great gym with lots of workout options.
SUGGESTION: The only reason I am giving this hotel 4 stars is because there are no disinfectant wipes in the gym so you can’t clean equipment between people. The hotel is also not in the best neighborhood, and they do get what appears to be some “long-term” residents. Just something to be aware of if that is important to you or makes you nervous.
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: If you like a quiet room as for one on second floor and away from main entrance.
Bring your own...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Checked in on Saturday, September 10, 2022 and was coldly approached by Matthew ..(I won’t even use the term "greeted " because I didn’t get one). He walked slowly from the back room and and checked us in after asking a ton of unnecessary questions. While we were getting things together inside the lobby, he went back into the room and another guest walked up to the counter…he did not come back out for quite some time. Maybe we were interrupting his nap or something. He was just as cold to that guest as he was with us. His super dry, nonchalant, and lazy attitude was disgusting. The rooms are ok … ice maker was loud through the night but otherwise ok. Anyway, the next morning at breakfast I had the pleasure of interacting with Velia. She was beyond welcoming, very upbeat at 7am, and eagerly assisted me with things I needed. I was dreading going to breakfast if I had to interact with Matthew. So sad. But Miss Velia turned by stay into sunshine. Whoever hired her….give her a raise.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spent a few days at this property well in the Manhattan Beach area on business. Overall nice property. The configuration is a little odd. However, it works parking can be tight. Location of rooms to breakfast, but again made it work.
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diana Huerta Rivera , Owner at Residence Inn Long Beach
Responded 9 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I checked in late and all I wanted to do was shower and go to bed. I’ve stayed at this location many times and never once have had any complaints. This location needs to have a major update on American Disabilities Administration guidelines, as to my surprise, I was argued with and told a service dog still has fees for the stay. I don’t think anyone has ever charged someone for their wheelchair. This angered me. I carry documentation that I don’t normally need, but in case I do. I’ve never had such a closed minded person come up with reasons why I was charged. One of them included her telling me she also has a service dog and gets charged at hotels. If her dog is in fact a service dog then I told her that her rights are being violated as well. I’m tired and they still have not refunded my money. I hope I wake up tomorrow to finally see someone did their job and knows the laws.
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Date of stay: July 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is very close to the airport. About 10-minute drive. But that is all it has going for it. The rooms were okay but not super clean. The staff seemed bothered by the guests. You can definitely tell they are unhappy. We were in line to check in when the couple in front of us were frustrated in waiting and left. We got up to the counter and there was no one there. So, we moved to the far end of the counter and could see the desk clerk playing solitaire on their computer through the door. We loudly said hello several times before for they looked up. In the morning we had a super early flight and politely asked about getting breakfast early. They were already set up. But they refused and said we had to wait until opening time. I totally understand but I don't understand the curt response in asking a question. We did not feel welcomed at this hotel and will not return.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Super close to the Long Beach airport.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diana Huerta Rivera , Guest Services / Front Office at Residence Inn Long Beach
Responded 5 Apr 2023
I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience of is an isolated incident. I hope you choose to stay with us again, whenever your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently stayed in the penthouse over the weekend and the new renovated suites look great! I love how spacious the suites are. You don't feel cramped by being in a standard sized room. There is plenty of space to spread out and the penthouse suites can easily accommodate 5 people. The full kitchens with stoves and refrigerators are a huge plus. Shout out to Jesse at the front desk who checked me in and provided great customer service.
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Date of stay: June 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Check in was a breeze. Justin was so quick an d helpful with any questions or explanations. The rooms are clean updated and spacious. I have to bring up the excellent customer service I received from Justin. I was greeting a co worker in the lobby. She asked how everything was and I simply say everything great but I am gonna put in a request for a soap refill. Justin immediately said he was on it. He remembered my name and told me not to worry and it would be taken care of... THAT IS 5 STAR customer service right there. Fast forward a hour later as I am walking back to my room after help co workers there is a bottle of body wash at my room waiting for me. WOW. Truly felt cared for and listened too.. Excited for the rest of my two month stay..
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Date of stay: May 2023Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for 5 nights on business and it was a very nice. Good location and you can walk to certain places for food. The Hotel staff was very professional and knowledgeable about the local area. Justin Front Desk Team was a big help to me.
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Date of stay: March 2022Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Justin was extremely pleasant at check in , the room is large and clean . Justin called to see if I was ok after checking in to the hotel I felt safe . The kitchen area was very clean I am impressed The room is very large with nice kitchen area , dinning area. There is nice desk great for traveling,
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I enjoyed my stay here in Long Beach. Aja was so sweet. I’m not sure if that’s how you spell her name but she was there the night I checked in. She had excellent customer service that I haven’t experienced in a while and she also preceded to give me an upgrade which I was truly grateful for. I’m giving this review to make sure she gets her recognition. Jomari checked me in and he was great as well, very attentive. My room was nothing short of great with lots of space. I needed and appreciated the space given. Thank you so much.
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Date of stay: April 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is an old question, but I have stayed in many Residence Inn two bedroom suites and they all have doors to the bedrooms. A penthouse with a "loft" might be an exception but wouldn't be the rule.
I do not remember.
There is a Spires Restaurant on the corner of Willow and Lakewood. Probably less than a 10 minute walk from the hotel. You do have to cross a busy intersection to get there.
I did not eat at this restaurant, so I can't attest to the quality of their fare.
"Don't trust them to keep your reservation. Be prepared to have to drive across town. "Read full review
"If you like a quiet room as for one on second floor and away from main entrance. Bring your own lysol wipes with you to the gym"Read full review
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PRICE RANGE
HK$1,532 - HK$1,711 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn by marriott long beach hotel long beach
LOCATION
United StatesCaliforniaLong Beach
NUMBER OF ROOMS
216
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingRESIDENCE INN LONG BEACH - Updated 2024
Frequently Asked Questions about Residence Inn Long Beach
What are some of the property amenities at Residence Inn Long Beach?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Residence Inn Long Beach?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Long Beach?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Residence Inn Long Beach?
Yes, paid private parking on-site is available to guests.
Are there opportunities to exercise at Residence Inn Long Beach?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn Long Beach?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Long Beach?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Long Beach offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Residence Inn Long Beach?
The staff speaks multiple languages, including English, Spanish, and Filipino.
Is Residence Inn Long Beach accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.