Hotel Indigo Karuizawa, an IHG Hotel

Hotel Indigo Karuizawa, an IHG Hotel

18-39 Yashikizoe Nagakura, Karuizawa-machi, Kitasaku-gun 389-0111 Nagano Prefecture
Traveller (168)
Standard river view with view and bath
Room & Suite (49)
All day dining Kagaribi
Dining (14)

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About

4.0
#17 of 53 hotels in Karuizawa-machi
4.3 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.7 of 5 bubbles
Value

Welcome to Hotel Indigo Karuizawa, where our locally inspired design and experiences offer you an authentic perspective of one of Japan's most loved mountain retreat.

Discover the many stories of our neighborhood - from its humble beginnings as an Edo period town later established as a summer resort by western missionaries, to its status as a fashionable retreat for royalty, creatives, and intellects alike.

Our boutique hotel design is inspired by the town's sophisticated sensibility and abundance of nature. It boasts modern appeal with intriguing local design to beautifully capture the true spirt of this neighborhood where East meets West.

Our Hotel Indigo Neighborhood Hosts will share fascinating stories of Karuizawa past and present that will enrich your experience when you are both in the hotel and out exploring the local neighborhood.

At Hotel Indigo we welcome you with the very same warm hospitality which the local people of Karuizawa are so renowned for.

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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bicycle rental
Shuttle bus service
Meeting rooms
Spa
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Kids' meals
Open-air bath
Non-smoking hotel
24-hour front desk
Laundry service
Room features
Air purifier
Air conditioning
Room service
Safe
Bottled water
Coffee / tea maker
Minibar
Complimentary toiletries
Clothes rack
Refrigerator
Electric kettle
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Business
Luxury
Languages Spoken
Japanese
Hotel links
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Location

18-39 Yashikizoe Nagakura, Karuizawa-machi, Kitasaku-gun 389-0111 Nagano Prefecture
Name/address in local language
29Reviews0Q+A2Room tips
Traveller rating
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Detailed Reviews
Jonathan Foo wrote a review May 2023
Singapore, Singapore
+1
5.0 of 5 bubbles
Second visit to Karuizawa. This trip we decided to stay 2 nights at Indigo Karuizawa upon arrival in Japan. Indeed was a good choice. Friendly staff and lovely fire place at the reception area. Room was spacious, clean and modern. Shuttle service was provided to the shopping outlet and train station. Both of us really enjoyed our stay.
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lambert W wrote a review Apr 2023
Gold Coast, Australia
Hotel's Favourite
5.0 of 5 bubbles
From the time I walk into the lobby, the receptionist sat us down at the lounge with a welcome drink and check us in. We made a special request and they are ever so accomodating.
We decided to have dinner at the hotel's Kagaribi Italian Restaurant. The food is delicious, the ambience is warm and the service is what makes the dinner a 5 star experience.
I would like to specially thanks Mr Prithiviraj Booluck for making our dinner a memorable one.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manuel R wrote a review Nov 2022
5.0 of 5 bubbles
Perfect place to stay In Karuizawa. And close from the train station.
The hotel rooms are amazing as the Restaurant.
The food is so fresh (all from Local Farmers)
The highlight was the breakfast.
The staff is very very friendly.
The wine list is also very well made with great wines selection. Come here with Friends, familly and buisiness you will definitly have a wonderfull time.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TokyoSG wrote a review Apr 2022
Setagaya, Japan
5.0 of 5 bubbles
I really enjoyed my stay at this brand new hotel. Although it has been open for a couple of months, they have kept everything spotless. The lobby with open fire is beautiful and a comfortable area to have a drink and relax. The room itself was also incredibly clean and everything worked well including the WiFi. The hanten jackets were in the colours of the Ukranian flag which was a nice touch. The breakfast was good, as was the restaurant in the evening. The public bath was a nice place to soak after dinner. Service was good although it's clear the team was new and still training - I am sure this will change in time. Small criticim is there was no room service menu in the room. This was fine as it was on the TV but navigating to the menu needed Japanese skills. The architecture and general design is fantastic, as are the fittings and the carpets are just beautiful - same as all new IHG properties I think.
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Date of stay: April 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jon & Claire wrote a review Sept 2023
London, United Kingdom
4.0 of 5 bubbles
Italian restaurant Kagaribi on site is fab. Onsen also great and not busy. Rooms small but well thought out. Outdoor bar can be slow to serve when busy. Gym running machine is lethal and gym bike broken - aesthetics over function and all need replacing.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vhp565656 wrote a review Mar 2024
Metro Manila, Philippines
5.0 of 5 bubbles
Reached Hotel Indigo on Christmas Day. was pleasantly surprised by Hotel Indigo when i first walked in , the warm reception we got from the staff was friendly and accommodating.
The room we got was big and comfortable. very new and clean, staff was there to assist us.
everyone enjoyed our 3 night stay. the hotel cafe serves a wide array of food that suits our grandchildren's taste as well as adults like us.
one of our best christmas vacation!
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Date of stay: December 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeff Chan wrote a review Dec 2022
Hong Kong, China
5.0 of 5 bubbles
I just wanted to send a quick note to say thanks for the amazing service during my recent stay. Murakami at the front desk was a total lifesaver when I lost my wallet, and Nova at Kagaribi restaurant was the best - her veggie recommendations were spot on.
I'm seriously impressed by everyone at the hotel and will definitely be recommending you to friends and family. Thanks again and I can't wait to come back!
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Date of stay: November 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aditya S wrote a review Jun 2024
5.0 of 5 bubbles
The property is a work of art. The hotel is laid out beautifully and aesthetically instantly giving one a feeling of warmth.

It gets even better with the rooms. We stayed in the room with a private garden. Well spaced and beautifully decorated. Squeaky clean each day and amazingly done up.

The staff are very good, attentive and thoughtful. We were pampered and taken care of very well. Didn’t end up having food at the hotel.

Only downside is the distance from the city and the infrequent return shuttles later in the evening. But the staff arrange taxis for you at request!

Truly a great experience!
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Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
holqueen99 wrote a review Jan 2023
Singapore, Singapore
+1
5.0 of 5 bubbles
A modern hotel with great facilities and hospitality. Few minutes car ride from Karuizawa station. Two way shuttle provided by hotel throughout the day.
Room is very clean and spacious with a balcony. Coffee machine is provided in the room too.
Very good quality breakfast with eastern and western selection. I especially enjoyed the freshly baked croissants.
There is also a spa and onsen to pamper yourself.
Staff speaks good English generally and very helpful.
Won’t go wrong with this hotel
Read more
Date of stay: December 2022Trip type: Travelled with family
Room Tip: Book the shuttle bus in advance
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CCK324 wrote a review Nov 2022
Hong Kong, China
1.0 of 5 bubbles
I was trying to make a booking and sent some enquiries to the hotel reservation email. Received reply to my first email after 4 days, and no reply to my second follow up email at all. Very disappointed at the customer service.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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luvtravel03 wrote a tip Dec 2023
Sydney, Canada27 contributions50 helpful votes
5.0 of 5 bubbles
"Hotel shuttle was appreciated and can be found right outside the JR station"
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holqueen99 wrote a tip Jan 2023
Singapore, Singapore246 contributions77 helpful votes
5.0 of 5 bubbles
"Book the shuttle bus in advance"
Read full review
Not the right property for you?
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PRICE RANGE
HK$2,140 - HK$4,217 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuKoshinetsuNagano PrefectureKitasaku-gunKaruizawa-machi
NUMBER OF ROOMS
155
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL INDIGO KARUIZAWA, AN IHG HOTEL - Updated 2024

Frequently Asked Questions about Hotel Indigo Karuizawa, an IHG Hotel
Which popular attractions are close to Hotel Indigo Karuizawa, an IHG Hotel?
Nearby attractions include Karuizawa Iburu (1.1 km) and Sunrise Tennis Court (0.8 km).
What are some restaurants close to Hotel Indigo Karuizawa, an IHG Hotel?
Conveniently located restaurants include Dining Room Beaux Sejours, Toma, and Dog Dept Garden, Karuizawa.
Are there any historical sites close to Hotel Indigo Karuizawa, an IHG Hotel?
Many travellers enjoy visiting Tombo no Yu (5.5 km), Fomer Asabuki Sansohotel Suikyuso Hotel (2.7 km), and Nogami Yaeko Shosai (2.6 km).
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