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Renaissance Indian Wells Resort & Spa

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Traveller (664)
Room & Suite (209)
Pool & Beach (108)
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Overview
  • Excellent43%
  • Very good35%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“sandy beach”(49 reviews)
“cava restaurant”(36 reviews)
“sushi bar”(30 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Renaissance Indian Wells Resort & Spa
Offers from Renaissance Indian Wells Resort & Spa
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Reviews (1,283)
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1,248 results
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448
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81
56
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510
448
153
81
56
Show reviews that mention
All reviewssandy beachcava restaurantsushi barcorner roompool areagolf coursepalm springslarge hotellobby barresort feegreat for kidsnice resortself parkingresort spaspring breakplenty of lounge chairsmid week
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1 - 5 of 1,248 reviews
Reviewed 3 days ago

Great amenities. Clean and well equipped resort. Besides hot temperatures in the summer, Air conditioning works very well. I would recommend the stay in the fall/winter season. Way too hot for me in the summer time.More

Thank arleneavani
Response from TeamMarriott, General Manager at Renaissance Indian Wells Resort & SpaResponded 2 days ago

Dear arleneavani, Thank you for reviewing your stay with us and we are happy to read that you enjoyed your overall stay with us. We are very sorry to hear that the temperature while you were with us was too hot for your liking and...More

Reviewed 6 days ago via mobile

The Good: We enjoyed our beautiful, updated Star Suite. The Staff was extremely courteous and helpful. The hotel & grounds are beautiful. The bed was comfortable and having Netflix available on the cable/tv service was wonderful. We were there to attend a conference and the...More

Thank Visalgirl
Response from TeamMarriott, General Manager at Renaissance Indian Wells Resort & SpaResponded 4 days ago

Dear Visalgirl, Thank you for your review about our hotel. We are pleased knowing your overall stay was satisfactory and that our staff did an excellent job during your visit. We appreciate knowing where we have room for improvement and we apologize that we were...More

Reviewed 1 week ago

Would never stay there again. They charge $37 resort fee for stuff you never use. Ordered a room service meal (which was inedible) for $15 but when the bill arrived it was $23 and then you were asked to leave a tip. Lower lobby bar...More

Thank putterbug
Response from TeamMarriott, General Manager at Renaissance Indian Wells Resort & SpaResponded 1 week ago

Dear putterbug, Thanks for taking the time to evaluate our hotel and we are truly sorry your stay was not the positive experience you deserve. We never want a guest to leave with a negative opinion, and if given the opportunity, we would have taken...More

Reviewed 1 week ago

Service and staff definitely leave something to be desired. Folks there can't handle high volume conferences......food is subpar and prices are unreasonable! Was there for a conference, there were lots of folks and this hotel takes advantage and gouges any way it can. When you...More

Thank Melanie E
Response from TeamMarriott, General Manager at Renaissance Indian Wells Resort & SpaResponded 1 week ago

Dear Melanie E, Thanks for choosing us for your recent visit. We are truly sorry for the experience you had with us and that you were disappointed in the service you received from our staff. We strive to provide excellent service from each member of...More

Reviewed 2 weeks ago via mobile

Had a blast with the family. Celebrated my wife’s birthday. The rooms, the cocktails by the cool pool with the beach were all awesome. We really enjoyed the all the food at the buffet. The hospitality was great. We can’t wait to go back.More

Thank Enrique M
Response from TeamMarriott, Front Office Manager at Renaissance Indian Wells Resort & SpaResponded 1 week ago

Dear Enrique M, Thank you for choosing the Renaissance Indian Wells Resort & Spa and for celebrating your wife’s birthday with us. We are glad you thoroughly enjoyed your stay and especially appreciated our delicious food and outstanding customer service. We look forward to welcoming...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$137 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$137 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (664)
Room & Suite (209)
Pool & Beach (108)
Dining (19)
Business Centre & Event Rooms (2)
Questions & Answers
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jabawag2
30 March 2018|
AnswerShow all 4 answers
Response from Glaucia A | Reviewed this property |
Yes you do!
0
Votes
jedward10
21 March 2018|
AnswerShow all 11 answers
Response from RogerB89451 | Reviewed this property |
I would go Hyatt, only because the pool for kids seems better. The Hyatt has more pools, and a slide, which is more welcoming to kids playing in a pool. The renaissance pool seems more designed for adult use. The Hyatt does... More
1
Vote
anniedaniel323
26 September 2017|
AnswerShow all 8 answers
Response from Colette D | Reviewed this property |
No difference in room sizes. For best view ask for mountain view. The pool side can be noisy and the resort view is of the golf course but a huge parking lot as well so it's not that nice. I used to go to this place a lot... More
0
Votes
Room Tips
"4rth floor has a bad view of the roof, 6th floor is good"
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"I have stayed at different rooms around the hotel and they are all good."
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"Golf course views are great and no pool noise."
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"We had room with golf course view. Liked it."
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