Delta Hotels by Marriott Anaheim Garden Grove
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About
#1 of 21 hotels in Garden Grove
Location
Cleanliness
Service
Value
Awake refreshed at Delta Hotels Anaheim Garden Grove, offering free Wi-Fi and shuttle service to Disneyland Park. Rest in spacious rooms and suites. The hotel also features seven event spaces, an on-site restaurant and outdoor pool with food service.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Wifi
Paid internet
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Concierge
Convenience store
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English
Location
79Somewhat walkable
Grade: 79 out of 100
61Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
12021 Harbor Blvd, Garden Grove, CA 92840-4001
Getting there
Car HireSee all Garden Grove car hire
3457Reviews57Q+A100Room tips
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+1
The cleaning staff here at Delta Hotels is subpar, the front desk staff are okay as long as they like you. On multiple occasions my Titanium Elite Status has been completely ignored upon check-in. On this occasion they have ignored it and put me into a room that was clearly trashed by previous guests and the hotel staff neglected to maintain the room before releasing it back to the house. The door on the outside (hallway facing) had a hole punched in it. Inside the room the desk had cigarette burns, the closet doors were patched up, the coat hangers were falling off the wall, the sheer curtains were gone, TV didn’t work with any type of input options, couch had stains on it, the bathroom shelving was missing, and the phone didn’t work. They HAD to know what type of room they were putting me in and still tried to have me stay in there. I am completely insulted by the girl that checked me in. She recognizes that I am a regular guest as she knows my name and still put me in a room of poor quality. She takes forever when asking for requests, such as towels or new sheets. I am unable to list her name here as she doesn’t wear a nametag, and for obvious reasons. After getting to my new room, all the bath towels had stains on them and I didn’t notice until after taking a shower. It took housekeeping 30minutes to deliver new towels and then 2 hours later for water. I have stayed at this hotel consistently for the past 3 years and NEVER have experienced this level of insult and horrible customer service. Marriott Bonvoy likes to pride themselves on both hospitality and being a quality place to stay, in this case they completely dropped the ball.…
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yvonne Liu, General Manager at Delta Hotels by Marriott Anaheim Garden Grove
Responded 3 weeks ago
Dear J R. Thank you so much for taking the time out of your busy day to provide us with your valuable feedback. I have shared your feedback with the entire leadership team to see what it is we can do better so this will be an isolated incident. Sincerely, Yvonne Liu General Manager Delta Hotels by Marriott Anaheim Garden Grove
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
We checked in at the Delta Hotel in Anaheim Garden Grove. We're Marriott Bonvoy Platinum Elite members and received great recognition from this property. Wally (Front Desk) staff provided excellent customer service during our stay. Thank you! 5/5 Stars!
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Front Desk Staff, Guest Services / Front Office at Delta Hotels by Marriott Anaheim Garden Grove
Responded 21 Dec 2022
Thank you for your feedback. We look forward to your next stay with us. Front Desk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for our Thanksgiving/Christmas family vacation. From Nov 26th they Dec 2nd. The room was clean and comfortable. The beds were very comfortable and we came back to clean fresh towels everyday. The breakfast was delicious. The waiter and omelet cook were great. We stayed for 6 nights and each time we arrived or left we were greeted or told to have a great day. The ART shuttle picked up right outside the hotel and was so convenient. We definitely will be staying again!!
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Date of stay: November 2022
Value
Location
Service
Room Tip: Parking was pretty full on the weekends but was ok throughout the week
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
In town for a quick trip to Disneyland. Wanted to be close enough to the park and have a few creature comforts and not spend a fortune. The Delta sure did deliver. While it’s an older hotel that has been recently perhaps made into a Marriott Delta property. We were happy with the service. We were happy with the location and we were happy with the room. the hotel bar is lovely to have a drink at the end of the day and Jorge is just a fabulous bartender. The lobby gets very busy and he was able to manage all of the guests with a big smile on his face for every single patron. Beds are super comfy, nice and soft and lots of extra pillows. We had a king room, which had a chaise in it which is always appreciated. Wi-Fi was excellent and the shuttle stops right outside the hotel. And a bonus It’s right across the street from Target. We are platinum members and we were greeter as platinum members and we were given access to the Delta pantry which was just a delight water soda snacks all day long that is sure a plus when you’re coming back from a long day at the park. If I was to go back to Disneyland, I would certainly stay at the Delta again affordable with a hint of elegance. Can’t go wrong. One caution parking is a little bit tight. However, we did find out on the second night that there is parking in the back of the hotel so that made life much easier. Thanks again to the staff and Jorge we appreciate your kind service.…
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Great hotel. Easy to walk to Disneyland, takes about 30 minutes, I don’t recommend using the ART bus because it gets crowded. There are various restaurants, a Target and a coin laundry across the street in case you need them. Parking costs $20, a bit less expensive than Disneyland itself.
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Date of stay: December 2022Trip type: Travelled solo
Room Tip: Disneyland opens at 8am make sure you arrive when the park opens so you can get on rides with...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I was so I pleased about the whole experience and honestly I feel there were things that could have made it better but staff just didn’t care. Our toilet was still dirty from the previous guests :( yuck the toilet was broken and the shower stopper was broken I brought all this to the front desk where he could care less and nothing was foxed. We had to keep the tank off our toilet to keep it from non stop running. We were there for our honeymoon and it really just wasn’t very nice. I probably won’t stay here again and if not for the issues for the fact the guest service was non existent. Sooo disappointed
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Delta Team, Other at Delta Hotels by Marriott Anaheim Garden Grove
Responded 26 Dec 2022
Dear Jodi R, Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team and specially to our Maintenace department to ensure the necessary changes are improved to prevent similar situation from occurring in the future. Thank you for taking the time to let us know about your experience while staying with us. Sincerely, Delta Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this hotel for two nights from a Saturday - Monday in mid-December. It was my first time staying at a Delta Hotel. Parking: The Hotel has a surface parking lot in front of the hotel and large surface parking lot towards the rear. Because I arrived around 10 pm, I needed to park in the large lot at the rear. If you plan on arriving late, expect a 5-10 minute walk from the far reaches of the rear parking lot to the main entrance of the hotel. Self-Parking is relatively reasonable at $20/day. Reception Desk: I was greeted warmly at Reception and my Platinum status with Marriott was recognized and appreciated. I was pleased to be upgraded to the top floor Executive Room. I did not notice any suites at the property. Room: The room had a standard amount of space with a good view of the pool. However, I was disappointed that the lighting in the room was substandard. There is no lighting over the workspace that is in front of the TV. Consequently, it was difficult to read documents on the large table that is in front of the TV. The lighting in the bathroom was also inadequate in my opinion. There are two light fixtures, one for the bathtub and one above the toilet. There is no lighting by the mirror. Consequently, it was difficult to shave by the mirror or put in my contact lenses by the mirror. The couch towards the window had some stains on it. Delta Elite Pantry Delta Hotels has an "Elite Pantry" for Marriott Elite members to use during their stay. It's stocked with instant oatmeal, danish, and bagels in the morning. Juice, water and other beverages are available at any time. Evening snacks included trail mix, Chex Mix, etc. Do not expect a full breakfast from the pantry. Overall Impression The hotel is good for those who wish to save a little money by being a bit farther away from the Disneyland Resort. There is a shuttle bus right next to the hotel entrance that takes you to the Disneyland Resort. However, the hotel does need some TLC and upgrading. I remain disappointed by the inadequate lighting in the room. I would have given 4 stars overall if the lighting had been better.…
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Date of stay: December 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Delta Team, Other at Delta Hotels by Marriott Anaheim Garden Grove
Responded 15 Dec 2022
Dear gin4dist3, I have shared your feedback with the entire leadership team especially with our Maintenace department to see how we can improve our lighting and to prevent similar feedback/experience from occurring in the future. Thank you for taking the time to let us know about your experience while staying with us. Delta Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the start the stay at this hotel was unacceptable. The hotel Floor extremely hot the hotel room felt old and dirty with stained carpeting that looked like blood. The hide-a bed was like a torture chamber. The front desk staff was pleasant but incompetent. The manager as given the chance to make our stay better failed. The thing that was the final straw was my brand new high end suv that I was told to park in the back parking lot was never given a permit I WAS NEVER TOLD. !!!!!!! so my vehicle could have gotten towed as NO ONE PROVIDED US WITH ONE. upon checking out I hear a guest checking in being informed of the parking process . UNACCEPTABLE. The Bar staff was amazing maybe take some pointers from them on etiquette and professionalism and details.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Delta Team, Other at Delta Hotels by Marriott Anaheim Garden Grove
Responded 15 Dec 2022
Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to prevent similar feedback/experience from occurring in the future. Thank you for taking the time to let us know about your experience while staying with us. Delta Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing choice for pre-cruise stay in LA. Great location right in the middle of Little SaiGon with amazing Vietnamese food around. Rooms are spacious, well-designed, and spotless. Will definitely be back when we’re in the area.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Front Desk Staff, Guest Services / Front Office at Delta Hotels by Marriott Anaheim Garden Grove
Responded 21 Dec 2022
Thank you for your feedback. We look forward to your next stay with us. Front Desk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 3 nights as part of our Disneyland vacation package. Our room was on the 3rd floor facing the swimming pool and was quiet, clean and in good condition. There is an outdoor pool and large jacuzzi which I enjoyed. Also, this hotel includes free parking and free shuttle bus (ART) which some hotels do not offer. The ART bus runs every 30 minutes and picked us up in front of the hotel and drops you off by the park entrance and is about 10 minute ride to Disneyland. What I enjoyed the most was the daily full hot breakfast buffet which included fresh made to order omelettes, waffles, pancakes, assorted fresh fruits, hot oatmeal, yogurts, cereal, assorted cold juices, coffee, tea and more. Overall, I was very pleased with my stay and I think the service was excellent.…
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Front Desk Staff, Guest Services / Front Office at Delta Hotels by Marriott Anaheim Garden Grove
Responded 21 Dec 2022
Thank you for your feedback. We look forward to your next stay with us. Front Desk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$163 - US$261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza anaheim - garden grove hotel garden grove, crowne plaza garden grove
FORMERLY KNOWN AS
Wyndham Anaheim Garden Grove
LOCATION
United StatesCaliforniaOrange CountyGarden Grove
NUMBER OF ROOMS
380
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Frequently Asked Questions about Delta Hotels by Marriott Anaheim Garden Grove
Which popular attractions are close to Delta Hotels by Marriott Anaheim Garden Grove?
Nearby attractions include Great Wolf Lodge (0.9 km), M3Live Event Center (0.5 km), and Haster Basin Recreational Park (1.1 km).
What are some of the property amenities at Delta Hotels by Marriott Anaheim Garden Grove?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Delta Hotels by Marriott Anaheim Garden Grove?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Delta Hotels by Marriott Anaheim Garden Grove?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Delta Hotels by Marriott Anaheim Garden Grove?
Yes, parking is available to guests.
What are some restaurants close to Delta Hotels by Marriott Anaheim Garden Grove?
Conveniently located restaurants include Joe’s Italian Ice, Ruth's Chris Steak House, and Red Robin Gourmet Burgers.
Are there opportunities to exercise at Delta Hotels by Marriott Anaheim Garden Grove?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Delta Hotels by Marriott Anaheim Garden Grove have an airport shuttle?
Yes, Delta Hotels by Marriott Anaheim Garden Grove offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Delta Hotels by Marriott Anaheim Garden Grove have airport transportation?
Yes, Delta Hotels by Marriott Anaheim Garden Grove offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Delta Hotels by Marriott Anaheim Garden Grove?
Yes, dry cleaning and laundry service are offered to guests.
Does Delta Hotels by Marriott Anaheim Garden Grove offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.