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We really enjoyed our time at the Marriott Laguna Cliffs resort. It was the first time we traveled with our nine month old and it was a great experience. We were lucky enough to stay in one of the newly remodeled rooms. It was very...More
I wish I could give this place a higher rating because the grounds and views are so beautiful but sadly, for our type of weekend, it was only meh.
My girl friends and I planned a weekend trip away and were really excited to have...More
Response from LCMRS, Staff at Laguna Cliffs Marriott Resort & SpaResponded 18 April 2018
Thank you for taking the time to review your stay with us. We are so pleased that you felt the hotel was gorgeous and we aim to please our guests in every way. We are so sorry that you felt the service was not up...More
I have to agree with other reviews that the hotel rooms are run down. This is not a Category 8 hotel, sorry to say. There is a resort fee (of which we didn't use any of the amenities - bikes, yoga mats, etc) and parking...More
2 Thank weezie O
Response from LCMRS, Staff at Laguna Cliffs Marriott Resort & SpaResponded 3 April 2018
We appreciate your feedback regarding your recent stay at our Laguna Cliffs Resort & Spa. We apologize if you were unaware of the valet only service and resort fees. In recent parking and resort fee surveys we’ve conducted with our fellow resorts located on the...More
I booked three rooms for our company and all of them were upgraded by the super friendly front desk staff. We all had decent views and newly renovated rooms. A big problem though was that the room did no longer have a fridge and no...More
1 Thank yuerg
Response from LCMRS, Staff at Laguna Cliffs Marriott Resort & SpaResponded 2 April 2018
Thank you for taking the time to share your recent experience at our resort. We are happy to hear that you had a pleasant experience with our front desk staff and that they were able to upgrade your three rooms! As a resort property our...More
This resort, like most, charges hefty fees for parking and resort. But the grounds are so beautiful and the amenities so delightful that a short stay doesn't make that huge a dent in the pocket book.
The lobby spaces are on a par with the...More
1 Thank on_the_go_98765
Response from LCMRS, Staff at Laguna Cliffs Marriott Resort & SpaResponded 26 March 2018
Thank you for taking the time to share your experience. We are thrilled to hear that you enjoyed our resort and the beautiful views that surround our location! We look forward to welcoming you back soon and creating more memories for you in the future!
Thank you for addressing this concern. We usually receive many fine compliments from our guests and hope that you scroll through the many positive reviews we receive most often. We are currently going through a guestroom... More
Thank you for addressing this concern. We usually receive many fine compliments from our guests and hope that you scroll through the many positive reviews we receive most often. We are currently going through a guestroom enhancement but can assure you that all of our rooms are comfortable and pristine. As you can imagine, the upkeep of our guestrooms is of the utmost importance and we have a detailed maintenance program in place to ensure the cleanliness of each guestroom is always of the highest quality.