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25/12/2017 26/12/2017
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    Riviera Shores Resort

    34642 Pacific Coast Hwy, Dana Point, CA 92624-1301
    Lowest prices for your stay
    25/12/2017 26/12/2017
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    Traveller (37)
    Room & Suite (15)
    Pool & Beach (3)
    • Excellent12%
    • Very good46%
    • Average20%
    • Poor12%
    • Terrible10%
    Travellers talk about
    Free Internet
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    All hotel details
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    Write a ReviewReviews (78)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 75 reviews

    Reviewed 1 week ago

    An exchange through Interval, worst ever. Basically was told that as an II exchange we wer below the 3rd and lowest "tier" for their owners. We are on the second level directly across from the housekeeping area in a 2 bedroom unit that does have...More

    Thank peggymtz
    Response from Diamond R, Manager at Riviera Shores ResortResponded 5 days ago

    Riviera Shores Resort appreciates your candid feedback. We work on a continuous basis to upkeep our resort and will continue to do so, as we strive to provide an optimum vacation experience to all members, owners, and guests. Front desk is accessible 24 hours and...More

    Reviewed 3 weeks ago via mobile

    We booked this resort several months ago since the availability is scarce. Our check-in was seamless. We said no to the owner update a d were not pressured the rest of our stay. Our suite was ocean facing and the sunsets were phenomenal. We picked...More

    Thank Berlinda B
    Reviewed 3 October 2017

    Great water view. Helpful staff. Nice room with kitchenette, table & chairs and sofa. Extensive remodeling was going on during our stay. This resort is part of the Diamond International system and they do make a strong effort to have their guests attend an informational...More

    2  Thank Stephanie4436
    Reviewed 14 September 2017 via mobile

    We visited this "resort" as part of the sampler package, which we purchased from Diamond Resorts as an opportunity to "date us before you marry us." Using this analogy, the Riviera Shores is the ugly sister of the person we thought we were dating. This...More

    3  Thank afcfan0107
    Response from Diamond R, Manager at Riviera Shores ResortResponded 20 September 2017

    We appreciate your membership and providing your candid feedback. We apologize for the inconvenience of the noise; we can understand how frustrating that may be to have to hear during your stay. It certainly is not our intent to mislead. One of our key priorities...More

    Reviewed 31 August 2017 via mobile

    Ants in bed, bath and kitchen. Called for help and guard brought us a blanket per management instructions. We asked for wonder and cleaned up the ants. Slept on an uncomfortable sofa bed and after no one came the next day to clean/fix it we...More

    Thank Della L
    Response from Diamond R, Manager at Riviera Shores ResortResponded 1 September 2017

    Riviera Shores Resort holds a vigorous pest control program, and we pride ourselves in being responsive and accommodating. We understand how these circumstances could have altered your view, and we assure you this is not our standard level of service. Diamond Resorts international® hopes you...More

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    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Beachfront
    • Free Parking
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Laundry Service
    • Concierge
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Price range
    • US$163 - US$270 (Based on Average Rates for a Standard Room)
    • Hotel Style
    • #6 On the Beach Hotel in Dana Point
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 130
    • Location
    • United States >
    • California >
    • Orange County >
    • Dana Point
    • Also Known As
    • Riviera Shores Hotel Capistrano Beach
    Add Photo Photos
    Traveller (37)
    Room & Suite (15)
    Pool & Beach (3)
    Hotel & Grounds (25)
    Nearby HotelsSee all 12 hotels in Dana Point
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Tara R
    6 May 2016|
    AnswerShow all 2 answers
    Response from Diamond R | Property representative |
    Hello Tara R, You may reach our resort team directly at 1.949.489.5555
    Room Tips
    "Ask for the upgraded rooms. Nicer showers and amenities. Ocean view is great, but know there will be traffic..."
    Read review
    "If you want a beach view, request one and pay the little extra."
    Read review
    "For best view and to get away from street noise. Get ocean view third or forth floor."
    Read review
    "TIP: ask them for a screenshot of your reservation in their system..."
    Read review
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