Extended Stay America - Orange County - Cypress

Extended Stay America - Orange County - Cypress

Traveller (26)
Studio Suite - 1 King Bed
Room & Suite (26)
Extended Stay America - Orange County - Cypress
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About

4.0
#4 of 9 hotels in Cypress
4.4 of 5 bubbles
Location
3.8 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Non-smoking hotel
Laundry service
Self-serve laundry
Parking
Wifi
Vending machine
Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:CLICK HERE TO SAVE UP TO 45% BY BOOKING DIRECT!

Location

5990 Corporate Ave, Cypress, CA 90630-4647
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 45 out of 100
45
Long Beach Municipal Airport
11.5 km
See all flights
John Wayne Airport
203Reviews1Q+A36Room tips
Traveller rating
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  • 26
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Detailed Reviews
richym82 wrote a review Feb 2023
Maui
Hotel's Favourite
5.0 of 5 bubbles
The hotel is exactly what you would expect from an extended stay, it's competent and well priced but with no extras. I like that it does the basics well. Our room was large, clean, and sensibly priced. We stopped during a family emergency and it was great to have somewhere quiet to come back to.

The highlight of the stay, what prompted me to write the review, was the Front Desk Agent who checked us in. Mel is a credit to the company. That was the most warm and heartfelt welcome I have ever experienced at a hotel. As a former Director of Rooms (from Hawai'i) I would be proud to have an Agent of Mel's quality on staff. She exuded Aloha and was quick and efficent, zero mistakes while working and engaging with guests at the same time and managing to impart every bit of i formation we needed to know for our stay. Bravo Mel and thank you for such an amazing welcome even though it was so late at night. That first impression is so important.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Orange County - Cypress
Responded 17 Feb 2023
Dear richym82, Thank you for your heartwarming words; we sincerely appreciate the wonderful review. We will enjoy sharing your compliments with Mel. It will surely put a smile on her face. We look forward to your next stay at Extended Stay America Thank you again. Sincerely, Hotel Management
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Kyle Perez wrote a review Jul 2020
5.0 of 5 bubbles
The room itself is amazing, having a space dedicated for a kitchen, having a small stove, microwave, and large fridge. I was staying here for two weeks on a business trip, and bought food to cook. There's the option to have amenities such as pots/pans be brought to your room, and I did have a slight problem with staff saying, "We'll bring it up in an hour." and never arriving. I called everyday and MEL eventually told me to come down and pick it up in person. She was accommodating and made my experience better! She's the reason I'm giving this place a 5! I totally recommend speaking to MEL about your problems because she is very kind and amazing (Working around 6ish when I asked for help).
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Date of stay: July 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Orange County - Cypress
Responded 18 Jul 2020
It was a pleasure hosting you at Extended Stay America. We are glad you had a wonderful stay and that you were impressed with our apartment-style accommodations and the exceptional service delivered by Mel. We will be sure to share your kind compliments with her. Thank you for your kind comments, and we look forward to seeing you again soon. Sincerely, Hotel Management
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Lesley McCollum wrote a review Aug 2022
3.0 of 5 bubbles
My 2 kids and I had to stay at this hotel under unfavorable circumstances. We checked in around midnight, and it was a bit of a rough start. First the system was having issues and it was taking quite long to get checked in, but
Z, at the desk, handled it and got us checked in. When we got to the room, it hadn’t been cleaned yet and we had to go back down to get a new room situated. After 2 days in a king bed suite, we re -booked and moved to a 2 queen bed suite which I liked so much better for my kids. The front desk was so helpful in letting me go straight to that room (way early) the manager made sure that the room was ready to go and had been cleaned to allow us that curtesy. Otherwise, my kids and I and my dog would’ve had to sit in my car all day if that had not been accommodated.
We stayed in that room for five or six more days. I was able to cook for my kids and do laundry in their laundry room using an app that alerts you when your dryers are done. It was perfect for maintaining a sense of normalcy for my small kids.
Ali, probably dealt with me the most and got me re-checked in every few days. She was so helpful and patient and helped me with amenities for my room, towels, programming keys, and more.
We left for two days and came back, again. Ali got us checked in five minutes while my kids waited in the car and we were all situated very quickly.
There have been issues with my keys not working, more than a couple times. one of those times, I was locked out of my room at midnight doing laundry and had to call the desk to get my key reprogrammed. Other than that, my experience here overall, has been comfortable and pleasant. the staff is friendly and helpful and it’s close to home.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Orange County - Cypress
Responded 25 Aug 2022
Dear Lmccollum1982, Thank you for choosing to stay with us. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations and regret the inconvenience caused by the rooms. We take your concerns seriously and will ensure it is not repeated. Thank you for mentioning our staff Ali; we will surely share your compliments with the team. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely, Hotel Management
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StickShift340 wrote a review May 2022
5.0 of 5 bubbles
This place is nice, clean and safe. The customer service is awesome, especially from Alfredo. He is very polite and courteous. He checked us in very fast and accommodated us whenever we had any questions about booking or availability. He is very friendly and responsive to help whenever you need anything like towels or toiletries.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Orange County - Cypress
Responded 12 May 2022
Dear Micahck, We are delighted to know how happy you were with the facilities, staff, and services during your stay at Extended Stay America. Providing a home-like stay to every guest is what we strive for every day. It's a pleasure to know Alfredo was able to take care of you; we will surely share your compliments with the team; thank you for recognizing our efforts. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
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David K wrote a review Jan 2023
5.0 of 5 bubbles
Very good service and friendly people. Mona was exceptionally helpful at the front desk. I recomend this location. Every one has been very nice to me and the room was always kept clean and supplies restocked as needed.
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Date of stay: January 2023
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: I like the first floor to bring in luggage
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Orange County - Cypress
Responded 1 Feb 2023
Dear davidkT6266HO, Thank you for sharing your gracious review about the outstanding service you received from Mona. She has a great passion for providing exceptional hospitality, so we are pleased to share your wonderful comments with her. Thank you for choosing Extended Stay America; we look forward to accommodating you again soon. Sincerely, Hotel Management
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DenniR wrote a review Aug 2020
Poulsbo, Washington
4.0 of 5 bubbles
We recently had a home emergency and had to move out of our house until it was safe. I booked a room for my family of 5 and 2 dogs for over 1 week. Since the room we had barely fit us, they moved in a roll away bed and didn’t charge us a fee for it. They also put us near the exit to give the dogs easy access to the outdoors. Everyone there including staff was as nice as can be and helpful. I would stay there again if needing a room close to home.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Orange County - Cypress
Responded 19 Aug 2020
Denni, thank you for selecting Extended Stay America and writing a review about your stay. It was a pleasure to know you liked the service delivered by our courteous associates and that you had a comfortable stay. We appreciate your rating and look forward to serving you, your family, and your furry friends again soon. Sincerely, Hotel Management
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Aaron wrote a review Jun 2022
University Place, Washington
5.0 of 5 bubbles
My wife and 2 granddaughters stayed in a king deluxe room. A king bed with a sofa bed. The room was quiet and had a 2 burner stove with a full size refrigerator. The room was clean and did not smell. Mel checked me in and Michael checked me out. Both employees made me feel like I was their only customer and both went above and beyond to help and make me to feel at home. Thanks for a great stay and for the late check out so my wife who was in pain had an extra minute to sleep.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denis M wrote a review Aug 2023
1.0 of 5 bubbles
Our stay at ESA was an unpleasant experience. I will not go into the condition of the entire facility, I will stay focused on our room. The first unpleasant smell that caught our attention was the ammonia based cleaner used to clean up the pet urine on the carpet (which at the time we did not know this is what we were smelling, inhaling and building the stench on our belongings), the smell just overpowered your senses. We bought air freshers to help, but to no avail. Second was the mildew smell that came out of the air conditioner unit. It was the combination of ammonia, pet urine soaked carpet, and mildew that became unbearable. All cooking utensils had to be checked out with reception, an inconvenience if you are offering a full equipped kitchen. We brought food to cook, but scratched it off the agenda after noticing roaches. And being asked by a neighboring guest if we had roaches as well. We reported all of this to the facility and we were told all rooms were booked and we couldn't be moved to a different room. These are the top 2 main concerns we had, but there are other concerns we had with the facility. We have contacted ESA customer relations 4 times now, and after being advised a manager would return our calls we have yet to hear back from ESA customer relations.
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Date of stay: June 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Please read reviews before booking with extended stay america.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Orange County - Cypress
Responded 4 Aug 2023
Dear F3066XWdenism, Thank you so much for taking the time to share your experience with us. We apologize for the issues you encountered during your stay at our hotel. We will address our housekeeping team to resolve them promptly and effectively. Our pest control provider has serviced the hotel, and we will ensure procedures are being followed to prevent any future infestation issues. We appreciate your patience and understanding as we work to address all concerns in a timely manner. We understand that your experience has left a negative impression, but we hope you will consider giving us another chance to exceed your expectations. Sincerely, Hotel Management
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Tom O wrote a review Sept 2021
Peoria, Arizona
4.0 of 5 bubbles
The staff is professional, the interior is clean, the rooms are very basic yet have a small kitchen area and it is in a decent area in Cypress, CA. The prices are very reasonable. The breakfast is a "grab and go" thing which is a bit of a loser and the exterior is a often unkempt but those are balanced out by the kitchen and good room rates.
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America - Orange County - Cypress
Responded 4 Oct 2021
Thank you for being our guest at Extended Stay America. It is our pleasure to offer comfortable accommodations, an ideal location, and thoughtful hospitality at an affordable price. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
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Christie M wrote a review May 2022
5.0 of 5 bubbles
My family & I checked in on May 2nd, it’s been cozy & homely. Great front desk personal. Luz, helped while I was in melt down mode from checking out of a horrible hotel over the weekend. Overall clean, quiet & I would highly recommend anyone traveling with children & pets this is the place you want to be. Home away from home for sure. Thank you Extended Stay America Cyoress, Ca.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
phillytom_10 asked a question Apr 2016
st. george, Utah147 contributions74 helpful votes
what star rating?
Answer from sharadr
San Francisco, California4 contributions3 helpful votes
2.5
victor n wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Book in advance "
Read full review
Felicia989 wrote a tip Sept 2023
Santa Rosa, California52 contributions8 helpful votes
4.0 of 5 bubbles
"Put handles in the bathroom for help getting in and out unsafe"
Read full review
Denis M wrote a tip Aug 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
"Please read reviews before booking with extended stay america."
Read full review
David K wrote a tip Jan 2023
1 contribution
5.0 of 5 bubbles
"I like the first floor to bring in luggage"
Read full review
DayaT wrote a tip May 2022
Washington, District of Columbia, United States1 contribution
5.0 of 5 bubbles
"Talk to Afredo!"
Read full review
Not the right property for you?
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PRICE RANGE
HK$945 - HK$1,116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead cypress hotel cypress, extended stay america cypress
FORMERLY KNOWN AS
Homestead Cypress
LOCATION
United StatesCaliforniaOrange CountyCypress
NUMBER OF ROOMS
134
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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EXTENDED STAY AMERICA - ORANGE COUNTY - CYPRESS - Updated 2024

Frequently Asked Questions about Extended Stay America - Orange County - Cypress
What are some of the property amenities at Extended Stay America - Orange County - Cypress?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Extended Stay America - Orange County - Cypress?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Extended Stay America - Orange County - Cypress?
Guests can enjoy free breakfast during their stay.
Is parking available at Extended Stay America - Orange County - Cypress?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Orange County - Cypress?
Conveniently located restaurants include Gourmet Cafe & Pie Company, California Fish Grill, and Sweetee Thai.
Are any cleaning services offered at Extended Stay America - Orange County - Cypress?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Orange County - Cypress?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Extended Stay America - Orange County - Cypress?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Extended Stay America - Orange County - Cypress?
Many travellers enjoy visiting Rancho Los Alamitos (7.9 km) and St. Isidore Historical Plaza (3.7 km).
Is Extended Stay America - Orange County - Cypress accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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