Extended Stay America - Orange County - Cypress
Hotel direct offer!CLICK HERE TO SAVE UP TO 45% BY BOOKING DIRECT!
Agoda.com
eDreams
Trip.com
View all 7 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (58)58
Room & Suite (26)
Dining (2)
About
#4 of 8 hotels in Cypress
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
BBQ facilities
Non-smoking hotel
Laundry service
Self-serve laundry
Parking
Wifi
Vending machine
Show more
Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Hotel links
Special Offer:CLICK HERE TO SAVE UP TO 45% BY BOOKING DIRECT!
Location
48Car recommended
Grade: 48 out of 100
32Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
5990 Corporate Ave, Cypress, CA 90630-4647
Getting there
Car HireSee all Cypress car hire
185Reviews1Q+A33Room tips
Reviews
Traveller rating
- 89
- 36
- 23
- 13
- 24
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Hotel's Favourite
The hotel is exactly what you would expect from an extended stay, it's competent and well priced but with no extras. I like that it does the basics well. Our room was large, clean, and sensibly priced. We stopped during a family emergency and it was great to have somewhere quiet to come back to. The highlight of the stay, what prompted me to write the review, was the Front Desk Agent who checked us in. Mel is a credit to the company. That was the most warm and heartfelt welcome I have ever experienced at a hotel. As a former Director of Rooms (from Hawai'i) I would be proud to have an Agent of Mel's quality on staff. She exuded Aloha and was quick and efficent, zero mistakes while working and engaging with guests at the same time and managing to impart every bit of i formation we needed to know for our stay. Bravo Mel and thank you for such an amazing welcome even though it was so late at night. That first impression is so important.…
Read more
Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Orange County - Cypress
Responded 4 weeks ago
Dear richym82, Thank you for your heartwarming words; we sincerely appreciate the wonderful review. We will enjoy sharing your compliments with Mel. It will surely put a smile on her face. We look forward to your next stay at Extended Stay America Thank you again. Sincerely, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This has been our home away from home since Thanksgiving 2022, the rooms have a nice layout, it's super convenient having a full kitchen and regular size refrigerator, it helps take away the feeling that your staying in a hotel. The staff could be better, MONA works the front desk and is the best. She's super personable, easy to talk to and is on point with getting the job done. She's always got a smile on her face, and doesn't act like she's better than anyone. She's made our stay here enjoyable!
Read more
Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very good service and friendly people. Mona was exceptionally helpful at the front desk. I recomend this location. Every one has been very nice to me and the room was always kept clean and supplies restocked as needed.
Read more
Date of stay: January 2023
Rooms
Location
Service
Room Tip: I like the first floor to bring in luggage
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Orange County - Cypress
Responded 1 Feb 2023
Dear davidkT6266HO, Thank you for sharing your gracious review about the outstanding service you received from Mona. She has a great passion for providing exceptional hospitality, so we are pleased to share your wonderful comments with her. Thank you for choosing Extended Stay America; we look forward to accommodating you again soon. Sincerely, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
M S wrote a review Jan 2023
A very pleasurable experience. Clean rooms, friendly staff, and safe location. The Manager Michael is a really great guy. Also the front desk agent Mona is very helpful. Definitely will stay here again my next visit!
Read more
Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Karla A wrote a review Dec 2022
+1
Worst extended stay ever, there’s roaches the refrigerator was leaking the shower curtain was falling I was moved twice prior to this room due to the rooms smelling bad the employee are so unprofessional and they want to charge a full rate after all of the issues are in the room. Don’t come here they don’t even have a morning breakfast how they advertise.
Read more
Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Orange County - Cypress
Responded 13 Dec 2022
Dear karlaaQ788WX, First, we apologize for the issues you encountered during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We understand that no explanation of these issues can change your recent experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We are wholly committed to regaining your trust and confidence and welcome the opportunity to prove ourselves again as your trusted hotel in the area. Sincerely, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Over all the Staff excel in outstanding customer service. I so enjoy coming home to be greeted by Randy, Ali, and Mel always with smile. Having them has made my stay absolutely great as they make everything run smoothly from having clean sheets and any maintenance concerns for my accommodations. Making my temp home safe and practical. Thank you guys for all
Read more
Date of stay: September 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Orange County - Cypress
Responded 6 Sep 2022
Dear G9680NAtonyo, It is lovely to know that your interactions with our staff have been exceptional. We will certainly share your words of appreciation with them. We are delighted that our service and facilities met your expectations of Extended Stay America. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My 2 kids and I had to stay at this hotel under unfavorable circumstances. We checked in around midnight, and it was a bit of a rough start. First the system was having issues and it was taking quite long to get checked in, but Z, at the desk, handled it and got us checked in. When we got to the room, it hadn’t been cleaned yet and we had to go back down to get a new room situated. After 2 days in a king bed suite, we re -booked and moved to a 2 queen bed suite which I liked so much better for my kids. The front desk was so helpful in letting me go straight to that room (way early) the manager made sure that the room was ready to go and had been cleaned to allow us that curtesy. Otherwise, my kids and I and my dog would’ve had to sit in my car all day if that had not been accommodated. We stayed in that room for five or six more days. I was able to cook for my kids and do laundry in their laundry room using an app that alerts you when your dryers are done. It was perfect for maintaining a sense of normalcy for my small kids. Ali, probably dealt with me the most and got me re-checked in every few days. She was so helpful and patient and helped me with amenities for my room, towels, programming keys, and more. We left for two days and came back, again. Ali got us checked in five minutes while my kids waited in the car and we were all situated very quickly. There have been issues with my keys not working, more than a couple times. one of those times, I was locked out of my room at midnight doing laundry and had to call the desk to get my key reprogrammed. Other than that, my experience here overall, has been comfortable and pleasant. the staff is friendly and helpful and it’s close to home.…
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Orange County - Cypress
Responded 25 Aug 2022
Dear Lmccollum1982, Thank you for choosing to stay with us. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations and regret the inconvenience caused by the rooms. We take your concerns seriously and will ensure it is not repeated. Thank you for mentioning our staff Ali; we will surely share your compliments with the team. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
placent stay with no issues! All the staff are kind and nice. especially a individual by the name of alixon. She so nice with cute personality also help always with all request. In the extended stay america in cypress ca.
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Orange County - Cypress
Responded 23 Aug 2022
Dear U5706YLcesard, We are delighted you had an excellent stay at Extended Stay America. Thank you for the fantastic review. We especially appreciate your generous compliments about our staff alixon; we will surely share your compliments with the team. We enjoyed having you as our guest and hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good Afternoon, I’ve called the property manager, called for guest relations and never received a call back in the allotted time they told me, and now I’m emailing. On 15 Aug 2022, myself and 10 other military members checked into the listed location. Upon check in my peer brought to all of our attentions that there was roach problem. Very concerning, the staff was on the case and moved her room, case closed. What I’m trying to understand is after our two day stay with this location and the knowing fact of there being roaches and because it was a cause for moving an entire team of military members why any of my team is having to pay for the two nights of concerned living? Let alone walking outside to my privately owned car and seeing windows busted on the cement and what appears to be a homeless encampment RV outside to give me and my team ease of mind. The manager stated we all didn’t complain and the room being comped is the one who brought the roach issue to light. I was very confused with this being roaches aren’t just going to be in a singular room especially in a hotel style living arrangement. Myself and my team are requesting full refunds for having to move locations due to unhealthy and unsafe living arrangements. Regardless if my team complained or not, we are a one team operation and if one member has to leave for roaches we are all leaving for the same reason. The cost would have brought it close to $70,000 worth of funds for Extended Stay but due to the unsatisfactory living it was cut. Instead the refunded cost back to the members in the range of about $3,000 which to the corporate aspect of Extended Stay is pennies and I wish we could have completed the stay due to the perfect time span of our mission but again if I were anyone in Extended Stay higher corporate and stepped on to this property I would question my stay as well. Respectfully Staff Sergeant, US Air Force…
Read more
Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Orange County - Cypress
Responded 24 Aug 2022
Dear I6360NSandrewd, It isn't very reassuring to see such comments, as this is far from the experience we want our guests to have. Your feedback is essential to us, and we are genuinely sorry you couldn't enjoy your stay. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope we will have another occasion to exceed your expectations and to welcome you back for a flawless stay. Sincerely, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The ESA crew in OC are awesome! They’ve been A1 since Day 1! Rady, Luz, Alixon and another gentleman who usually works over night; who doesn’t get bothered by us needing linen or towels after hours. Sorry to not catch your name. Even maintenance and housekeeping are nice. Everyone greets you with a smile. For us it’s home away from home. And we like to feel “at home”. And they provide that. Thanks guys!!!!
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$131 - US$179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead cypress hotel cypress, extended stay america cypress
FORMERLY KNOWN AS
Homestead Cypress
LOCATION
United StatesCaliforniaOrange CountyCypress
NUMBER OF ROOMS
134
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingEXTENDED STAY AMERICA - ORANGE COUNTY - CYPRESS - Updated 2023 Prices & Hotel Reviews (CA)
Frequently Asked Questions about Extended Stay America - Orange County - Cypress
What are some of the property amenities at Extended Stay America - Orange County - Cypress?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Extended Stay America - Orange County - Cypress?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Extended Stay America - Orange County - Cypress?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Extended Stay America - Orange County - Cypress?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Orange County - Cypress?
Conveniently located restaurants include Gourmet Cafe & Pie Company, California Fish Grill, and Sweetee Thai.
Are any cleaning services offered at Extended Stay America - Orange County - Cypress?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Orange County - Cypress?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Extended Stay America - Orange County - Cypress?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Extended Stay America - Orange County - Cypress?
Many travellers enjoy visiting Rancho Los Alamitos (7.9 km) and St. Isidore Historical Plaza (3.7 km).
Is Extended Stay America - Orange County - Cypress accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.