The Westin South Coast Plaza

The Westin South Coast Plaza

Very dirty room!
Traveller (312)
Panorama at The Westin South Coast Plaza
360
Panoramas (15)
Luxury Suite - Bathroom
Room & Suite (267)

View prices for your travel dates

Marriott Bonvoy member rate available
Fully refundable before Thu, 6 Jun
No prepayment needed
Book Now with Marriott Bonvoy
HK$1,789
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#6 of 26 hotels in Costa Mesa
4.5 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Watch the California sun rise over the entrance of the iconic The Westin South Coast Plaza, Costa Mesa. Located in Orange County near John Wayne Airport, our Costa Mesa, CA, accommodations sit across from South Coast Plaza. Hotel amenities include a waterfall-terrace restaurant, a sparkling outdoor pool, a well-equipped fitness center and on-site tennis courts.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Table tennis
Tennis court offsite
Children Activities (Kid / Family Friendly)
Valet parking
Paid public parking on-site
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Snack bar
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Quiet
Languages Spoken
English
Hotel links
Special Offer:Earn points toward free nights.

Location

686 Anton Blvd, Costa Mesa, CA 92626-1920
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 79 out of 100
79
John Wayne Airport
Long Beach Municipal Airport
28.6 km
See all flights
1,041Review9Q+A100Room tips
Traveller rating
  • 436
  • 364
  • 128
  • 62
  • 51
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
SoCalArlene wrote a review Jan 2020
Dana Point, California24 contributions62 helpful votes
5.0 of 5 bubbles
The Westin SCP checks all the boxes: comfort, clean and aesthetically pleasing from the moment you walk through the front door. The extras? 1) All hotel staff go out of their way to help you with your questions or concerns and 2) the walkability of this location. Isn't it nice after braving the freeways to be able to simply take the elevator downstairs to dining by a "waterfall" or walk to several dining choices and live theatre without crossing a street? And, if you do cross the street (there's an elevated pedestrian bridge) over to South Coast Plaza, you will find even more dining options and shopping galore! We will definitely be back!
Read more
Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheWestinSCP, General Manager at The Westin South Coast Plaza
Responded 30 Jan 2020
Dear SoCalArlene, Thank you for recently staying at The Westin South Coast Plaza. We appreciate your feedback and I will be sure to share them with our team. It was a pleasure having you here and we look forward to your return visit in the near future. General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SPG100Guest wrote a review Apr 2020
Irvine, California16 contributions61 helpful votes
5.0 of 5 bubbles
If you're staying in Southern California, I highly recommend this hotel.

✓ Excellent elite recognition.
✓ Fast elevators and well maintained facilities
✓ Professional staff and tasty in room dining
✓ Convenient location in Orange County and quick access to multiple freeways
✓ Close to so many exquisite food options

I stay 100+ nights a year at hotels and this is the only place my wife and I will stay when returning to SoCal, even if we travel to San Diego, Big Bear, or Malibu. The experience is THAT restful and enjoyable.
Read more
Date of stay: April 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheWestinSCP, General Manager at The Westin South Coast Plaza
Responded 13 Apr 2020
Dear SPG100Guest, Thank you for recently staying at The Westin South Coast Plaza. We appreciate your feedback and the time it took for you to share such a great review. I will be sure to share them with our team. It was a pleasure having you here and we look forward to your return visit in the near future. General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Safari309638 wrote a review Aug 2020
Roseville, California59 contributions17 helpful votes
4.0 of 5 bubbles
We stayed at the Westin Costa Mesa during our last OC visit and our stay was really comfortable. The lobby looked beautiful and the grounds were kept clean. Our room was very spacious. We also visited the pool and we really liked the fact that the lounge chairs were cleaned and sanitized after every customer.
Read more
Date of stay: July 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ram wrote a review Feb 2020
San Marcos, California7 contributions16 helpful votes
5.0 of 5 bubbles
Stayed at this hotel for two nights while on business strip. The location is extremely convenient with restaurants and shopping at walking distance and the rooms are very comfortable / clean. The staff is very courteous and room service is very timely and staff very polite.
Couple of suggestions: Add more dishes on the menu (in two days we almost ran out of dishes to order !!) and reduce the valet parking changes ($44 for overnight guests).
Read more
Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: All rooms should be convenient without any noise
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheWestinSCP, General Manager at The Westin South Coast Plaza
Responded 13 Apr 2020
Dear rdbublsk, Thank you for recently staying at The Westin South Coast Plaza. We appreciate your feedback and the time it took for you to share such a great review. I will be sure to share them with our team. It was a pleasure having you here and we look forward to your return visit in the near future. General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Makeda wrote a review Feb 2020
Woodbridge, New Jersey99 contributions70 helpful votes
5.0 of 5 bubbles
I visited the Westin South Coast Plaza for a work trip. Our office is in walking distance of the hotel. The customer service is top notch, my room was clean and the food was good. I arrived to the hotel a few hours before check in and although the room I requested was not ready at that time it was ready within an hour, still ahead of check in time. Everyone I encountered at check in was very pleasant and I felt welcome. They offered me a complimentary lunch at the hotel restaurant while I waited for my room, perfect example of great customer service. It was well ahead of check in time so I really appreciated the offer. I had a salmon salad from the restaurant and my room was ready in no time. The room was a nice size with a small couch and chair. There is a small fridge in the room in case you need it. Housekeeping was great, I had no complaints there. I ordered room service twice and it was very quick. The food was good with a variety of options on the room service menu. I ate dinner in the lobby one evening with a coworker and really enjoyed the steak frites. One morning for breakfast I tried the Acai bowl and it was good. I did get a half size portion which was a perfect size for me. The lobby lounge can get very busy but the service there is great. There is an outside patio are off the lobby lounge with a waterfall backdrop. It is very pretty but I did not have the opportunity to sit out there. I believe there is a pool at the hotel but I did not see it. It was a little chilly the week I was there.

The hotel is directly across the street from the South Coast Plaza mall on one side and the South Coast Reparatory theatre on the other. There is a bridge that you can walk across to get to the mall so you do not have to cross the busy street itself. The hotel has a complimentary shuttle to/from the airport that leaves every half hour (on request). They have a suburban for smaller parties and a shuttle van for larger parties. If you are at the airport you can call to request a pick up but it will not leave until the half hour. I requested this service and it worked just fine. The hotel is less than 3 miles from the airport, about a 10-15 minute drive depending on time/traffic.

I would definitely visit this hotel again if in the area for work. Thank you for making my 3 night stay a pleasurable one!
Read more
Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tri D, General Manager at The Westin South Coast Plaza
Responded 12 Feb 2020
Dear KeepUpWithKeeds Thank you for recently staying at The Westin South Coast Plaza. We appreciate your feedback and the time it took for you to share such a great review. I will be sure to share them with our team. It was a pleasure having you here and we look forward to your return visit in the near future. General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
greggfi626 wrote a review Jan 2023
Tustin, California294 contributions303 helpful votes
3.0 of 5 bubbles
I have stayed at this property many times as we live locally and at times want to enjoy a night away with the kids and dogs. They have been for the most part, good stays.

In preparation for my daughters upcoming birthday we had planned to rent a room for the sole purpose of pick up and drop off for her friends as they are going to a musical at Segerstrom Hall next door and for my son to swim while they are at the performance. We also want to serve cake after the musical to her friends.

I reached out to the property to see if it would be acceptable to bring the 16 girls to the pool/patio area to sing "Happy Birthday" to our daughter and enjoy a slice of cake which would not take more than 30 minutes (after 5pm so there likely would be n one still swimming) and was told, "No. You cannot have extra guests or outside food at our property". Adversely, I was told the only option is for us to "upgrade for $750 or if that is too much, $500" to the Presidential Suite or a more expensive Banquet room. Both options are excessive considering I was going to book a $300 standard room and the time at the pool/Patio would be less than 30 minutes.

I was shocked to hear that considering we stayed here over Labor Day last year and many people at the pool were there with outside beverages (alcoholic) and take out from South Coast Plaza, but we can't bring a birthday cake per the GM and Food & Beverage Director.

How very short sighted of this property considering we have stayed here many times and we are Lifetime Platinum members and we would be brining many potential new patrons to this property. We reached out to the other Bonvoy properties within the area and they are all willing to accommodate our simple request so we ended up booking elsewhere.

Moving forward, we will not be returning to this property...
Read more
Date of stay: January 2023
3.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestRelations Manager, Guest Services / Front Office at The Westin South Coast Plaza
Responded 30 Jan 2023
Dear Greggfi626, We greatly appreciate your feedback and for providing an opportunity to make improvements. Please be assured that our entire staff is continuously working very hard on improving the service and product we extend to our guests. Please accept my sincere apologies for being unable to meet your expectations. Feedback is extremely important to any organization; particularly when the service has been less than exemplary and we greatly appreciate you sharing your experience. If your travel brings you back to The Westin South Coast Plaza, please forward me your confirmation so I may personally prepare for your arrival. I will ensure that your stay will be a renewing one where you enjoy the true Westin Experience.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mica178 wrote a review Sept 2022
Tampa, Florida133 contributions148 helpful votes
4.0 of 5 bubbles
I was here for a work thing. I stayed in a standard king room, and I attended a conference in one of the ballrooms. The conference facilities were fine, although our ballroom was quite a distance from the bathrooms. I liked the courtyard for the breakfast and the permanent tent for the lunch. Food was standard hotel conference fare.

The public rooms are lovely. The staff are all polite and do things like run to open the door. The housekeeping remembers to bring fresh water and also cleans (not requests required). Maybe traveling in 2021/early 2022 has made me drop my standards, but I found that everything during my stay at the Westin excellent.

The shower was okay. California water conservation means that water pressure isn't great. But the bathroom was reasonably new and modern, and everything felt clean.

The so-called Heavenly bed was fine. Not quite heavenly to me (just a little too firm for my taste), but I'm picky. The sheets were nice, and I have no complaints about the pillows. Air conditioning was fine and pretty quiet, unlike at many hotels.

The location is really convenient to the South Coast Plaza. There are also a handful of excellent restaurants within walking distance.

In addition to the standard hotel restaurant, they have a Starbucks in the lobby if you want a lighter, more caffeinated breakfast. (Or do what I did and walk a couple blocks to the regional coffee chain Philz.)
Read more
Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anjali42 wrote a review Aug 2022
New York City, New York4 contributions6 helpful votes
2.0 of 5 bubbles
We were looking forward to our stay here, but sadly were disappointed at every turn.
1. The hotel is overpriced for what it is and they upcharge you for every. single. thing.
2. The rooms were full of dust. The cleaning staff were clearly doing a very superficial job because there was a layer of dust on every surface every day, which I had to wipe off myself.
3. The management and front desk staff were unhelpful. There was a snafu with our room booking which we booked on booking.com and when we tried to get it solved with the hotel, they were entirely unwilling to help out
4. Speaking of the front desk, it seems they do not speak to each other. We had called ahead to ask whether there would be a charge for getting deliveries and were told as long as you are a guest there is no charge. As we were traveling internationally we had several things delivered directly to the hotel based on this advice but once they arrived, we received a $130 bill just for accepting the delivery. The hotel was of course unwilling to waive this fee despite the fact that they were the ones who told us there was no charge.

Overall, I would not stay at this hotel again. They are clearly only out to make as much money off of you as they can. Hospitality was a big fat zero.
Read more
Date of stay: July 2022
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestRelations Manager, Guest Services / Front Office at The Westin South Coast Plaza
Responded 4 Aug 2022
Dear Anjali42, We greatly appreciate your feedback and for providing an opportunity to make improvements. Please be assured that our entire staff is continuously working very hard on improving the service and product we extend to our guests. Please accept my sincere apologies for being unable to meet your expectations. Feedback is extremely important to any organization; particularly when the service has been less than exemplary and we greatly appreciate you sharing your experience. If your travel brings you back to The Westin South Coast Plaza, please forward me your confirmation so I may personally prepare for your arrival. I will ensure that your stay will be a renewing one where you enjoy the true Westin Experience.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tiffany N wrote a review Jul 2020
4 contributions7 helpful votes
5.0 of 5 bubbles
The trip was short, but we were so thankful for Mary for being so hospitable. We arrived a little before 1AM and right when audit was running. Our reservation wasn’t in the system, despite receiving confirmation. Despite the couple of issues we ran into, Mary was very kind and made us feel relaxed and welcomed. Upon inquiring about things like internet and standard checkout time, she accommodated with free Wifi and a late checkout without prompting. We’re so thankful for her great customer service!
Read more
Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GSP67 wrote a review Jan 2022
Barnegat, New Jersey242 contributions190 helpful votes
3.0 of 5 bubbles
Recently stayed at the Westin South Coast Plaza for five nights after having spent a night at the Marriott Costa Mesa, which is a short walk down the boulevard from the Westin, and which I preferred over this hotel. This Westin Hotel is located directly across the street from the South Coast Plaza shopping mall. Pros: location across the street from the South Coast Plaza; staff were attentive and helpful, comfortable bed; Cons breakfast twice the cost as the Marriott, gym not as equipped and clean as the Marriott, room nothing great where the Marriott is an all suites hotel at the same, similar, or less cost. All in all, I felt that this hotel was as the saying goes, putting lipstick on pig. Everything was average with a shine, such as the valet parking (nice guys, by unnecessary.), maid service upon request only. Would I go back? only if the the Marriott Costa Mesa is unavailable and/or the cost of the Westin is significantly less than the Marriott.
Read more
Date of stay: December 2021
3.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SNAWI Guest Relations Manager, Guest Services / Front Office at The Westin South Coast Plaza
Responded 4 Jan 2022
Dear GSP67, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. We hope you choose to stay with us again when your travels bring you back to the area.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amy W asked a question Aug 2021
Highland, Utah1 contribution1 helpful vote
Does the hotel have a shuttle that goes to Disneyland?
The hotel does not provide shuttle services to Disneyland.
Answer from Peterisacksen
Phuket, Thailand906 contributions199 helpful votes
Yes, not a problem and in fact you can have it delivered to the pool.
tatsindad asked a question Jan 2020
Los Angeles, California
How long does it take to get to disneyland from your hotel?
Answer from SoCalArlene
Dana Point, California24 contributions62 helpful votes
The answer to your question depends on the time of day. Disneyland is not that many miles away; however during rush hour it will seem like it is far! Google Maps is your friend. Type in your starting point address and where you want to go and then a helpful step is to look at the arrive by or depart by feature. Using these toggle features and even adjusting the day of the week will help you model how long it usually takes on a given day, at a given time and the direction in which you are traveling.
Answer from Feryal J
Singapore, Singapore23 contributions22 helpful votes
You may be able to park in the open car park at South Coast Plaza and walk across 7-8 minutes but I am not sure as I didn not try to park elsewhere. Other car parks seemed like they were an 8-10 minute walk.
newport236 wrote a tip Jan 2024
Newport Beach, California11 contributions6 helpful votes
2.0 of 5 bubbles
"Gym is not clean"
Read full review
Dan wrote a tip Jun 2023
Clearwater, Florida2 contributions
1.0 of 5 bubbles
"Hotel charges $50 a night for parking"
Read full review
travel550 wrote a tip Nov 2022
Los Angeles, California101 contributions63 helpful votes
1.0 of 5 bubbles
"Be aware of the parking and valet charged as I explained in my review"
Read full review
NickyFM wrote a tip Oct 2022
Sydney, Australia92 contributions51 helpful votes
2.0 of 5 bubbles
"Avoid corner rooms (ending in 112 and below)"
Read full review
S C wrote a tip Sept 2022
Hong Kong, China92 contributions65 helpful votes
1.0 of 5 bubbles
"Avoid the corner rooms ending x11 rooms."
Read full review
Not the right property for you?
There are more places to choose from in the Costa Mesa area.
PRICE RANGE
HK$1,812 - HK$2,703 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin south coast plaza hotel costa mesa, westin costa mesa, westin south caost plaza, costa mesa westin, westin south coast plaza, westin hotel costa mesa
LOCATION
United StatesCaliforniaOrange CountyCosta Mesa
NUMBER OF ROOMS
393
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE WESTIN SOUTH COAST PLAZA - Updated 2024

Frequently Asked Questions about The Westin South Coast Plaza
Which popular attractions are close to The Westin South Coast Plaza?
Nearby attractions include South Coast Plaza (0.5 km), Segerstrom Center for the Arts (0.3 km), and California Scenario (0.3 km).
What are some of the property amenities at The Westin South Coast Plaza?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin South Coast Plaza?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin South Coast Plaza?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin South Coast Plaza?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin South Coast Plaza?
Conveniently located restaurants include The Capital Grille, Seasons 52, and Din Tai Fung.
Are there opportunities to exercise at The Westin South Coast Plaza?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Westin South Coast Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin South Coast Plaza?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin South Coast Plaza offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin South Coast Plaza?
Many travellers enjoy visiting Kellogg House (4.1 km).
All Costa Mesa HotelsCosta Mesa Hotel DealsLast Minute Hotels in Costa MesaHotels near The Westin South Coast Plaza
Things to DoRestaurantsFlightsTravel StoriesCruisesCar Hire