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Crowne Plaza Costa Mesa Orange County, an IHG Hotel

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3131 Bristol St, Costa Mesa, CA 92626-3037
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US$134
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Free cancellation until 11/12/22
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Traveller (156)
Room & Suite (86)
Dining (22)

About

#4 of 26 hotels in Costa Mesa
Location
Cleanliness
Service
Value
Relax, meet, and dine in the contemporary style of our resort-like hotel in Costa Mesa, California. Retreat to luxury rooms and suites, swim in the sparkling outdoor pool, get energized in our Fitness Center, and enjoy modern American fare and craft beer at Fireside Tavern. Located 2.5 miles from John Wayne Airport, Crowne Plaza Costa Mesa Orange County is a Southern California lifestyle hotel designed around the modern traveler. Experience the culture and coastal vibe of beautiful Costa Mesa. Our hotel is within minutes of South Coast Plaza - the largest luxury shopping destination in California - OC Fair and Event Center, Orange County Museum of Art, and the Segerstrom Center for the Arts. Soak up the sun and catch waves at Huntington Beach and Newport Beach.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Vending machine
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Cable / satellite TV
Safe
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, Spanish, Chinese
788Reviews10Q+A100Room tips
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Grace B wrote a review Nov 2022
Mukilteo, Washington
Excellently customer service from the front desk team. Javier made sure to accommodate our needs since I broke a foot right before our trip. Alexander was so helpful to make our Thanksgiving celebration away from home a great one. Just a fabulous team who really cares. Would definitely come back to stay here again. Location is another plus!
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Date of stay: November 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jose E wrote a review Nov 2022
1 contribution
Amazing customer service especially from Alexander. Alexander has an amazing way of making all guest feel welcomed and happy during your stay. Everything is straight up and forward while checking in with him!
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ian C wrote a review Nov 2022
Irvine, California223 contributions65 helpful votes
I was looking forward to staying at this hotel before my trip to Europe with early morning flight. The hotel photos showed a nice and modern look and it was indeed renovated with good color and taste. The only thing that showed its age is the doors but that’s not important. However, when I remove the pillows on the first of 2 beds, I see hair fibers. Small black lint balls likely from socks were also visible under the comforter. Moved to the second bed and initially looked better but after I removed the comforter, 2 coils of long black hairs as well as a third straight hair fibers were found. I was very tempted to call and switch room but I only had less than 5 hours to rest so picked the cleaner of the 2. Next day after I put my polo shirt and jacket on I also noticed a bunch of dust on them from leaving them on the table. If it hadn’t been for the slacking housekeeping staff, I would have gave this property much higher ratings.
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Date of stay: November 2022Trip type: Travelled solo
Room Tip: Parking is $22. Less than 10 minutes to SNA airport via Uber which costs $12 including extra $3...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Aldo Casanova, Owner at Crowne Plaza Costa Mesa Orange County, an IHG Hotel
Responded 2 weeks ago
Dear iancE6385SZ, We are grateful for the recent visit and vital feedback provided. We are very sorry to hear of the challenges you faced during the stay. We have since communicated this information to our housekeeping staff to prevent this from happening in the future. We wish you well in your travels and hope to have another opportunity to host you again. Warm regards, Aldo Casanova Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TheAdmin wrote a review Sep 2022
San Luis Obispo, California21 contributions4 helpful votes
As a member of IHG we were placed in the preferred member room. The shower didn’t work, there was no maid service and we were not notified that we had to request maid service. They were out of coffee for the room and the best they could do was provide a voucher for free coffee if we picked it up at the restaurant.
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Communication needs to improve.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Crowne Plaza Costa Mesa Orange County, an IHG Hotel
Responded 1 Oct 2022
Hi TheAdmin, Thanks for your review and for staying with us. We work hard to deliver an exceptional guest experience. I am sorry for the level of service you encountered during your stay. I have shared your concerns with the hotel management and sent you a private message to obtain additional information. Again, thanks for your feedback. We hope to have another opportunity to provide you with a better stay. Sincerely, Connie D Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CanisLD wrote a review Sep 2022
Los Angeles, California136 contributions145 helpful votes
Crowne Plaza Costa Mesa on line listing had suites that were designated for accessibility. We weren't sure about other places in the same area. The suite was spacious and neat. The furnishing seemed to target business guests, simple, utilitarian almost. That was fine with us. The price was reasonable. Be sure when booking on line to look at the packages for parking and breakfasts, as they may or may not be included in the price. The staff were accommodating for our needs and were helpful. We were able to get another room near the accessibility suite which was our primary need. There was coin laundry, ice machines, and microwave available in one of the service rooms. There is an exercise room, and a pool. The pool is heated, and the pool area is well maintained. The pool depth runs 3 feet to 5 feet, and is about 25 meters long. One end of the pool looks up along the hotel tower and the other end against a residence with some nice tropical fruit trees. The hotel is near John Wayne Airport and South Coast Plaza. It is also very near to a Mitsuwa, a Japanese Super Market. It is also a few minute drive from Newport Beach Fashion Island, UC Irvine Campus, and Newport Bay Nature Preserve. Further south on the coast is Crystal Cove State Park which we found out has some beach side rentals. The building is starting to show its age. The carpeting and sofa had some stains and holes. The pool floor had lost some finish. We enjoyed our stay, and would recommend it for families with similar needs. We liked the location. Also, Crowne Plaza is part of IHG hotels which includes other major brands and membership points apply across the brands.
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Date of stay: August 2022
Rooms
Location
Service
Room Tip: accessibility suites are all in one tower of the building.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
9 Helpful votes1 Repost
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LV22 wrote a review Jul 2022
New York City, New York9 contributions
If you're looking for space for a large family, the slightly cheaper price could make this a good option. When I stayed here, there was only a round bar of soap and a travel size bottle of shampoo. Fortunately I brought toothpaste. There was a coffee maker but no water. When I went to the front desk, I had to buy a drink. When I asked for a toothbrush, they said you can buy one from the store. Wtf? At least the service desk just let me take one. I would've been annoyed. They had limited facilities, or I didn't have time to check them all out. The restaurant food I tried was mediocre while service was very good. All the staff were courteous. They had hand sanitizer publicly available. I think the lack of supplies is due to being short staffed with limited budget.
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Date of stay: June 2022
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Crowne Plaza Costa Mesa Orange County, an IHG Hotel
Responded 17 Jul 2022
Hello onestarocean, I hope you have a wonderful day today. Thank you for choosing to stay at the Crowne Plaza Costa Mesa Orange County, where we make business travel works. We always go beyond providing excellent service and a comfortable stay to our beloved guests. I'm sorry if there is an issue during your stay with us. I will share your comments with our upper hotel management team to take the necessary steps to avoid the same mistake from reoccurring in the future. We thank you again for being a valued guest. When your travel takes you back to Indianapolis, we hope to welcome you back for a more pleasant stay. Yours in hospitality, Melissa P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tish008 wrote a review May 2022
United Kingdom44 contributions33 helpful votes
Nice hotel, its clean and spacious with huge comfortable beds. There is also decent sound proofing between rooms and the corridors which is an underrated bonus. The breakfast is quite expensive however the service is great and very hospitable. I didn't try out the pool as sadly I didn't have the time, but it looked very inviting.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Crowne Plaza Costa Mesa Orange County, an IHG Hotel
Responded 26 May 2022
Hi Tish008, Thank you for telling us about your experience in Crowne Plaza Costa Mesa Orange County . Our hotel is the perfect place to enjoy a quality stay in an environment were you can enjoy with all the family. I so your evaluation of our services and I am sorry that they where not to your expectation. I know that when you reserve you have options and that you choose us because this is not what you are accustomed from us. I documented your case and shared it with our local area managers. We took immediate action to avoid this from being an issue in our guest's future stays. I invited you to visit us on your next trip so we can provide you with a new view of our services. Warm regards, Oscar C. Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frank Sories wrote a review Jan 2022
San Francisco, California239 contributions124 helpful votes
The location of this property is excellent! It is right off the freeway and very close to to South Coast Plaza. The facility is in top-notch condition and very clean. Room decor is modern and tasteful, and the bathroom is luxurious and well-lit. One of the lights was burned out, however, and we had to get a replacement from the front desk, which was of a different type but actually shed a better light! Housekeeping/maintenance needs to pay better attention to such details. Service was friendly, and overall our stay here was enjoyable. I would certainly recommend this hotel!
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Date of stay: December 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Adelyn L wrote a review Apr 2021
1 contribution1 helpful vote
We booked this hotel thinking we were going to pay a little more, but it would be worth it because of the great amenities they said were available. We showed up and they said their gym, spa, and restaurants were closed, and they were no longer doing the shuttle service or breakfast. These were all things we were told were available before we even booked. After traveling as far as we did and thinking we were getting a great place to stay, we were extremely disappointed. And if you book this hotel you will be too.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Aldo Casanova, Owner at Crowne Plaza Costa Mesa Orange County, an IHG Hotel
Responded 20 Apr 2021
Deary AdelynL10, We appreciate your recent visit and vital feedback regarding your stay. I am very sorry we fell short of your expectations when it came to the amenities being offered at the moment. We are still working our way back to open everything up, and hope to have everything in the coming weeks. We wish you well in your travels. Warm regards, Aldo Casanova Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ben&Dana wrote a review Sep 2020
4 contributions2 helpful votes
This was our first time staying at Crown Plaza. The 2 clerks, Javier & Angel, where professional, respectful, and very personable. Great Customer Service and excellent room for the price!!! Ben & Dana
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Aldo Casanova, Owner at Crowne Plaza Costa Mesa Orange County, an IHG Hotel
Responded 15 Oct 2020
Your visit to the Crowne Plaza in Costa Mesa is greatly appreciated along with your kind words. We are lucky to have them part of our team and we hope to host you again soon. Warm regards, Aldo Casanova Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$134 - US$188 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Hotel Hanford
LOCATION
United StatesCaliforniaOrange CountyCosta Mesa
NUMBER OF ROOMS
224
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CROWNE PLAZA COSTA MESA ORANGE COUNTY, AN IHG HOTEL - Updated 2022 Prices & Reviews (CA)

Frequently Asked Questions about Crowne Plaza Costa Mesa Orange County, an IHG Hotel
Which popular attractions are close to Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
Nearby attractions include South Coast Plaza (0.7 km), Segerstrom Center for the Arts (0.9 km), and The Lab Anti-Mall (0.8 km).
What are some of the property amenities at Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
Conveniently located restaurants include The Capital Grille, Seasons 52, and Din Tai Fung.
Are there opportunities to exercise at Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Costa Mesa Orange County, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, and Chinese.
Are there any historical sites close to Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
Many travellers enjoy visiting Kellogg House (4.6 km).