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412 Niseko, Niseko-cho, Abuta-gun 048-1511 Hokkaido
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About

#11 of 15 in Niseko-cho
Location
Cleanliness
Service
Value

Niseko Grand Hotel is an excellent choice for travellers visiting Niseko-cho, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

Guest rooms offer amenities such as air conditioning and a refrigerator, and guests can go online with free internet access offered by the onsen ryokan.

The property also features an on-site restaurant to make your visit even more pleasant. Guests arriving by vehicle have access to free parking.

While in Niseko-cho be sure to experience local tapas favourites at Luckyfingers.

Plus, during your trip, don't forget to check out an ancient ruins, such as Soga Hokuei Stone Circle.

Enjoy your stay in Niseko-cho!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Internet
Restaurant
Free shuttle or taxi services
Spa
Non-smoking hotel
Laundry service
Breakfast buffet
Shuttle bus service
Massage
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Room features
Air conditioning
Refrigerator
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
Japanese

Location

Full view
39Car recommended
Grade: 39 out of 100
13Restaurantswithin 1 km
1Attractionwithin 1 km
134Reviews5Q+A8Room tips
Traveller rating
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Most Recent
Davide_다비드 wrote a review Jun 2020
Hong Kong, China143 contributions101 helpful votes
It is too expensive for what it offers. Amazing, traditional, outdoor hot spring (the best feature of the hotel), wifi was okay, and free parking it is available in front of the hotel. Good location near annupuri ski resort. Big hotel, not so quite, with large groups visiting the hot spring. Bad small in the common areas, room quality could be better (old hotel)
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Date of stay: December 2019
2 Helpful votes
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SkiDudeGL wrote a review Mar 2020
Minnesota39 contributions49 helpful votes
Stayed here with my son for a ski trip to Niseko United very friendly and helpful staff morning and evening buffets were very good - lots of variety convenient shuttle bus to other ski areas enjoyed the onsen had to check out of hotel our last day of skiing but they had a room to store our luggage front desk staff helped us get a taxi to meet the airport bus at another property
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Date of stay: February 2020
Cleanliness
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2 Helpful votes
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VooDooTravelPro wrote a review Dec 2019
London, United Kingdom143 contributions106 helpful votes
We paid $350/night for this horrible hotel at peak season thinking it would be roomy clean and well maintained despite being dated. We were wrong. The first sign of trouble is a cold and unwelcoming basic lobby with no warm place to hang or have an evening drink. Absolutely no apres ski bar or restaurant. The corridor to our room looked like a crack house. The mattresses were ancient and you could feel the springs. The fridge is tiny for a 6 person room. TV has 5 Japanese channels. We had 2 single rock hard beds and 4 floor blankets for the tatami room - lucky we were only 3 people and could stack them to sleep. Breakfast was basic - with inedible scrambled eggs made from powder maybe. Coffee machine at breakfast made watery I stand coffee. The list goes on and on. Severely overpriced even for Niseko at Christmas time. Pay more and stay elsewhere! Avoid this place like the plague.
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Date of stay: December 2019Trip type: Travelled
2 Helpful votes
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Pioneer12562647477 wrote a review Dec 2019
1 contribution1 helpful vote
This hotel is the worst ever. We booked the hotel on Agoda.com for a nonsmoking room and when we checked in only we found out that the damn hotel does not have non smoking room for their Japanese style room. I have a so who has asthma and when we complaint the staff gave a spray for the smell of the room. When we ask for change room - they just said fully booked. Really upset with the situation we are caught in. I wondered if it is language barrier or this hotel staffs are that terrible - the lady who checked us in just stared at us and shrugs off like saying “not my problem”. Yes to top it off the place is run down and the hallways and open area are poorly heated. The rooms are with cracks and browning.
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Date of stay: December 2019Trip type: Travelled
1 Helpful vote
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shanghaiexpl0rer wrote a review Nov 2019
Shanghai, China9 contributions
Nice onsen. One of the few places you can go with friends or your significant other and yet still enjoy a nice outdoor area. Everyone was respectful, quiet and nice. The bath area is basic, but clean and comfortable. I would come back again. Next time I will bring my own towel and Yuami so i won’t have to pay for rental.
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Date of stay: November 2019Trip type: Travelled
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Yanversusnature wrote a review Apr 2019
New York City, New York109 contributions77 helpful votes
Booking a hotel during prime ski season in Niseko can be so incredibly pricey, especially when you're also factoring in the cost of flying to Japan, eating out and paying for the lift ticket. My husband and I usually stay at nicer places, but we trying to save money and this place appeared to have decent reviews, so we went ahead and booked at the Niseko Grand for three nights. Overall, I have to say that the hotel itself is a little worn down and tired. However, I do think that there are definitely some perks to staying here. To break it down simply: Pros: free breakfast buffet (it was primarily Japanese and Chinese food, and there was a large variety of options that I think would appeal to most guests), the onsite onsen was very large and allowed for co-ed bathing, the onsen was open all night, the proximity of the hotel to Annipuri was relatively close (5-7 minutes on the shuttle), there is a small gift shop in the lobby for snacks and any last minute ski gear that you may have forgotten and lastly, the hotel had a quaint, Japanese-type feel to it that was endearing. Oh, and the price. Compared to other hotels in Niseko, the price for the Niseko Grand wasn't too bad, especially when you factor in the free breakfast. Con: the shuttles, although comfortable, were not very frequent and stopped early in the evening (the last one leaving Hirafu was 8pm-ish...a cab from Hirafu to Niseko Grand at night cost me about 35 bucks), the beds in the room were hilariously small (if you want some intimacy with your partner, I hope for your sake that you're both either thin/very small), there is very strange music that plays in the hallways at around 8am (when you factor in the strange music and the long, desolate hallways, I got the feeling I was in the movie The Shining) and lastly, the hotel was just drab and tired overall. My final thoughts for the Niseko Grand is that without the onsen, it would probably be a 1.5 star hotel. But, the onsen really adds great value to the hotel, and even though the place was so drab, I would actually stay here again if I was on a budget and trying to cut costs.
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Date of stay: February 2019Trip type: Travelled
1 Helpful vote
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djrick2016 wrote a review Mar 2019
Ballycastle, United Kingdom13 contributions17 helpful votes
Room was warm,but so tired looking. Ski room basic but when you placed your boots on the radiator they dried out Meal times were very limited for non Asians ,there was plenty of fish based meal centres ,loads of vegetables for soup . Ifthe hotel was given a make over it would rate much higher with the customers
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Date of stay: February 2019
Location
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Trip type: Travelled
Room Tip: ask for multiple mattresses
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2 Helpful votes
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Kim M wrote a review Feb 2019
NSW12 contributions
I didnt stay in the hotel but my partner and i went to the mixed onsen. It was really lovely and relaxing in there. You can also take beers in there which is cool. My partner and i are staying in hirafu and managed to miss the guest shuttle back to hirafu. We were stressing a bit about it and the front desk staff went above and beyond and organised a lift for us back to Annupuri ski fields so we could catch our Niseko United bus back to hirafu. I cannot thank the staff and driver enough- i wish i knew more Japanese words to express our gratitude. Thank you again!! Highly recommend.
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Date of stay: February 2019
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Trip type: Travelled
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racheyf2015 wrote a review Feb 2019
Cambridge, Australia49 contributions51 helpful votes
We stayed in this hotel for a ski hotel in Niseko. We wanted to experience sleeping in a Japanese-style room so picked this option although Western options were available. This hotel is one of the stops on the Hokkaido Resort Liner bus from Sapporo Chitose airport so it was easy to get to. The hotel also provides shuttle buses to Annapuri and Grand Hirafu ski resorts but not Niseko Village and Hanazano. If skiing or snowboarding, you can also ask about gear rental as it's much cheaper than renting at the ski resorts and the hotel has lockers to store gear overnight. The hotel itself is quite old but it is really great to have an onsen on-site and it's free to use for guests staying at the hotel. One thing to note is that our room did not have a shower, so we had to use the onsen to use the shower facilities and bear in mind it's in the open onsen area so don't expect any privacy! My friend found the one layer mattress to hard and had to add additional layers to sleep comfortably. The hotpot dinner was great after a long day of snowboarding but if you are after other options there is also an izakaya place nearby. Breakfast is interesting comprising traditional Japanese breakfast but all part of the experience.
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Date of stay: February 2019
Location
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Trip type: Travelled
3 Helpful votes
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Tobias wrote a review Feb 2019
1 contribution1 helpful vote
Due to a flight cancelling we missed our booked room. There was no refund or any other favor by the manager. They told us we‘d better take shinkansen or a car from tokyo. Thats ridiculous! On another booking they refused us to make a change of booking... so we are very disappointed by the manager. Cant recommend it to anyone!
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Date of stay: February 2019Trip type: Travelled
1 Helpful vote
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PRICE RANGE
US$80 - US$118 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoAbuta-gunNiseko-choNiseko Onsen
NUMBER OF ROOMS
69
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Frequently Asked Questions about Niseko Grand Hotel
Which popular attractions are close to Niseko Grand Hotel?
Nearby attractions include Niseko Moiwa Ski Resort (1.0 km).
What are some of the property amenities at Niseko Grand Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
What food & drink options are available at Niseko Grand Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Niseko Grand Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Niseko Grand Hotel?
Conveniently located restaurants include Kobito, Keyspring Niseko, and Raphael Restaurant & Bar.
Does Niseko Grand Hotel have an airport shuttle?
Yes, Niseko Grand Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.