Niseko Konbu Onsen Tsuruga Besso Moku no sho
393 Niseko, Niseko-cho, Abuta-gun 048-1511 Hokkaido
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US$411
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About
#5 of 15 hotels in Niseko-cho
Location
Cleanliness
Service
Value
Niseko Konbu Onsen Tsuruga Besso Moku no sho is an excellent choice for travellers visiting Niseko-cho, offering a luxury environment alongside many helpful amenities designed to enhance your stay.
For those interested in checking out Soga Hokuei Stone Circle (2.4 mi) while visiting Niseko-cho, Niseko Konbu Onsen Tsuruga Besso Moku no sho is a short distance away.
Niseko Konbu Onsen Tsuruga Besso Moku no sho offers guests an array of room amenities including a flat screen TV, a refrigerator, and air conditioning, and getting online is possible, as free wifi is available.
The onsen ryokan offers 24 hour front desk, a concierge, and a gift shop, to make your visit even more pleasant. The property also features a sauna and breakfast. Guests arriving by vehicle have access to free parking.
While in Niseko-cho be sure to experience local tapas favourites at Luckyfingers.
Plus, during your trip, don't forget to check out a history museum, such as Arishima Memorial Center.
Enjoy your stay in Niseko-cho!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Skiing
Airport transportation
Banquet room
Spa
Electric vehicle charging station
Valet parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Vending machine
Shuttle bus service
Hot spring bath
Massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Seating area
Sofa
Telephone
Bottled water
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Luxury
Languages Spoken
English, Japanese
Location
Full view
36Car recommended
Grade: 36 out of 100
267Restaurantswithin 10 km
35Attractionswithin 10 km
Contact
393 Niseko, Niseko-cho, Abuta-gun 048-1511 Hokkaido
Name/address in local language
Getting there
Car HireSee all Niseko-cho car hire
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See all nearby attractions159Reviews4Q+A14Room tips
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We stayed at the hotel for 5 nights with our two children. The hotel is located very nicely within the forest next to a river and is stylishly designed. The Japanese breakfast and kaiseki-type dinner was amazing - every dish was great, creative and tasted fabulous! The staff was really helpful, friendly and professional and did everything to make our stay as good as possible. We visited the hotel with our two small children and the staff did a great job to accommodate us - for example, they prepared the favorite Japanese food for our daughter and served it in the room so that we could bring the children to bed before going to the restaurant to get dinner ourselves. Afterwards, they even called the room to check if she liked it and if they can improve anything for the next night. Overall excellent service, even by high Japanese standards. We can fully recommend to stay at this great hotel.…
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Date of stay: August 2021
Location
Service
Sleep Quality
Room Tip: Book a room with an outdoor Onsen if possible.
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Helpful
We stayed at this ryokan while skiing for five days at Niseko and had a wonderfully relaxing experience away from the hustle and bustle of the Grand Hirafu base. The inn provides a shuttle bus service three times a day on a fixed schedule to and from all of the Niseko United bases. Transit time was 20-40 minutes depending on the stops. It is slightly inconvenient having to stick with the inn’s fixed schedule, but the experience we had staying at Moku No Sho made the inconvenience worthwhile. We had two separate vacations—time on the slopes, and time enjoying a Japanese inn. Our room was very comfortable and modern with Western style beds and seating. We had a room with a private, outdoor onsen which was a wonderful way to relax after a day on the slopes. The restaurant (where breakfasts and dinners were included in the room rate) consists of a series of private rooms where we were served traditional Japanese breakfasts and kaiseki dinners (while seated at a Western-style table with chairs). The food quality and variety were excellent. A couple of nights, we upgraded to the teppanyaki grill which was also excellent. One of the highlights was the lounge area where we enjoyed pre- and post-dinner drinks relaxing around a fireplace listening to well selected jazz and/or rock music. Communicating in English was occasionally tricky, but we found one staff member who was reasonably fluent and could help us when needed. All told, this was a wonderful experience. …
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Date of stay: February 2020
3 Helpful votes
Helpful
Response from Voyage20868218832, 支配人 at Niseko Konbu Onsen Tsuruga Besso Moku no sho
Responded 11 Mar 2020
Thank you so much for choosing our hotel as a part of your trip. We were glad to hear that the meal can left a good impression on your trip. Thank you so much for your valuable suggestion about the schedule of shuttle bus. In order to provide a well service for guest,we will try our best to improve it. The four seasons are beatiful in Niseko,beside winter,other season are also worth visiting. We are looking forward to seeing you in the future. Moku no Sho Charge of person Takeo
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Today I have the worst service and experience from Moko No Sho. First of all, I have to complain the waitress serving the dinner. The waitress comes in and out slamming the door and then puts the dishes loudly on the table. Then nothing is said at all except “finish?” and at the end of meal “Drinks?”. The waitress from the start to end comes in serving with the very unhappy face on her. Never, in my 15 years staying in Japan ryokan and onsen did I get this kind of bad service. And the worst part, is taking away my son’s dish without asking? I have to say “excuse me” in Japanese to get her attention. I will never come to Niseko and Moko No Sho from Tsuruga group ever again! 0/10. Bad service especially gives the customer the bad face and like you did something bad. I really don’t understand why the reviewers give it high score reviews when it doesn’t meet the basic ryokan onsen and service standard. …
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Date of stay: December 2019
2 Helpful votes
Helpful
Response from Voyage20868218832, 支配人 at Niseko Konbu Onsen Tsuruga Besso Moku no sho
Responded 28 Dec 2019
Thank you so much for choosing Moku no Sho hotel. I am apologized for our service,which could not leave a good impression to you. We have already communicated with our staff and he was very so sorry for her bad service. We will change other staff to give a confortable service for you. In order to give a nice service to guest,we are reflect on our own mistakes once again. We will by taking real action and set an example to our hotel. We are deeply sorry about the inconvenience due to our mistake,we sincerely hope you could accept our service again. Best regards, Moku no Sho Takeo
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Great dinner with free selection of sake and other drinks. Interesting concept to have unlimited drinks and snacks at the lounge. Overall only 25 rooms make it very peaceful and far from the type of crowded tourist Onsen places. There is also a good hifi system at the Lounge but unfortunately we cannot select our own songs. The Onsen itself is a perfect once in a lifetime mix of outdoor pool with falling snow that melts on the tongue.
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Date of stay: November 2019Trip type: Travelled as a couple
Helpful
Response from Voyage20868218832, 支配人 at Niseko Konbu Onsen Tsuruga Besso Moku no sho
Responded 15 Dec 2019
Thank you so much for choosing Moku no Sho Hotel in your Hokkido trip. I am so sorry that we forget to tell you which CD and record can be selected by yourself when our staff introduce hotel facility. We are looking forward to seeing you next time.
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+1
Stayed here with my two daughters in a western/Japanese style room with private rotenburo. Couldn’t have been more perfect. All meals served in communal room or private rooms - great to have the variety. Magical shared spaces and first class shared onsen baths. Highly recommended.
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Date of stay: August 2019Trip type: Travelled with family
Helpful
Response from Voyage20868218832, 支配人 at Niseko Konbu Onsen Tsuruga Besso Moku no sho
Responded 10 Sep 2019
"Thank you for using at this time. Our hot spring is a sodium chloride peculiar to the Konbu Onsen area, and it has a smooth touch. I am glad that you are happy about the onsen. Also, thank you again for your meals and our public spaces. We will continue to improve the service of all employees so that our guests will be satisfied. We look forward to seeing you Mr. AiexHMcD again. Niseko Konbu Onsen Tsuruga Besso MOKU NO SHO General Manager Akihiro Takeo"
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+1
Traditional ryokan, worth the effort to book this small inn @ annunpuri if you wish to have a short getaway from the niseko crowd and noise. Not easy to book it, as reservations not online nor immediate. Payment to be made in full for a confirmed reservation. Reception and staff not effectively bilingual, but they do try their hardest. As non Japanese I feel almost an intrusion of their Japanese system and culture the moment I enter, boots and shoes to be shed even before check in. For skiers and snowboarders, sad news. The dry room is just a room with old ski hangars. No individual lockers no ski valet or concierge. And of course no gear to the rooms if we are even to leave our shoes at the door/shoe rack. Lounge and fireplace (fire starts at 5pm) cozy when weather isn’t too cold outside. Rooms are nice, clean and if it gets too warm, we can open windows for some fresh air. Best part of the room, personal massage chair and the full set of lotions and pajamas! No coin laundry here so every bit of yukata and pajamas help! Onsen in room seemed to have a lot of dirt floating and needs cleaning as the onsen on the ground floor didn’t have the same amount of floating particles. They do have a nice bar and free flow alcohol after 8pm. Remaining day free flow is to the tea, wine and juice. Lovely marshmallow toasting by the fire fr 5pm. Steamed Potatoes with butter also fr 5pm for the less sweet toothed. Housekeeping was tardy first few days and forgot to leave pajamas. Got better later the stay. Good place to chill out for few days. Room and half board, kaiseki breakfast and dinner was good til 3rd day. Got bit tired after the 3rd day. Kids got kids meal sorted and was wonderful. The teppanyaki dinner option was worth every cent upgrade. King crab, beef, snapper, all super fresh and wonderfully prepared. Not oversauced or fancy show, focus on the quality of the food. They have only 1 teppanyaki room, so book in advance. …
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Date of stay: December 2018Trip type: Travelled with family
1 Helpful vote
Helpful
Response from tokuchi, 支配人 at Niseko Konbu Onsen Tsuruga Besso Moku no sho
Responded 20 May 2019
Thank you very much for visiting Mio. We received comments, and we will improve our ski store and cleaning related parts and strive to be satisfied. In addition, about teppanyaki of meal, we have received evaluation from guest of hotel and recommend reservation in advance. We will continue to improve our service further in the future, and we hope to improve it. maneger toshikazu tokuchi
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SR_travelreview wrote a review Dec 2018
Newcastle upon Tyne, United Kingdom140 contributions138 helpful votes
+1
Our party stayed one night after a long journey from UK . Very beautiful traditional Japanese Guest house with modern facilities. The Japanese traditional evening banquet was impressive all be it challenging for the European tastebuds ! Breakfast was equally challenging! Staff are all very well mannered and help when that can. Rooms are very comfortable all with a superb massage chair, very intense but well worth a go. However there are rules. ! House help yourself beverages are available during the day in allotted times. However anything you want outside the selection is not allowed until 8pm. Coffee wine or drinks , a tempting bar (seldom staffed) and wine selection on view seems impossible to access and charge to your bill! So Much more could be made of this ryokan to make it more guest friendly during the day. …
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Date of stay: December 2018Trip type: Travelled with family
3 Helpful votes
Helpful
Response from tokuchi, 支配人 at Niseko Konbu Onsen Tsuruga Besso Moku no sho
Responded 20 May 2019
Thank you very much for choosing a chopstick for family use. I am satisfied with the room and the food, but I would appreciate your feedback regarding the time of the drink in the lounge as a valuable opinion. We have included an inclusive service since April of last year, and we are satisfied with our customers. Also, we are looking forward to your visit. maneger toshikazu tokuchi
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Fantastic stay at Mokunosho ryokan. Lots of privacy with only 25 suites. Even with the ryokan fully booked, mostly had the lovely outdoor onsen to myself throughout my 2-day stay. Enjoyed the spacious suite - and the massage chair within. We have been to quite a few upmarket ryokans and feel the meals here were excellent in taste, quality & presentation. The lounge (with fireplace & evening marshmallows) was tastefully designed. Lovely place to relax in evenings with free drinks and snacks provided. We had initially wondered if we should skip Niseko as we’re not skiers. But after this experience at Mokunosho, we will definitely be back! Grateful to manager Takuya-San for sending us to the Niseko JR station to catch our train.
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Date of stay: December 2018Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from tokuchi, 支配人 at Niseko Konbu Onsen Tsuruga Besso Moku no sho
Responded 20 May 2019
Thank you very much for visiting me at the back of this issue. During the stay, I was very happy to see how relaxed you were. I think that I could have been satisfied about the bath in the lounge and the room for staying at other than skis. In addition, we receive word to be able to revisit, and inn Ryori hits. Also, when you come to Hokkaido, we are looking forward to your visit. maneger toshikazu tokuchi
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After one-night-stay in Lake Shikotsu Tsuruga Resort Spa Mizu no Uta, we moved to this hotel to continue our onsen journey. Private onsen suite with Kaiseki Dinner Package is highly recommended. Thank you for arranging a private dining room for us, we really enjoyed precious moment with family. It was a 2-day well spent with Tsuruga Resorts. Thank you for the hospitality!
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Date of stay: June 2018Trip type: Travelled with family
Location
Cleanliness
Service
Room Tip: Book a room with private onsen
See more room tips
3 Helpful votes
Helpful
Response from tokuchi, 支配人 at Niseko Konbu Onsen Tsuruga Besso Moku no sho
Responded 20 May 2019
Thank you for always favoring Tsuruga group. We would like to express our gratitude for your satisfaction with your relaxation and food at the hotel when traveling with your family. Also, when you come to Hokkaido, we are looking forward to your visit. maneger toshikazu tokuchi
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Having read so much about this hotel/onsen, I made plans for my husband to stay over on his birthday. When made the reservation, I made a request to have a nice room, and informing them it was a celebratory stay. When we arrived, the hotel grounds impressed us. We were showed to the lounge to check in. However, the staff that checked us in couldn't cobble together 2 words of English, so we had a bit of difficulty understanding each other. We had booked for the deluxe Kaiseki dinner, but inquired if we could change it to the Teppanyaki dinner instead and pay for the difference in price. The staff said "no, not possible, Chef not working today" ?? So we didn't know if she understood us correctly, or did we not understand what she was trying to express. Anyway, we said okay and checked in Room 301. Was showed to our room, and the hotel's provided guest outfits, and the room facilities. I must say that the hardware (design of the hotel and the landscaping) is excellent. However, their software of the hotel (service level, cleanliness and the attention to details) is very lacking. In the price range and standard the hotel is positioned, the hotel should be kept immaculately. Yet, we found a hand print (in black) on one the walls where the hotspring tub was, and a dead fly stuck on a dusty air vent in the ceiling of the shower room. During dinner, we found our staff who checked us in, also serving dinner! Together with fellow a waitress, whose English is even worse then the other staff, worked to bring our Kaiseki dinner to us. We couldn't really understand what they were trying to explain to us the course of the meal, which they were serving. She mistook my order for grapefruit juice when I asked grape juice, and the typed menu were full of typos and formatting issues. There was supposed to be a "Boiled Dish" but it was Sashimi that was served instead, and it was only when we inquired and pointed to the wait staff what was typed on the menu and what dish was served, did the wait realise that there was a misrepresentation in the menu! We checked in for the night's stay and left the next morning after breakfast. Yet, no one at the hotel during the whole time we stayed wished my husband a "Happy Birthday", despite having his passport photocopied and kept by reception, and my comment at reservation that we are celebrating a birthday. This is not how a great hotel works. I've worked in the hospitality before. You usually would give a small box of chocolate or a card expressing your congratulations to your guest. Yet, I find it odd for this lack of attention to detail in this hotel, in terms of service, and the poor level of English, in a town that serves a lot of foreigners is shocking. We unfortunately will not be returning - we would rather stay in an accommodation that has the same level of service and English levels BUT at a cheaper price!…
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Date of stay: October 2018Trip type: Travelled as a couple
Service
Sleep Quality
Helpful
Response from tokuchi, 支配人 at Niseko Konbu Onsen Tsuruga Besso Moku no sho
Responded 12 Jan 2019
This time, thank you very much for coming to the heating skewer. We are sorry that we could not reply to your request from this time on arrival. Also, I apologize again for having done a very embarrassing service because communication with customers was not successful. Regarding the matter you have pointed out a lot, I will make efforts to improve the service in the future, including the replacement of the staff. Niseko konnbu Onsen Tsuruga besso mokunosho Toshikazu Tokutoshi manager
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PRICE RANGE
US$435 - US$532 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoAbuta-gunNiseko-choNiseko Onsen
NUMBER OF ROOMS
25
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Claim Your Listing Frequently Asked Questions about Niseko Konbu Onsen Tsuruga Besso Moku no sho
Which popular attractions are close to Niseko Konbu Onsen Tsuruga Besso Moku no sho?
Nearby attractions include Niseko Moiwa Ski Resort (1.1 km).
What are some of the property amenities at Niseko Konbu Onsen Tsuruga Besso Moku no sho?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Niseko Konbu Onsen Tsuruga Besso Moku no sho?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Niseko Konbu Onsen Tsuruga Besso Moku no sho?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Niseko Konbu Onsen Tsuruga Besso Moku no sho?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Niseko Konbu Onsen Tsuruga Besso Moku no sho?
Conveniently located restaurants include Kobito, Keyspring Niseko, and Raphael Restaurant & Bar.
Are there opportunities to exercise at Niseko Konbu Onsen Tsuruga Besso Moku no sho?
Yes, guests have access to a sauna during their stay.
Does Niseko Konbu Onsen Tsuruga Besso Moku no sho have an airport shuttle?
Yes, Niseko Konbu Onsen Tsuruga Besso Moku no sho offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Niseko Konbu Onsen Tsuruga Besso Moku no sho have airport transportation?
Yes, Niseko Konbu Onsen Tsuruga Besso Moku no sho offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Niseko Konbu Onsen Tsuruga Besso Moku no sho?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Niseko Konbu Onsen Tsuruga Besso Moku no sho?
The staff speaks multiple languages, including English and Japanese.