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I have stayed at this property before and this will be my last. Shortly after checking in to the room, we left and went to the store, met up with a couple of friends then returned to the room only to find the safe unlocked...More
We got referred by a local travel agency in Fort Lauderdale to the RIU Montego Bay. originally we had a different destination in mind we wanted to go to.
This was the best vacation ever! Absolutely no worries on the question how to get from...More
After reading the reviews I was slightly scared about staying at the Riu Montego Bay. I am 27 years old and came here as part of a trip with my boyfriend. It turned out to be a really good resort however I found myself frustrated...More
Visited with my Daughter (19) for 11 nights. Have travelled to many hotels and must say what makes this hotel is the fantastic entertainment team. They work so hard keeping guests happy and put on really good evening shows. The best I have seen on...More
The service from the staff was terrible apart from a few, very rude abrupt, the tv was one of the old box TVs they stopped making about 15 years ago, the rooms are old and dated gloomy, the hotel has no personal touch, I was...More
8 Thank Ross C
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Montego BayResponded yesterday
Thank you for choosing RIU Hotels & Resorts once again for your vacation and for taking the time to give us your constructive and valued feedback. It is disappointing to see that this time your experience did not live up to what you...More