We stayed for two nights in July 2020, primarily to see Petra early morning and avoid the worst of the heat, then have a swim back at the hotel. Perfect for that and the fact that it’s such a short walk to Petra. Very clean rooms, air conditioning worked well, great dinner on the top outdoor level. Pool was nice to come back to. Great views as well. Service was great as well. At one point we had thought that something was missing from our room - the management took our concerns seriously until we realized that it was our error and all was accounted for. Great stay and experience. Highly recommended!
Ideally situated, Petra Moon hotel is THE place to stay. All the staff was super kind, always taking care of the clients, asking if everything is good. The swimming pool is very nice and appreciable. The buffet - dinner and breakfast - is amazing ! Everything was sooooo good and there were plenty of choices ! The view from the roof is a plus ! We had a problem with the aircon and we’ve been upgraded. Thank you for everything, we’ll definitely come back !
Stayed for three nights at this hotel just minutes away from the world famous Petra complex. Meets most European standards and would highly recommend it to travellers. Very attentive staff and great view especially at night from roof top terrace.
Wonderful location, only 3 minute walk to the entrance gates of Petra. The service from all team members was exceptional, we had the buffet dinner on the roof which was amazingly good, a huge selection all cooked very fresh right there on the roof top and superb value. The room itself was great, very comfortable beds and good working AC, all very clean. The rooftop pool was perfect after a long hot day exploring Petra, We ordered some food to have by the pool and they were happy to bring it up from the restaurant. The hotel does not serve alcohol which was a little shame but honestly everything else was so perfect that this didn't end up bothering me. Will definitely recommend to anyone travelling in the area.
Great hotel, lovely room, helpful and friendly staff and good food. I booked through a booking site but followed up directly with the hotel to change our booking and they were very helpful and able to accommodate our requested changes. Our room at Petra Moon was the best of all the hotels we stayed at in Jordan (including the luxury resort at the Dead Sea) and the service and food was excellent. Definitely recommend this hotel!
The staff at Petra moon were helpful and efficient, especially Ahmed who made us porridge each day. The triple room was light and airy however our shower tray kept overflowing. Breakfast and evening meal had a good choice of food, however, we need more vegan options. We ate dinner on the terrace, but there were too many flies on the first night which made it impossible to enjoy your food. The Operations Manager was asking everyone how their stay was and we complained to Hazfisa (think that's his name) the Operations Manager, and he took on board our comments and he arranged for vegan meal for the following evening and they had treated the terrace floor with fly repellant (I don't know what) and it worked and kept the flies away for the second night. Thank you for taking our comments on board, the second night was fantastic. The Operations Manager also arranged for us to go to the Village Hotel to watch a show which was lovely, but it would be nice if you could arrange entertainment in the hotel in the evening as there is really not much to do after dinner. We had a great stay and enjoyed the food and it really is less than a 5 minute walk from the Petra Main visitor centre.…
Nice hotel very close to Petra gate. Welcome the guests with fresh watermelon juice. Clean and well equipped room. We joint the evening buffet on the terrace. Quire nice view and various dishes . Unfortunately we did not have time to try the swimming pool.. but it looks nice . Minor, if breakfast can be included in the room rate will be great . And perhaps lunch service needs to be improved, though quality of food is good.
You really can't beat the location of Petra Moon Hotel, located less than a 5-minute walk from the entrance to Petra. The rooms were comfortable, and we loved gathering at the rooftop bar pre-dinner. Breakfasts were really good; the dinnertime buffet was decent. Overall, a very good choice while visiting Petra.
Perfect location 100m from gate to Petra. Ecxellent service - complimentary tea and water melon on roof top. Very friendly staff! Nice and clean rooms, very good breakfast. And nothing beats the sunset from the roof terrace. Highly recommended :-)
Excellent stay, with very nice people (special thanks to Ammar) Place is very close to the entrance to Petra Swimming pool is small but a nice addition Breakfast is complete and good The complementary teas are very appreciated Thanks for the stay!
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