Movenpick Nabatean Castle Hotel
Kings Highway, Queen Rania Street, Petra - Wadi Musa 71811 Jordan
Earn rewards for every stay
Hotels.com
Agoda.com
ZenHotels.com
View all 7 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (433)433
Room & Suite (92)
Dining (44)
About
#29 of 81 hotels in Petra - Wadi Musa
Location
Cleanliness
Service
Value
Movenpick Nabatean Castle Hotel is a 10 minute drive from the entrance to the historic site of Petra, situated in a breathtaking secluded position on a hillside at an altitude of 1,400 metres.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children's television networks
Car hire
Car park
Wifi
Pool / beach towels
Indoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Wine / champagne
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Gift shop
Sun deck
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Languages Spoken
English, Arabic
Location
454Reviews7Q+A51Room tips
Reviews
Traveller rating
- 121
- 135
- 91
- 65
- 42
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Unique and beautiful hotel. Staff happy and helpful. Views from room are outstanding. Food is high level. Beds are very comfortable. Swimming pool is freezing. Grounds are beautiful and clean. Fast cleaning by staff. Rooms are ver quiet and large
Read more
Date of stay: September 2023Trip type: Travelled with friends
Room Tip: Worth being away from the entrance to PETRA
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abedrabo twaissi, General Manager at Movenpick Nabatean Castle Hotel
Responded 5 days ago
Dear Melissa, Thank you so much for taking the time to share your thoughts and experiences from your recent stay at our hotel. We were absolutely thrilled to read your review and are delighted to hear that you had such a pleasant surprise during your visit. Our team is dedicated to ensuring our guests have a memorable and enjoyable stay, and it's wonderful to know that you found them to be both happy and helpful. We take pride in our unique and beautiful hotel, and we're thrilled that you appreciated the outstanding views from your room. The comfort of our guests is of utmost importance, and we're glad to hear that you found our beds very comfortable. We appreciate your feedback regarding the swimming pool temperature. We are always looking for ways to improve our facilities, and we will certainly look into this matter to ensure a more comfortable experience for our guests in the future. It's great to hear that you enjoyed the high-level food offerings at our hotel. Our culinary team works hard to provide a memorable dining experience, and your positive feedback is much appreciated. Maintaining clean and beautiful grounds is a top priority for us, and we're pleased to hear that you found them to be just that. Our dedicated housekeeping team takes pride in providing fast and efficient cleaning services to ensure our guests have a comfortable and pleasant environment during their stay. Lastly, we're glad to know that you found our rooms quiet and spacious. We believe in providing a peaceful and spacious retreat for our guests, and it's wonderful to hear that we met your expectations in this regard. Thank you once again for your kind words and feedback. We hope to have the pleasure of welcoming you back to our hotel in the future. If there is anything else we can do to enhance your next visit, please do not hesitate to let us know. Warmest regards, Abedrabo Twaissi Cluster General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the best hotels I visited in terms of simplicity, theme, and amazing location over looking majestic mountains of Wadi Musa - the energy is so high there. In terms of service and staff, i was very impressed, everyone went out of there way to make our stay memorable - Special thanks to Yousef and Khaled for their wonderful hospitality and making sure that our friend have the best birthday surprise ever with the singing and complementary delicious cake. This is my new favorite spot!
Read more
Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abedrabo twaissi, General Manager at Movenpick Nabatean Castle Hotel
Responded 2 weeks ago
Dear asmaj292, Thank you for taking the time to share your fantastic experience with us! We're thrilled to hear that your stay at our hotel was simply amazing and that you found our simplicity, theme, and location overlooking the majestic mountains of Wadi Musa to be exceptional. Our team is dedicated to providing outstanding service and hospitality, and it's wonderful to know that our staff, especially Yousef and Khaled, went above and beyond to ensure your stay was memorable. We're delighted that we could be a part of your friend's birthday celebration and that you enjoyed the singing and complementary delicious cake. It's an honor to be your new favorite spot, and we can't wait to welcome you back for another unforgettable experience. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. Thank you once again for choosing our hotel, and we look forward to seeing you again soon! Best regards, Abedrabo Twaissi Cluster General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank you team for making our stay amazing everyone was great from the reception to the housekeeping to the staff in the restaurant the rooms were great and the chocolate were delicious every where ..
Read more
Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abedrabo twaissi, General Manager at Movenpick Nabatean Castle Hotel
Responded 3 weeks ago
Dear Yousef, Thank you for your kind words! We're absolutely thrilled to hear that you had a wonderful stay at our hotel. It's fantastic to know that our team, from reception to housekeeping to the restaurant staff, contributed to making your experience amazing. We're also delighted that you enjoyed the rooms and our delightful chocolates. Your feedback means a lot to us, and we can't wait to welcome you back for another exceptional stay. Should you have any preferences or requests for your next visit, please feel free to let us know. Wishing you safe travels until we have the pleasure of hosting you again! Best regards, Abedrabo Twaissi Cluster General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel and the staff was great specially the reception for the good advices about petra they even booked us free shuttle to visit petra , thank you for the nice view and nice service we will be back for sure
Read more
Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abedrabo twaissi, General Manager at Movenpick Nabatean Castle Hotel
Responded 3 weeks ago
Dear 461 Walkerb: Thank you for your wonderful review! We're delighted that you found our hotel beautiful and enjoyed your stay with us. It's great to know that our staff, especially the reception team, provided you with helpful advice about Petra and arranged a free shuttle for your visit. Your satisfaction is our priority. We're thrilled that you appreciated the nice view and our attentive service. Your kind words motivate us to continue delivering exceptional experiences to all our guests. We're already looking forward to your return and another chance to serve you. If there's anything specific, you'd like for your next stay, please don't hesitate to let us know. Safe travels until we meet again! Best regards, Abedrabo Twaissi Cluster General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the check in with the nicest staff ever to the food in the tent until the sleep in the room this was the best hotel we stayed in ever everyone went there way to make sure we had lovely stay, especially thanks to amarat from the reception who was always smiling and he gave us advises about Petra and the surrounding areas. thank you Movenpick.
Read more
Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abedrabo twaissi, General Manager at Movenpick Nabatean Castle Hotel
Responded 3 weeks ago
Dear 197 graigal, Thank you for sharing your wonderful experience with us. We're delighted to hear that your stay was exceptional from start to finish. It's fantastic that our staff's kindness and hospitality made a positive impression from the moment of check-in. We're glad you enjoyed the food in our tent and had a comfortable night's sleep in our rooms. Your appreciation for our team's efforts to ensure a lovely stay is truly heartening. We'll make sure to pass on your special mention to Amarat from the reception. His dedication and advice showcase the commitment we have to providing valuable experiences for our guests. Thank you for choosing Movenpick Nabatean Castle. If your travels lead you back to our area, we would be honored to welcome you for another great stay. Warm regards, Cluster General Manager Abedrabo Twaissi
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel, staff very friendly. Ahmed at reception was really welcoming and even gave us free complimentary upgrade. Lovely settings. Around 5 minutes to petra museaum. Would recommend, mountain views were very scenic
Read more
Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abedrabo twaissi, General Manager at Movenpick Nabatean Castle Hotel
Responded 15 Aug 2023
Dear 188shahnazh, Thank you for making our Mövenpick Nabatean Castle your choice hotel on this occasion and for your very kind recommendation to the travel community of Tripadvisor.com, these positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf especially the team member whom you've personally mentioned for their contribution to your wellbeing whilst staying among us. Again, thank you for making us your choice hotel when visiting the area and we are looking forward to welcome you back again. Best regards, Abedrabo Twaissi Cluster General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed at this hotel for two nights while visiting Petra. Lots of reviews and YouTube vlogs recommended this hotel because of the view. Please don’t pick this hotel because of the view as that is all it really offers. Before booking, we researched and did our due diligence. Google Maps stated the hotel was a 7 min drive from Petra visitors centre. When we arrived those 7 mins were up a very very steep hill which you could not possibly walk into town in the evening if you wanted to. The hotel provide a shuttle bus, which is great- it leaves at 3 points during the morning to early afternoon and has 3 departures going back up the hill. If you need to go into town or miss the shuttle bus that is where the expense comes in. As Uber doesn’t operate outside Amman, you need to get a local taxi. For a short taxi ride the cost to go up the hill is 15-20JD (£17-23) which is outrageous. The hotel itself is old and very outdated which is why I mentioned not to solely book this for the view. If you like modern hotels as we do you will be disappointed. The Movenpick opposite the visitors centre is much newer, modern and a nicer hotel but double the price. In hindsight I would’ve booked there. We were greeted by Belal at reception- he was wonderful throughout our stay and so friendly. He couldn’t do enough for us and was very attentive. He also offered us an upgrade of room and later checkout. The suite we were upgraded to had a spacious bedroom and a large living area. The bathroom was tiny for the level of space in all other rooms so this was disproportionate. The room was clean but very outdated in terms of decor so were the communal areas (old carpet) and the dining area. This hotel is really in need of TLC and a revamp and I believe it’s taking advantage of all the tourists in Petra rather than maintaining a decent Movenpick standard. I’ve stayed in other Movenpick hotels in the world and this is the most run down one I’ve been to. On our first night we tried the buffet, this was 23JD (£26.05 pp). There was no selection in food and it was definitely a rip off. The dessert selection was beyond poor and we were very disappointed. One of the staff that was waiting on our table asked for feedback and we spoke to the duty manager, however when we expressed concerns about the lack of selection he replied “I know” rather than taking our feedback on board and saying he would act on it. Breakfast was also lacking in variety and options. If you’re a British customer and you are going to be using the TV, there aren’t any English speaking channels on the TV, not even BBC news. They have the option to cast your device but unfortunately this is only for Android users which makes no sense. As an iPhone user we couldn’t watch anything after a long day. There are two ways to look at this hotel, one - it is close enough to Petra but expensive to get a taxi to. The bad decor may not be a factor if you want something that isn’t going to break the bank as you won’t be spending much time in the hotel room. But if you’re like us who want something nice and modern this isn’t the hotel for you, pay the extra and stay in another hotel as the view we thought we were going to get here wasn’t that great and definitely not worth staying that far away for. You cannot walk into town in the evening so it’s not the best base. Pros * Staff are extremely friendly and helpful, especially Belal * Shuttle bus saves time and taxi fares getting to Petra each day Cons: * Outdated and old decor, needs revamping asap * Far away from Petra itself and the town at night * Taxi’s are expensive for a short distance * Food selection is extremely poor for breakfast and dinner * No English TV channels and casting available for Android users only. * No hotel activities in the evening * The hotel offer a ‘Chocolate hour’ between 4-5pm however as most people would be visiting Petra this seems to be a part con as you would never be able to make use of it.…
Read more
Date of stay: May 2023Trip type: Travelled as a couple
Room Tip: Stay at Movenpick near the entrance to the visitors centre
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abedrabo twaissi, General Manager at Movenpick Nabatean Castle Hotel
Responded 22 Jul 2023
Dear Iw186, We greatly appreciate the time you spent to review your recent experience in our hotel, at Mövenpick we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Mövenpick Nabatean Castle is one of the most unique hotels in Jordan due to its fitting-fort like architecture and intricate interior designs that are featured throughout the hotel, we are saddened to know that it wasn't up to your expectation, we also want to explain that our hotel has just been renovated in the year of 2019 and still continuing the improvement of it. We also understand that our hotel might not be the best location for your holidays, this is why we encourage you for a future occasion to visit our website to make sure you book the Accor destination that can make all your dreams come true. We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one, discussions involving the respective management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Mövenpick holiday experience an unforgettable one for all the right reasons. Best regards, Abedrabo Twaissi Cluster General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is right across the street from Petra so the location is great. The food at the hotel was not very good and the service was nonexistent. I was not feeling well and called the front desk for peppermint tea. There had been some in our room when we arrived and I drank it. I waited about an hour and a half, then called again. My daughter went down to dinner, when she returned and saw I still hadn’t gotten the tea she went down to the front desk. They sent up the wrong type of tea bags. She went back down to the desk and said she would wait for the tea bags, they assured her that the correct tea would be sent up. It never was. I mentioned this to the front desk when I was checking out and they asked me if I wanted the tea bags now. I replied that I wanted them last night when I was ill.…
Read more
Date of stay: May 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abedrabo twaissi, General Manager at Movenpick Nabatean Castle Hotel
Responded 21 Jun 2023
Dear laborlady, First of all, we thank you for the time you spent to share your personal impressions of your stay at our Mövenpick Resort Petra. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Second, we are delighted that you found out the hotel's location as perfectly matched with your Petra adventures. Third, we are sorry to read that our restaurant's meal offer did not meet your expectations in terms of flavor, our professional team of chefs strive to impress our guests with high standards and the possibility to savor the best of our local cuisine as well as a great selection of international delights. However, as we receive guests of all nationalities and ages, we try not to over spice the dishes in order to please all palates, for this reason there is a wide spice station included in our restaurant for our guests to help themselves and season their dishes to their liking. Lastly, we are deeply sorry to read that you felt poorly during your stay and apologize for the inconsistency you experienced, rest assured that it will be forwarded to its respective department for further revision and improvement. We sincerely lament reading that your stay was not as pleasant as it should have been, and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Mövenpick holiday experience an unforgettable one for all the right reasons. Best regards, Abedrabo Twaissi Cluster General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The customer service was excellent. Mr khalid rest manager was awsome. Very polite and profesional. I recommend 100% , when you visit ask for him. Very clean facility.very delicious food and pastry Great!
Read more
Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abedrabo twaissi, General Manager at Movenpick Nabatean Castle Hotel
Responded 17 Jun 2023
Dear ericlC9949TE, Thank you for making our Mövenpick Nabatean Castle your choice hotel on this occasion and for your very kind recommendation to Tripadvisor's readers, these positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all especially the team member whom you've personally mentioned on your behalf for their contribution to your wellbeing whilst staying among us. Looking forward to welcome you back where warmth meets the hospitality at Mövenpick Nabatean Castle. Best regards, Abedrabo Twaissi Cluster General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel is located 7-8 min drive from Petra Visitor centre. Which is perfect as it is away from the crowds and the downtown area on a nice peaceful road. the views are stunning as is the sunset. Helpful and efficient staff . They packed a breakfast for us the day we were going to Petra at 6:00 am. Rooms were good. air conditioning was a bit of a problem but they got it fixed so no complaints. Chocolate hour when we arrived was a great touch ..with a refreshing hibiscus juice. Would recommend this hotel
Read more
Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abedrabo twaissi, General Manager at Movenpick Nabatean Castle Hotel
Responded 4 Jun 2023
Dear JDN0908, First and foremost, we would like to thank you for choosing our Mövenpick Nabatean Castle for your visit to Petra and for recommending us to the travel community of Tripadvisor.com, this is undoubtedly the best reward for us all. We are also delighted to know that the room you stayed in, meals served, and services provided by the staff was up to your expectation. Moreover, please accept our sincere apology for the inconsistency you experienced during your stay with us, rest assured that it will be reported to its respective department for further revision and improvement. Thank you for your visit and we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Best regards, Abedrabo Twaissi Cluster General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$115 - US$255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mövenpick petra wadi musa, moevenpick nabatean castle resort
LOCATION
JordanMa'an GovernoratePetra - Wadi Musa
NUMBER OF ROOMS
92
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingMOVENPICK NABATEAN CASTLE HOTEL - Updated 2023 Prices & Resort Reviews (Petra - Wadi Musa, Jordan)
Frequently Asked Questions about Movenpick Nabatean Castle Hotel
Which popular attractions are close to Movenpick Nabatean Castle Hotel?
Nearby attractions include Petra (4.6 km), Town Bazaar (4.2 km), and Monastery (Al Dayr) (6.0 km).
What are some of the property amenities at Movenpick Nabatean Castle Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Movenpick Nabatean Castle Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Movenpick Nabatean Castle Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Movenpick Nabatean Castle Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Movenpick Nabatean Castle Hotel?
Conveniently located restaurants include Falafel Time, Sana'a El Yemen, and Zawaya Restaurant & Cafe.
Are there opportunities to exercise at Movenpick Nabatean Castle Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Movenpick Nabatean Castle Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Movenpick Nabatean Castle Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Movenpick Nabatean Castle Hotel?
The staff speaks multiple languages, including English and Arabic.
Are there any historical sites close to Movenpick Nabatean Castle Hotel?
Many travellers enjoy visiting Petra (4.6 km), Al-Khazneh (3.8 km), and The Royal Tombs (4.4 km).