Crowne Plaza Resort Petra
Crowne Plaza Resort Petra
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Avg. HK$373 /night, 10/8 - 10/9
HK$823
per night
HK$598
per night
HK$373
per night
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3.5
#46 of 76 hotels in Petra - Wadi MusaLocation
Cleanliness
Service
Value
Closed for renovations. Set against a breathtaking view of Petra mountains lays the Crowne Plaza Resort Petra. Besides the unique view provided from the hotel's patio of the dramatic Petra Mountains, the Crowne Plaza Resort Petra is only steps away from the visitor's entrance to the siq and the old city with its world famous archaeological sites. Crowne Plaza Resort Petra offers 147 rooms including 3 suites and 30 superior rooms. 31 hillside chalets tucked into the Petra rock face overlooking the visitor's entrance the site. Facilities include: Heated outdoor swimming pool and 3 Restaurants, lobby bar, evening cocktail lounge with dance floor, conference room, 2000 year old 'Nabatean Tomb' the Cave Bar is fronted with a large piazza ideal for groups and incentive gatherings with space to cater for up to 200 guests are some of our services, dining & entertainments. Don't miss out visiting The Basin Restaurant in the old city with its exceptional settings for lunch. Outside catering can be arranged by our staff in a variety of unique locations outside the hotel, and local entertainment will bring traditional flavor to your event.
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Property amenities
Free parking
Wifi
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Tennis court
Babysitting
Business Centre with Internet Access
Sauna
Hot bath
Breakfast buffet
Meeting rooms
Concierge
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Luxury
Modern
Location
Petra - Wadi Musa Jordan
Getting there
King Hussein Intl Airport
93.5 km•
See all flights
2 Restaurants
within 10 kilometers
100Reviews1Q+A16Room tips
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Detailed Reviews
crown plaza hotel is being renovated. But we went to the basin restaurant located at the end of trail of the Petra Ruins. It’s like an oasis. Indoor air conditioning Restaraunt. Beer wine. And buffet food. Friendly service and bathrooms. It can be crowded. Have fun.
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Date of stay: December 2022Trip type: Travelled with friends
Room Tip:Â Make a reservation. Well worth it
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pros:
You can't get any closer to Petra if you tried, walk out the front of the hotel, you are right on the road to the Siq.
There is even a bar that is houses in an old carved out Nabean house.
Great breakfast, great dinner.
Nearby shopping arcade.
Everything is in walking distance.
Cons:
Rooms are a little dated. Some minor water issues.
Lots of French people. They are fine, but a little pushy at dinner time.
You can't get any closer to Petra if you tried, walk out the front of the hotel, you are right on the road to the Siq.
There is even a bar that is houses in an old carved out Nabean house.
Great breakfast, great dinner.
Nearby shopping arcade.
Everything is in walking distance.
Cons:
Rooms are a little dated. Some minor water issues.
Lots of French people. They are fine, but a little pushy at dinner time.
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Date of stay: November 2013Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGCare, Guest Relations Manager at Crowne Plaza Resort Petra
Responded 20 Mar 2014
Dear jcb193, Thank you for your review of your stay at Crowne Plaza Resort Petra. We are pleased you did enjoy our location and our breakfast and dinners. All of our reviews are evaluated by management, and your review is no exception. We strive to provide the best guest experience possible, and may use some of the feedback you’ve provided to further improve our service. Thank you again. Regards, Brenda J. Case Manager IHGCare
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Like many people have said, you only stay in this hotel for one reason; because its close to Petra. And like many people have said, you can't get closer to the entrance. (Don't be fooled by "entrance" - its still a fair walk until you get to the Siq and then more until the Treasury, but its a beautiful walk)
The hotel itself is slightly dated, but the staff are all polite, the beds are comfortable and it is clean. We had one of the chalet type rooms away from the main part of the hotel. The cave bar is a really plus. Never ate in the main restaurant apart from breakfast which is good. Fresh pancakes/eggs etc.
The hotel itself is slightly dated, but the staff are all polite, the beds are comfortable and it is clean. We had one of the chalet type rooms away from the main part of the hotel. The cave bar is a really plus. Never ate in the main restaurant apart from breakfast which is good. Fresh pancakes/eggs etc.
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Date of stay: February 2014Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGCare, Guest Relations Manager at Crowne Plaza Resort Petra
Responded 14 Mar 2014
Dear The_Clunger, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that our location was suitable for your needs and found our staff polite and rooms comfortable and clean. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope to get the opportunity of welcoming you back in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Krysllin G. Case Manager IHGCare
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a nice buffet at the restaurant, a lot of options, tasty food and one of the employees (Odai) made my stay very good. Coffee was also nice, and view from restaurant is great. Recommended after long walk in Petra :)
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Date of stay: January 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked this hotel online in November and a confirmation for my booking was received. When I arrived at the hotel late in the evening on the 26th of December for my reservation I discovered the hotel was closed. I was directed to the Petra Guest House which is currently being run/managed/whatever by Crowne Plaza to discover that my booking didn't exist (even though I had a confirmation number). An hour later they kicked another guest out of his booking (I heard the lies the front desk told him when he tried to check in and wasn't impressed) and gave me his room. The hotel wasn't to the expected standard of Crowne Plaza and I was unhappy by the way the situation was managed. I am a fan of Crowne Plaza hotels and had a stay in their hotels both before and after this one that were excellent but this experience was disappointing. They blamed the website for the problem but you can still book a room at this hotel both online through the hotel website as well as through other hotel booking sites... this needs to be sorted as soon as possible...
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Date of stay: December 2012Trip type: Travelled as a couple
Room Tip:Â Check to see if it is open before booking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGCare, Guest Relations Manager at Crowne Plaza Resort Petra
Responded 22 Jan 2013
Dear tafawke, Thank you for sharing your review with us. We deeply apologize for any inconvenience caused to you. We are under major renovations which includes all guest rooms and public areas. The Petra Guest house is assisting us with our arrivals. I hope you enjoyed staying there. Thank you for your comments. Katie J Case Manager IHGCare
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They forgot to mention that their hotel is under construction and you will not actually be staying at the Crowne Plaza. The Morning Receptionist ( Something with a B) is extremely unprofessional and not confident in his job duties. He does not know a thing he was talking about. He told my friends and I that Petra would take 12 hours. We almost stopped half way because we thought we would not make it back before dark. Good thing we did not listen to him because it took us 5 hours. He argued with me on how many beds I wanted in MY own room.
I understand there is a culture difference, however it is my money, it is my room and it is my boyfriend. We were entitled to a few discount, as per our reservation and their response was, we only honour rooms not specific things on the reservation since they are not "technically" Crwone Plaza, they will not give service.
Food was so awful we had to go outside the hotel which also was not so good. Again Do not trust anything they say, research ahead of time. You can find a cheaper hotel, with better service walking distance.
I understand there is a culture difference, however it is my money, it is my room and it is my boyfriend. We were entitled to a few discount, as per our reservation and their response was, we only honour rooms not specific things on the reservation since they are not "technically" Crwone Plaza, they will not give service.
Food was so awful we had to go outside the hotel which also was not so good. Again Do not trust anything they say, research ahead of time. You can find a cheaper hotel, with better service walking distance.
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Date of stay: December 2012Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGCare, Guest Relations Manager at Crowne Plaza Resort Petra
Responded 3 Feb 2013
Dear OceantoOcean, Thank you for taking the time to write a review about your experience with us. We are hospitality professionals who work diligently to ensure our facilities are well maintained. Please be advised that our hotel is still under major renovations which includes all guest rooms and public areas. However, the Petra Guest house is assisting us with our arrivals. Once again, I would like to thank you for sharing your thoughts. Once the renovation process is completed, we hope you will stay with us to enjoy our improvements and allow us the opportunity to redeem ourselves. Sincerely, Joel B Case Manager IHGCare
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I agree with other comments - the location is great. When I first got there, I thought the location wasn't that big a deal. The other hotels in Wadi Musa aren't that much further away. But after a day at the Petra site and the long walk back out, I was really happy not to have to walk even 10 feet further. My room (113) was quite good - two double beds (I was solo, so not great) but the room has a big outdoor deck with a table and a couple chairs. Very nice place to spend the late afternoon after a trip to Petra. Staff is friendly but they were pretty distracted when I was there - a big name visitor was coming the day after I left so there was lots of scrambling going on. Breakfast is OK - nothing special.
Key point if you are going to Petra - VERY important to understand where your hotel is. MANY hotels are well outside of Wadi Musa so you have to take a bus or taxi to get to town or to the Petra site.
Key point if you are going to Petra - VERY important to understand where your hotel is. MANY hotels are well outside of Wadi Musa so you have to take a bus or taxi to get to town or to the Petra site.
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Date of stay: January 2014Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â My room, 113, had a nice terrace. There is a similar room on the floor above, but I'm not...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Food, room and facilities were all acceptable, but uninspiring. Location, right by the entrance to Petra, was perfect. The staff were friendly and welcoming, yet the hotel did not quite come up to CP standards.
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Date of stay: October 2013Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGCare, Guest Relations Manager at Crowne Plaza Resort Petra
Responded 26 Dec 2013
Dear Millah A, Thank you for taking the time to leave comments about your stay. We are glad to see the staff service was a pleasant highlight of your stay. Thank you again for your review, we hope to have the pleasure of serving you again soon. Sincerely, Adrian D Case Manager IHGCare
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here whilst visiting Petra.
The hotel is literally a 45 second walk to entrance of petra visitors.
Hotel is a little dated, but you're paying for the location rather than how good hotel is and what you can do at the hotel. I would say all the hotel amenities are a bonus as most of the time/ day will be spent touring Petra.
In all... great location, great branded hotel for comfort, cleanliness and good showers and good breakfast...not sure what else one would want when visiting Petra.
I put 4 instead of 5 due to comparing to other 5 stars we have been to....as for me..location cannot be heavily weighted for which star to give a hotel as there are other considerations.
When in Petra again...will come back to this place.
The hotel is literally a 45 second walk to entrance of petra visitors.
Hotel is a little dated, but you're paying for the location rather than how good hotel is and what you can do at the hotel. I would say all the hotel amenities are a bonus as most of the time/ day will be spent touring Petra.
In all... great location, great branded hotel for comfort, cleanliness and good showers and good breakfast...not sure what else one would want when visiting Petra.
I put 4 instead of 5 due to comparing to other 5 stars we have been to....as for me..location cannot be heavily weighted for which star to give a hotel as there are other considerations.
When in Petra again...will come back to this place.
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Date of stay: December 2012Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had been to Petra previously, but stayed at a hotel/resort out of town. This time, we decided to opt for "location" and chose the Crowne Plaza. Boy, was this a mistake?
The room we were given was right above the entrance of the hotel and it seemed like there was constant activity outside our window all night with tour buses, taxis, etc. The room reeked of cigarette smoke which meant that we had to keep our window open all night - thus contributing to the noise level.
The dining room was OK for breakfast, but the dinner did not look too good so we ate in one of the local restaurants. The rooms are antiquated and the bathroom had seen better days. The carpets appeared to be originals and retained the smell of smoke in the hall and the room.
Next time, it will be the Movenpick which has a similar location.
The room we were given was right above the entrance of the hotel and it seemed like there was constant activity outside our window all night with tour buses, taxis, etc. The room reeked of cigarette smoke which meant that we had to keep our window open all night - thus contributing to the noise level.
The dining room was OK for breakfast, but the dinner did not look too good so we ate in one of the local restaurants. The rooms are antiquated and the bathroom had seen better days. The carpets appeared to be originals and retained the smell of smoke in the hall and the room.
Next time, it will be the Movenpick which has a similar location.
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Date of stay: May 2011Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Make sure that you request rooms on the other side of the hotel from the entrance.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGCare, Guest Relations Manager at Crowne Plaza Resort Petra
Responded 7 May 2012
AntarcticBound, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received accommodations that were less than satisfactory. We hope that you give us a chance in the future to show you how great our hotel is. Ben J IHG Care
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"My room, 113, had a nice terrace. There is a similar room on the floor above, but I'm not sure of the room number."Read full review
"Stay in one of the outside rooms for a great dust and dawn view (and these rooms are larger than the inside rooms)!"Read full review
PRICE RANGE
HK$396 - HK$940 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza resort petra hotel petra / wadi musa, crowne plaza hotel petra
LOCATION
JordanMa'an GovernoratePetra - Wadi Musa
NUMBER OF ROOMS
147
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Crowne Plaza Resort Petra
What are some of the property amenities at Crowne Plaza Resort Petra?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at Crowne Plaza Resort Petra?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Resort Petra?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Crowne Plaza Resort Petra?
Yes, free parking is available to guests.
Are there opportunities to exercise at Crowne Plaza Resort Petra?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Crowne Plaza Resort Petra?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Resort Petra offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Crowne Plaza Resort Petra accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.