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Tourism Street, Petra - Wadi Musa 71810 Jordan
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US$71
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Free cancellation until 27/08/22
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Traveller (38)
Room & Suite (2)
Business Centre & Event Rooms (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#18 of 69 hotels in Petra - Wadi Musa
Location
Cleanliness
Service
Value
Travellers' Choice
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Horseback riding
Walking tours
Babysitting
Airport transportation
Business Centre with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Car hire
Taxi service
Rooftop terrace
24-hour security
Baggage storage
Currency exchange
First aid kit
24-hour check-in
24-hour front desk
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Hair dryer
Safe
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Minibar
Electric kettle
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Room types
Mountain view
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Business
Languages Spoken
English, Arabic
64Reviews0Q+A8Room tips
Traveller rating
  • 54
  • 9
  • 1
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Sam wrote a review Jul 2022
Aqaba, Jordan3 contributions3 helpful votes
Such a beautiful place to stay at, a city view, close to almost everywhere you'd need to go to! And then, there are the rooms... MAGNIFICENT, a tip for your stay there, move the couch to face the window to enjoy the city view while comfortably sitting on the couch. Absolutely amazing service and clean rooms. Best hotel stay in years. If i could give more than 5 stars I would!
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kim J wrote a review Mar 2022
California25 contributions6 helpful votes
Hotel's Favourite
Our greeting was very friendly. The host helped us park and was warm and friendly. The breakfast buffet was standard Jordanian breakfast. Meh. Chef was engaged and friendly tho. The room was clean and ready and we appreciated the great value.
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: Up a very steep hill from Petra Visitor Center. 0.6mile. Walk down is easy. Walk up difficult.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Suliman Sowabn, Owner at Petra Heart Hotel
Responded 4 Jul 2022
Dear TeacherKim, Thank you for sharing your experience at Petra Heart Hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer your feedback will be shared with team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at Petra Heart Hotel, we hope you choose to stay with us again whenever your travel needs bring you back to Petra. Kindest regard, Sadam Altwassi, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Osama A wrote a review Jul 2022
2 contributions
A high quality, clean, comfortable and upscale hotel, with great people and great service! I love this place, I can't wait to go back! I can only rate the meeting environments, this is a great hotel, very friendly staff almost like family. This is a biased review I'll put that right out there, but again a very wonderful staff and well kept Hotel
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rami H wrote a review Jul 2022
Montreal, Canada1 contribution1 helpful vote
At the Petra Heart Hotel we had an excellent experience during our visit, rooms are really clean and new, the service was fast enough and the traditional breakfast was amazing. The people were very nice and from the depth of my heart I would like to say thank you so much for your warm welcoming
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Suliman Sowabn, Owner at Petra Heart Hotel
Responded 7 Jul 2022
Dear Rami, Thank you for posting your explicit review on TripAdvisor. I have read your comments and feel excited to know that you have enjoyed your stay with us. The team and I are pleased to know that the hotel facilities and service provided were up to your satisfaction and exceeded your expectations. We pride ourselves on providing "honest, uncomplicated, comfort" to all our guests and are pleased to hear we achieved our goal. The staff will be very proud to see that they were able to make your stay so great when we share your kind comments with them. We would be delighted to welcome you should your travel plans bring you again to Petra. Best regards, Sadam Altwassi, Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sam Robertson wrote a review Jul 2022
Edinburgh, United Kingdom46 contributions19 helpful votes
Enjoyed it very much! Would certainly return here if ever going back to Petra. The property is located nearby all the shops that you need during your vacation. It’s a few minutes walk to good restaurants and it’s a 10-15 minute downhill walk to the Petra entrance. The staff were really friendly and accommodating to us. They helped us with every question we have as well as looking out for price City views from the terrace on the fourth floor. Laundry is available All in all great place to stay!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Suliman Sowabn, Owner at Petra Heart Hotel
Responded 4 Jul 2022
Dear Sam, Thank you for your time in sharing your recent experience with us. I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back to the team and they are proud to have exceeded your expectations. We look forward welcoming you back again soon! Sincerely, Sadam Altwassi, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Manik S wrote a review Apr 2022
London, United Kingdom56 contributions21 helpful votes
We stayed here for 2 nights with our 6 year old daughter. The location is good, less than 5 min drive to Petra visitor centre and close to restaurants. We were driving so it was convenient for us, parking available at the hotel. Our room had 3 single beds, ac worked well. We did not have breakfast at the hotel but got packed breakfast for $7 each, it consisted of two sandwiches, juice box, cake slice and water. Room had a kettle, there was no milk in the room so I asked reception to provide me with some and they obliged. Overall good experience.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Suliman Sowabn, Owner at Petra Heart Hotel
Responded 4 Jul 2022
Dear Manik, Thank you for choosing to stay at the Petra Heart Hotel and for rating your experience with us. We are glad to know that you enjoyed your stay with us and we would like to welcome you again soon. Kindest regard, Sadam Altwassi, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sam Robertson wrote a review Dec 2021
Edinburgh, United Kingdom46 contributions19 helpful votes
+1
The staff was very helpful, comfortable bed big room and great breakfast. Moreover, arranged a shuttle to Petra for our friends outside their usual service hours, gave us some very insightful tips for the rest of our journey in Jordan and. I would totally stay here again.
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Date of stay: December 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Suliman Sowabn, Owner at Petra Heart Hotel
Responded 4 Jul 2022
Dear Robertson, I would like to take this opportunity to thank you for choosing Petra Heart Hotel for your recent stay and for taking your time to post a review here. As your comfort and well-being are always our highest priorities, I appreciate receiving your positive feedback. Looking forward to welcoming you again in the near future. Sincerely, Petra Heart Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Waleed T wrote a review Dec 2021
Petra - Wadi Musa, Jordan5 contributions2 helpful votes
Very comfy clean nice hotel . Very friendly staff nice breakfast too room are clean comfy beds all new . Excellent service . Highly recommended. Very nice location by the centre of wadi mousa. For sure i will be back . Soliman is very friendly and helpful he knows a lot
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Date of stay: December 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Suliman Sowabn, Owner at Petra Heart Hotel
Responded 5 Jul 2022
Dear Waleed, Thank you for posting your explicit review on tripe adviser. I have read your comments and feel excited to know that you have enjoyed your stay with us. The team and I are pleased to know that the hotel facilities and service provided were up to your satisfaction and exceeded your expectations. We pride ourselves on providing "honest, uncomplicated, comfort" to all our guests and are pleased to hear we achieved our goal. The staff will be very proud to see that they were able to make your stay so great when we share your kind comments with them. We would be delighted to welcome you should your travel plans bring you again to Petra. Best regards, Sadam Altwassi, Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
suliman s wrote a review Nov 2021
11 contributions12 helpful votes
Great hotel, quiet, clean, close to city center and petra entrance with the best service and friendly work team I recommend it to all my friends and i will back again Great Breakfast and rich, start early morning And you can request take a way breakfast if you start early to petra
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
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Response from Suliman Sowabn, Owner at Petra Heart Hotel
Responded 4 Jul 2022
Dear Sulimans, Thank you for your time in sharing your recent experience with us. I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back to the team and they are proud to have exceeded your expectations. We look forward welcoming you back again soon! Sincerely, Sadam Altwassi, Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ariana Copping wrote a review Oct 2021
Lincoln, United Kingdom51 contributions15 helpful votes
We felt extremely welcomed by the staff at the hotel straight away on arrival and throughout our stay. The room was extremely spacious and comfortable - a great retreat after a long day exploring Petra. Car parking is on street parking which was fine for us as the staff ensured we always had a spot to park in outside the hotel. The drive up to the property was very steep and uphill, and although it is within walking distance from Petra, the return walk is very much uphill! Breakfast was quite basic but very enjoyable nonetheless! Overall, we would highly recommend the hotel :)
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Suliman Sowabn, Owner at Petra Heart Hotel
Responded 4 Jul 2022
Dear Ariana, It was a pleasure having you with us on your recent stay. We are glad to know that you enjoyed your stay with us. It is always motivating to receive such comments from our valued guests. Thank you for sharing your opinion and we look forward to welcoming you again. Sincerely, Sadam Altwassi, Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$58 - US$101 (Based on Average Rates for a Standard Room)
LOCATION
JordanMa'an GovernoratePetra - Wadi Musa
NUMBER OF ROOMS
15
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Frequently Asked Questions about Petra Heart Hotel
Which popular attractions are close to Petra Heart Hotel?
Nearby attractions include Town Bazaar (0.2 km), Temple of the Winged Lions (0.2 km), and Masjid Adh-Dhahra (0.2 km).
What are some of the property amenities at Petra Heart Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Petra Heart Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Petra Heart Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Petra Heart Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Petra Heart Hotel?
Conveniently located restaurants include Zawaya Restaurant & Cafe, Reem Beladi Restaurant, and Elan Restaurant.
Does Petra Heart Hotel have airport transportation?
Yes, Petra Heart Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Petra Heart Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Petra - Wadi Musa.
Are any cleaning services offered at Petra Heart Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Petra Heart Hotel?
The staff speaks multiple languages, including English and Arabic.
Are there any historical sites close to Petra Heart Hotel?
Many travellers enjoy visiting Petra (3.3 km), Al-Khazneh (2.5 km), and The Royal Tombs (2.8 km).