This resort was by far one of the best ones I have visited and only because the staff was amazing. When we arrived we were greeted by the bellman who grabbed our luggage for us and gave us a cold wet towel to cool down. Check in was easy and very friendly. We had a swim out room 2021. I will say is that the loungers needs a good scrubdown and the AC never really got cold. The jacuzzi in the room also didn't want to fill up because the drain would not shut and the jacuzzi outside also needed a good cleaning so needless to say we didn't get to use that. The room itself was huge and it was nice being on the first floor. The pool bar is where it's at though. The bartenders are on point and always quick even when it gets busy and always with a smile on their faces. Entertainment was great and friendly. I wish I could remember all their names. The buffet had many choices and we always had one guy named Denny who was rightin point. Every morning when he saw us he had our mimosas ready and our coffee. We did a dinner on the beach which honestly isn't worth the money at all but our waiter Candle was great and he did his best even though it started to rain and he had to move us inside the rodeo grill restaurant. The plaza bar had an amazing waitress/bartender named Julia. Honestly she helped make our trip so much better. She was friendly, always smiling, her drinks were amazing and she was quick. We had a table of 12 one night and none of us ever had to wait. I will say this watch out for the maids and the people that go to fill up the mini bars. If you don't lock your stuff up in the safe it will go missing. One of our chargers for the phone was taken. Our friends had clothes go missing, earrings, and even floats were taken so just make sure you lock everything up that you can in the safe. All in all though I would go back to the resort because of the staff and how close it is to the airport.…
Majestic colonial resort its the best…we were for 6 nights and everything was AWESOME we go 3 days after the hurricane Fiona hit it but those people put all the effort and work and clean it in no time…everything was perfect,staff was friendly and helpfull,the food was amazing and our butler RUBICAN was the best butler you can get he was hepling with everything he do beyond and above to make our stay the best one…i would deff recommended the resort and of course would go back again
After reading many mixed reviews about this hotel, I was skeptical about booking here. After spending one week at Majestic, I am very happy with the choice that I made. This hotel blew my mind for many reasons which will be explained in great detail below. Check in: Fairly easy, however, we had to wait until around 4pm to check into a room which I specified I wanted 2 double beds and they brought us to a room with a king bed. Check out from a hotel is at 12pm. I can’t understand how it takes 3 hours to reset a room. I think they can work on making the check in process a little quicker as many travels have long days starting from 4am. Felix in the Colonial Club was very understanding and accommodating whilst doing the very best he could to make the process easier. Colonial Club: Guests in Colonial Club had a private lounge for adults only, with coffee & little snacks throughout the day along with having a private beach area + private pool(s) which was super convenient if ever needing a break from hearing kids (which wasn’t an issue at this hotel for the most part). Rooms: Outdated. The bathroom was designed very strangely. There were no doors, and it was an open concept which made privacy very limited. Luckily I was with a friend who I was comfortable with, but I had not been, the rooms would have been a very big issue. The bathroom itself where the toilet was, was extremely small, however the shower was massive. I’m the type of traveller who pays great attention to the rooms as I appreciate my down time after a long day in the sun. The rooms were extremely dark and dull. I would work on making the rooms slightly brighter, or overall renovating some of them. Food: Absolutely outstanding. Anyone who said the food wasn’t good here, was simply the pickiest eater. There were many options on a day to day basis, between the main buffet, and the restaurant near the beach which had so many fresh options. I could’ve stayed at that resort for 2 weeks and never had a single complaint. The Mexican & Steakhouse were very good as well. Pools: Being a part of Colonial Club, there were pools for adults only. I personally never went there because it was too quiet for my liking, although it was good to have that option. I preferred being at the main pool where there was volley ball, music, games, and the foam party on Wednesdays and Fridays. Beach: Spacious, many chairs to sit on. The seaweed was a hit or miss depending on the day which is out anyones control. However, this was the first beach I’ve ever felt rocks on the sand in the water which is extremely dangerous. I would make a sign because I knew someone who ran in not knowing there were rocks and got injured. Overall beautiful and there’s games, a volley ball net, aerobics, and music. Entertainment: This hotel was the only hotel that has dancing throughout the entire evening from 8:30-11:30pm. I really enjoyed how if you didn’t want to watch the same old boring show, you had the option to stay in the plaza and dance with the animators and listen to music. In terms of animation workers, here is where I would like to pour my heart out. I have been to many hotels in the Dominican Republic, and my main priority is the entertainment as I adore to dance and to meet new people. The entertainment team at majestic…. How can I describe them? They were… Tremendous, remarkable, friendly, kind, impressive, energizing, and overall, the best entertainment team I have seen in my entire life. I want every single member of that team to get recognition after this review. I would like to shoutout: Mauro, Miguel, Edgar, Frederick, Sammy, Jennifer, and last but not least, Misael; for their contagious, lively, vibrant, and animated energy. I left this resort in tears because of them, and I hope to see them again very soon. Majestic, do not let go of these guys. Service: Everyone always had a big smile on their face, starting with Jaquelito who greeted us while arriving. The service was impeccable and always a pleasure to be greeted by such kind people at the bars, restaurants (thank you Orquidia, Roner, Yohanna) and more. Thank you majestic, for one of the best trips of my life…
I would like to congratulate the hotel staff for the great service they offer, but especially Eduardo Ardanza for his great attention and dedication to the service he offers along with his great work team that supports him Thanks for everything. I hope to return soon ☺️
Love the whole team! Mauro is one of the most excellent man there! Very good dancer, love the aquarobic and the games with him, he is so much fun to hang out with😊🇩🇴🙏🏼💪🏼 Hotel and food is very very good!
It was a really nice and lovely vacation! I had the best time! Thank you all. They had a nice animation! Thanks to all of you, but special to Mauro! You’re really a entertainer and you can move! Thank you all!
Majestic Colonial is the perfect resort whether your travelling with friends, or family. The food is great, the activities during the day and night are amazing as well. The best part of the resort is the staff, specifically Francisco. He made the trip very memorable due to his great service, always being very kind with his services and making this place feel like home. Thank you Francisco!
Best Animatin edgar and Service in bar in tje pool Juli ,johanny,joel,leandro they are the best in the bar the animstion in the beac and alsö in rhe pool very funny in msjedtic colonial they are the best
One of the best environments I’ve ever been in. A resort that that will fulfill all your desires. Everything from the pools to the beach were perfection. One perfect person comes to mind when thinking about Dominican, and that is Francisco. Francisco went above and beyond for us and did so much. Francisco treated us like family and always took care of us. Whenever we needed help, Francisco was always there for us. The most friendliest staff member we’ve ever encountered in our life. Made our trip 10x better. Without Francisco, we wouldn’t have felt at home.
Hands down one of the best resorts I’ve stayed at. The beach was amazing and had so much to do with all the water sports. The experience wouldn’t have been as smooth without Francisco though as he handled all our reservations for us and made everything as easy as possible. Definitely one of the best staff members I’ve ever encountered at any of these resorts I’ve been to.