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Grand Palladium Bavaro Suites Resort & Spa

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Avda. Francia Sn Playas De Bavaro Higuey, Bavaro, Punta Cana 23000 Dominican Republic
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€304
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Dining (746)
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About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
GreenLeaders Platinum level
The Grand Palladium Bavaro Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Punta Cana Resort & Spa, the Grand Palladium Palace Resort Spa & Casino and TRS Turquesa Hotel. The facilities of these adjoining resorts are open to guests of the Grand Palladium Bavaro (excluding the TRS Turquesa Hotel).
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Public wifi
Internet
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Salon
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Green
Languages Spoken
Spanish
Hotel links
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13,747Reviews1,214Q+A100Room tips
Traveller rating
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Popular mentions
Just can say ,thanks to all of you,each detail,just blow my mind. Every one was just wonderfull,since the check in until the day we took a taxi to the puj airport. Excellent food.Argentinian rest. Just love it. Very clean resort. Friendly staff,i love this hotel.
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Response from GelsonZC, Director de Relaciones con Clientes at Grand Palladium Bavaro Suites Resort & Spa
Responded 2 days ago
Dear Lilidous, Thank you so much for your awesome review! It makes us truly happy to learn that you enjoyed your time with us and we succeeded in achieving your satisfaction. Comments like yours motivate us to keep doing our best every day to improve in all aspects and deliver an excellent service to our guests. We look forward to your next visit. Our best regards! Gelson Zorrilla Hospitality Manager
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Hotel's Favourite
Let me start off by saying I almost canceled my trip due to recent events but I’m so glad I didn’t ! I absolutely loved my stay. The room was clean and huge. I stood in the suite that had the rooftop jacuzzi. Honestly only got to use it once and it took forever to fill due to Low water pressure but that’s my only complaint. There was also no need to get money converted. They prefer American dollars so it’s better to come with plenty of 1’s 5’s and 10’s. It was my first time at an all inclusive so i was not used to the whole get up and leave situation (lol) i did make sure to tip at every restaurant i ate in. The resort is huge and there was always something fun to do. There were so many different restaurants for dinner if you did not want to eat at the main hall. The staff at the hotel were very friendly and there was not one person I came across that did not greet me. One of the nights I wanted to leave the resort to go to a restaurant I saw online and Rovin who works at guest services hooked me up! I had transportation to and from and also had a few hookups when i arrived at the restaurant. Mirian checked me in and out during my stay. She was very sweet and helpful. Overall my stay was great! I would definitely recommend and I’m already planning my return !
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Response from GelsonZC, Director de Relaciones con Clientes at Grand Palladium Bavaro Suites Resort & Spa
Responded 20 Jun 2019
Dear Tjimenez89, On behalf of the entire Team of Grand Palladium Bávaro Suites Resort & Spa, I would like to express my gratitude for having decided to share your comments with future visitors. We attach great importance to your reviews and they are taken with our maximum interest. We are delighted to learn that your expectations were met and our staff went the extra mile in order to offer you a great experience. Your praise is very welcome and will motivate us to be for sure more creative each day aiming to consistently improve our variety and offer in order to keep on fulfilling the experience of our dear guests. Our team is very much looking forward to welcoming you back to the Grand Palladium family in the future. Best regards! Gelson Zorrilla Hospitality Manager
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GRAND PALLADIUM is always one of the best Resort Hotels in the DR. It is Top quality in infraeststructure, food, rooms Etc. It is a memorable stay. Also they have a Sofa in the room that converts into a real 2nd Bed very confortable. Lots of restaurants and places to go and have fun without leaving the hotel.
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Review collected in partnership with this hotel
Response from SachencaN, Guest Relations Manager at Grand Palladium Bavaro Suites Resort & Spa
Responded 4 days ago
Dear Amunoz2020, We would like to extend you our gratitude by having selected Grand Palladium Bavaro Suites Resort & Spa as the preferred destination to experience an excellent holidays. We are thrilled to hear that you had a great time and I would like to thank you for share your experience with thousands of travelers to our destination. Thank you again for your preference. We will look forward to welcoming you back on your future visits to Punta Cana. Receive warm greetings from Paradise, Sachenca Núñez Hospitality Manager
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Resort was very clean and friendly, staff waited on my family and made us feel special in every way possible. Suite was perfect distance to beach and pools. Luis took care of my family from the time we arrived till it was time to leave, can’t wait to come back!
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Response from SachencaN, Guest Relations Manager at Grand Palladium Bavaro Suites Resort & Spa
Responded 5 days ago
Dear Guest, Thank you very much for sharing your so kind feedback through TripAdvisor with future travellers around the world. We are so excited that you found our staff to be accommodating and helpful and that you felt this made your stay a really pleasant experience. I have passed your kind words to Luis and the whole team, they will be thrilled to hear how they impact on your experience. Thank you for your words, for your trust, and for your time. It was lovely having you here and we are looking forward to seeing you back again anytime near soon Our very best regards, Sachenca Núñez Hospitality Manager
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My family decided to book this resort because it was one of the few resorts that offered both a kids (4-12yrs) and baby (0-3yrs) club. We have kids aged 2/4/7 and we wanted to take a few hours off each night to go out for an adults dinner at one of the many restaurants. The first day we arrived we decided to head to the pool and after a few hours we wanted a little break for ourselves and decided to check out the kids/baby club. They asked us for our phone # and to ensure whatsapp was installed in our phone so they could contact us in case of emergency which we really appreciated....big plus initially. The second thing to note is that baby club is closed from 1-2 because they're understaffed and need to take lunch. The 3rd note was that they wanted the parents to play with the child in the play area for 30 minutes and then wait in the lobby for another 30min to ensure the child settled into the atmosphere/environment. So, after this my wife decided she wanted to lay down for an hour given the long trip and I went off to the pool. An hour or so later one of the care workers came out looking for me with my 2yr old in hand. Didn't explain why, just dropped him off to me....weird, but whatever, figured my wife just let them know where I was and that they were closing shortly anyways. It was 6:30 or 7pm at this point and we dropped the 3 kids off around 4 or 5 I believe. I picked up my other 2 and we all went for dinner. The next day we did something similar, but put them in a couple hours earlier and then go for a nice dinner by ourselves. We arrived back at babyclub with the workers furious because our 2yr old was crying and they couldn't get him to stop. They also said that they tried contacting us but we weren't responsive and I noticed that my wife mistakenly missed two of the digits in my phone # on the paper sign-in form. So, we apologized but also asked why they were unable to console a 2yr old and they said that they tried "everything" but he wouldn't stop....odd, given that all of our children have been to daycare/Montessori and have different babysitters throughout the week. So, having mom & dad leave them for a few hours isn't new nor have we ever experienced this before. So, we figured that maybe he just had a bad day or something and chalked this day up to a oddity. The next day we decided to go out for dinner again, but this time we were going to drop them off closer to dinner time in order to limit the time in baby/kids club. 15min after dropping them off we received a call from the manager explaining that our 2 yr old had been crying for more than 30 min....that's right, 15min after dropping him off (he wasn't crying when we left him as he was watching TV) and that he'd been crying for 30min. We explained that we were just going for a quick dinner and they said ok that they were going to try to keep him happy until we arrived back, but that it wasn't normal for parents to not pickup their kid when he was crying.....we don't want our 2yr old to cry, but were very confused why they were unable to console him. It's not hard, just pick him up and/or distract him. He's not a tough kid compared to his older sister. When we arrived back to pick him up they were not happy and said that usually the parents pickup their kids when they're crying. They said it was because they care so much....we were very upset and honestly a bit guilty at the thought that we chose a nice dinner over our 2yr olds happiness. After this experience we didn't put our 2 yr old in baby club anymore, but did use the kids club with our older ones and started to notice some things over the next couple of days after talking to other parents who didn't put their kids in baby club. It helped explain why there were so few kids in baby club..... 1) The staff seem to be horribly understaffed 2) They augment staff at times by using general resort workers like the aquatics instructors...etc. No real skills development. 2)When one kid starts to cry in baby club it makes more work for them because other kids start crying as well. 3) The manager tries to put on a guilt trip about how much they care and why they call parents right away when a kid is crying. The kids club (4-12) was pretty good overall, so if you don't have very young kids then it will likely be good. My older kids enjoyed it for a short stay and some parents had exception things to say about it, but baby club was a horrible experience for us and we wanted others to be warned. Hopefully this novel of a review will help guide parents looking for something similar to a different resort.
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Response from mariarizzi1, Customer Care at Grand Palladium Bavaro Suites Resort & Spa
Responded 5 days ago
Dear james h, Thanks for choosing grand palladium Bavaro as final destination for your family vacation at the Caribbean. Regarding your comments on our Baby Club and our Mini club service ,we apologize about them. For sure, we will have a meeting with its Manager and his team to discuss all the exposed i your review, since we care a lot about our guests and their kids safety and enjoyment while in our property. We would like to point out that as regards the Baby Club,that as per our usual program, it is closed from 1-2 pm, to let babies have lunch with their parents before starting again our daily activities at 2 pm. Additionally, we would like to inform that as per our policy, parents are allowed to stay only 5 minutes inside the facility, in the play ground and then 20 minutes waiting in its lobby. It is considered the adaptation time to see if the baby is fine in that environment. We always ask to notify upon registration time, where the parents could be easily found in order to contact them if necessary. Finally, we would like to highlight that the mini club is not understaffed, nor we let the kids be cared by other personal of the hotel. We are sorry you received a different perception. We hope that some day, you will decide to visit us again , since we would love to pamper you and your kids and let you experiment the improvements applied.
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Previous
Does this hotel have branded alcohol?... If not is it good quality booze?
Hello William C, Yes, it does. Regards! Gelson
2 votes
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Bit odd but do the peacocks go everywhere or can they be avoided. I have a severe peacock phobia!
Hello, No peacocks at all. Regards! Gelson
1 vote
Hello, I'll send you a DM with a useful email for your queries so that you can interact directly with the hotel staff. Regards! Gelson
1 vote
Hello, Do not worry about it, once you get to the hotel ask the receptionist about an upgrade to TRS and he/she will gladly help you with this. Of course, it is subject to availability and has an extra cost. Regards! Gelson
2 votes
We did snorkeling, but with an additional paid excursion from the hotel, it was really nice :). Almost every day the red flag was on the beach of the hotel because of the big waves.
1 vote
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123456243
"Room was beautiful just so far from everything and no swim up bar"
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"First floor"
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"Swim up rooms offer the best view"
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"Get one by the beach - either a swim up or a romance suite"
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"I used the technology on their website to do a full room tour and that was very helpful in selecting a room that worked for my family."
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12345620
PRICE RANGE
€187 - €470 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand palladium bavaro hotel, grand palladium bavaro punta cana, grand bavaro punta cana, grand palladium bavaro resort spa, punta cana palladium, punta cana grand palladium, palladium punta cana, palladium bavaro, fiesta bavaro
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
672
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Frequently Asked Questions about Grand Palladium Bavaro Suites Resort & Spa
Which popular attractions are close to Grand Palladium Bavaro Suites Resort & Spa?
Nearby attractions include Bavaro Beach (0.7 km), La Perla Dominicana (0.8 km), and Drink Point (0.6 km).
What are some of the property amenities at Grand Palladium Bavaro Suites Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Grand Palladium Bavaro Suites Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Palladium Bavaro Suites Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Palladium Bavaro Suites Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Grand Palladium Bavaro Suites Resort & Spa?
Conveniently located restaurants include Passion By Martin Berasategui at Paradisus Punta Cana, Herman 311, and Onno's Bavaro.
Are there opportunities to exercise at Grand Palladium Bavaro Suites Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Grand Palladium Bavaro Suites Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Palladium Bavaro Suites Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Grand Palladium Bavaro Suites Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.
Is Grand Palladium Bavaro Suites Resort & Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.