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Avenida Espana S/N, Bavaro, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Additional 5% off
US$109
US$109
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Occidental Punta Cana
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#20 of 35 hotels in Bavaro
Location
Cleanliness
Service
Value
The experience of staying at the Occidental Punta Cana means waking up every day in front of a marvelous coral beach and the beautiful sea of Bavaro Beach. Guests will also enjoy some of the best culinary selections, and leisure and sports activities in the Dominican Republic. Newly and full renovated 5 star Hotel, now part of Barceló Hotels. It's a wonderful choice for couples, families and Honeymooners.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Paid wifi
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Languages Spoken
Spanish
Location
Full view
73Somewhat walkable
Grade: 73 out of 100
21Restaurantswithin 1 km
9Attractionswithin 1 km
Contact
Avenida Espana S/N, Bavaro, Punta Cana 23000 Dominican Republic
Getting there
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6,686Reviews1,442Q+A100Room tips
Reviews
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Popular mentions
So good to see Juan Corporan again. This place would not be the same without him! All of the First Club staff are a great group of people. Thank you Angel, Mia, and Grammy for all of your kind assistance. Our housekeepers, Diania and Maria were the best. Thanks to the nameless maintenance people who resolved problems quickly and efficiently. The Animation Team was outstanding: Yosmairy, DJ, Ruth, Yubely, Luis and Carlita. We really appreciated Carlito, Juan, Enrique and Haculine - excellent service at the buffet and restaurants. A big THANK YOU to Luz del Alzur in customer service for making our arrangements for the antigen test so smooth. Upon arriving everyone was so welcoming and check in was smooth. Thank you to Grammy. The grounds were immaculate and these men should be recognized. The beach was outstanding as was the entire facility. All Covid procedures were followed by the staff and we appreciated their extra measure of care. Food was good in all the restaurants and adequate in the buffets. The room was clean and comfortable. We look forward to our stay with our Punta Cana family next year! Thanks for a great two weeks.…
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Ambar Guzman, Dueño at Occidental Punta Cana
Responded 5 days ago
Dear John, We appreciate your comment praising your recent visit to our Occidental Punta Cana hotel. We are delighted to hear that we have managed to exceed your expectations when it comes to hospitality and service provided and will pass on your feedback to all team members you mentioned. Thank you once again for choosing us, we look forward to the opportunity to serve you again in the future and to exceed your expectations. Kind regards, Marcos Castillo General Manager Occidental Punta Cana
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Hotel's Favourite
Stayed here for 2 weeks over Christmas and new year. Room, nice room with everything needed, coffee machine, iron and board. Bathroom, lovely and with toiletries provided, shampoo, conditioner and shower gel. Cleaners were lovely, friendly and efficient. Food. Buffets were very good, especially Christmas Eve and New Year’s Eve. Restaurants you had to book, never a problem, Oriental, seafood, Mexican and Italian was ok, steak house and pizza good, depends what food you prefer, you can’t please everyone. Bar staff and Buffet staff worked extremely hard and always so friendly. Pools great, always able to get a sunbed Entertainment was ok. New Year’s Eve was amazing. Moans and groans Staff in Seafood restaurant were not so good, clearly didn’t enjoy their job and I admit to being fed up after waiting 20 minutes to be acknowledged. I’m struggling to find any gripes. We had a very enjoyable holiday, actually we got married, just the 2 of us, it was very romantic and excellent service, well worth the money. I’ve read some of the reviews and cannot believe how people have underrated this hotel. Will definitely be returning to this hotel. …
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Date of stay: December 2020Trip type: Travelled as a couple
3 Helpful votes
Helpful
Response from Ambar Guzman, Dueño at Occidental Punta Cana
Responded 4 Jan 2021
Dear Rachel, Congratulations again on your wedding. Thank you for reviewing your recent stay at Occidental Punta Cana. It is wonderful to hear we were able to make your stay special. We appreciate your choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Marcos Castillo General Manager Occidental Punta Cana
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+1
We decided to host our family reunion at this property, we were a group of 25. Check in and room was great and speedy. My only complaint is that it was extremely difficult to land a reservation for the special restaurants, keeping in mind we never attempted to all go at once. The main restaurants that were opened were the Mexican and italian. We got lucky and landed the Japanese restaurant last minute on Sunday and that Saturday the steak house opened last minute and we still couldn’t land a reservation. The buffet was average very local infused. Sadly there was always line to eat as it feels as many locals come on the weekend then depart Sunday. Definitely Monday felt like we were in a different hotel. For someone on a budget this hotel was great, great beach, large pool and good Covid appropriate entertainment at night. …
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Date of stay: February 2021Trip type: Travelled with family
Helpful
Response from Ambar Guzman, Dueño at Occidental Punta Cana
Responded 5 days ago
Dear Client, Thank you for reviewing your recent stay at Occidental Punta Cana. It is wonderful to hear we were able to make your stay special. We appreciate your choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. In addition, we are sorry to hear about your disappointment with the dining experiences, we know that meals are an important aspect of our guests' overall holiday expérience therefore we will make sure to take your comments into account to improve in this aspect of our services. Best regards, Marcos Castillo General Manager Occidental Punta Cana
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We had a great time last week, staying for 5 days. I had lots of anxiety because of COVID, but I felt safe at all times. The service in the Royal Club was impeccable- thank you Samuel, Yeremi, Juan and Ruben in the restaurant, check-in staff and the housekeepers. Beach was beautiful and very little seaweed. It was sad walking up and down the beach to see how many resorts have shuttered. The vendors were annoying, but I simple "no thank you," was enough to keep them away. Pools were empty. We estimated about 15% capacity in the Royal Club and probably 20% the rest of the property, except for the weekend when there were lots of locals. No night-time entertainment which was fine with us. The Royal restaurant had the best food in our opinion. The regular buffet was PACKED on the weekend and still busy during the week, so we didn't feel comfortable because of COVID. We also ate at the Mexican, Italian and Asian restaurants. They were meh, but service was excellent. Drinks were plentiful and tasty, but you did have to specifically ask for top shelf if you wanted it. Our 1 bedroom suite in building #19 looked like the pictures online- huge, clean and comfortable. Only negatives were our room looked over the First Club area and it was really loud on the weekend. Also, there was a persistent smell of weed coming from the right entrance area of building #19. We would definitely go back and we encourage others to visit as well. The economy in the DR needs it and the people are kind and grateful.…
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Date of stay: February 2021
Value
Rooms
Service
Helpful
Response from Ambar Guzman, Dueño at Occidental Punta Cana
Responded 1 week ago
Dear Client, Thank you for reviewing your recent stay at Occidental Punta Cana. It is wonderful to hear we were able to make your stay special. We appreciate your choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Marcos Castillo General Manager Occidental Punta Cana
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Our stay at Occidental Punta Cana was excellent, great hotel and service. We came in and William in reception made us feel home from the moment we arrived. The whole team was awesome. Also, service at the main restaurant was great, Octavio Morla loves his job and that is certainly something we appreciate.
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Date of stay: February 2021Trip type: Travelled with family
Helpful
Response from Ambar Guzman, Dueño at Occidental Punta Cana
Responded 1 week ago
Dear Customer, We appreciate your comment praising your recent visit to our Occidental Punta Cana hotel. We are delighted to hear that we have managed to exceed your expectations when it comes to hospitality and service provided and will pass on your feedback to team members. Thank you once again for choosing us, we look forward to having the opportunity to serve you again in the future and to exceed your expectations. Kind regards, Marcos Castillo General Manager Occidental Punta Cana
Read more
PRICE RANGE
US$130 - US$333 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental grand flamenco punta cana hotel punta cana, grand flamenco punta cana, occidental punta cana, flamenco punta cana, grand flamenco occidental punta cana, punta cana occidental grand flamenco, occidental flamenco punta cana
FORMERLY KNOWN AS
Occidental Grand Flamenco Punta Cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
860
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Claim Your Listing Frequently Asked Questions about Occidental Punta Cana
Which popular attractions are close to Occidental Punta Cana?
Nearby attractions include Bavaro Beach (0.3 km), La Perla Dominicana (1.0 km), and Drink Point (0.9 km).
What are some of the property amenities at Occidental Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Occidental Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Occidental Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Occidental Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Occidental Punta Cana?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Herman 311 Bar & Restaurant, and Onno's Bavaro.
Are there opportunities to exercise at Occidental Punta Cana?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Occidental Punta Cana have an airport shuttle?
Yes, Occidental Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Occidental Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Occidental Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.
Is Occidental Punta Cana accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.