Vista Sol Punta Cana Beach Resort & Spa
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Avenida Alemania El Cortecito, Bavaro, Punta Cana 23000 Dominican Republic
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US$204
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About
#21 of 35 hotels in Bavaro
Location
Cleanliness
Service
Value
Travellers' Choice
Vista Sol Hotel Punta Cana Beach Resort & Spa is a in Punta Cana, the perfect place to spend an unforgettable vacation. Located on the east coast of the country, on the shore of the famous “Playa Bávaro”, chosen by UNESCO as one of the top 10 most beautiful beaches in the world, Vista Sol Hotel Punta Cana Beach Resort & Spa is set deep in a peaceful haven of turquoise water, white sandy beaches and a wide array of tropical vegetation that move in the wind to the rhythm of Merengue and Bachata. There are 548 rooms available, perfectly equipped to satisfy all of our guests needs in order to enjoy all of the beauty and splendor of the Caribbean. The facilities of the resort include 3 pools, 6 restaurants, a nightclub, a theater and show area, WIFI, and for the children, a Kid's Club, all in the middle of paradise, surrounded by beautiful palm trees, tropical colors and exquisite aromas of the Caribbean Sea.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Park View
Languages Spoken
French, Spanish
Location
Full view
80Somewhat walkable
Grade: 80 out of 100
24Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
Contact
Avenida Alemania El Cortecito, Bavaro, Punta Cana 23000 Dominican Republic
Getting there
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6,428Reviews1,164Q+A100Room tips
Reviews
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Popular mentions
Excellent resort , beautiful grounds , big clean room, lots of choice of foods even for us vegetarians. Lots to do for family games if you want . Evening entertainment poor . Beautiful beach cleaned daily from seaweed. Very friendly staff from cleaning, dining and gardeners. . Would definitely come back .
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Review collected in partnership with this hotel
Date of stay: June 2019
1 Helpful vote
Helpful
Response from VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana Beach Resort & Spa
Responded 5 May 2020
Dear Guest, Greetings from Vista Sol Punta Cana. Thank you very much for your kind words, it is very nice to read that you had a pleasant stay with us. As a company focused on service, we continue working hard day by day for the optimization and improvement. We look forward to welcoming you back very soon. Sincerely, Alfredo Picasso Resident Manager
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I booked this trip to relax and see the other side of Punta Cana, having been in Punta Cana before, I had to see what the Bavaro side had to offer. I was not disappointed. Greeted by the most polite bellhops that I've seen in a long time, and check in was a breeze, thank you to Dominga, reception manager. My meeting the next morning with Samuel my Sunwing Rep was the best part of the trip. He not only has the perfect information to give us, but also the passion of his job can be felt through out his speech. Being the worry freak I was constantly going to him for information about the border closings or the restrictions, and the more the week passed, the more I knew I couldn't stay here for 2 weeks. I was going to have a panic attack before the 2 weeks finished for sure, but the Little Sammy is what everyone calls him here because of his 6foot 4 size of a man saved the week. He took it upon himself to do everything he could and he did, to send me back home on a flight to Canada safe and sound. It's people like Samuel that are the reason why companies like Sunwing are as successful as they are. Recognition and appreciation is their reward, so if you are at the Vista sol one day, don't forget to say hi to little Sammy.…
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Date of stay: March 2020
1 Helpful vote
Helpful
Response from VistaSol_Hotels, Guest Service at Vista Sol Punta Cana Beach Resort & Spa
Responded 17 Mar 2020
Dear Guest, Greetings from Vista Sol Punta Cana. Thank you very much for your kind words, it is very nice to read that you had a pleasant stay with us. As a company focused on service, we continue working hard day by day for the optimization and improvement. We look forward to welcoming you back very soon. Sincerely, Macarena Peña Guest Service
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Friendly staff. Sunwing personnel extremely helpful. Travelled with two people in wheelchairs and staff at the airport and resort were great. Samuel Martinez was extremely helpful making several phone calls to ensure a trip off the resort was well organized and we got all the help we needed. Really enjoyed the Gourmet Restaurant. All in all a great family resort. Visited March 2020 and would like to make a return trip in the future.
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Date of stay: March 2020
Location
Cleanliness
Service
Room Tip: All rooms have a balcony. Only 3 to 4 stories. We had a main floor room but there was an elevator.
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2 Helpful votes
Helpful
Response from VistaSol_Hotels, Guest Service at Vista Sol Punta Cana Beach Resort & Spa
Responded 17 Mar 2020
Dear Guest, Greetings from Vista Sol Punta Cana. Thank you for taking the time to give us your feedback, we are happy you enjoyed your stay with us, it would be very nice to have again the possibility to welcome you back. Thank you very much for choosing us, we hope you visit us again. Best Regards, Macarena Peña Guest Service
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My husband and I went for 5 nights for a getaway in March 2020. This resort seemed appealing not only for the cost, but for the amenities of being an all inclusive resort. So off we went with high hopes. When we arrived check in was good, front desk clerk was pleasant. We were shown to our room with a brief tour as we walked. Our room was beachfront, main floor so can't complain about that. The view was amazing, and we had a nice balcony to sit outside and enjoy the view and the breeze. The room was very simple, but seemed clean. However beware if you have a bad back-the mattress was so hard that I could barely get up the next morning, and I don't have back issues. Thank goodness for Motrin. There is a very small coffee pot in the room which was better than nothing, but very interesting to find that for an all inclusive coffee was only included on the first day, after that you had to go to the gift shop and purchase at $1USD. OK, not much, but why would this not be included? Maids did a good job, they seemed very efficient. The first night we went to the American BBQ restaurant and truly it was one of the worst food experiences we have had. The burger we ordered was like rubber, the cheese on top didn't each look or taste like cheese, and the fries were lukewarm. We were so hungry and exhausted that we ate what we could and left. There were very few choices on the menu, and we were really disappointed and a bit apprehensive of what the other restaurants would be like during our stay. We have stayed at other all inclusive resorts before and have to say have never had a meal as bad as this. The next day we spent a pleasant day on the beach, but beware of the pinecones as they will hurt bare feet, wear your flip flops! Also lots of vendors on the beach trying to sell things, if you said no thanks they went on their way (all except one who was irritated that we said no to him). We found the bar on the beach and were interested to find that the liquor they use has to be the cheapest that they could possibly find. You would hope that a resort would use a decent quality of alcohol for drinks that taste good. And the beer was terrible, only one offered so if you didn't like it, tough. That night we ate at the Gourmet restaurant, and this was better than the American restaurant, but still not great. Again a very limited menu, and found it interesting that they offered lobster on the menu, but for an up charge. Again, this is an all inclusive so this really didn't sit well with us. Also the portion sizes were very small, and if I had purchased the lobster I wonder what you would receive for the money. The servers were pleasant, but if you don't speak Spanish there could be a bit of language barrier. The next day we spent at the pool , we were able to find lounge chairs without an issue and had a relaxing day. The bartender didn't look like she was having a good day, but when we gave her a tip she was much more friendly. That night we had reservations at the Italian restaurant but not until 8:30 p.m. (Note: make your restaurant reservations as soon as you are checked in!) so we went to the buffet. There were plenty of choices and most servers were pleasant, however there were a few who really were not happy to be there and we sensed quite an attitude from them which is too bad because s the impression the workers give the guests is so important. The next day we spent by the pool, again over all a nice day and same bartender who recognized us from the day before and was much more pleasant, again especially after a tip. That night we ate at the Japanese restaurant and had sushi where was very good and the chefs were very attentive offering more sushi if we wanted. Definitely the best dining experience we had. Unfortunately we were not able to get reservations at the Teppanyaki restaurant, it looked like the diners were having a great time and the chefs were putting on quite a show so we were disappointed that we were not able to try it. We were also impressed that we saw workers every day doing maintenance landscaping and keeping the grounds looking nice and the walkways clear of debris. So overall out stay was good, they just need to make some improvements to the food and beverage and this place could be a wonderful get away.…
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Date of stay: March 2020
Location
Cleanliness
Service
Room Tip: request a beachfront room for a great view
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1 Helpful vote
Helpful
Response from VistaSol_Hotels, Guest Service at Vista Sol Punta Cana Beach Resort & Spa
Responded 17 Mar 2020
Dear Guest, Greetings from Vista Sol Punta Cana. Thank you very much for your comment, we are happy you enjoyed your stay with us. We deeply regret that our gastronomic offer did not meet your expectations. Our hotel offers a wide variety both in our bars (7), buffet (1) and the specialty restaurants (5) with the aim of meeting the culinary demands of different cultures who visit us. As a company focused on service, we are aware that it is thanks to the valuable comments from our customers that we can continue working for the optimization and improvement of our services. At breakfast, lunch and dinner time we offer to our guests a wide variety and fresh selection of vegetables, legumes, fruits, juices, fish, seafood, meat, pastries and more. It's important to mention that there are 4 theme nights weekly at the buffet (50% of the total gastronomy selection are typical and traditional plaits): *Dominican (Monday) * Spanish (Thursday) *Gala (Friday) *Italian (Sunday). However, quality is a subjective concept. We would like to emphasize that after a few days in a “All Inclusive Resort" everything could start being repetitive, the quality standard does not varie day by day. Customer perception is also subject to their own tastes and preferences. Vista Sol Punta Cana is an All Inclusive resort. Absolutely! As an additional service besides our All Inclusive offer, there is available a premium selection of international drinks and gastronomy (with an additional charge) which is completely optional to those who ask for it. In reference to the service, we are surprised and worried to hear that you are not satisfied. In fact, our warm and attentive service use to be very often highlighted and definitely it makes the difference in Vista Sol Punta Cana. We regret that your stay was not very pleasant due to inconveniences with our staff, we sincerely apologize. It would be nice to have you with us again. Best regards, Macarena Peña Guest Service
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We visited from 21 to 28 feb 2020 for our 4th time since 2016. I started communicating via email with Omar D Oleo a couple months before our trip and he was excellent to coordinate a few special requests with. Super friendly and detailed. Check in was a breeze and we got the room we asked for. 9209 Jr suite on the beach. Absolutely beautiful view. Next time I will ask for 9201 or 9212. The room, deck, and bathroom were amazing as well as the maids in building 9 (sorry I dont remember their names) the room was always cleaned before we made it back to get ready for dinner. The bar tender on beach by building 9 was awesome... and all of the security staff on that end of the beach were great too. Having access to that part of the beach in front of building 9 was definitely worth it. We also met up with our old friend Coca whom everyone seems to have friendly interaction with... a great guy. The food at the buffet was great... love the breakfast especially but there is always something for everyone but be aware it is a buffet and you serve yourself... expect that... even though occaisionally someone will take a drink order you'll probably have to get your own... and in the morning the coffee lady is in high demand so you may have to track her down but she will happily oblige and bring it to your table. Italian, Mexican, and Gourmet were great... and the Japanese was the best meal we had all week. The snack bar did the trick a couple times late night. Francisco Pena was a great bar tender at the lobby bar always attentive and enjoying himself. The hotel has seen a lot of improvements over the last few years and it's absolutely our favorite. It's perfect in size, layed out perfectly, food is great and the drinks are cold the staff is always friendly and even if they are busy they take the time to say hello if you speak. I find it hard to believe that anyone could find a complaint about 99% of the staff we encountered. All super friendly. We've been to other places but always return to Vista Sol because it is like home away from home and cant wait to make another trip there. …
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Date of stay: February 2020Trip type: Travelled with friends
3 Helpful votes
Helpful
Response from VistaSol_Hotels, Guest Service at Vista Sol Punta Cana Beach Resort & Spa
Responded 17 Mar 2020
Dear Guest, Greetings from Vista Sol Punta Cana. Thank you for sharing your comments on TripAdvisor. We are glad you enjoyed your stay with us and that you appreciated our staff and service. We hope to receive you again soon in the hotel. Best Regards, Macarena Peña Guest Service
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PRICE RANGE
US$109 - US$219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carabela beach hotel punta cana, carabela beach resort and casino, carabela bavaro hotel, carabela bavaro punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
548
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Claim Your Listing Frequently Asked Questions about Vista Sol Punta Cana Beach Resort & Spa
Which popular attractions are close to Vista Sol Punta Cana Beach Resort & Spa?
Nearby attractions include Dominicana Rai (0.3 km), Olasouvenirs (0.3 km), and Aromas Museum (0.2 km).
What are some of the property amenities at Vista Sol Punta Cana Beach Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Vista Sol Punta Cana Beach Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Vista Sol Punta Cana Beach Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Vista Sol Punta Cana Beach Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Vista Sol Punta Cana Beach Resort & Spa?
Conveniently located restaurants include Pastrata Mexican Restaurant, Onno's Bavaro, and Celina Restaurant.
Are there opportunities to exercise at Vista Sol Punta Cana Beach Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Vista Sol Punta Cana Beach Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Vista Sol Punta Cana Beach Resort & Spa?
The staff speaks multiple languages, including Spanish and French.
Does Vista Sol Punta Cana Beach Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.
Is Vista Sol Punta Cana Beach Resort & Spa accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.