STOP reading all the negative reviews…..and just book!! We stayed Premium Panoramic Suite Ocean front for 7 days and honestly have NOTHING bad to say!!! Sure there is a language barrier….but keep in mind you are visiting their country!! Use Apple app to translate…very easy and helpful. Food is amazing and different…again, you are in their country!! Beautiful views everywhere you go because the resort staff works so hard 24/7 to please you and make your stay comfortable. Take it all in, be kind, patient and tip everyone!!!
I have previously stayed at Barcelo Bavaro Palace in 2018 and loved my experience so I decided to come back. I will admit, I didn't know what to expect because there were so many recent negative reviews and I wasn't sure how things had changed since covid. I will say I was pleasantly surprised and enjoyed my second stay here even better than my first. The food was delicious and the options were plentiful. There were also plenty of pools and beaches to spend time at! My favorite dinner restaurant was the teppanyaki! During the evenings we spent most of our time at the sports bar and casino. We booked the Jr.Suite Ocean View which included VIP access to the hydrotherapy at the spa, the seafood restaurant, and the adult's side of the resort. We were able to get covid tested the day before leaving for $25 per person and provide that before flying back to the USA. The swim-up bar was closed this time, which is understandable because of covid, but the staff did a great job making sure we were accommodated at poolside bars. I definitely recommend this place to everyone and cannot wait to go back.…
Expected more for premiumupgrade, so far had to changed rooms, need tv fixed twice, safe fixed. Treated very rudely by evening premium staff. No sparkling water with room service unless you pay. Porch light broke and light on all night. Only really good thing service staff is good. Only day 3 of 7 so far.
We had a family vacation this September for may brother's birthday and we had a blast. Rooms were huge and very clean. We had jacuzzi in the balcony and a mini bar that was restock every day. Food was good and the chefs and staff were very friendly. Beside for the golf club and the water park being under repair due to storm Iam everything was on point. I want to give a big shoutout to Jose de Leon a bellman that made our experience truly unforgettable with his amazing service, energetic attitude and knowledge of the hotel. We will definitely come back.
the service was so good, my room was very day clean and nice.and my sleeps was so pleasant in conclusion very thing was SUPER. thanks Barcelo Bavaro place for give me a, beautiful vacation,I will come back the next year
Was amazing great trip. The staff was great too, pool, people, services, my children was happy, I like Dominican, beautiful beaches. Come here is a good place My kind was happy and my wife I’m from USA
The hotel needs to make few upgrades in the building. The checking was really bad. The pool was great and the room services as well. The Italian restaurant and Japanese restaurant had one of the best food at the hotel. The coral restaurant don't waste your time.
Please visit the hotel. The service is excellent and the staff is very friendly. I would recommend it. The only downside are the rooms. the air conditioning doesn't work property, the rooms are outdated and the humidity is horrible.
We originally checked-in to Occidental Caribe for 3 days and two nights, but since there's no air conditioning, no water they moved us to Barcelo Palace, that's the first day. We were told that everything is coordinated, we can go there or on before 10am to enjoy it. We went to Barcelo Palace, and we were told that there's no system so they cannot check us in. We were given a room almost 3pm already and we lost many hours and all we can do is just to sleep and eat, that's the 2nd day. We decided to extend for 1 more day to enjoy , we requested a discount since we paid for 3 days and didn't enjoy it due to delays and everything but never given us a discount for consideration. The place is nice, buffet services is good, but there's a lot of wasted time in check-ins. I feel like we we'rent prioritize since we came from another sister hotel.…
We stayed here for a conference. This resort is a must see! There are so many activities to do on site. There is also an adult only side of the resort too. The staff here is extremely nice and always working to get you whatever you need. The buffet food is not good. I am a foodie and like to eat, but the restaurant food is much better. Be sure to plan your dinner times daily ahead of time. All the drinks were not skimpy on the main ingredient. Some activities/excursions cost extra. I had a wonderful experience on a party boat excursion with snorkeling and shallow water mingling. We did go offsite for some good food and shopping; the security did not disappoint. You will need at least 4-7 days to fully enjoy all that Barcelo Bavaro Palace has to offer. Thoroughly enjoyed my trip.