Carretera Arena Gorda, Bavaro, Punta Cana 23000 Dominican Republic
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About
#27 of 62 hotels in Bavaro
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Find out why so many travelers see Iberostar Dominicana as the ideal all-inclusive resort when they visit Bavaro. In addition to its excellent location 20 minutes from Punta Cana Airport, our hotel provides the ideal combination of quality, comfort and service, offering a family atmosphere with a wide variety of facilities designed for all travelers. Children will enjoy unique activities at our Star Camp, while adults relax in our luxury Spa or at our spectacular pool just 100 meters from the beach. Don't leave without visiting our Coral Laboratory, where we collect different species of coral for study and to protect these ecosystems. It is part of our Wave of Change initiative, based on three pillars: eradicating single-use plastic, responsible consumption of seafood, and improving coastal health. A commitment from Iberostar that we are sure will win you over as well as our facilities surrounded by beautiful gardens. Furthermore, at Iberostar Dominicana our gastronomic offer consists of 6 restaurants with exclusive specialties, such as our Oriental, La Pagoda and the American Star Rock. 2 buffets with show cooking and snacks. Iberostar Dominicana is undoubtedly an excellent choice for you and your family to have a dream holiday.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Golf course
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
English, Spanish
Location
38Car recommended
Grade: 38 out of 100
241Restaurantswithin 10 km
80Attractionswithin 10 km
Contact
Carretera Arena Gorda, Bavaro, Punta Cana 23000 Dominican Republic
Getting there
Car HireSee all Bavaro car hire
9687Reviews1187Q+A100Room tips
Reviews
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The weather was perfect. I had good meals, sometimes the meat or pancakes were cold and lacking the name of products. No information in the room. I had 0 face cloths for 3 days until I complained. A/c was blowing hot air
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rossina García, Owner at Iberostar Dominicana
Responded yesterday
Dear Guest, First of all, we would like to thank you for sending us your feedback. We hope to have the pleasure of your company in the future and fulfil all of your expectations in true Iberostar style. Best regards, Online Reputation Manager Iberostar Dominicana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
This is our first time at those hotel. And we want to say that everything is wonderful. We enjoy our big, clean, and stylish room. The resort provides a variety of delicious and great food. All the dishes are beautifuly served. The waiters are lovely, friendly and funny, I have a feeling that I came to visit old friends. Special many thanks to the manager Heriberto. He helps us at every stage. Even with a restaurant reservation. And of course thanks to Maria from the beach bar. Her smile and consistently good mood make our vacation even more enjoyable. Of the minuses - - no slippers in the room - the smells from Italian restaurant were way to strong. Therefore, we could use the balcony
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Iberostar Hotels and Resorts, General Manager at Iberostar Dominicana
Responded 3 Aug 2021
Dear guest, First of all, we would like to express our appreciation to you for choosing our hotel for your holiday and taking the time out of your day to write to us. We have treated your opinion as a success story and we would all be delighted to welcome you back to our establishment in the not too distant future. Until then we wish you all the best. Kind Regards, Quality Manager Online Iberostar Dominicana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
People were extremely nice, but didn't speak much English. Overall disappointed as we couldn't get into any restaurants since they were all "booked". My fiance got food poisoning on the last night and we almost missed our flight because he was so sick.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rossina García, Owner at Iberostar Dominicana
Responded yesterday
Dear Guest, Thank you for choosing our Resort as your most recent holiday destination. Allow us to mention that we always strive to strengthen and improve our services and procedures with the objective of offering our guests the very best possible experience and we assure you we are fully committed to our guests and to their safety and well-being. Furthermore, our Executive Chef daily supervises the food prepared with the highest levels of hygiene and quality, from the moment every dish is prepared until the moment we deliver it to our guests. In addition to this, we have daily inspections made by our Quality & Hygiene department as well as by a third party company, in order to ensure compliance with our quality standards. However, we do not take your comments lightly and we will forward them to our Food and Beverage department for their review. We truly hope your fiance is feeling better now and that we can welcome you again Best regards, Online Reputation Manager Iberostar Dominicana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All and all it was an enjoyable experience but I wouldn’t return to iberostar doninicana. The rooms themselves weren’t anything special. We upgraded on arrival to a family suite for an extra 1100$ and it just added a bedroom, no extra bathroom or balcony. Beds were ok, rooms very boring, old drapes, very plain, felt like an old motel. Coffee maker in room but no stir sticks or spoons to add milk or sugar. There was a small fridge that the house keepers stocked with soda and beer which was a nice touch. Each room has its own ac which was great but quite loud. The housekeepers were quick and efficient. We were travelling with small children so needed the bins emptied daily and we would leave for an hour and come back to a very tidy room. We were in room 2040 and the security guard was always out and about. Made us feel very safe. I went to watch the sunrise and he was walking the halls. Very nice gentlemen always saying hello and making chat with the babies. The pools were nice, cleaned daily and always something fun happening. A few times the dj had the music too loud at the pool, the kids and grandparents really hated this but when I asked he quickly turned it down. The pool has a towel hut but you have to bring the towels back before 7 or you get a charge. Sounds simple enough but it wasn’t and was unpleasant to be told you have to bring them back or else everyday. We ran back more than once and they wouldn’t even type or room into the iPad so I’m not sure how strict this rule is or if I’m going to get a huge fine but seems unnecessary, towels are included at any beach resort I’ve ever stayed at. The ocean was blue, the views were amazing, nice chairs, umbrellas, the sand was kept clean. Lots of people selling you crap on the beach but that is to be expected and not near as aggressive as most places I’ve been. People set up booths in the resort to sell things as well but even less aggressive. Bring anything you may need, the shops are outrageously priced. Avoid at all costs, pack extra wipes, sunscreen, feminine products, advil, ect. The bartenders were always having a good time and very friendly. We really liked the guys at the lobby bar. There was also a very quick floor server who remembered our orders and brought us drinks. The shows were interesting not great but the staff did their best to get people involved. They had a small park for the kids and rides which our group ended up at every night before dinner. The childrens camp opens for young children from 2-4. we brought our one year olds then and it was a great time and good way to spend some time out of the sun. Our daughter who is 4 cried both times she left the day camp and was very found of one of the teachers. They even did swimming lessons in the pool. The cafeteria was nice, flamingos and turtles in the pond next to it but the food wasn’t great. We wernt expecting it to be as Buffett but by the end of the trip you know what is ok and what’s not. Avoid the fresh fruit, it is anything but fresh. The restaurants weren’t good either, and the service in the Mexican restaurant was awful. There was a language barrier so my husband pointed to the dish he wanted and said it in English. When the wrong dish was brought the server yelled and pointed at him angrily saying it wasn’t what he ordered. I asked if they could please bring the other dish and she stormed off screaming in the kitchen and smashing plates around. No service after that, we left without tipping… There was lots of issues with the hot water and lots of construction going on while we were there. This hotel is great for families, the staff (asides from one server in Mexican restaurant) we’re on point. All so friendly and efficient. If your looking for something fancy this isn’t the place for you but if you want to go to DR and have great service, enjoy the beach and pool then it’s a descent resort. …
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Iberostar Hotels and Resorts, General Manager at Iberostar Dominicana
Responded 5 days ago
Dear Guest, First of all, we want you to know that we appreciate you taking the time to notify us about your recent holiday and we are sorry that you felt your experience was not as perfect as it should have been. We would like to consider all aspects to create an environment for our guests that fulfil all their wishes to achieve a perfect holiday. Therefore, we welcome both your praise and your helpful critique with gratitude. We will gladly forward it accordingly on your behalf. We attach great importance to every detail available to us in order to ensure that our guests always have a very pleasant stay in our hotels. We hope to have the pleasure of your company in the future and fulfil all of your expectations in true Iberostar style. Best regards, Online Reputation Manager Iberostar Dominicana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I did not like that when I arrived at the hotel they announced gift of credits of U$ 70, and them tried to force me to buy an apartment in the complex. The system applied is aggresive an inconsiderate to those who stay wth the desire to have a good time. They should have more honest sales police with well trained and more respectfull staff.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Iberostar Hotels and Resorts, General Manager at Iberostar Dominicana
Responded 1 week ago
Dear guest, Thank you for sharing your experience even though it does not reflect the excellence that characterizes us. Without a doubt, the aforementioned service is not characteristic of our staff and we assure you that we will investigate the inconveniences in order to apply the pertinent improvements. Thanks again. We hope that in the future you will give us another opportunity to change your recent perspective. Regards, Online Reputation Manager Iberostar Dominicana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a great experience to spend our winter break in a warm destination with palm trees on the beach. The service and friendliness of staff was highly appreciated. We were glad to join the club and benefited of great extra services
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rossina García, Owner at Iberostar Dominicana
Responded 1 week ago
Dear guest, We would like to express our appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction. Kind regards, Online Reputation Manager Iberostar Dominicana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Enjoyed the hotel very much. The room was clean and generally quiet. We spent time at the pool and the beautiful beachWe were only there for a week. We used the buffet restaurants. The steakhouse restaurant we reserved was very good. Our other reservation at the marimba was not so good as my fish was not cooked. We did a snorkeling excursion-great time. Lots of time share/presentation/offers which sometimes were a bit of a bother but generally staff were pleasant and hard working.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rossina García, Owner at Iberostar Dominicana
Responded 1 week ago
Dear guest, Thank you for sending us your feedback. Please come back and visit us again soon. Regards, Online Reputation Manager Iberostar Dominicana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a good time here. Everyone is so nice and helpful. We felt safe at all times. We got drinks in a timely manner never had to wait a long time. We enjoyed the Mexican restaurant there. It was surprisingly delicious. We already talked about going to an Iberostar in Mexico.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rossina García, Owner at Iberostar Dominicana
Responded 1 week ago
Dear guest, Thank you very much for your comment and for sharing it with us. It is a pleasure to know that you enjoyed your stay at our establishment and we hope to welcome you again in the future. Best regards, Online Reputation Manager Iberostar Dominicana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel, the staff was truly dedicated to making sure the guests were satisfied with their stay. Clean rooms and very well maintained grounds. The food at the buffet was excellent, great variety to choose from, and the service was outstanding.The beech was amazing, the beech bar restaurant also had a good variety of choices. All in all my wife and I had a great vacation. I would recommend this resort. Paul T. Maple, On. Jan. 2023
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Rossina García, Owner at Iberostar Dominicana
Responded 1 week ago
Dear guest, We are very happy to read that our hotel has lived up to your expectations. We look forward to serving you again to repeat or even surpass this experience. Regards, Online Reputation Manager Iberostar Dominicana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you are looking for an all inclusive stay that is kid friendly, has lots of pools to choose from, has a beach with soft powdery sand that you can walk along for hours in either direction, ocean access that you can just run into without fear of stumbling into a rock or coral, has a large variety of delicious food options available at all times of the day, clean rooms, friendly staff and great spa facilities then this is the resort for you. We stayed on the Dominicana side from December 31 - January 8. There were 6 of us (2 couples and 2 tweenagers) and we booked two standard garden view rooms that were connected by an interior door. One bathroom had a walk in shower and the other a tub/shower combo. Both were clean and all shampoo, conditioner, body wash, lotion and hand soap were provided and refilled as needed. There is a safe in each room in the closet area. One night our safe errored on us and would not open. We called the front desk and someone was in our room to fix it in less than 10 minutes. Are the rooms super luxurious. No. But they are clean with towels and linens changed as needed, fridge and coffee bar area restocked daily and fully functional ac units in each room for peaceful nighttime sleeping. All of the staff that we met were very friendly and went out of their way to help us with anything that we may have needed. Everybody works really hard and long hours too. English is limited for some staff and our Spanish is not up to par so sometimes communication was a little dodgy. If there was a language barrier the staff were quick to try as hard as possible to understand or they would get some assistance from other team members. I didn’t see a lot of tipping happening which was surprising to me. We always bring money specifically for this purpose. We tip housekeeping a few dollars a day, at each meal and when ordering drinks at the bar. The staff are hard working and we wanted to show our appreciation and recognize their efforts to help make our stay truly a fantastic experience. In terms of restaurants and food options, we were lucky to get to try all of the a la cart options along with the buffets. There is an oriental (La Pagoda), steak house (La Cana), French (La Sibila), American (Star Rock Cafe), Mediterranean (La Dorada) and Mexican (Maria Bonita) a la cart options available. Favourites within our group were the oriental, Mexican and French restaurants but really all were great. There are 2 large buffet restaurants on either side of the Mexican restaurant. Both are open for breakfast, lunch and dinner and each have the same food options as each other. We would go there for breakfast each morning and sometimes lunch if the buffet close to the beach was super busy. Will we be back? Absolutely! …
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Iberostar Hotels and Resorts, General Manager at Iberostar Dominicana
Responded 1 week ago
Dear guest, We want first of all for you to know that we are really pleased that you had such a fabulous holiday with us and we want to thank you for sharing your wonderful experience with others. As we work hard on a daily basis to exceed the needs and goals of our valued guests and provide them with a feeling of joy and total comfort, we are obviously flattered by your kind words. Again, we want to express our gratitude for this wonderful feedback and hope to have the honour of serving you again soon. Best Regards, Online Reputation Manager Iberostar Dominicana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$168 - US$313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
punta cana iberostar, iberostar dominicana punta cana, iberostar punta cana, dominicana hotel
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
490
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Claim Your ListingIBEROSTAR DOMINICANA - Updated 2023 Prices & All-inclusive Resort Reviews (Bavaro, Dominican Republic)
Frequently Asked Questions about Iberostar Dominicana
Which popular attractions are close to Iberostar Dominicana?
Nearby attractions include Bavaro Beach (2.6 km), Escapology (6.5 km), and Vivaldi Cigars (6.4 km).
What are some of the property amenities at Iberostar Dominicana?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Iberostar Dominicana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Dominicana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Iberostar Dominicana?
Conveniently located restaurants include Montserrat Manor Restaurant, Chic Cabaret & Restaurant Punta Cana, and The Greek Resort 24 Hour Beachfront Restaurant.
Are there opportunities to exercise at Iberostar Dominicana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Iberostar Dominicana have an airport shuttle?
Yes, Iberostar Dominicana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Iberostar Dominicana have airport transportation?
Yes, Iberostar Dominicana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Dominicana?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Dominicana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.