прекрасний отдих люди очень добрие вежливие услужливие М АРТА прекрасний массажист официанти JEFRY MISHEL JANI иJULIYA ROBERTS консьерж АNY иDAVID and people for trndportation very polit THANK YOU VERY MUCH FOR MY GOOD WWCATIONS!!!! GOOD VACATION NICE
Five-star service, this hotel is been one of the best experiences I ever had, the people were very friendly, the service was exceptional, the food was delicious, we like to say thank you to the staff, they make our experience very wonderful, and special to Julia Robert, Ezequiel, Mr. Nathael, Kelvin, Yany from the Buffet.... they are many of them but I can't remember all the names. we do recommend this place for all our friends and family; they give us an expectacular service and we Definity come back as soon as possible. the beach was so beautiful, our room was very spacious and nice, we also have a jacuzzi in it. We love this place.
First time here and loved our stay. At first, I wanted to try to switch our room, because we booked premium, but it was on the opposite side of the resort from the premium lounge and pool. Julia Roberts is amazing. She took us the next morning to look at another room that was on the premium side, but the view was definitely not the same (we were ocean front on the other side). The resort is not huge, so it's not a terrible walk to get over to the premium side. Julia took care of us our whole trip. If I had any questions, I would just message her. She made all of our dinner reservations for us (don't be fooled by the time share guys. One of them offered to make our dinner reservation the first night, but he never did. He told us just to stop in later to pick up our ticket, but we checked back twice, and he hadn't done it). All of the bartenders were great. I love mojitos, and was able to get great coconut passionfruit mojitos at the premium pool bar. Sorry that I don't remember all of their names. I know there were two Joses lol. We ended up going to the buffet for most meals, and the staff there treated us like family. David, Yany, and Yenny were the ones who took care of us the most, but we had a few others as well that were great. I drink a ton of water and love mimosas in the morning. They were always quick to refill our glasses with those and coffee or cappuccinos. Although it was kind of irritating not being able to get our own food at the buffet, I totally understand the reasoning for it. The buffet always had some great fish (grouper, salmon, Mahi Mahi). I was glad that they actually had quite a bit of authentic Dominican food (other places I've been too are more Americanized). I got to try some things I had never had before. Only ordered room service once, but it was good and didn't take forever. Really enjoyed the caeser salad. We also had the burger and the chicken quesadilla. The portions of the salad and quesadilla are not that big, so if you are hungry, I would order more than one thing. We actually ordered the room service after having dinner at the steak house because the portions weren't very large there either. The beach is beautiful, and it's not hard to get drinks there. My only real complaint was that it can be difficult to get bottled water. I drink a ton of water, and sometimes in the main lobby they wouldn't have any bottled water. Other places I have been have bottled water in their premium lounges that you can just grab whenever you want, and I wish it would have been the same way here. Overall, very pleased with our stay and would love to come back!…
I am giving a 4 stars only because of the premium facilities were closed however really nice Yoga teacher, kind and with a lot of attention for details ! I recommend for couples as is very quiet but I wish I saw the hotel before COVID-1 to see if the premium facilities were worth the extra money.
We visited in January for 4 weeks. The place is amazing and the garden is heavenly designed. The staff is very helpful and friendly. The rooms are clean and spacious. Julia Roberts, Brigni and Yudelka treated us like family. We are coming here again next summer for a long stay.