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Avenida Alemania 108 El Cortecito, Bavaro, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (2300)
Pool & Beach (640)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 37 hotels in Bavaro
Location
Cleanliness
Service
Value
Travellers' Choice
Is the ideal resort to enjoy a privileged and comfortable space with the backdrop of the idyllic Caribbean climate The resort is located in El Cortecito beach in Punta Cana and boasts spacious, modern and magnificent rooms designed for your enjoyment and relaxation. We offer our guests fully exclusive personalized options available 24/7. The resort has multiple facilities and service areas.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
French, Spanish
1,845Reviews305Q+A92Room tips
Traveller rating
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Popular mentions
BobHensell wrote a review 13 Apr
South Bend, Indiana3 contributions2 helpful votes
Just to make this easy, I'll write a list of pro's and con's we experienced during our stay from April 3rd - April 10th. For reference, this was our second time in Punta Cana, and tenth stay overall at an all-inclusive resort. I'll start with the con's: 1) First impression not good. They tried to downgrade our room upon check-in, and it took almost two hours with help from a supervisor to finally rectify. 2) Understaffed in the premium lounge. Really hard to make reservations for dinners at the a la carte restaurants or other accommodations. 3) Speaking on food, there was a lack of grab-and-go options during the day. If you didn't want to go sit at the buffet or order room service, you were stuck with sub-par pizza as your only option. They did have hot dogs 2 out of the 7 days we were there, but even those weren't an option the other days. 4) Be prepared to deal with vendors everywhere you go at this resort. Not just the usual individuals walking up and down the beach selling you braids, coconuts, cigars, and such, but also frequent attempts from the staff to sell you a massage, private dinner upgrade, or a timeshare presentation. 5) The system that the staff is being forced to use is decades behind where it needs to be. EVERYTHING is done on paper. Your passports are photocopied upon arrival and stapled to a stack of other papers and filed away. When you make a restaurant reservation, you receive a slip of paper to give to greeter when you arrive. There are no computers at the restaurants, instead they just have a printed list of names, rooms, and times that they are forced to refer to...no real-time updates can be made. Need to redeem a voucher at the spa? They will print you a copy of an email that you must take to the spa with you. Same thing for a private dinner. Everything would be much easier for the staff if they just had modern networked technology to support them. And now for the pro's: 1) Despite not having a great system to support them, the staff themselves were all outstanding and tried their best to make our stay enjoyable. 2) The grounds are all beautifully maintained. It is a gorgeous setting. 3) The beach is amazing, and there is plenty of shade to be found if needed. 4) Housekeeping was timely, dependable and friendly. 5) Scheduling and performing the COVID tests, and then receiving the results was a simple process. 6) I wouldn't call it a selling point, but I'm going to list the quality of food as a 'pro' instead of a 'con'. I've had much better, and the portions at the restaurants could be considered on the small side, but I found the food to enjoyable overall. 7) The entertainment staff makes an attempt to get activities organized. I was able to do aerobics, volleyball, darts, and soccer all on the beach during our stay. Overall, this is an average resort, and there's nothing at all wrong with that. I had a really enjoyable week at this average resort in its idyllic location. It's priced like a 3-star resort, so if you go into booking with realistic expectations, I think you'd have no problem enjoying your stay here as well.
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Date of stay: April 2021
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Eva Luna Hernandez Lavandier, Other at Impressive Punta Cana
Responded yesterday
Hi BobHensell! We would like to express our gratitude for choose Impressive Punta Cana to spend your vacation, At the same time we apologize for any inconvenience you may have experienced while your stay, regarding the slow check in, the external vendors and your perception of our system, also the options of grab-and-go food you couldn’t obtain, we take your criticism with a positive attitude, we appreciate your comments and we will do our best to improve. In the other hand we would want to thank you for highlighting the services and facilities you liked and could enjoy, as our beach, grounds, our housekeeping and entertainment department, and the attentions received of staff in general. We will taking your opinion into consideration and will look points of improvement on each part mentioned. Best Regards, Econcierge Impressive Punta Cana
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Traci Garcia wrote a review 11 Apr
Elmira, New York3 contributions
We had an amazing time. Staff is absolutely wonderful, place is clean, lots to do, relaxing kid friendly. Special Thanks to Yoiner and Bladmir!!! The only thing I would change is improve on the food a lot of the times it was cold!!!!! Are spa tub was broke in both of our rooms but other than that everything was great !!! We can’t wait to come back!
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Date of stay: April 2021Trip type: Travelled with family
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Response from Eva Luna Hernandez Lavandier, Other at Impressive Punta Cana
Responded 3 days ago
Hi tracigarcia81! Thank you for joining us and for your wonderful review. We are happy to know that our staff has offered you an excellent service and that you plan to return with us on your next vacation, We will be passing your special thanks to Yoiner and Bladimir and I know they will be very happy to hear this. The points indicated will be taken into account and corrected so that when you return you do not have any inconvenience and spend an impressive stay with us. Hope to see you soon! Econcierge Impressive Punta cana
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Karine Santos wrote a review 8 Apr
San Francisco, California2 contributions
Horrible! 1) I was working there and connection was an issue, it would not be stable and they would turn it off for some mornings (until you complain and things would get better) 2) you need to complain to get something: if you want a hot shower - complain and you will get it, if you want water in your room - complain and you will get it. 3) not COVID safe at all! They had less tables in the restaurant, but they had a full hotel: so people were crowded at the restaurant not following mask guidelines. 4) not enough chairs at the pool: if you don’t go early to the pool you will not have a chair there. It is packed 5) not respectful staff: men would make jokes about “you are a princess”, “you are hot” in the middle of the restaurant! Waiter would ask for my phone number! I felt unsafe by the looks and things that they would say to me Stay away from this hotel!
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Date of stay: March 2021Trip type: Travelled solo
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Response from Eva Luna Hernandez Lavandier, Other at Impressive Punta Cana
Responded 1 week ago
Hi karinehollanders ! Thank you for taking the time to write a review about your stay in our resort. We are sorry about this unfortunate incidents, and it is our hope that you would accept this note as a genuine apology for falling short of delivering a genuine Impressive experience. We take such comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future. Always ready to make it better, we value the opinion of our guests. Best regards Econcierge Impressive Punta Cana
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Klasic wrote a review 6 Apr
1 contribution
This place was nothing like promise beside the view. the reception messed up and wanted to make us pay more then they said they settle everything but they lied and next day sent a bill. we wanted to leave but they made it hard to leave during a cuarentine curfew. the made us pay and in "compensation" offered a dinner. but thats not the worse. the worse comes with the hotel staff from a different area than reception gets your personal phone number and who knows what else. hours after check out. guess what. a phone call from an employee. then again afew days later then again a few weeks later and the latest is the tip of the iceberg. i got a call soliciting money $$$$. yeas hard cold cash. f-outta here and when you call managers a never available. don't go to this place. save your privacy.
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Date of stay: December 2020Trip type: Travelled as a couple
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Response from Eva Luna Hernandez Lavandier, Other at Impressive Punta Cana
Responded 1 week ago
Hi klasicgirl! Let us thank you for choosing our facilities, as well as for the valuable time you have spent sharing your experience. We have correctly reviewed your comments, we regret you have had an unfortunate experience and we hope you will accept our most sincere apologies as it is not the image we want to project. Your experience is important to us, and we remain at your service. Econcierge Impressive Punta Cana
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lorithehappycamper wrote a review 5 Apr
South Bend, Indiana34 contributions16 helpful votes
So at check 4/3, in they tried to put us in a regular room, after I had paid for Ocean Front Suite. After arguing and demanding to see a manager, two hours later we were put in an ocean front suite, but no in room perks. We are supposed to be “premium”. Today 4/5, we are told there are no a la crate restaurant reservations, even though we were told yesterday no reservations were allowed until this morning. Super disappointed in this resort and will let Costco know that it doesn’t live up to the usual Costco above average standard. We stayed at the Ziva over Christmas and it is a night and day difference in how guests are treated. I will say while the staff here are trying, it seems the modus opera do is to over book and try to take a guests money without delivering on what was promised. Will update daily but right now, I’d say buyer beware.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Eva Luna Hernandez Lavandier, Other at Impressive Punta Cana
Responded 1 week ago
Hi lorithehappycamper! Thank you for giving us the opportunity to host you and for your review. on behalf of the impressive Punta Cana team, we offer our apologies for the inconveniences experienced during these days, we will take your comments into consideration and we will return them as improvement points. It is our wish that the remaining days of your stay, you can enjoy them to the fullest and have a pleasant holiday. The feedback from our guests allows us to deliver a better service, and we remain at your disposal for any suggestions you may have for us. Econcierge Impressive Punta Cana
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PRICE RANGE
US$152 - US$262 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Impressive Resort & Spa Punta Cana – All Inclusive
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
654
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Frequently Asked Questions about Impressive Punta Cana
Which popular attractions are close to Impressive Punta Cana?
Nearby attractions include Yopo TIki Bar (0.3 km), Nino's Liquors (0.3 km), and Jellyfish Shop (0.4 km).
What are some of the property amenities at Impressive Punta Cana?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Impressive Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Impressive Punta Cana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Impressive Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Impressive Punta Cana?
Conveniently located restaurants include Toc Beach Bar & Restaurant, Pranama, and Pastrata Mexican Restaurant.
Are there opportunities to exercise at Impressive Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Impressive Punta Cana have an airport shuttle?
Yes, Impressive Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Impressive Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Impressive Punta Cana offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Impressive Punta Cana?
The staff speaks multiple languages, including Spanish and French.